The document discusses a CAQ (Continuous Automated Quality) system, which is described as a database of measurements that enables standardization of work, quality inspection and control. However, a CAQ system is not a magic solution or means for automated continuous improvement. While it can be an enabler of quality, its value lies in its usage, not just in collecting data. Even simple Excel or Access databases can serve as effective CAQ systems if well-managed.

1. CAQ systemCAQ system
Quality enablerQuality enabler
Raghav RaghunathanRaghav Raghunathan

2. Quality PhilosophyQuality Philosophy
 A simple ideaA simple idea
Checking for conformityChecking for conformity
Ensuring consistencyEnsuring consistency
Predicting reliabilityPredicting reliability
 Several quality philosophies existSeveral quality philosophies exist
 Common ingredient in QualityCommon ingredient in Quality
Availability of valid dataAvailability of valid data
Awareness about qualityAwareness about quality
Empowered decision makingEmpowered decision making

3. CAQ system – An enablerCAQ system – An enabler
 What it is:What it is:
A database of measurementsA database of measurements
A tool for work standardizationA tool for work standardization
A tool for quality inspection and controlA tool for quality inspection and control
 What it isWhat it is NOTNOT::
A magic ingredient for quality excellenceA magic ingredient for quality excellence
Automated continuous improvementAutomated continuous improvement
Holy grailHoly grail

4. One conceptOne concept

5. Consequential benefit - MetricsConsequential benefit - Metrics

6. Key PointsKey Points
 CAQ system does not have to be anCAQ system does not have to be an
expensive integrated solutionexpensive integrated solution
 Well managed excel/Access tables wouldWell managed excel/Access tables would
work toowork too
 It is not enough to just have data in it.It is not enough to just have data in it.
 The value of the CAQ system is only in itsThe value of the CAQ system is only in its
usageusage

7. Key PointsKey Points
 CAQ system does not have to be anCAQ system does not have to be an
expensive integrated solutionexpensive integrated solution
 Well managed excel/Access tables wouldWell managed excel/Access tables would
work toowork too
 It is not enough to just have data in it.It is not enough to just have data in it.
 The value of the CAQ system is only in itsThe value of the CAQ system is only in its
usageusage