2. Well-founded standards of right and wrong
Study and development of one's ethical standards
Branch of study dealing with what is the proper course
of action for man
“What to Do?” – Right vs. Wrong; Virtue vs. Vice
More fundamentally: Indulge in our needs or sacrifice
them for others?
3. Behaviour a business adheres to in its daily dealings
Varied and Diverse
Micro and Macro – Dealings with individual customer and
the world at large
Manner of making money that brings in the factor of ethics
Every business must have good Business Ethics
Unethical by Association – when linked with another
company that does unethical business
More often, money decides business ethics and this is a bad
thing
Companies that pride themselves on their correct business
ethics are diminishing
4. Changing workplace with diverse workforce propels
ethics into the forefront
Varying career responsibilities and increasing
workload puts a lot of pressure
Workers face decisions that have implications for their
job security, their salaries, and the success of their
employing organizations
These decisions pressurize them to protect their own
interests, sometimes at the risk of losing their personal
and corporate integrity
“Do more with less and adapt quickly to change”
5. Resolving ethical issues requires interpersonal and
negotiation skills
Application of employability skills--honesty, ability to
work cooperatively, respect for others, pride in one's
work, willingness to
learn, dependability, responsibility for one's
actions, integrity, and loyalty makes one more ethical
Ethical Dilemmas are inherent in the workplace
If ignored or poorly managed they tend to negatively
affect business operations and staff productivity
6. The first ethical yardstick is utilitarianism
Decisions are made solely on the basis of their
outcomes
Objective to provide the greatest good for the greatest
number
Dominates business decision making
Consistent with goals such as efficiency, productivity
and high profits
7. Based on documents such as Bill of Rights
Respecting and protecting the basic rights of
individuals such as right to privacy, free speech and
due process
Protects the whistle-blowers when they reveal an
organization’s unethical practices to the government
agencies or the press using their right to free speech
8. Fair and Impartial Criterion
Favored by Union members
Justifies paying people the same wage for a given job
regardless of performance differences
Uses seniority as the primary determinant in layoff
decisions
9. Pros
promotes efficiency and productivity
Cons
can sideline the rights of some individuals, particularly
those with minority representation
Favored by decision makes in “for-profit” organisations
“Best interests” of the organization and its
stockholders can raise a lot of questionable actions
Many critics feel that this perspective needs to change
10. Pros
protects individuals from injury and is consistent with
freedom and privacy
Cons
creates a legalistic environment that hinders
productivity and efficiency
Individual rights and social justice suggests managers
should develop ethical standards based on non-
utilitarian criteria
Satisfying individual rights and social justice
sometimes creates more ambiguities than utilitarian
effects
11. Pros
Focus on justice protects the interest of the
underrepresented and less powerful
Cons
It can encourage a sense of entitlement that reduces risk
taking, innovation and productivity
Since laying-off is based purely on
seniority, sometimes deserving people get laid off
This too can create more ambiguity than utilitarian
effects
12. You have been promoted to the post
of a manager and now your best
friend works under you. Even after
repeated reminders he has been
consistently underperforming.
Would you fire him?
Analysis
58 out of 102 respondents have said yes
Most of the respondents have given more importance
to utilitarianism
But, there is a significant number of people who will
not fire their best friend
13. You have to take the interview
for a position in your company.
You have a choice between a
deserving candidate and a
relative who desperately needs
a job. Whom would you
choose?
Analysis
A clear majority say that they would choose the
deserving candidate
The interviewer should not allow his personal life
to influence his professional decisions
14. A teacher has to decide whether to
honour a union strike and stop
teaching or fulfil her obligation
towards the students. If she does
not teach, the students would not
graduate on time. What should she
do?
Analysis
The respondents were mostly millennials and
they put their own needs before of others
To teach is the ethically correct decision because
the problem is not due to the students and hence
the students should not suffer
15. Your junior has not been
performing well for a while due to
family problems and has become a
liability, but he is the sole earner for
his family. Would you remove him
from the job?
Analysis
Most of our respondents are of the belief that
removing the junior employee is not the right option
He should be warned and reprimanded, but not fired
He should be given some incentives so that he can be
motivated to perform better
16. You are in need of money and a
person offers you a bribe for
some confidential information
about your company. Will you
accept the bribe?
Analysis
We did not expect more than 10 respondents to
say that they would accept the bribe
However in a practical scenario, there might be a
higher number of people who would accept the
bribe
17. A student has to work to pay
his college fee. But, his student
life interferes with his job and
several deadlines have not been
met. As his manager, what
would you do?
Analysis
57 of 102 respondents have said that the he should
continue working and this shows that they would
follow the principles of utilitarianism
They seem to understand that the college going
employees have academic workload and some leeway
can be given to them
18. A person is working on a major
contract. He breaks a few office
rules according to which he
should be fired, but it would
mean losing the contract. What
would you do as the manager?
Analysis
Depending on the seriousness of the rules broken, we
would have to make a decision as to whether we should
fire the employee or not
This ambiguity has led to the respondents not giving a
clear majority to any of the two options
19. Your company has to release a
new medicine which can
generate huge revenues.
But, due to severe
competition, it hasn’t been
tested properly. As the
product manager what would
your decision be?
Analysis
The pharmaceutical industry is a zero-risk industry
and the company should not play with the lives of
people
A certain number of people would resign to avoid
facing such a tough dilemma
20. Is Ethics good for business?
Ethics is a diverse and complex field based on a lot of
factors like Geography, Demography, Psychography,
Behaviour, and Perception etc
We have tried to analyze ethical behaviour of people in
various fields through the means of a small survey
In our survey 86 of 102 people think that ethics is good for
business