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Qualität ist kein Zufall*
*Qualidade não vem por acaso
Alain Fagot Béarez
A new industry
• The software business is still so new that it has 
not yet come to maturity as an industry.
• Other industries mastered the production 
process creating higher quality products.
• Where is the production line when you 
produce one thing only one time?
• How do you ensure quality when one 
product is as different from the next as a 
television is different from a refrigerator?
Software production line
• The software production line exists in the 
transition of raw ideas into software products.
• Producing software does not require a 
traditional rigid production line but a 
sophisticated and flexible framework.
Software development processes
• The problems with various software 
development processes and with certain 
quality control methods are threefold:
– they are costly to implement,
– they create vast amounts of documentation 
to simply certify that a company follows a 
written procedure for writing software,
– they require enormous amounts of human 
labour to maintain and verify.
Quality control certification
• The processes do not guarantee that the end 
product is error free.
• Only that the human elements involved in the 
process are regulated in the hopes of 
reducing inefficiency.
The ultimate generic goal
• In CMMI for Development, the ultimate 
generic goal is the “optimizing process”.
– “Process improvements that address common 
causes of process variation, root causes of 
defects, and other problems; and those that 
would measurably improve the organization's 
processes are identified, evaluated, and 
deployed as appropriate.”
Methodology for Error Prevention
• Automated Defect 
Prevention: Best 
Practices in Software 
Management
• Dorota Huizinga, 
Adam Kolawa 
• ISBN: 978­0­470­04212­0
• September 2007, Wiley­
IEEE Computer Society 
Press
Elements of Error Prevention
• Coding Style
– Coding Standards
– Design by Contract
– Defensive 
Programming
– Code Reviews
• Test Infection
– Unit Testing
– Regression Testing
– Load Testing
• Infrastructure Systems
– Source Control 
Systems
– Automated Nightly 
Builds
– Bug Tracking 
Systems
– Monitoring
Automation of Error Prevention
• Manually implementing these software 
development techniques does little to ensure 
their effectiveness.
• The automation of error prevention can solve 
the problem of quality in the software 
industry.
• Automatic error prevention tools in the 
software industry must be more sophisticated 
than their traditional production line 
counterparts.
Effectiveness of Error Prevention
• Effective automatic error prevention tools 
must adapt to any number of test subjects, 
and they must do so without human 
intervention.
• The difficulty in building automatic error 
prevention tools may explain why quality has 
historically been absent from the software 
creation process.
Culture for Error Prevention
• Code is the group’s greatest asset because it 
is the main thing that they have to show for 
all of their work. It also serves as means of 
communication: developers exchange the 
majority of their ideas by reading and writing 
code.
• Build a culture where the developers' attitude 
towards the code reflects the code's 
importance. This prevents group members 
from doing anything that harms code quality.
Group Culture for Quality
• Where group members feel a strong 
investment in code quality, any developer 
who does not care about the code will 
alienate himself from the group.
• The point of egoless programming is that the 
group owns the code, and each developer 
takes responsibility for the code, but each 
developer should not take criticism of the 
code he wrote as a personal attack.
Automated Error Prevention in
one picture
Automated Error Prevention
• Source Control 
System
• Bug Tracking System
• Web Application 
Staging Area
• Connectivity 
Verification
• Monitoring
• Data Pollution 
Identification
• Automated Builds
• Software Coding 
Standards
• Accessibility Testing
• Performance and 
Stress Testing
• Unit Testing
• Regression Testing
• Coverage Analysis
• Confidence Factors
Automated Builds
• Build an application 
every night through.
• Run all available test 
cases and report any 
failures that occur.
• Ensure that the 
application 
continues to run as 
expected.
http://www-128.ibm.com/developerworks/java/
library/j-ap09056/index.html
• Ant
• Maven
• Continuum
• CruiseControl
• LuntBuild
• Hudson
Software Coding Standards
• Reduce the 
probability of 
introducing errors 
into your 
applications.
• Ensure uniform 
coding practices, 
reducing oversight 
errors and the time 
spent in code 
reviews.
• CheckStyle
• FindBugs
• PMD
• Hammurapi
• Enerjy
Accessibility Testing
• Ensure that a Web 
application is 
accessible to people 
with disabilities.
• Access your 
application with 
screen readers, 
refreshable Braille 
displays, and 
alternative input 
devices.
• NSGMLS
• http://validator.w3.
org/check/referer
• http://jigsaw.w3.org/
css-validator/check/
referer
• http://www.w3.org/WAI
/WCAG1AA-Conformance
Performance and Stress Testing
• Determine what 
problems, in addition 
to slow load times 
and rates, might 
occur in different 
situations.
• Perform stress testing 
from different 
locations inside and 
outside the network.
• JUnitPerf
• JMeter 
• Eclipse TPTP
• NetBeans Profiler
• The Grinder
• JCrawler
Unit Testing
• Isolate and test the 
structure and 
function of individual 
units to resolve and 
prevent errors.
• Test not only the 
functionality, but also 
to ensure that the 
code is structurally 
sound and robust.
• JUnit 
• DBUnit
• Cactus
• TestNG
• EasyMock
Regression Testing
• Run all existing test 
cases and verify that 
all test cases pass.
• Ensure that 
modifications did not 
introduce new errors 
into code.
• Check whether 
modifications  
eliminated existing 
errors.
• JUnit 
• JMeter
• Jameleon
• Sahi
Coverage Analysis
• Coverage is typically 
measured either as 
– line coverage, 
– branch coverage, 
– or path coverage.
• Can be used
– to monitor current 
coverage,
– to increase 
coverage.
• Cobertura
• EMMA
• CodeCover
Confidence Factors
• Determine how successful your tests have 
been in analysing a project.
• Understand what types of tests may still need 
to be conducted.
• See an increase in all statistics of the 
confidence factors as the project matures.
Tooling for Automated
Error Prevention
CheckStyle
FindBugs
PMD
Hammurapi
NSGMLS
W3C online checkers
JUnit
JMeter
Jameleon
Selenium
Sahi
Cobertura
EMMA
Code Cover
Ant
Maven
Continuum
CruiseControl
LuntBuild
Hudson
JUnit
DBUnit
Cactus
TestNG
EasyMock
jMock
JUnitPerf
JMeter
Eclipse TPTP
NetBeans Profiler
The Grinder
JCrawler
Una experiencia española
• Source Control 
System
– CVS
– SVN
• Bug Tracking System
– none
• Web Application 
Staging Area
– private
– shared
• Connectivity 
Verification
– none
• Monitoring
– none
• Data Pollution 
Identification
– none
Una experiencia española
• Automated Builds
– Ant
• Software Coding 
Standards
– CheckStyle
– Hammurapi
• Accessibility Testing
– none
• Performance and 
Stress Testing
– JMeter
• Unit Testing
– JUnit
– DBUnit
• Coverage Analysis
– none
CheckStyle
FindBugs
PMD
Hammurapi
NSGMLS
W3C online checkers
JUnit
JMeter
Jameleon
Selenium
Sahi
Cobertura
EMMA
Code Cover
Ant
Maven
Continuum
CruiseControl
LuntBuild
Hudson
JUnit
DBUnit
Cactus
TestNG
EasyMock
jMock
JUnitPerf
JMeter
Eclipse TPTP
NetBeans Profiler
The Grinder
JCrawler
Meu próximo ambiente?
Perguntas?
Questions?
Vragen?
Fragen? Demandoj?
¿Preguntas?
Preguntes?
Obrigado!
Merci!
Thank you! Bedankt!
Danke schön!
Dankon!
¡Gracias!

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