Speaking about the perspective of a community college CIO as it relates to technology and how to best operate with the challenges faced in the community college environment.

1. Community College
Perspective
Ken Ingle, CIO
Rowan-Cabarrus Community College

2. Who am I?

3. Developer
a.k.a. Programmer, Geek, Nerd….

4. Background
• telecom
• publishing
• nascar / motorsports
• consulting
• higher education

5. CPCC
Executive Director of Emerging Technology

6. Rowan-Cabarrus Community College
Chief Information Officer

7. About RCCC
• 25,000+ students
• 5 campuses
• 2 counties
• Just outside of Charlotte, NC
• large community growth

8. Challenges
• Shrinking Budgets
• Wide ranging demographic
• Socio/Economic status of
community
• Competitive IT community
• Staying relevant
• Second choice for many
students

9. Really Opportunities

10. The Problem in IT

11. Too Busy Crying….

12. Focused on the
WRONG Things!
Control
Control
Control
Control
….

13. The Many Faces of Control
• hardware
• software
• access
• methods
• communication
• and …..

14. If it doesn’t come from IT
IT IS NOT APPROVED!!!!!

15. IT is not an ivory
tower.
Society is more technology savvy
than ever before….

16. Focus on providing service
regardless of hardware

17. Determine Real Success
Success for CC student may not = degree

18. A New Focus
• Personalized
• Contextual
• Relevant
• Informed

19. Consumer (ize) of technology
BYOD … more like BYOx

20. Service Oriented
API / Integration driven development
around internal and externally
developed tools.
!
Application Virtualization, remote
service delivery.

21. SaaS, IaaS, PaaS….

22. Cloud
Computing
more than just Google Apps /
Office 365; Re-defining the data
center (network centric).

23. Big Data
<< b/c we needed one more buzzword>>
!
Analyze all activity and all data to
better customize solutions produced.
!
In other words:
!
TRACK EVERYTHING

24. Partnership Driven

25. Operate more like a startup
iterate quickly, adjust as necessary, empower your team

26. Questions?
!
Thank You!
!
!
!
!
@ken_ingle
ken.ingle@rccc.edu