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JIT and Lean Operations
When you complete this chapter you should be able to:



    1. Define just-in-time, TPS, and lean
       operations
    2. Define the seven wastes and the
       5 Ss
    3. Explain JIT partnerships
    4. Determine optimal setup time

                                                        16 - 1
Learning Objectives
When you complete this chapter you should be able to:




  1. Define kanban
  2. Compute the required number of
     kanbans
  3. Explain the principles of the Toyota
     Production System


                                                        16 - 2
JIT/Lean Operations
 Good production systems require that managers
   address three issues that are pervasive and
fundamental to operations management: eliminate
waste, remove variability, and improve throughput




                                                    16 - 3
Just-In-Time, TPS, and
     Lean Operations
 JIT is a philosophy of continuous and
  forced problem solving via a focus on
  throughput and reduced inventory
 TPS emphasizes continuous
  improvement, respect for people, and
  standard work practices
 Lean production supplies the
  customer with their exact wants when
  the customer wants it without waste

                                          16 - 4
Just-In-Time, TPS, and
     Lean Operations
 JIT emphasizes forced problem
  solving
 TPS emphasizes employee
  learning and empowerment in an
  assembly-line environment
 Lean operations emphasize
  understanding the customer

                                   16 - 5
Eliminate Waste
 Waste is anything that does not
  add value from the customer point
  of view
 Storage, inspection, delay, waiting
  in queues, and defective products
  do not add value and are 100%
  waste


                                        16 - 6
Ohno’s Seven Wastes
  Overproduction
  Queues
  Transportation
  Inventory
  Motion
  Overprocessing
  Defective products
                        16 - 7
The 5 Ss
 Sort/segregate – when in doubt, throw it out
 Simplify/straighten – methods analysis tools
 Shine/sweep – clean daily
 Standardize – remove variations from processes
 Sustain/self-discipline – review work and recognize
  progress




                                                        16 - 8
The 5 Ss
 Sort/segregate – when in doubt, throw it out
 Simplify/straighten – methods analysis tools
 Shine/sweep – clean daily
      Two remove variations
 Standardize –additional Ss from processes
     Safety – build in work and recognize
 Sustain/self-discipline – review good practices
  progress
      Support/maintenance – reduce
       variability and unplanned
       downtime

                                                    16 - 9
Remove Variability
 JIT systems require managers to
  reduce variability caused by both
  internal and external factors
 Variability is any deviation from
  the optimum process
 Inventory hides variability
 Less variability results in less
  waste
                                      16 - 10
Sources of Variability
1. Incomplete or inaccurate drawings
   or specifications
2. Poor production processes
   resulting in incorrect quantities,
   late, or non-conforming units
3. Unknown customer demands



                                        16 - 11
Improve Throughput
 By pulling material in small lots,
  inventory cushions are removed,
  exposing problems and
  emphasizing continual improvement
 Manufacturing cycle time is reduced
 Push systems dump orders on the
  downstream stations regardless of
  the need

                                      16 - 12
Just-In-Time (JIT)
 Powerful strategy for improving operations
 Materials arrive where they
  are needed when they are
  needed
 Identifying problems and
  driving out waste reduces
  costs and variability and
  improves throughput
 Requires a meaningful
  buyer-supplier relationship
                                               16 - 13
JIT and Competitive
     Advantage




                      16 - 14
JIT Partnerships
 JIT partnerships exist when a
  supplier and purchaser work
  together to remove waste and drive
  down costs
 Four goals of JIT partnerships are:
    Removal of unnecessary activities
    Removal of in-plant inventory
    Removal of in-transit inventory
    Improved quality and reliability
                                         16 - 15
JIT Partnerships




                   16 - 16
JIT Layout
Reduce waste due to movement
JIT Layout Tactics
Build work cells for families of products
Include a large number operations in a small area
Minimize distance
Design little space for inventory
Improve employee communication
Use poka-yoke devices
Build flexible or movable equipment
Cross-train workers to add flexibility

                                                    16 - 17
Distance Reduction
 Large lots and long production
  lines with single-purpose
  machinery are being replaced by
  smaller flexible cells
 Often U-shaped for shorter paths
  and improved communication
 Often using group technology
  concepts

                                     16 - 18
Impact on Employees
 Employees may be cross trained
  for flexibility and efficiency
 Improved communications
  facilitate the passing on of
  important information about the
  process
 With little or no inventory buffer,
  getting it right the first time is
  critical
                                        16 - 19
JIT Inventory
Inventory is at the minimum level
necessary to keep operations running
JIT Inventory Tactics
Use a pull system to move inventory
Reduce lot sizes
Develop just-in-time delivery systems with suppliers
Deliver directly to point of use
Perform to schedule
Reduce setup time
Use group technology

                                                   16 - 20
Reduce Variability

             Inventory level




                          Process
    Scrap                downtime

       Setup        Quality
        time       problems

            Late deliveries

                                    16 - 21
Reduce Inventory
 Reducing inventory uncovers the “rocks”
 Problems are exposed
 Ultimately there will
  be virtually no
  inventory and no
  problems
 Shingo says “Inventory is evil”




                                            16 - 22
Reduce Lot Sizes
                            Q1 When average order size = 200
                               average inventory is 100
            200 –
Inventory




                                  Q2 When average order size = 100
            100 –
                                     average inventory is 50




                           Time




                                                             16 - 23
Reduce Lot Sizes
 Ideal situation is to have lot sizes
  of one pulled from one process to
  the next
 Often not feasible
 Can use EOQ analysis to calculate
  desired setup time
 Two key changes necessary
    Improve material handling
    Reduce setup time
                                         16 - 24
Lot Size Example
D=   Annual demand = 400,000 units
d=   Daily demand = 400,000/250 = 1,600 per day
p=   Daily production rate = 4,000 units
Q=   EOQ desired = 400
H=   Holding cost = $20 per unit
S=   Setup cost (to be determined)

             2DS                   2DS
     Q=                      Q =
                              2
           H(1 - d/p)            H(1 - d/p)

      (Q2)(H)(1 - d/p)   (3,200,000)(0.6)
   S=       2D         =     800,000      = $2.40

Setup time = $2.40/($30/hour) = 0.08 hr = 4.8 minutes
                                                    16 - 25
Reduce Setup Costs
 High setup costs encourage large
  lot sizes
 Reducing setup costs reduces lot
  size and reduces average
  inventory
 Setup time can be reduced
  through preparation prior to
  shutdown and changeover

                                     16 - 26
Reduce Setup Times
                            Initial Setup Time                                    90 min —

             Separate setup into preparation and actual
             setup, doing as much as possible while the
Step 1             machine/process is operating
                          (save 30 minutes)

                                                                                  60 min —
                        Move material closer and
         Step 2        improve material handling
                           (save 20 minutes)
                                                                                  45 min —
                             Standardize and
              Step 3         improve tooling
                            (save 15 minutes)
                                                                                  25 min —
                                              Use one-touch system to eliminate
                   Step 4
                                              adjustments (save 10 minutes)
                                                                                  15 min —
                                          Training operators and standardizing    13 min —
                        Step 5            work procedures (save 2 minutes)
                            Step 6     Repeat cycle until subminute                          —
                                       setup is achieved
                                                                                   16 - 27
JIT Scheduling
Better scheduling improves performance
 JIT Scheduling Tactics
 Communicate schedules to suppliers
 Make level schedules
 Freeze part of the schedule
 Perform to schedule
 Seek one-piece-make and one-piece move
 Eliminate waste
 Produce in small lots
 Use kanbans
 Make each operation produce a perfect part
                                              16 - 28
Scheduling Small Lots
 JIT Level Material-Use Approach
    A A   B   B   B   C        A A       B       B   B   C



Large-Lot Approach
A A A A A A B     B   B    B     B   B       B   B   B   C C C



                          Time
                                                             16 - 29
Kanban
 Kanban is the Japanese word for card
 The card is an authorization for the next
  container of material to be produced
 A sequence of kanbans
  pulls material through
  the process
 Many different sorts of
  signals are used, but
  the system is still called
  a kanban

                                              16 - 30
Kanban

Material/Parts                           Final      Finished   Customer
  Supplier                             assembly      goods       order

                      Work
                      cell



                                                  Kanban
             Kanban           Kanban




                                                                     16 - 31
More Kanban
 When the producer and user are not in
  visual contact, a card can be used
 When the producer and user are in
  visual contact, a light or flag or empty
  spot on the floor may be adequate
 Since several components may
  be required, several different
  kanban techniques may be employed


                                             16 - 32
The Number of Kanban Cards
      or Containers
 Need to know the lead time needed to
  produce a container of parts
 Need to know the amount of safety
  stock needed

                    Demand during     Safety
Number of kanbans      lead time   + stock
   (containers)   =
                       Size of container



                                               16 - 33
Number of Kanbans Example
      Daily demand               = 500 cakes
      Production lead time       = 2 days
      (Wait time +
      Material handling time +
      Processing time)
      Safety stock               = 1/2 day
      Container size             = 250 cakes

Demand during lead time = 2 days x 500 cakes = 1,000

                           1,000 + 250
       Number of kanbans =     250     =5

                                                  16 - 34
Advantages of Kanban
 Allow only limited amount of faulty or
  delayed material
 Problems are immediately evident
 Puts downward pressure on bad
  aspects of inventory
 Standardized containers reduce
  weight, disposal costs, wasted space,
  and labor


                                           16 - 35
JIT Quality
 Strong relationship
    JIT cuts the cost of obtaining good
     quality because JIT exposes poor
     quality
    Because lead times are shorter,
     quality problems are exposed sooner
    Better quality means fewer buffers
     and allows simpler JIT systems to be
     used

                                            16 - 36
Toyota Production System
 Continuous improvement
    Build an organizational culture and value
     system that stresses improvement of all
     processes, kaizen
    Part of everyone’s job
 Respect for people
    People are treated as
     knowledge workers
    Engage mental and
     physical capabilities
    Empower employees
                                                 16 - 37
Toyota Production System
 Standard work practice
    Work shall be completely specified as to
     content, sequence, timing, and outcome
    Internal and external customer-supplier
     connection are direct
    Product and service flows must be simple
     and direct
    Any improvement must be made in
     accordance with the scientific method at the
     lowest possible level of the organization


                                                16 - 38
Building a Lean Organization
 Transitioning to a lean system can
  be difficult
 Lean systems tend to have the
  following attributes
    Use JIT techniques
    Build systems that help employees
     produce perfect parts
    Reduce space requirements

                                         16 - 39
Building a Lean Organization
 Develop partnerships with suppliers
 Educate suppliers
 Eliminate all but value-added
  activities
 Develop employees
 Make jobs challenging
 Build worker flexibility


                                        16 - 40

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Jit & Lean Operations

  • 1. JIT and Lean Operations When you complete this chapter you should be able to: 1. Define just-in-time, TPS, and lean operations 2. Define the seven wastes and the 5 Ss 3. Explain JIT partnerships 4. Determine optimal setup time 16 - 1
  • 2. Learning Objectives When you complete this chapter you should be able to: 1. Define kanban 2. Compute the required number of kanbans 3. Explain the principles of the Toyota Production System 16 - 2
  • 3. JIT/Lean Operations Good production systems require that managers address three issues that are pervasive and fundamental to operations management: eliminate waste, remove variability, and improve throughput 16 - 3
  • 4. Just-In-Time, TPS, and Lean Operations  JIT is a philosophy of continuous and forced problem solving via a focus on throughput and reduced inventory  TPS emphasizes continuous improvement, respect for people, and standard work practices  Lean production supplies the customer with their exact wants when the customer wants it without waste 16 - 4
  • 5. Just-In-Time, TPS, and Lean Operations  JIT emphasizes forced problem solving  TPS emphasizes employee learning and empowerment in an assembly-line environment  Lean operations emphasize understanding the customer 16 - 5
  • 6. Eliminate Waste  Waste is anything that does not add value from the customer point of view  Storage, inspection, delay, waiting in queues, and defective products do not add value and are 100% waste 16 - 6
  • 7. Ohno’s Seven Wastes  Overproduction  Queues  Transportation  Inventory  Motion  Overprocessing  Defective products 16 - 7
  • 8. The 5 Ss  Sort/segregate – when in doubt, throw it out  Simplify/straighten – methods analysis tools  Shine/sweep – clean daily  Standardize – remove variations from processes  Sustain/self-discipline – review work and recognize progress 16 - 8
  • 9. The 5 Ss  Sort/segregate – when in doubt, throw it out  Simplify/straighten – methods analysis tools  Shine/sweep – clean daily  Two remove variations  Standardize –additional Ss from processes  Safety – build in work and recognize  Sustain/self-discipline – review good practices progress  Support/maintenance – reduce variability and unplanned downtime 16 - 9
  • 10. Remove Variability  JIT systems require managers to reduce variability caused by both internal and external factors  Variability is any deviation from the optimum process  Inventory hides variability  Less variability results in less waste 16 - 10
  • 11. Sources of Variability 1. Incomplete or inaccurate drawings or specifications 2. Poor production processes resulting in incorrect quantities, late, or non-conforming units 3. Unknown customer demands 16 - 11
  • 12. Improve Throughput  By pulling material in small lots, inventory cushions are removed, exposing problems and emphasizing continual improvement  Manufacturing cycle time is reduced  Push systems dump orders on the downstream stations regardless of the need 16 - 12
  • 13. Just-In-Time (JIT)  Powerful strategy for improving operations  Materials arrive where they are needed when they are needed  Identifying problems and driving out waste reduces costs and variability and improves throughput  Requires a meaningful buyer-supplier relationship 16 - 13
  • 14. JIT and Competitive Advantage 16 - 14
  • 15. JIT Partnerships  JIT partnerships exist when a supplier and purchaser work together to remove waste and drive down costs  Four goals of JIT partnerships are:  Removal of unnecessary activities  Removal of in-plant inventory  Removal of in-transit inventory  Improved quality and reliability 16 - 15
  • 16. JIT Partnerships 16 - 16
  • 17. JIT Layout Reduce waste due to movement JIT Layout Tactics Build work cells for families of products Include a large number operations in a small area Minimize distance Design little space for inventory Improve employee communication Use poka-yoke devices Build flexible or movable equipment Cross-train workers to add flexibility 16 - 17
  • 18. Distance Reduction  Large lots and long production lines with single-purpose machinery are being replaced by smaller flexible cells  Often U-shaped for shorter paths and improved communication  Often using group technology concepts 16 - 18
  • 19. Impact on Employees  Employees may be cross trained for flexibility and efficiency  Improved communications facilitate the passing on of important information about the process  With little or no inventory buffer, getting it right the first time is critical 16 - 19
  • 20. JIT Inventory Inventory is at the minimum level necessary to keep operations running JIT Inventory Tactics Use a pull system to move inventory Reduce lot sizes Develop just-in-time delivery systems with suppliers Deliver directly to point of use Perform to schedule Reduce setup time Use group technology 16 - 20
  • 21. Reduce Variability Inventory level Process Scrap downtime Setup Quality time problems Late deliveries 16 - 21
  • 22. Reduce Inventory  Reducing inventory uncovers the “rocks”  Problems are exposed  Ultimately there will be virtually no inventory and no problems  Shingo says “Inventory is evil” 16 - 22
  • 23. Reduce Lot Sizes Q1 When average order size = 200 average inventory is 100 200 – Inventory Q2 When average order size = 100 100 – average inventory is 50 Time 16 - 23
  • 24. Reduce Lot Sizes  Ideal situation is to have lot sizes of one pulled from one process to the next  Often not feasible  Can use EOQ analysis to calculate desired setup time  Two key changes necessary  Improve material handling  Reduce setup time 16 - 24
  • 25. Lot Size Example D= Annual demand = 400,000 units d= Daily demand = 400,000/250 = 1,600 per day p= Daily production rate = 4,000 units Q= EOQ desired = 400 H= Holding cost = $20 per unit S= Setup cost (to be determined) 2DS 2DS Q= Q = 2 H(1 - d/p) H(1 - d/p) (Q2)(H)(1 - d/p) (3,200,000)(0.6) S= 2D = 800,000 = $2.40 Setup time = $2.40/($30/hour) = 0.08 hr = 4.8 minutes 16 - 25
  • 26. Reduce Setup Costs  High setup costs encourage large lot sizes  Reducing setup costs reduces lot size and reduces average inventory  Setup time can be reduced through preparation prior to shutdown and changeover 16 - 26
  • 27. Reduce Setup Times Initial Setup Time 90 min — Separate setup into preparation and actual setup, doing as much as possible while the Step 1 machine/process is operating (save 30 minutes) 60 min — Move material closer and Step 2 improve material handling (save 20 minutes) 45 min — Standardize and Step 3 improve tooling (save 15 minutes) 25 min — Use one-touch system to eliminate Step 4 adjustments (save 10 minutes) 15 min — Training operators and standardizing 13 min — Step 5 work procedures (save 2 minutes) Step 6 Repeat cycle until subminute — setup is achieved 16 - 27
  • 28. JIT Scheduling Better scheduling improves performance JIT Scheduling Tactics Communicate schedules to suppliers Make level schedules Freeze part of the schedule Perform to schedule Seek one-piece-make and one-piece move Eliminate waste Produce in small lots Use kanbans Make each operation produce a perfect part 16 - 28
  • 29. Scheduling Small Lots JIT Level Material-Use Approach A A B B B C A A B B B C Large-Lot Approach A A A A A A B B B B B B B B B C C C Time 16 - 29
  • 30. Kanban  Kanban is the Japanese word for card  The card is an authorization for the next container of material to be produced  A sequence of kanbans pulls material through the process  Many different sorts of signals are used, but the system is still called a kanban 16 - 30
  • 31. Kanban Material/Parts Final Finished Customer Supplier assembly goods order Work cell Kanban Kanban Kanban 16 - 31
  • 32. More Kanban  When the producer and user are not in visual contact, a card can be used  When the producer and user are in visual contact, a light or flag or empty spot on the floor may be adequate  Since several components may be required, several different kanban techniques may be employed 16 - 32
  • 33. The Number of Kanban Cards or Containers  Need to know the lead time needed to produce a container of parts  Need to know the amount of safety stock needed Demand during Safety Number of kanbans lead time + stock (containers) = Size of container 16 - 33
  • 34. Number of Kanbans Example Daily demand = 500 cakes Production lead time = 2 days (Wait time + Material handling time + Processing time) Safety stock = 1/2 day Container size = 250 cakes Demand during lead time = 2 days x 500 cakes = 1,000 1,000 + 250 Number of kanbans = 250 =5 16 - 34
  • 35. Advantages of Kanban  Allow only limited amount of faulty or delayed material  Problems are immediately evident  Puts downward pressure on bad aspects of inventory  Standardized containers reduce weight, disposal costs, wasted space, and labor 16 - 35
  • 36. JIT Quality  Strong relationship  JIT cuts the cost of obtaining good quality because JIT exposes poor quality  Because lead times are shorter, quality problems are exposed sooner  Better quality means fewer buffers and allows simpler JIT systems to be used 16 - 36
  • 37. Toyota Production System  Continuous improvement  Build an organizational culture and value system that stresses improvement of all processes, kaizen  Part of everyone’s job  Respect for people  People are treated as knowledge workers  Engage mental and physical capabilities  Empower employees 16 - 37
  • 38. Toyota Production System  Standard work practice  Work shall be completely specified as to content, sequence, timing, and outcome  Internal and external customer-supplier connection are direct  Product and service flows must be simple and direct  Any improvement must be made in accordance with the scientific method at the lowest possible level of the organization 16 - 38
  • 39. Building a Lean Organization  Transitioning to a lean system can be difficult  Lean systems tend to have the following attributes  Use JIT techniques  Build systems that help employees produce perfect parts  Reduce space requirements 16 - 39
  • 40. Building a Lean Organization  Develop partnerships with suppliers  Educate suppliers  Eliminate all but value-added activities  Develop employees  Make jobs challenging  Build worker flexibility 16 - 40