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Budget season rolls around predictably each year, but it can still cause a huge scramble if you’re 
unclear about where your marketing spend has been allotted. Let's face it: grappling with the 
administration of marketing budgets can be a tactical nightmare. Balancing regional budgets, 
finding funds you can confidently reallocate, and responding to changing business priorities 
requires a lot of coordination. 
In order for a business to evaluate past marketing results and initiate future planning, it’s 
necessary to make accurate, complete budget information available to all stakeholders. While 
your staff may be comfortable with old fashioned, static data tools, these just aren’t sufficient for 
building a truly functional marketing budget process.
problems with 
Managing Global 
Marketing Budgets 
It’s a challenge for businesses of any size to create and maintain 
an accurate, responsive marketing budget. This challenge is 
magnified for global enterprises. Running dozens of different 
marketing campaigns across multiple regions can give rise to 
chaos, as geographically scattered teams each try to maintain 
their own version of budgeting spreadsheets. Varying currencies 
introduce new layers of confusion, as do language barriers and 
differing levels of Excel proficiency. 
3
static spreadsheets in a 
real-time marketing world 
Spreadsheets remain a common tool for budget management in 
many marketing organizations. Especially for global enterprises, 
spreadsheests can run into dozens of columns and thousands of 
rows. Individual managers in different parts of the world will then 
either need to edit the master spreadsheet, or create their own 
version and save as static documents. While the actual marketing 
world is constantly shifting in real time, these static documents 
become archives almost as soon as they’re created. 
Example Marketing Budget Document Living in a Static Spreadsheet 
Another issue with using static spreadsheets is version control. 
Often, a marketer hijacks the master budget document and 
reformats it to suit his or her needs. These changes, however, 
don’t always get shared with the rest of the marketing 
organization. Budget discipline gets hard to enforce because 
it is nearly impossible to tie an individual budget back to the 
master document. 
4
potential for errors 
A recent study by the Wall Street Journal found that 88% 
of spreadsheets contain errors. In that article, Ray Panko, a 
professor of IT management and an authority on budgeting 
practices, points out: “In large spreadsheets with thousands of 
formulas, there will be dozens of undetected errors.” 
Furthermore, even when an initial version of a spreadsheet is 
shared among managers, each person will make changes as 
needed. Without software to integrate these disparate versions, 
it becomes nearly impossible to track overall marketing spend 
and to establish plans for the future. Most likely, there will be 
no audit trail for line item changes, and no accountability for 
ultimate accuracy. 
Strained relationship between 
Marketing and Finance 
In order to work together to establish a marketing budget for the 
new budget season, the finance department needs to trust the 
accuracy and accountability of the marketing team’s reporting. 
A lack of visibility across all marketing activities leads to an 
erosion of discipline among individual marketing managers as 
they become accustomed to changing their strategy on the fly, 
entering new numbers without the pressure of accountability. The 
relationship between finance and marketing can become strained 
if the finance staff has to send out numerous emails, trying to 
reconcile figures from different spreadsheet versions. 
Furthermore, the entire process of planning, budgeting, and 
forecasting becomes foggy as overspending occurs in some 
areas, while money is left on the table in other areas. 
A 2013 Study of 214 Business By The Aberdeen Group 
said that working from 
spreadsheets alone created 
problems, due to their inability 
to respond dynamically to 
market volatility. 
said that their budgeting and 
forecasting process is too time-consuming 
and labor-intensive. 
said that spreadsheets alone 
caused an inability to trace 
business success to its key 
components.
Determining 
Goals for Your 
Budget process 
As a marketer, you wear multiple hats, so you can’t devote 
huge chunks of time to budget management. In order to be fast 
and efficient, you need a reliable, up-to-the-minute overview of 
marketing funds, allocation, and planning details. However, it 
is almost impossible to have a complete view of the marketing 
budget without a process that is simple and collaborative. 
To meet the needs of modern marketers and streamline the 
marketing budget process, it’s necessary to replace manual 
spreadsheets with a web-based tool that can help you support 
your people, process, and reporting needs. 
You need a tool like Marketo Financial Management, which 
makes it easy for marketing teams across your organization to 
collaborate on budgets together. 
Let’s dig into the details of how a budgeting tool like Marketo 
Financial Management can help you forecast accurately, find and 
allocate budget, and spend on plan. 
6
Technology Selection 
overview and Checklist 
Managing marketing budgets across teams and regions can 
be a tactical nightmare. Technology solutions, like Marketo 
Financial Management, help you get an accurate picture of your 
marketing spend. 
When choosing the right budgeting tool for your organization, here 
are some features you should look for: 
üü Web-based for easy access 
üü Flexible structure and process for ease of use and quick 
ramp-up 
üü Dashboard view that provides visibility either by the 
quarter or by other specified time periods, which gives you 
a better handle on the status of the marketing spend. 
üü Transparency for executive review. Whether it’s a query 
from the C-suite or an ongoing conversation with finance, 
a simple dashboard resolves any questions of ROI and 
improves the overall credibility of the marketing department. 
üü Reconciliation of planning with execution. With 
transparency of both past spending and future projects, it’s 
possible to measure whether marketing is on-track with its 
stated goals. 
üü Centralized budgets and roll-ups to organize marketing 
investments by team, brand, or location. 
üü The ability to map marketing spend to goals and 
programs. This enables you to track your marketing 
programs against your budget line items and map them to 
your organizational goals. 
Individual Budgets Fit owners' 
Needs and preferences 
When you look for a tool to help you manage your budgeting 
process, make sure you find a solution that is flexible in both 
structure and process, so that individual budget owners can 
customize it around their own needs and preferences. The more 
your staff can personalize their budgeting system, the more 
eagerly they will adopt it. Even if they are reluctant to abandon 
spreadsheets, the customizable qualities of a flexible, web-based 
tool will win them over. 
Luckily, many budgeting tools use an Excel-like format to ease the 
transition to a web-based technology. Therefore, your teams will 
have an easier time adopting the new format. 
Good reporting improves your collaborations with finance, and gives you a clear view of 
your budget. 
7
Marketo Financial Management 
Excel-Like Budgeting Dashboard 
The beauty of leaving spreadsheets behind is that you can now 
develop your own folder hierarchy, organizing subcategories in 
ways that are congruent with each team leader’s personal work 
style. One team leader may want folders that organize by owners 
or regions; another may feel more comfortable with a hierarchy 
based on initiatives and messaging. 
A robust financial management system allows budget owners and 
managers to enter the system via a straightforward dashboard, 
and create their own personal display hierarchy – from the top 
folder levels, down to individual line items and tags. 
With this flexibility, your teams will volunteer more information, 
like adding in the data points that are vital to them and to their 
stakeholders. A well-designed structure allows for extra data (such 
as marketing inquiries) to be integrated, even if those data points 
are not directly finance-related. 
From planning to reporting 
Make sure you find a solution that has solid reporting and 
analytics. A dashboard functionality that easily generates reports 
allows both better planning and a higher level of budget discipline. 
With cross-team and cross-region reporting that enables 
stakeholders to view planning in any geographic theater, salient 
facts are always available to executives and directors. They can 
refresh the report function and consult real-time facts at any time 
during the budgeting cycle. 
For instance, in Marketo Financial Management, you can 
create reports to determine plan vs. actual for your entire team, 
plan to objective, budgeting forecast by team, actuals by month, 
and more. 
8
visibility Allows More 
Intelligent Management 
With greater visibility comes greater awareness. When every 
stakeholder is capable of tracking key performance indicators, 
the conversation about upcoming issues can begin in a timely 
manner. If a change should take place that requires more 
expenditure, it will be clear which funds have already been 
committed, and where there are some extra dollars that can 
be drawn down. Invoices and purchase orders are reconciled 
immediately with line items, so there’s no confusion about what 
has already been spent. It is possible to seize new opportunities 
in a way that is both agile and responsible, because the 
consolidated budget remains in the same window of time in 
which the marketing actually is taking place. 
A budget tool like Marketo Financial Management gives marketers 
a platform through which to share their goals and objectives with 
the whole organization. 
With an ongoing calendar, the budgeting process itself actually 
becomes a healthy experience. Budget owners are empowered to 
truly own and manage their business, because they can configure 
views and goals to align with their own processes. 
Marketo Financial Management dashboards and reports screenshot showing centralized Budgets and Roll-ups
Conclusion 
A flexible, web-based financial management solution allows 
finance and marketing to be partners as they work to create a 
comprehensive marketing budget. It enables everyone across 
regions, teams, and departments to track marketing spend 
against corporate goals. 
Having an effective budgeting solution empowers individual 
budget owners to configure reporting in the way that suits 
their unique styles, while providing powerful, pre-structured 
dashboards and line item tags that are universally accessible. 
Finally, it ties a clear track record of past spending efficiency with 
an accurate, real-time window on current commitments, thereby 
enabling confident planning and forecasting. 
10
Marketing Software. Easy, Powerful, Complete. 
Marketo, (NASDAQ MKTO) uniquely provides an easy-to-use, powerful 
and complete marketing software platform that propels fast-growing small 
companies and global enterprises alike. Marketo® marketing automation 
and sales effectiveness software streamlines marketing processes, delivers 
more campaigns, generates more win-ready leads, and improves sales 
performance. With proven technology, comprehensive services and expert 
guidance, Marketo helps thousands of companies around the world turn 
marketing from a cost center into a revenue driver. 
+1.877.260.6586 sales@marketo.com 
www.marketo.com blog.marketo.com

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Building a-marketing-budget-process-that-works

  • 1.
  • 2. Budget season rolls around predictably each year, but it can still cause a huge scramble if you’re unclear about where your marketing spend has been allotted. Let's face it: grappling with the administration of marketing budgets can be a tactical nightmare. Balancing regional budgets, finding funds you can confidently reallocate, and responding to changing business priorities requires a lot of coordination. In order for a business to evaluate past marketing results and initiate future planning, it’s necessary to make accurate, complete budget information available to all stakeholders. While your staff may be comfortable with old fashioned, static data tools, these just aren’t sufficient for building a truly functional marketing budget process.
  • 3. problems with Managing Global Marketing Budgets It’s a challenge for businesses of any size to create and maintain an accurate, responsive marketing budget. This challenge is magnified for global enterprises. Running dozens of different marketing campaigns across multiple regions can give rise to chaos, as geographically scattered teams each try to maintain their own version of budgeting spreadsheets. Varying currencies introduce new layers of confusion, as do language barriers and differing levels of Excel proficiency. 3
  • 4. static spreadsheets in a real-time marketing world Spreadsheets remain a common tool for budget management in many marketing organizations. Especially for global enterprises, spreadsheests can run into dozens of columns and thousands of rows. Individual managers in different parts of the world will then either need to edit the master spreadsheet, or create their own version and save as static documents. While the actual marketing world is constantly shifting in real time, these static documents become archives almost as soon as they’re created. Example Marketing Budget Document Living in a Static Spreadsheet Another issue with using static spreadsheets is version control. Often, a marketer hijacks the master budget document and reformats it to suit his or her needs. These changes, however, don’t always get shared with the rest of the marketing organization. Budget discipline gets hard to enforce because it is nearly impossible to tie an individual budget back to the master document. 4
  • 5. potential for errors A recent study by the Wall Street Journal found that 88% of spreadsheets contain errors. In that article, Ray Panko, a professor of IT management and an authority on budgeting practices, points out: “In large spreadsheets with thousands of formulas, there will be dozens of undetected errors.” Furthermore, even when an initial version of a spreadsheet is shared among managers, each person will make changes as needed. Without software to integrate these disparate versions, it becomes nearly impossible to track overall marketing spend and to establish plans for the future. Most likely, there will be no audit trail for line item changes, and no accountability for ultimate accuracy. Strained relationship between Marketing and Finance In order to work together to establish a marketing budget for the new budget season, the finance department needs to trust the accuracy and accountability of the marketing team’s reporting. A lack of visibility across all marketing activities leads to an erosion of discipline among individual marketing managers as they become accustomed to changing their strategy on the fly, entering new numbers without the pressure of accountability. The relationship between finance and marketing can become strained if the finance staff has to send out numerous emails, trying to reconcile figures from different spreadsheet versions. Furthermore, the entire process of planning, budgeting, and forecasting becomes foggy as overspending occurs in some areas, while money is left on the table in other areas. A 2013 Study of 214 Business By The Aberdeen Group said that working from spreadsheets alone created problems, due to their inability to respond dynamically to market volatility. said that their budgeting and forecasting process is too time-consuming and labor-intensive. said that spreadsheets alone caused an inability to trace business success to its key components.
  • 6. Determining Goals for Your Budget process As a marketer, you wear multiple hats, so you can’t devote huge chunks of time to budget management. In order to be fast and efficient, you need a reliable, up-to-the-minute overview of marketing funds, allocation, and planning details. However, it is almost impossible to have a complete view of the marketing budget without a process that is simple and collaborative. To meet the needs of modern marketers and streamline the marketing budget process, it’s necessary to replace manual spreadsheets with a web-based tool that can help you support your people, process, and reporting needs. You need a tool like Marketo Financial Management, which makes it easy for marketing teams across your organization to collaborate on budgets together. Let’s dig into the details of how a budgeting tool like Marketo Financial Management can help you forecast accurately, find and allocate budget, and spend on plan. 6
  • 7. Technology Selection overview and Checklist Managing marketing budgets across teams and regions can be a tactical nightmare. Technology solutions, like Marketo Financial Management, help you get an accurate picture of your marketing spend. When choosing the right budgeting tool for your organization, here are some features you should look for: üü Web-based for easy access üü Flexible structure and process for ease of use and quick ramp-up üü Dashboard view that provides visibility either by the quarter or by other specified time periods, which gives you a better handle on the status of the marketing spend. üü Transparency for executive review. Whether it’s a query from the C-suite or an ongoing conversation with finance, a simple dashboard resolves any questions of ROI and improves the overall credibility of the marketing department. üü Reconciliation of planning with execution. With transparency of both past spending and future projects, it’s possible to measure whether marketing is on-track with its stated goals. üü Centralized budgets and roll-ups to organize marketing investments by team, brand, or location. üü The ability to map marketing spend to goals and programs. This enables you to track your marketing programs against your budget line items and map them to your organizational goals. Individual Budgets Fit owners' Needs and preferences When you look for a tool to help you manage your budgeting process, make sure you find a solution that is flexible in both structure and process, so that individual budget owners can customize it around their own needs and preferences. The more your staff can personalize their budgeting system, the more eagerly they will adopt it. Even if they are reluctant to abandon spreadsheets, the customizable qualities of a flexible, web-based tool will win them over. Luckily, many budgeting tools use an Excel-like format to ease the transition to a web-based technology. Therefore, your teams will have an easier time adopting the new format. Good reporting improves your collaborations with finance, and gives you a clear view of your budget. 7
  • 8. Marketo Financial Management Excel-Like Budgeting Dashboard The beauty of leaving spreadsheets behind is that you can now develop your own folder hierarchy, organizing subcategories in ways that are congruent with each team leader’s personal work style. One team leader may want folders that organize by owners or regions; another may feel more comfortable with a hierarchy based on initiatives and messaging. A robust financial management system allows budget owners and managers to enter the system via a straightforward dashboard, and create their own personal display hierarchy – from the top folder levels, down to individual line items and tags. With this flexibility, your teams will volunteer more information, like adding in the data points that are vital to them and to their stakeholders. A well-designed structure allows for extra data (such as marketing inquiries) to be integrated, even if those data points are not directly finance-related. From planning to reporting Make sure you find a solution that has solid reporting and analytics. A dashboard functionality that easily generates reports allows both better planning and a higher level of budget discipline. With cross-team and cross-region reporting that enables stakeholders to view planning in any geographic theater, salient facts are always available to executives and directors. They can refresh the report function and consult real-time facts at any time during the budgeting cycle. For instance, in Marketo Financial Management, you can create reports to determine plan vs. actual for your entire team, plan to objective, budgeting forecast by team, actuals by month, and more. 8
  • 9. visibility Allows More Intelligent Management With greater visibility comes greater awareness. When every stakeholder is capable of tracking key performance indicators, the conversation about upcoming issues can begin in a timely manner. If a change should take place that requires more expenditure, it will be clear which funds have already been committed, and where there are some extra dollars that can be drawn down. Invoices and purchase orders are reconciled immediately with line items, so there’s no confusion about what has already been spent. It is possible to seize new opportunities in a way that is both agile and responsible, because the consolidated budget remains in the same window of time in which the marketing actually is taking place. A budget tool like Marketo Financial Management gives marketers a platform through which to share their goals and objectives with the whole organization. With an ongoing calendar, the budgeting process itself actually becomes a healthy experience. Budget owners are empowered to truly own and manage their business, because they can configure views and goals to align with their own processes. Marketo Financial Management dashboards and reports screenshot showing centralized Budgets and Roll-ups
  • 10. Conclusion A flexible, web-based financial management solution allows finance and marketing to be partners as they work to create a comprehensive marketing budget. It enables everyone across regions, teams, and departments to track marketing spend against corporate goals. Having an effective budgeting solution empowers individual budget owners to configure reporting in the way that suits their unique styles, while providing powerful, pre-structured dashboards and line item tags that are universally accessible. Finally, it ties a clear track record of past spending efficiency with an accurate, real-time window on current commitments, thereby enabling confident planning and forecasting. 10
  • 11. Marketing Software. Easy, Powerful, Complete. Marketo, (NASDAQ MKTO) uniquely provides an easy-to-use, powerful and complete marketing software platform that propels fast-growing small companies and global enterprises alike. Marketo® marketing automation and sales effectiveness software streamlines marketing processes, delivers more campaigns, generates more win-ready leads, and improves sales performance. With proven technology, comprehensive services and expert guidance, Marketo helps thousands of companies around the world turn marketing from a cost center into a revenue driver. +1.877.260.6586 sales@marketo.com www.marketo.com blog.marketo.com