Customerservice

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Laura Dowler

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DOANE LIBRARY STUDENT WORKER ORIENTATION Fall 2009

Be Visible at all times. ,[object Object],[object Object]

Always acknowledge a customer ,[object Object],[object Object],[object Object]

Make customer center of attention ,[object Object],[object Object]

Use good listening skills ,[object Object],[object Object]

Communicate in a positive, friendly and courteous manner. ,[object Object],[object Object],[object Object],[object Object]

Make accurate referrals ,[object Object],[object Object],[object Object]

Use your best judgment and be flexible ,[object Object],[object Object]

Credits ,[object Object],[object Object]

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