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SSLA Tablets 101 Lunch + Learn
TABLETS 101
1
HISTORY
2
3
“Floyd sometimes wondered if the Newspad, and the fantastic
technology behind it, was the last word in man's quest for perfect
communications. Here he was, far out in space, speeding away from
Earth at thousands of miles an hour, yet in a few milliseconds he could
see the headlines of any newspaper he pleased.”
-2001, A Space Odyssey
https://www.youtube.com/watch?v=QQkXSDKcslI
4
In 1987 Apple Computer
started its tablet project,
which, eventually released
in 1993, the Apple Newton,
with a 6" screen and 800
grams weight. It used
Apple's own new
NewtonOS, initially running
on hardware manufactured
by Motorola
5
THE TABLET COMPUTER
MARKET WAS REINVIGORATED
BY APPLE THROUGH THE
INTRODUCTION OF THE IPAD
DEVICE IN 2010.
6
TABLET GROWTH
TABLETS HAVE ALREADY ACHIEVED A LEVEL OF ADOPTION IN THREE YEARS THAT IT
TOOK SMARTPHONES NEARLY A DECADE TO REACH
7Smartphone and Tablet Ownership (MM)
Source: comScore MobiLens & TabLens, U.S., 2003-2012
THE RACE FOR TOP OEM SHOWS FAVOR TO APPLE
8
OEM Share of the Tablet Market Source: comScore TabLens, U.S., 3 Month Avg. Ending Dec-2012
TABLETS SEE HIGHER PERCENTAGES OF OLDER AND LESS AFFLUENT MEMBERS OF
THEIR AUDIENCE (VS. SMARTPHONES)
Age Breakdown
of Smartphone and Tablet Owners
Source: comScore TabLens and MobiLens, U.S., 3 Month Avg. Ending Dec-2012
WHY?
11
TABLETS ARE VERY INTUITIVE, OLDER GENERATIONS ARE STARTING TO USE THESE
DEVICES IN PLACE OF COMPUTERS,
WHICH CAN BE MORE COMPLICATED TO SET UP AND MAINTAIN
TABLETS ARE INCREASINGLY PROVIDING A LESS EXPENSIVE ALTERNATIVE TO
COMPUTERS AND CAN BE MORE AFFORDABLE THAN SMARTPHONES IN THE LONG
RUN, AS THEY DON’T REQUIRE A DATA PLAN FOR USE
REMEMBERTHE SMACKDOWN?
OEMS STILL COMPETE FOR TABLET MARKET SHARE LEADERSHIP :
ANDROID MODELS ARE NOW THE MOST-OWNED TABLETS IN U.S. HOUSEHOLDS
Unique Tablets (000) by Platform Source: comScore TabLens, U.S., 3 Month Avg. Ending Dec-2012
PLATFORM LOYALTY IS STILL IMPORTANT IN THE
REPLACEMENT CYCLE OF TECHNOLOGY
Percentage of Tablet Users by Platform Who Use Smartphone Platforms
Source: comScore MobiLens, U.S., 3 Month Avg. Ending Dec-2012
TABLET BEHAVIORS
16
17
CONSUMERS ARE NOW ‘DIGITAL OMNIVORES’
Share of Browser-Based Page Traffic by Hour for Computer, Smartphone and Tablet Platforms Source: comScore Device Essentials, U.S., Monday, Jan. 21, 2013
Tablet consumption is highest during the late evening hours when people are
curled up on the couch or winding down for the night in bed.
Is mobile becoming the new desktop?Is mobile becoming the new desktop?
ALREADY A PC-TO-TABLET SHIFT IN USER PREFERENCE UNDERWAY
millions of units
PC* vs. Tablet Shipments Worldwide, 2010-2017
2010
358
19
2011
364
76
2012
349
145
2013
322
229
2014
318
287
2015
323
332
2016
329
375
2017
333
410
PC* Tablet
Note: *includes desktop and portable PCs
Source: International Data Corporation (IDC), "Worldwide Quarterly Tablet
Tracker" as cited in press release, May 28, 2013
157945 www.eMarketer.com
SIMILARLY IN TABLET BEHAVIORS
% of respondents
US Tablet Owners Who Are Comfortable Using Their
Tablet for Laptop/Desktop Activities*, by Demographic,
Jan 2013
Female
86% 14%
Male
80% 20%
18-24
Gender
Age
Race/Ethnicity
88% 12%
25-34
82% 18%
35-44
84% 16%
45+
76% 24%
Hispanic
92% 8%
Total
84% 16%
Yes No
Note: n=1,000; *such as retail purchases or banking/paying bills
Source: Mojiva, "Tablets Rule: A Consumer Snapshot on Tablet Use and
Tablet Advertising," April 10, 2013
155433 www.eMarketer.com
WHY?
22
THE CASE FOR THE “LIGHT COMPUTING” MODEL—WHERE DOCUMENTS, DATA AND
CONTENT ARE STORED IN THE CLOUD AND ACCESSIBLE ANYWHERE WITH AN
AVAILABLE INTERNET CONNECTION—IS MORE COMPELLING IN 2013 THAN IN 2010,
WHEN THE IPAD WAS INTRODUCED TO THE MARKET.
SMARTPHONESVS.TABLETS
SMARTPHONES, BECAUSE OF
THEIR SMALLER SIZE, ARE MORE
PORTABLE THAN TABLETS. AS
SUCH, THEY LEND THEMSELVES
TO MORE ON-THE-GO USES
TABLETS, WITH THEIR LARGER SCREENS,
OFFER A BETTER EXPERIENCE FOR
“LEAN-BACK” ACTIVITIES SUCH AS
MEDIA CONSUMPTION, SHOPPING AND
EXPERIENCES REQUIRING DEEPER
ENGAGEMENT
REMEMBER CONTEXT?
26
OEM Share of the Tablet Market Source: comScore TabLens, U.S., 3 Month Avg. Ending Dec-2012
27
28
Percentage of Tablet Users by Platform Who Use Smartphone Platforms
Source: comScore MobiLens, U.S., 3 Month Avg. Ending Dec-2012
FOR TABLET OWNERS, THE DEVICES LEND THEMSELVES WELL TO LEISURELY
BROWSING + SOCIAL NETWORKING FOR PROLONGED PERIODS OF TIME
Source: comScore MobiLens and TabLens, U.S., 3 Month Avg. Ending Dec-2012
SMARTPHONES DRIVE SHOWROOMING, TABLETS DRIVE PURCHASE
Source: comScore MobiLens and TabLens, U.S., 3 Month Avg. Ending Dec-2012
2013 eMarketer
MULTI-SCREENING, CROSS-PLATFORM AND MULTITASKING
THE EFFECTS OF MOBILE
FRAGMENTATION CAN BE SEEN IN BOTH
DISPLAY AND SEARCH ADVERTISING % change vs. same period of prior year
US Mobile Paid Search Metric Growth, by Device,
Q4 2012
Impressions
212%
20%
Spending
163%
87%
Clicks
135%
29%
CPC
12%
45%
Tablet Smartphone
Source: IgnitionOne, "Online Advertising Report Q4 2012," Jan 10, 2013
150414 www.eMarketer.com
% of total
US Mobile Ad Requests Served by Jumptap,
by Device Type, 2011-2013*
2011
79% 14% 7%
Smartphone Feature phone Tablet
Note: numbers may not add up to 100% due to rounding; *projected
Source: Jumptap, "Simple Targeting and Audience Trends (STAT)," March 5,
2013
153396 www.eMarketer.com
2013*
70% 2% 29%
2012
78% 4% 18%
TABLET MARKETING EXAMPLES
33
LEAN-BACK IMMERSIVE EXPERIENCES
SHOPPING IN THE LIVING ROOM
http://www.youtube.com/watch?v=wwsdbRM91mc
36
LOCATION AND CONTEXT RELEVANCE
37
NATIVE FUNCTIONALITY
http://vimeo.com/60968776
38
SOCIAL
SO WHAT?why does all of this matter?
39
a aa
design for multi-platform and fluid experiences
MULTI-PLATFORM PARADIGM
SHIFTS DRIVE OPPORTUNITIES
PRIMETIME IS ANYTIME WITH A CONNECTED
DEVICE
take advantage of key dayparts to target specific messages
LOCATION, CHANNEL AND INTENT ARE CRITICAL
a tablet search query could mean future intent
- not immediate conversion
THE LINES BETWEEN DEVICE TYPES
WILL CONTINUE TO BLUR
continue to innovate and experiment with our offering to find
consumer sweet spots
PURCHASING ISN’T JUST HAPPENING IN THE STORE
have a tablet-optimized experience that enables purchase behaviors
2013 140.0M users 123.1M users
2014 159.9M users 143.2M users
2015 178.0M users 157.1M users
2016 193.7M users 168.1M users
2017 207.4M users 178.0M users
Source: eMarketer, March 2013
CONSUMERSWILL CONTINUETOADOPT SMART DEVICESATA RAPID RATE
focus on the behavior, not the technology
@kaylam
46
See you on the internets.
THANKS

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Tablets: Landscape, Behaviors and Trends

  • 1. SSLA Tablets 101 Lunch + Learn TABLETS 101 1
  • 3. 3 “Floyd sometimes wondered if the Newspad, and the fantastic technology behind it, was the last word in man's quest for perfect communications. Here he was, far out in space, speeding away from Earth at thousands of miles an hour, yet in a few milliseconds he could see the headlines of any newspaper he pleased.” -2001, A Space Odyssey https://www.youtube.com/watch?v=QQkXSDKcslI
  • 4. 4 In 1987 Apple Computer started its tablet project, which, eventually released in 1993, the Apple Newton, with a 6" screen and 800 grams weight. It used Apple's own new NewtonOS, initially running on hardware manufactured by Motorola
  • 5. 5 THE TABLET COMPUTER MARKET WAS REINVIGORATED BY APPLE THROUGH THE INTRODUCTION OF THE IPAD DEVICE IN 2010.
  • 7. TABLETS HAVE ALREADY ACHIEVED A LEVEL OF ADOPTION IN THREE YEARS THAT IT TOOK SMARTPHONES NEARLY A DECADE TO REACH 7Smartphone and Tablet Ownership (MM) Source: comScore MobiLens & TabLens, U.S., 2003-2012
  • 8. THE RACE FOR TOP OEM SHOWS FAVOR TO APPLE 8 OEM Share of the Tablet Market Source: comScore TabLens, U.S., 3 Month Avg. Ending Dec-2012
  • 9.
  • 10. TABLETS SEE HIGHER PERCENTAGES OF OLDER AND LESS AFFLUENT MEMBERS OF THEIR AUDIENCE (VS. SMARTPHONES) Age Breakdown of Smartphone and Tablet Owners Source: comScore TabLens and MobiLens, U.S., 3 Month Avg. Ending Dec-2012
  • 12. TABLETS ARE VERY INTUITIVE, OLDER GENERATIONS ARE STARTING TO USE THESE DEVICES IN PLACE OF COMPUTERS, WHICH CAN BE MORE COMPLICATED TO SET UP AND MAINTAIN TABLETS ARE INCREASINGLY PROVIDING A LESS EXPENSIVE ALTERNATIVE TO COMPUTERS AND CAN BE MORE AFFORDABLE THAN SMARTPHONES IN THE LONG RUN, AS THEY DON’T REQUIRE A DATA PLAN FOR USE
  • 14. OEMS STILL COMPETE FOR TABLET MARKET SHARE LEADERSHIP : ANDROID MODELS ARE NOW THE MOST-OWNED TABLETS IN U.S. HOUSEHOLDS Unique Tablets (000) by Platform Source: comScore TabLens, U.S., 3 Month Avg. Ending Dec-2012
  • 15. PLATFORM LOYALTY IS STILL IMPORTANT IN THE REPLACEMENT CYCLE OF TECHNOLOGY Percentage of Tablet Users by Platform Who Use Smartphone Platforms Source: comScore MobiLens, U.S., 3 Month Avg. Ending Dec-2012
  • 17. 17
  • 18. CONSUMERS ARE NOW ‘DIGITAL OMNIVORES’ Share of Browser-Based Page Traffic by Hour for Computer, Smartphone and Tablet Platforms Source: comScore Device Essentials, U.S., Monday, Jan. 21, 2013 Tablet consumption is highest during the late evening hours when people are curled up on the couch or winding down for the night in bed.
  • 19. Is mobile becoming the new desktop?Is mobile becoming the new desktop?
  • 20. ALREADY A PC-TO-TABLET SHIFT IN USER PREFERENCE UNDERWAY millions of units PC* vs. Tablet Shipments Worldwide, 2010-2017 2010 358 19 2011 364 76 2012 349 145 2013 322 229 2014 318 287 2015 323 332 2016 329 375 2017 333 410 PC* Tablet Note: *includes desktop and portable PCs Source: International Data Corporation (IDC), "Worldwide Quarterly Tablet Tracker" as cited in press release, May 28, 2013 157945 www.eMarketer.com
  • 21. SIMILARLY IN TABLET BEHAVIORS % of respondents US Tablet Owners Who Are Comfortable Using Their Tablet for Laptop/Desktop Activities*, by Demographic, Jan 2013 Female 86% 14% Male 80% 20% 18-24 Gender Age Race/Ethnicity 88% 12% 25-34 82% 18% 35-44 84% 16% 45+ 76% 24% Hispanic 92% 8% Total 84% 16% Yes No Note: n=1,000; *such as retail purchases or banking/paying bills Source: Mojiva, "Tablets Rule: A Consumer Snapshot on Tablet Use and Tablet Advertising," April 10, 2013 155433 www.eMarketer.com
  • 23. THE CASE FOR THE “LIGHT COMPUTING” MODEL—WHERE DOCUMENTS, DATA AND CONTENT ARE STORED IN THE CLOUD AND ACCESSIBLE ANYWHERE WITH AN AVAILABLE INTERNET CONNECTION—IS MORE COMPELLING IN 2013 THAN IN 2010, WHEN THE IPAD WAS INTRODUCED TO THE MARKET.
  • 25. SMARTPHONES, BECAUSE OF THEIR SMALLER SIZE, ARE MORE PORTABLE THAN TABLETS. AS SUCH, THEY LEND THEMSELVES TO MORE ON-THE-GO USES TABLETS, WITH THEIR LARGER SCREENS, OFFER A BETTER EXPERIENCE FOR “LEAN-BACK” ACTIVITIES SUCH AS MEDIA CONSUMPTION, SHOPPING AND EXPERIENCES REQUIRING DEEPER ENGAGEMENT
  • 26. REMEMBER CONTEXT? 26 OEM Share of the Tablet Market Source: comScore TabLens, U.S., 3 Month Avg. Ending Dec-2012
  • 27. 27
  • 28. 28 Percentage of Tablet Users by Platform Who Use Smartphone Platforms Source: comScore MobiLens, U.S., 3 Month Avg. Ending Dec-2012
  • 29. FOR TABLET OWNERS, THE DEVICES LEND THEMSELVES WELL TO LEISURELY BROWSING + SOCIAL NETWORKING FOR PROLONGED PERIODS OF TIME Source: comScore MobiLens and TabLens, U.S., 3 Month Avg. Ending Dec-2012
  • 30. SMARTPHONES DRIVE SHOWROOMING, TABLETS DRIVE PURCHASE Source: comScore MobiLens and TabLens, U.S., 3 Month Avg. Ending Dec-2012
  • 32. THE EFFECTS OF MOBILE FRAGMENTATION CAN BE SEEN IN BOTH DISPLAY AND SEARCH ADVERTISING % change vs. same period of prior year US Mobile Paid Search Metric Growth, by Device, Q4 2012 Impressions 212% 20% Spending 163% 87% Clicks 135% 29% CPC 12% 45% Tablet Smartphone Source: IgnitionOne, "Online Advertising Report Q4 2012," Jan 10, 2013 150414 www.eMarketer.com % of total US Mobile Ad Requests Served by Jumptap, by Device Type, 2011-2013* 2011 79% 14% 7% Smartphone Feature phone Tablet Note: numbers may not add up to 100% due to rounding; *projected Source: Jumptap, "Simple Targeting and Audience Trends (STAT)," March 5, 2013 153396 www.eMarketer.com 2013* 70% 2% 29% 2012 78% 4% 18%
  • 35. SHOPPING IN THE LIVING ROOM http://www.youtube.com/watch?v=wwsdbRM91mc
  • 39. SO WHAT?why does all of this matter? 39
  • 40. a aa design for multi-platform and fluid experiences MULTI-PLATFORM PARADIGM SHIFTS DRIVE OPPORTUNITIES
  • 41. PRIMETIME IS ANYTIME WITH A CONNECTED DEVICE take advantage of key dayparts to target specific messages
  • 42. LOCATION, CHANNEL AND INTENT ARE CRITICAL a tablet search query could mean future intent - not immediate conversion
  • 43. THE LINES BETWEEN DEVICE TYPES WILL CONTINUE TO BLUR continue to innovate and experiment with our offering to find consumer sweet spots
  • 44. PURCHASING ISN’T JUST HAPPENING IN THE STORE have a tablet-optimized experience that enables purchase behaviors
  • 45. 2013 140.0M users 123.1M users 2014 159.9M users 143.2M users 2015 178.0M users 157.1M users 2016 193.7M users 168.1M users 2017 207.4M users 178.0M users Source: eMarketer, March 2013 CONSUMERSWILL CONTINUETOADOPT SMART DEVICESATA RAPID RATE focus on the behavior, not the technology
  • 46. @kaylam 46 See you on the internets. THANKS