Did You Know: 85% of Business Communicators say E-mail overload is having a negative impact on their productivity*? Does your organization need to cut down on unproductive time spent managing e-mail, but no one knows where to start? This is an excerpt from a 3-hour interactive session where participants will gain a renewed sense of clarity, calm and control and will become more efficient, effective and productive in managing e-mail communication. *According to a survey conducted by the International Association of Business Communicators