3. Top 3 Competitors’ Marketing
efforts better attract 18-24 yr
olds:
Geico
**These marketing campaigns hold
◦ Humor and memorable mascots
target market’s interest giving
◦ Leader in new customer
acquisition/TOM awareness
their marketing efforts a competitive
Progressive
advantage over State Farm’s.
◦ Mixed humor/serious ads emphasize
user-friendly website
Allstate
◦ Real-life approach with dramatic car
accidents, etc
4. State Farm is the Leader in
Customer service/satisfaction
Customer retention (94.6%)
Auto insurance policies
◦ It would take 4 Geicos to equal State
Farm’s auto market
5. Denver’s
Young •Leaving home
•Newly emancipated
Adults
•Renting
18-24
•Spend $ on partying, outdoor
Expensive sports, travel, entertainment
Lifestyles •Don’t like to spend $ on
necessities like insurance
Critical/ •Very cynical of advertising
•“Never home” lifestyles hard
Elusive to reach with typical media
6. Denver’s Age Demographics
43,742
58,612
18-24
25-44
117,439 45-64
190,200 65+
•Majority of Population makes less than $30,000/yr
•Median Income is $59,209
7. • All
but 1/3 of the population of 18-24 yr olds
spend the majority of their leisure time out and
away from home
18-24 yr old Psychographics
Cultural/Art
Events
32% 21%
Golf
21%
43% Physical
Fitness
Watch Sports
on TV
8. •State Farm’s customer base skews older
•Often seen as “Your father’s insurance company”
•Current customers are
18-24 year olds generally
•Educated
•Conservative
do not share these traits.
•Practical in making purchases
•Goal Oriented
•Concerned with Career and Family
•Look for reliability/trustworthiness
9. State Farm maintains an image of
Classic tradition
Old time one-on-one service
Exceptional quality
Not for the parsimonious
State Farm is positioned to appeal
to mostly Baby boomers and
senior citizens who don’t mind
paying more $ for better, more
reliable service.
11. Campaign will reach elusive 18-
24 yr old market with OOH/non
traditional media
High frequency of repeated
exposures to product
Use simple “insurance moments”
to portray need
Humorous content in ads, not
expected from “your father’s
insurance company”
13. Create awareness for renter’s insurance since the
product, and its benefits, are unfamiliar to
students
Inform potential customers that the product is
affordable, easy to obtain, and valuable in
solving real-life, everyday crises that the typical
18-24 year old encounters
Re-position State Farm in the eyes of this
demographic by illustrating that the company’s
products aren’t just for their parents anymore.
15. Out of Home Advertising
◦ Billboards
Located along roadways
Highly visible to vehicular traffic
• 2 placed in Denver Area
• Bus Wraps
• “Drives” message all over Denver
• Highly visible
• Placed in highly rented neighborhoods
16. Out of Home Advertising Contd.
◦ Bathroom Ads
Designed to reach broad audience that can
target male and female exclusively
Cannot be walked by, clicked past, tuned out,
or turned off
◦ Theater
Starts at beginning of feature film
More likely to have increased interest in
advertised brands, have a better opinion of
the brands
17. ◦ Apartment Guide ◦ Partnership/
Targets those looking Sponsorship
for a property to rent Targets those looking
Specific to Denver, for property to rent
Guides are free Very cost-efficient
◦ Internet Ability to hand out info
Social networking sites and talk one-on-one
like Facebook and with customers
Myspace
Viewers are targeted
demographically/
psychographically
19. Out of Home ads
◦ Tracked with DEC (daily estimated circulation)
◦ 45,000 people see at least one bus shelter daily
◦ 25,000 see one bench daily
Internet
◦ Tracked with CPC (cost per click)
Print Ads, Sponsorship
◦ More difficult to track
◦ Work with local agents to record increase in number
of Renter’s Insurance policies taken out by 18-24
year old demographic
20.
21.
22.
23.
24. Women’s Bathroom Ad
State Farm Renter’s Insurance covers your
belongings from fire, water, and any other
natural disasters.