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Minimally Disruptive Medicine

                         Victor M. Montori, MD, MSc
                               Professor of Medicine
             Healthcare Delivery Research Program
           Center for Science of Healthcare Delivery
                                          KER UNIT
                                         Mayo Clinic
Disclosures

Relevant Financial Relationships
             None

        Off Label Usage
             None
Objectives
  Recognize that patient non-adherence can be
 induced by the organization and the delivery of
                      care.
   Enumerate the components of patient work
and how patient work in relation to patient capacity
     can worsen adherence and outcomes.
 Identify the goals and components of minimally
          disruptive medicine in the care
Glasziou and Haynes ACP JC 2005
Key problem:
    Do not follow advice


Wasted or misallocated healthcare resources:
US$ 290b (100b in avoidable hospitalizations)

  Poor health despite cost and side effects

  Complicated patient-clinician relationship
                           Cutler and Everett NEJM 2010 10.1056/NEJMp1002305
Beliefs and adherence in diabetes




Need          Low      High               Low            High

Concerns      High      High              Low             Low




                               Mann D et al. J Behav Med (2009) 32:278–284
Coercion thru threats of dire outcomes from
    poor control of the disorder are doubly
 unethical: it does not work and high anxiety
patients withdraw from care when threatened.
                               Haynes et al. JAMA 2002
Poor fidelity to treatments is the patient’s fault
          Intentional noncompliance

               Beliefs about the disease
               and about the treatments



              Professional communication
                   Patient education
                Behavioral interventions
                Shared decision making



                                           Pound et al. Soc Sci Med 2005
Encounter Research
http://shareddecisions.mayoclinic.org
Statin Choice




            Weymiller et al. Arch Intern Med 2007
Osteoporosis Choice




              Montori et al Am J Med 2011
13
Mullan et al Arch Intern Med 2009
321                Get a ride
      Numbers don’t add up
 Deadline is now              Dietitian  Take off work
  take work home Obese         108 kg Endocrinologist
             perform!               High cholesterol
                              Avoid salt, fats, carbs LDL high
    insurance                            Metformin A1c 8.2%
          mortgage            Diabetes GlipizideCheck sugars
          debt
                               Hypertension HCTZDizzy
          Wasted!          55
Daughter back at home Exercise
                                  Take pills Beta-blocker
                               Depression        Can’t sleep
  2 beautiful girls Bad back Neuropathy
                               Pain  Check his feetPodiatrist
Collaborate to co-create a program that fits better


                      FIT
               Intensify treatment
A survey of 627 primary care
          physicians in the US 2011




Learned helplessness:
        malpractice,
performance measures,
 little time with patients
                             Sirovich BE et al. Arch Intern Med 2011
Epidemic of risk-defined diseases
           Promotion of treatments
Evidence-based guidelines are disease-specific
           Poor care coordination
      Increasingly complex regimens
           Treatments | Monitoring

     Decreasing healthcare support
       Shift towards self-management

        Increasing treatment burden
              Failure to cope
   Poor fidelity to the treatment program
Mayo Clinic Data, 2010
The work of being
 a chronic patient

    Self-reported
    48 min / day
     incomplete
  “not enough time”

  Desirable (ADA)
  122 minutes/day
     + admin
  143 minutes/day
     Russell LB et al. JFP 2005; 54: 52-56
83 workload discussions in 46 encounters with DM2
            Duration: mean 24 min/visit

                                         Access
                                 Insurance, cost, pharmacy,
                                obtaining appt, transportation
    Administration
      28 (34%)
                      Effects        Administration
                     24 (29%)   Insulin, diet, exercise, many
                                          doses/day
                                          Effects
          Access      Monitor       Intended/Unintended

         19 (23%)    12 (14%)          Monitoring
                                  Lab tests, self-monitoring


 70% burden left unaddressed!
                                          Bohlen et al. Diabetes Care 2011
The work of being a chronic patient




 Sense-making work   Organizing work and enrolling others




   Doing the work      Reflection, monitoring, appraisal
Minimally disruptive healthcare

Health care delivery designed to reduce
 the burden of treatment on patients
      while pursuing patient goals




         May CR, Montori VM, Mair FS. BMJ 2009; 339:b2803
Cumulative complexity model

           Burden of treatment

Workload        access
                 use                   Outcomes
Capacity       self-care

            Burden of illness




                                 Shippee et al 2011
Workload
 Personal
 Medical
 Financial   Capacity
  Social
Contextual
Burden of             Coordination
  treatment               of care


  Minimally disruptive healthcare

Comorbidity in
                       Prioritize from
   clinical
                        the patient’s
evidence and
                         perspective
 guidelines
The patient’s team
                            and…
                          Our team
                                                  Dietician   Project
                Primary care MD
Care manager                      Social worker               manager



Designer
                                                                Admin




   Pharmacist
                       Researchers          Operations manager
Each patient with multimorbidity is a
     “canary in the coal mine”
Burden of             Coordination
  treatment               of care


  Minimally disruptive healthcare

Comorbidity in
                       Prioritize from
   clinical
                        the patient’s
evidence and
                         perspective
 guidelines
LDL cholesterol
      HbA1c
Bone mineral density
  Blood pressure
      Weight
Minimally disruptive healthcare


          Feel better

          Live longer

   Living independently,
unhindered by complications
Disobedience, the rarest and most
    courageous of the virtues, is seldom
distinguished from neglect, the laziest and
          commonest of the vices
                         George Bernard Shaw
FIT
montori.victor@mayo.edu
http://kerunit.e-bm.org
http://kercards.e-bm.info
http://shareddecisions.mayoclinic.org
@vmontori

http://minimallydisruptivemedicine.org

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Mdm ihi washington dc 2012

  • 1. Minimally Disruptive Medicine Victor M. Montori, MD, MSc Professor of Medicine Healthcare Delivery Research Program Center for Science of Healthcare Delivery KER UNIT Mayo Clinic
  • 3. Objectives Recognize that patient non-adherence can be induced by the organization and the delivery of care. Enumerate the components of patient work and how patient work in relation to patient capacity can worsen adherence and outcomes. Identify the goals and components of minimally disruptive medicine in the care
  • 4. Glasziou and Haynes ACP JC 2005
  • 5. Key problem: Do not follow advice Wasted or misallocated healthcare resources: US$ 290b (100b in avoidable hospitalizations) Poor health despite cost and side effects Complicated patient-clinician relationship Cutler and Everett NEJM 2010 10.1056/NEJMp1002305
  • 6. Beliefs and adherence in diabetes Need Low High Low High Concerns High High Low Low Mann D et al. J Behav Med (2009) 32:278–284
  • 7. Coercion thru threats of dire outcomes from poor control of the disorder are doubly unethical: it does not work and high anxiety patients withdraw from care when threatened. Haynes et al. JAMA 2002
  • 8. Poor fidelity to treatments is the patient’s fault Intentional noncompliance Beliefs about the disease and about the treatments Professional communication Patient education Behavioral interventions Shared decision making Pound et al. Soc Sci Med 2005
  • 11. Statin Choice Weymiller et al. Arch Intern Med 2007
  • 12. Osteoporosis Choice Montori et al Am J Med 2011
  • 13. 13 Mullan et al Arch Intern Med 2009
  • 14.
  • 15. 321 Get a ride Numbers don’t add up Deadline is now Dietitian Take off work take work home Obese 108 kg Endocrinologist perform! High cholesterol Avoid salt, fats, carbs LDL high insurance Metformin A1c 8.2% mortgage Diabetes GlipizideCheck sugars debt Hypertension HCTZDizzy Wasted! 55 Daughter back at home Exercise Take pills Beta-blocker Depression Can’t sleep 2 beautiful girls Bad back Neuropathy Pain Check his feetPodiatrist
  • 16. Collaborate to co-create a program that fits better FIT Intensify treatment
  • 17. A survey of 627 primary care physicians in the US 2011 Learned helplessness: malpractice, performance measures, little time with patients Sirovich BE et al. Arch Intern Med 2011
  • 18. Epidemic of risk-defined diseases Promotion of treatments Evidence-based guidelines are disease-specific Poor care coordination Increasingly complex regimens Treatments | Monitoring Decreasing healthcare support Shift towards self-management Increasing treatment burden Failure to cope Poor fidelity to the treatment program
  • 20. The work of being a chronic patient Self-reported 48 min / day incomplete “not enough time” Desirable (ADA) 122 minutes/day + admin 143 minutes/day Russell LB et al. JFP 2005; 54: 52-56
  • 21. 83 workload discussions in 46 encounters with DM2 Duration: mean 24 min/visit Access Insurance, cost, pharmacy, obtaining appt, transportation Administration 28 (34%) Effects Administration 24 (29%) Insulin, diet, exercise, many doses/day Effects Access Monitor Intended/Unintended 19 (23%) 12 (14%) Monitoring Lab tests, self-monitoring 70% burden left unaddressed! Bohlen et al. Diabetes Care 2011
  • 22. The work of being a chronic patient Sense-making work Organizing work and enrolling others Doing the work Reflection, monitoring, appraisal
  • 23. Minimally disruptive healthcare Health care delivery designed to reduce the burden of treatment on patients while pursuing patient goals May CR, Montori VM, Mair FS. BMJ 2009; 339:b2803
  • 24. Cumulative complexity model Burden of treatment Workload access use Outcomes Capacity self-care Burden of illness Shippee et al 2011
  • 25. Workload Personal Medical Financial Capacity Social Contextual
  • 26. Burden of Coordination treatment of care Minimally disruptive healthcare Comorbidity in Prioritize from clinical the patient’s evidence and perspective guidelines
  • 27. The patient’s team and… Our team Dietician Project Primary care MD Care manager Social worker manager Designer Admin Pharmacist Researchers Operations manager
  • 28. Each patient with multimorbidity is a “canary in the coal mine”
  • 29. Burden of Coordination treatment of care Minimally disruptive healthcare Comorbidity in Prioritize from clinical the patient’s evidence and perspective guidelines
  • 30. LDL cholesterol HbA1c Bone mineral density Blood pressure Weight
  • 31. Minimally disruptive healthcare Feel better Live longer Living independently, unhindered by complications
  • 32. Disobedience, the rarest and most courageous of the virtues, is seldom distinguished from neglect, the laziest and commonest of the vices George Bernard Shaw
  • 33. FIT

Hinweis der Redaktion

  1. Some areas of “ disagreement ” Biggest concern = the calcuator uses femoral neck T-score, so if your patient ’ s hips are good, but their spine is bad, this underestimates their risk for spine fractures. But overall hip BMD is a better predictor of overall fracture risk
  2. POint out that efforts to improve the outcomes in one disease lead to carve outs that end up fracturing the care of the chronic patient. Acknowledge patient experitse
  3. POint out that efforts to improve the outcomes in one disease lead to carve outs that end up fracturing the care of the chronic patient. Acknowledge patient experitse Discontinuation