Jaspar Roos from ABN Dialogues House presented at the Management of services innovation session at the Service Innovation Congres 2010 (DC10) in Almere, the Netherlands.

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7. Creating value through dialogues Corporate venturing Of ABN AMRO

8. 8 Dialogues is a subsidiary of ABN AMRO 185 year history ofknowledge and experience in financial services Notorious takeover by RBS, Banco de Santander and Fortis Nowadays state owned

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13. Creating value through dialogues Corporate venturing Of ABN AMRO

14. To know us better: Jaspar Roos Chief inspiration officerABN AMRO Dialogues Incubator Jaspar.roos@nl.abnamro.com

17. Philosophy The Pancake movement is about transition The expiration date of our current economic system is approaching; the 19th and 20th ct era of elitism, top-down management and deterministic ideals will no longer do. Shifts can already be seen towards an age of social innovation and sustainability that opens up the future to the many, not just the few. Mass consumerism gives way to mass creativity, which transforms how we think about and how we engage with the world around us. -Josephine Green

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21. 21 Next generation bank

22. Our goals: new markets new profits new roles in society new means of working Defining the new strategy in an emergent way 22

23. 23 CorporateVenturing entrepreneurshipwithinlargecompanies strategic and financial goals fosteringinnovativemindsetamongcolleagues reducingfearof failure and change adapting to open innovationstandards

25. 25 Our main focus area Next generation bank

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36. www.mirrorofemotions.com

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38. www.mirrorofemotions.com

39. Return on investment and involvement Seeds offers investors Online investment opportunities in multiple business fields Transparancy: business plan, film pitch, CV, offline meetings, blog updates Standardized financial and legal services Online network community of investors Seeds An online platform that matches communities of smallinvestorswithcapital-seekingstartups. Seeds offers entrepreneurs Capital Network of ambassadors and co-creators Marketing tool Standardized financial and legal services

40. http://www.flickr.com/photos/strangered/

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49. 49 Why innovate? Changing roles, clients, relations Blurred cross-industry boundaries Increasing competition and deregulation Impact of new technologies Shrinking margins

50. 50 87% of CEOS rankinnovation as one of their top 5 priorities

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53. Achieving our goals.. newmarkets newprofits newroles in society newmeans of working ..byleveraging the intellectualcapitalof ABN AMRO 53

54. Intellectual Capital is..

55. 55 CorporateVenturing entrepreneurshipwithinlargecompanies strategic and financial goals fosteringinnovativemindsetamongcolleagues reducingfearof failure and change adapting to open innovationstandards

56. 56 Innovating how? Outside - in Creative Entrepreneurial Partnering 4. Business as unusual Radical 3. Re-inventing our business 2. Making new andbetter things Incremental 1. Makingthings better Existing business New business

57. 57 Our StageGate funnel Concept Quick Scan Business Case Pre-launch Launch Create Operationalise

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67. And what does this all mean for you?

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70. http://www.flickr.com/photos/annabelb/

71. http://www.flickr.com/photos/netsrot/

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79. http://slimgoodies.tumblr.com/

80. Source: Harris Interactive / Tealeaf: The Tealeaf 2008 Online Transactions Survey… http://www.tealeaf.com/resources/Harris_2008.asp http://www.flickr.com/photos/thomashawk/

81. The most successful people are those who are good at Plan B. —James Yorke

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85. http://www.flickr.com/photos/netsrot/

86. tips

87. What went wrong in ourfirstyears

88. Toomuch focus onfinancialresults

89. Dream big, do not start big!

90. Right peoplefor the right task

91. Learning from our mistakes TOGETHER

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98. Thank you! To know us better: Dimitris Kritsilis Creative DevelopmentABN AMRO Dialogues Incubator Dimitris.krits@gmail.com Jaspar Roos Chief inspiration officerABN AMRO Dialogues Incubator Jaspar.roos@nl.abnamro.com General info www.dialoguesincubator.nl Ideas and partnering jaspar.roos@nl.abnamro.com Info dialogues house www.dialogueshouse.nl Rentals and reservations info@dialogueshouse.eu You have a good idea and theenthusiasm to realize it? Contact the Incubator!