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Connecting Businesses
        }          With talent                               {




SINGAPORE • MALAYSIA • PHILIPPINES • INDONESIA • INDIA • JAPAN • THAILAND
Copyright © by JobStreet.com




                                  Types of Training

                               Induction   On the     Skill
                               Training    Job        Training
                                           Training




                                                                 2
Copyright © by JobStreet.com




      Types of Training
      • Induction Training - Orientation Program
      1.To send out right info about the company
        policies & culture
      2.To introduce sales department as a whole.
      3.To build business relation with new hire
      4.To seek feedback for improvement
Copyright © by JobStreet.com




      Types of Training
      • On the Job Training
      1.Products & services offered.
      2.Spiels, brochures, market segments.
      3.System available (if any).
      4.Reports and reporting to management.
Copyright © by JobStreet.com




      Types of Training
      • Skill Training – is to provide continuous
        improvement along the way

      --> External or internal programs deemed
      necessary e.g. leadership training, sales
      training, communication course etc.
Copyright © by JobStreet.com




               Supervise
                                            Educate


                               Sponsor                 Coach




                                   Consel         Director



                                                               6
Copyright © by JobStreet.com




             Supervise
      • In- charge with managing salesperson’s performance,
      including conducting performance evaluations

      1. Educator – educating team members on processes,
         changes or performance expectation.

      2. Sponsor – provide opportunity for team members to
         show their talents, support their career development
Copyright © by JobStreet.com




        Supervise
      3. Coach – coaching & mentoring team members by
      explaining, encouraging, planning and advising.

      4. Counsel – used when the problem impacts performance
      and is intended to mitigate any further action.

      5. Drector - used when performance problems continue
      and assumes you have educated, coached, and counseled,
      should make recommended alternatives and
      consequences clear.
Copyright © by JobStreet.com




      Assessment
                      Performance Standard                             Performance Management
       identify relevant standard
                                                            Refine indicators & define measure
       Select Indicators
                                                            Develop data systems
       Set goals & targets
                                                            Collect data.
       Communicate expectation




                                                      Performance
                                                      Assessment

                           Reporting Progress                               Improvement Process
                                                            Use data for decision to improve policies, programs & outcome
       Analyze data
                                                            Manage change
       Feed data to managers, staffs, policy makers
                                                            Create a learning organisation
       Develop regular reporting cycle.

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Sldp presentation su ching

  • 1. Connecting Businesses } With talent { SINGAPORE • MALAYSIA • PHILIPPINES • INDONESIA • INDIA • JAPAN • THAILAND
  • 2. Copyright © by JobStreet.com Types of Training Induction On the Skill Training Job Training Training 2
  • 3. Copyright © by JobStreet.com Types of Training • Induction Training - Orientation Program 1.To send out right info about the company policies & culture 2.To introduce sales department as a whole. 3.To build business relation with new hire 4.To seek feedback for improvement
  • 4. Copyright © by JobStreet.com Types of Training • On the Job Training 1.Products & services offered. 2.Spiels, brochures, market segments. 3.System available (if any). 4.Reports and reporting to management.
  • 5. Copyright © by JobStreet.com Types of Training • Skill Training – is to provide continuous improvement along the way --> External or internal programs deemed necessary e.g. leadership training, sales training, communication course etc.
  • 6. Copyright © by JobStreet.com Supervise Educate Sponsor Coach Consel Director 6
  • 7. Copyright © by JobStreet.com Supervise • In- charge with managing salesperson’s performance, including conducting performance evaluations 1. Educator – educating team members on processes, changes or performance expectation. 2. Sponsor – provide opportunity for team members to show their talents, support their career development
  • 8. Copyright © by JobStreet.com Supervise 3. Coach – coaching & mentoring team members by explaining, encouraging, planning and advising. 4. Counsel – used when the problem impacts performance and is intended to mitigate any further action. 5. Drector - used when performance problems continue and assumes you have educated, coached, and counseled, should make recommended alternatives and consequences clear.
  • 9. Copyright © by JobStreet.com Assessment Performance Standard Performance Management identify relevant standard Refine indicators & define measure Select Indicators Develop data systems Set goals & targets Collect data. Communicate expectation Performance Assessment Reporting Progress Improvement Process Use data for decision to improve policies, programs & outcome Analyze data Manage change Feed data to managers, staffs, policy makers Create a learning organisation Develop regular reporting cycle.