2. Hamburg Welcome Center
Background
Concept "Metropolis Hamburg - Growing City"
Target:
qualitative growth
quantitative growth
Guarantee of
Enhancement of the Above average Promotion of
qualitiy of life and
international economic and immigration from
sustainability of the
attractiveness employment growth inland and abroad
city
Main Project:
Welcome to Hamburg
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3. Welcome to Hamburg
Essential Elements
Main Project "Welcome to Hamburg"
Hamburg Welcome
Center
Hamburg Welcome Hamburg Welcome
Network Portal
offered to: approx. 86.000 newcomers (2008)
from: Inland approx. 64,500
Abroad approx. 21,500 3
4. Hamburg Welcome Center
Facts and Figures
Opening: April 2007
11 employees altogether
Structure since November 2009:
Head of HWC
Housing Information Service, Public Relations
1 steady employee
Newcomers Service
Manager and 8 employees
For core target group: Sovereign service offer
For every newcomer: Information and advice about the start in Hamburg
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5. Hamburg Welcome Portal
Basics
Hamburg Welcome Portal: www.welcome.hamburg.de
Central contact point for (potential) immigrants from all over the world
TARGET GROUPS:
enterpriser, founders of new businesses
qualified employees
students
scientists
artists
TOPICS: Discover Hamburg Studying and Research
Entry and Arrival Accomodation and Living
Working and Economics Hamburg Welcome Center 5
6. Hamburg Welcome Center
Core Target Group Special Administration Service
Core Target Group: "Qualified foreign immigrants"
experts and executives
skilled specialists
managerial and executive staff
scientists
researchers
graduates
internationally-active sportsmen
and artists
highly qualified
enterpreneurs and
founders of new enterprises
students
partners and children
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7. Hamburg Welcome Center
Service Offers Special Administration Service
Special Administration Service
foreigners and registration and
immigration law income-tax law
• (unlimited) residence permits * • registration of residence
students: only first residence permit students: only first registration
• free movement certificates • issuance of income-tax cards
for EU-citizens • application for
• visa-extensions good-conduct certificate
for business travellers …
• acceptance of
formal obligations
… * visa proceeding:
German embassy / consulate and
Hamburg Ministry of the Interior
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8. Hamburg Welcome Center
Service Offer General Newcomers Service
Information for all newcomers
How to find a new home
in Hamburg?
How to open a bank-account?
Where is childcare provided?
How is schooling organised?
Where can I attend a
language course?
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9. Hamburg Welcome Center
Service Principles
• Greeting
• Advice „Newcomer Pilot"
• Placing
• face-to-face
• by telephone
• by (e-)mail
• German
• English
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10. Hamburg Welcome Center
Events
Events 2009 (selection)
Arabic-German Education Forum Berlin
Arabic-German Economy Forum Berlin
Arabic-German Health Forum Hamburg
10. Workshop für „Scientist Consultants" at the HWC
Hamburg Ambassadors at the HWC
International Tribunal for the Law of Sea
Night of Knowledge
Events 2010 (selection)
EXPO 2010 Shanghai
Exhibition "Träume leben - Migration als Chance"
Welcome Club
Be Welcome to Hamburg-Party
Open House
…
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11. Hamburg Welcome Center
Contact Data and Business Hours
Hamburg Welcome Center
Alter Wall 11
(building of the Chamber of Commerce Hamburg)
20457 Hamburg
directly to the townhall, central station and main shopping streets
E-Mail: info@welcome.hamburg.de
Phone: +49 40 428 54 5001
Fax: +49 40 428 54 5002
Business Hours (32 hours weekly):
Monday: 8 a.m. to 5 p.m.
Tuesday: 8 a.m. to 12 p.m.
Wednesday: 8 a.m. to 12 p.m.
Thursday: 8 a.m. to 6 p.m.
Friday: 7 a.m. to 12 p.m.
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