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Becoming a Social




                             Rains Media
Guru in 60 minutes.
Like that’s even possible.



                                1
Breakdown of session
• Assessment Question
  • What do social marketers do?
• Trends
  • What are social marketers doing today?




                                                                   Rains Media
  • Which channels are they using, or considering?
• Metrics
  • How can you measure your success?
  • How can you measure your success AND explain it to your CEO?
• Best Practices
  • What is everyone wishing they were doing?
Rains Media
“if we aren’t trending, we aren’t #winning”

#TRENDS
Trends
• Social Media Marketers
  • What are they?
  • Who are they?
  • How do you become one?




                                                          Rains Media
• The future of advertising
  • Customized
  • Shared
  • Stealth
• Social spending represents ~ 15% of Marketing Budgets
Trends
• Social Media is a new language of marketing
  • CPC versus CPL
  • PPC verus PPV
  • The same principals apply but translators are required




                                                             Rains Media
• Organizations prepare in different ways
  • In house experts
  • Outsource entirely
Channel Trends in 2012
•   Facebook
•   Twitter
•   Blogs
•   Google +




                         Rains Media
•   Youtube
•   LinkedIn
•   Foursquare
•   Instagram
•   Pinterest
Trends
• Business are choosing where best to invest their time
  • “We should be on Pinterest”
     • Why?
  • “What is the best return on our investment”
     • Why?




                                                          Rains Media
• Choose which channels fit your brand
  • Primary
  • Secondary
  • Tertiary
• Allow room to explore new channels
Rains Media
“So, how many likes do we need to pay for your salary?”

METRICS
Metrics

Awesome.
                    Relevant




                                        Rains Media
           Timely         Interesting
Metrics
• What is this?




                  Rains Media
Metrics - Relevance
• Facebook Analytics
  • Demographic data
  • Form content strategy (and initiatives) from demographics




                                                                Rains Media
Metrics - Timing
  350


  300


  250




                                                                                                                                   Rains Media
  200


  150


  100


   50


    0
        0:00 1:12 2:24 3:36 4:48 6:00 7:12 8:24 9:36 10:48 12:00 13:12 14:24 15:36 16:48 18:00 19:12 20:24 21:36 22:48 0:00 1:12
Metrics – Converting Followers
to Dollars
 • Canadian Demographics
    • 20% of Canadians are on Twitter in 2011
    • 45% of Laurentian students on Facebook, follow us on Twitter
 • The value of a Follower
    • Cost of acquisition has been seen at $2.05




                                                                     Rains Media
 • The value of a Mention
    • Eventbride survey drove $.80 per Tweet
Metrics - Success
 • Are more followers your goal?
    • http://intertwitter.com/ (43$ for 5,000 followers)
    • http://www.fastfollowerz.com/ (99$ for 5,000 business followers)
    • In the time I’ve started this presentation, Justin Bieber has added 25
      followers per minute.




                                                                               Rains Media
 • Are more Re-Tweets your goal?
    • http://twitterbacklinks.com/ (600 RTs per month for 36$)
    • http://retweet.it/buy (1,000 RTs for 180$)
 • You want the right type of people following your channel and
   influencing your brand
    • Listening to those followers will be beneficial in managing your
      message
Metrics - Quantitative
  • Can be very simple, useful for high level observation numbers


Social Media Followers Growth by Channel, Primary Channels
                      Facebook         Twitter             Total




                                                                          Rains Media
               Jan-11             2681                 900         3581
               Jun-11             3300                1400         4700
               Jan-12             3800                1850         5650
               Jun-12             4150                2500         6650

Jan-Jun Growth                    1.23                 1.56        1.31

June-Jan 2012 Growth              1.15                 1.32        1.20

Jan-Jun 2012 Growth               1.09                 1.35        1.18
Metrics - Qualitative




                        Rains Media
                        16
Metrics – The perfect tweet
• Tweets with less than 100 characters have 17% more engagement.
• Tweets with links are 84% more likely to be ReTweeted
• Asking for a retweet was found to be 12 times more likely to receive
  one
• “The perfect tweet is under 100 characters, has a link, a photo and a




                                                                          Rains Media
  hashtag”
Rains Media
“Hey, look what they’re doing!”

BEST PRACTICES
Best Practices
• Find out what your competition is doing, and do it better.
  • This isn’t just about social media.
• Focus your analysis
  • Yes, you will use a SWOT analysis




                                                                   Rains Media
  • Yes, you will use a perceptual map
• Be nimble
  • Social Media happens faster than some businesses can keep up
    with
Best Practices
• Group: Have you seen recent examples?
• Leverage social offline
• Paid practices
  • Primary Channels




                                          Rains Media
• Content practices
  • Secondary Channels
  • Tertiary Channels
Best Practices
• Paid initiatives
• Facebook
  •   Promoted Pages
  •   Promoted Posts




                           Rains Media
  •   Sponsored Stories
  •   Sponsored Ads
  •   Off-island Ads
  •   Hyper targeted ads
  •   Check-Ins
Best Practices
• Paid initiatives
• Twitter
  •   Sponsored Hashtags
  •   Sponsored accounts




                           Rains Media
  •   Mobile ad space
  •   Buying followers
• Foursquare
• LinkedIn
Best Practices
• Content Practices
• Facebook
  •   Caption Contests
  •   Photo Contests




                           Rains Media
  •   Uber user rewards
  •   Maximize Edge Rank
  •   Time your posts
Best Practices
• Content Practices
• Twitter
  •   Hashtag maximization
  •   Shareable tweets




                                         Rains Media
  •   Connect with journalists
  •   Connect with likeminded accounts
  •   Become listed
Rains Media
Questions?
@JPLaurentian
jl_rains@laurentian.ca

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Becoming a Social Media Guru in 60 minutes

  • 1. Becoming a Social Rains Media Guru in 60 minutes. Like that’s even possible. 1
  • 2. Breakdown of session • Assessment Question • What do social marketers do? • Trends • What are social marketers doing today? Rains Media • Which channels are they using, or considering? • Metrics • How can you measure your success? • How can you measure your success AND explain it to your CEO? • Best Practices • What is everyone wishing they were doing?
  • 3. Rains Media “if we aren’t trending, we aren’t #winning” #TRENDS
  • 4. Trends • Social Media Marketers • What are they? • Who are they? • How do you become one? Rains Media • The future of advertising • Customized • Shared • Stealth • Social spending represents ~ 15% of Marketing Budgets
  • 5. Trends • Social Media is a new language of marketing • CPC versus CPL • PPC verus PPV • The same principals apply but translators are required Rains Media • Organizations prepare in different ways • In house experts • Outsource entirely
  • 6. Channel Trends in 2012 • Facebook • Twitter • Blogs • Google + Rains Media • Youtube • LinkedIn • Foursquare • Instagram • Pinterest
  • 7. Trends • Business are choosing where best to invest their time • “We should be on Pinterest” • Why? • “What is the best return on our investment” • Why? Rains Media • Choose which channels fit your brand • Primary • Secondary • Tertiary • Allow room to explore new channels
  • 8. Rains Media “So, how many likes do we need to pay for your salary?” METRICS
  • 9. Metrics Awesome. Relevant Rains Media Timely Interesting
  • 10. Metrics • What is this? Rains Media
  • 11. Metrics - Relevance • Facebook Analytics • Demographic data • Form content strategy (and initiatives) from demographics Rains Media
  • 12. Metrics - Timing 350 300 250 Rains Media 200 150 100 50 0 0:00 1:12 2:24 3:36 4:48 6:00 7:12 8:24 9:36 10:48 12:00 13:12 14:24 15:36 16:48 18:00 19:12 20:24 21:36 22:48 0:00 1:12
  • 13. Metrics – Converting Followers to Dollars • Canadian Demographics • 20% of Canadians are on Twitter in 2011 • 45% of Laurentian students on Facebook, follow us on Twitter • The value of a Follower • Cost of acquisition has been seen at $2.05 Rains Media • The value of a Mention • Eventbride survey drove $.80 per Tweet
  • 14. Metrics - Success • Are more followers your goal? • http://intertwitter.com/ (43$ for 5,000 followers) • http://www.fastfollowerz.com/ (99$ for 5,000 business followers) • In the time I’ve started this presentation, Justin Bieber has added 25 followers per minute. Rains Media • Are more Re-Tweets your goal? • http://twitterbacklinks.com/ (600 RTs per month for 36$) • http://retweet.it/buy (1,000 RTs for 180$) • You want the right type of people following your channel and influencing your brand • Listening to those followers will be beneficial in managing your message
  • 15. Metrics - Quantitative • Can be very simple, useful for high level observation numbers Social Media Followers Growth by Channel, Primary Channels Facebook Twitter Total Rains Media Jan-11 2681 900 3581 Jun-11 3300 1400 4700 Jan-12 3800 1850 5650 Jun-12 4150 2500 6650 Jan-Jun Growth 1.23 1.56 1.31 June-Jan 2012 Growth 1.15 1.32 1.20 Jan-Jun 2012 Growth 1.09 1.35 1.18
  • 16. Metrics - Qualitative Rains Media 16
  • 17. Metrics – The perfect tweet • Tweets with less than 100 characters have 17% more engagement. • Tweets with links are 84% more likely to be ReTweeted • Asking for a retweet was found to be 12 times more likely to receive one • “The perfect tweet is under 100 characters, has a link, a photo and a Rains Media hashtag”
  • 18. Rains Media “Hey, look what they’re doing!” BEST PRACTICES
  • 19. Best Practices • Find out what your competition is doing, and do it better. • This isn’t just about social media. • Focus your analysis • Yes, you will use a SWOT analysis Rains Media • Yes, you will use a perceptual map • Be nimble • Social Media happens faster than some businesses can keep up with
  • 20. Best Practices • Group: Have you seen recent examples? • Leverage social offline • Paid practices • Primary Channels Rains Media • Content practices • Secondary Channels • Tertiary Channels
  • 21. Best Practices • Paid initiatives • Facebook • Promoted Pages • Promoted Posts Rains Media • Sponsored Stories • Sponsored Ads • Off-island Ads • Hyper targeted ads • Check-Ins
  • 22. Best Practices • Paid initiatives • Twitter • Sponsored Hashtags • Sponsored accounts Rains Media • Mobile ad space • Buying followers • Foursquare • LinkedIn
  • 23. Best Practices • Content Practices • Facebook • Caption Contests • Photo Contests Rains Media • Uber user rewards • Maximize Edge Rank • Time your posts
  • 24. Best Practices • Content Practices • Twitter • Hashtag maximization • Shareable tweets Rains Media • Connect with journalists • Connect with likeminded accounts • Become listed

Editor's Notes

  1. 11:35
  2. 11:40
  3. 11:45
  4. 11:55
  5. 12:00