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Drawing in Quicksand
                            Visual Systems, Drupal & The Modern Web World




                         DrupalCamp Western MA (#drupalcampma)         Jason Pamental | @jpamental
                         19 January, 2013                                    http://hwdesignco.com
Sunday, January 20, 13
About Me
                    + Jason Pamental
                         principal, co-founder of h+w design

                    + Have been a strategist, designer, developer &
                         cat-pixel-wrangler since roughly the launch of
                         Netscape 1
                    + Can be found @jpamental in most places
                    + Post thoughts, work & pics from
                         Instagr.am @ hwdesignco.com

                                                               hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Let’s Talk About Change
                    + a Change in Drupal
                    + a Change in Awareness
                    + a Change in Process
                    + a Change in the Web

                         in short: let’s talk about Design

                                                   hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Changing Drupal
                    + It’s hard to steer a boat of 630,000
                    + Focus on design led by Dries
                    + Markup machismo by Morten
                    + Mobile made first by John Albin
                    + Pioneering UX led by Kevin Oleary

                         Focus on design, usability & the admin

                                                        hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Changing Awareness
                    + The web is growing up (slowly & quickly)
                    + Users don’t just want to access – they
                         want to experience
                    + Tools like Drupal & Wordpress mean the next
                         amazing site is one smart dropout away. You
                         can’t afford to suck

                         So what will make your site memorable?
                                                            hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Process Progress
                    + The Decline & Fall of the Photoshop Empire
                    + Tiles not Comps
                    + Prototype, not promises
                    + Never, ever use Arial again

                         So why do we still think in pages?


                                                        hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
The Web Has Left the Building
                    + It’s in our pocket
                    + It’s on the couch
                    + It’s on our television
                    + It’s in the dash

                         So why do we still think 960 matters?


                                                      hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
It’s Time To Rethink Our
                              Design Thinking
                         and Drupal will be our canvas


                                                 hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
because frankly, we can’t
                  be certain of all that much


                                       hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
So What DO We Know?
                    + Our Client
                      (their business, their workflows, their pain points)
                    + Their Content
                      (today’s version at least)
                    + Drupal
                      (our Swiss Army knife)
                    + Design
                      (and that’s more than coloring pixels)

                                                               hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
So if it weren’t for Slide #3
                   we’d be all set, right?


                                        hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Not exactly.
                         (hurts, doesn’t it?)


                                           hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Know Your Client,
      Know Their Content
                    + Knowing the business can highlight
                         opportunities and adjacencies that lead
                         to innovation
                    + Design from the Content Out
                      (it’s not just for buzzwords anymore)
                    + Be prepared for change
                    + Why? Because it’s in a CMS


                                                              hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
And Because Content Changes
                    + We can define its structure
                         (both semantically and technically)
                    + But we can’t know its, well, content
                    + That, by the way, is the point of a CMS
                    + Here’s where design gets REALLY important




                                                          hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
A Perplexing Paradox
                    + Hierarchy in structure of content is fairly static
                      (title is always important, image captions less so)
                    + Representation of that hierarchy changes
                         with visual scale of the whole
                    + UI must afford the same controls but
                         must adapt to the mode of interaction
                    + These are very different things


                                                               hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Design & Web Standards,
                         Sitting in a Tree
                           (with Drupal)
                                       hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Power to the People
                    + and their Web clients
                    + Since we don’t know what that client is,
                         the solution has to live there, not on the
                         server (for now)
                    + Drupal can help us deliver
                    + Doing so from scratch can be hard



                                                            hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
So don’t do that.


                                         hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Embrace the New World Order
                    + Discover & Map
                    + Know the content structure
                    + Drupal as Prototype Engine
                    + Style Tiles: develop the design vocabulary
                    + Use your framework (built or borrowed)
                    + Adjust design to maintain hierarchy at
                         different scales
                                                       hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Paradox Lost
                    + Give your device previews the squint test
                    + Decode your apps: make a list, check the
                         device – what is it that delights you?
                    + Use conventions to build appropriately
                    + Use Drupal to deliver one platform with
                         many experiences


                                                           hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
How, you ask?


                                         hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
We’re Not Designing Pages
                    + We’re designing systems of relationships
                         & hierarchy to infer meaning &
                         importance
                    + Good design has structure – but that
                         structure must be fluid
                    + Information & understanding must hold true no
                         matter how it’s conveyed

                                                          hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
We’re Designing Meaning


                                       hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Psychology & Cognitive
      Science are The New Black
                    + In order to preserve meaning & reinforce
                         understanding, you must know how
                         learning works
                    + Once you know how learning works, you
                         can tailor your system of design
                    + That system of visual & information
                         hierarchy can survive across platforms &
                         screen sizes
                                                            hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Task-Appropriate Design is the
      OTHER New Black
                    + A place for everything &
                         everything in its place

                    + But the place might be
                         different on a phone...
                         or in a car

                    + As may be the
                         importance of some tasks
                         versus others



                                                    hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
It’s not the What but the
      Why & How
                    + Josh Clark: ‘I have some attention to spend’ – 
                         but how are they spending it?
                    + @LukeW: with one eye & one thumb
                    + There is no mobile user – there are only
                         mobile devices
                    + Tasks vary by circumstances of use (the Why)
                    + How users accomplish those tasks varies by
                      device capability (hover, touch, swipe)
                                                         hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Guess what?


                                       hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Drupal Can Do That
                    + Nothing we’ve discussed is impossible (or
                         in some cases even very difficult) in Drupal
                    + It just takes... Thought.
                    + Carefully considered combinations of
                         design patterns, themes & modules that
                         leverage existing technologies &
                         techniques can get you there

                                                           hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
The Medium Is the Message
                    + But device capabilities should dictate how
                         you present it
                    + Hover on a desktop aids exploration &
                         speeds browsing
                    + Touching/swiping on a small screen is more
                      natural (but don’t forget about fat fingers)
                    + Focus of attention & mode of input dictates
                         your design approach
                                                      hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Makes the ‘thinking’ part
                  sound pretty important, huh?


                                        hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Why Harp on This?
                    + Because designing a page in Photoshop
                         is simply fantasy
                    + Worse: designing just a page is only
                         1/400th of the answer (or less)
                    + Even prototyping in static HTML only tells
                         part of the story (though doing so
                         responsively is a start)

                                                           hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Be Prepared
                    + You know design
                    + You know your client (or you should)
                    + You know the web & what can be done on it
                    + Don’t stop looking, seeing & learning
                    + Use Drupal to help
                    + Design meaning not pages


                                                        hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Now Get Out & Go Make
                          Something Awesome
                                      Hello.
                                                            make
                               I’m a web professional and I

                                  Awesome
                                       Uncertainty FTW



                                                                   hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Thank You!
                         Jason Pamental (@jpamental)
                            jason@hwdesignco.com




                                                       Jason Pamental | @jpamental
                                                             http://hwdesignco.com
Sunday, January 20, 13
Resources
                    + Mobile UI Patterns:
                         http://mobile-patterns.com/dashboard-navigation

                    + LukeW’s Multi-Device Layout Patterns
                         http://www.lukew.com/ff/entry.asp?1514

                    + Navicon (blog post)
                         Jeremy Keith (excellent post w/lots of references)

                    + StyleTil.es (website)
                         Samantha Warren (this is your start, then go Google)




                                                                                hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13
Books
                    + Responsive Web Design
                         Ethan Marcotte, A Book Apart

                    + Adaptive Web Design
                         Aaron Gustafson, Easy Readers

                    + Mobile First
                         Luke Wroblewski, A Book Apart

                    + Don’t Make Me Think
                         Steve Krug (really - you still have to read it)

                    + The Design of Everyday Things
                         Don Norman (web usability learned from the design of doors)
                                                                                hwdesignco.com | @jpamental | DrupalCampWMA

Sunday, January 20, 13

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Drawing on Quicksand: Visual Systems, Drupal & The Modern Web World

  • 1. Drawing in Quicksand Visual Systems, Drupal & The Modern Web World DrupalCamp Western MA (#drupalcampma) Jason Pamental | @jpamental 19 January, 2013 http://hwdesignco.com Sunday, January 20, 13
  • 2. About Me + Jason Pamental principal, co-founder of h+w design + Have been a strategist, designer, developer & cat-pixel-wrangler since roughly the launch of Netscape 1 + Can be found @jpamental in most places + Post thoughts, work & pics from Instagr.am @ hwdesignco.com hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 3. Let’s Talk About Change + a Change in Drupal + a Change in Awareness + a Change in Process + a Change in the Web in short: let’s talk about Design hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 4. Changing Drupal + It’s hard to steer a boat of 630,000 + Focus on design led by Dries + Markup machismo by Morten + Mobile made first by John Albin + Pioneering UX led by Kevin Oleary Focus on design, usability & the admin hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 5. Changing Awareness + The web is growing up (slowly & quickly) + Users don’t just want to access – they want to experience + Tools like Drupal & Wordpress mean the next amazing site is one smart dropout away. You can’t afford to suck So what will make your site memorable? hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 6. Process Progress + The Decline & Fall of the Photoshop Empire + Tiles not Comps + Prototype, not promises + Never, ever use Arial again So why do we still think in pages? hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 7. The Web Has Left the Building + It’s in our pocket + It’s on the couch + It’s on our television + It’s in the dash So why do we still think 960 matters? hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 8. It’s Time To Rethink Our Design Thinking and Drupal will be our canvas hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 9. because frankly, we can’t be certain of all that much hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 10. So What DO We Know? + Our Client (their business, their workflows, their pain points) + Their Content (today’s version at least) + Drupal (our Swiss Army knife) + Design (and that’s more than coloring pixels) hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 11. So if it weren’t for Slide #3 we’d be all set, right? hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 12. Not exactly. (hurts, doesn’t it?) hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 13. Know Your Client, Know Their Content + Knowing the business can highlight opportunities and adjacencies that lead to innovation + Design from the Content Out (it’s not just for buzzwords anymore) + Be prepared for change + Why? Because it’s in a CMS hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 14. And Because Content Changes + We can define its structure (both semantically and technically) + But we can’t know its, well, content + That, by the way, is the point of a CMS + Here’s where design gets REALLY important hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 15. A Perplexing Paradox + Hierarchy in structure of content is fairly static (title is always important, image captions less so) + Representation of that hierarchy changes with visual scale of the whole + UI must afford the same controls but must adapt to the mode of interaction + These are very different things hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 16. Design & Web Standards, Sitting in a Tree (with Drupal) hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 17. Power to the People + and their Web clients + Since we don’t know what that client is, the solution has to live there, not on the server (for now) + Drupal can help us deliver + Doing so from scratch can be hard hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 18. So don’t do that. hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 19. Embrace the New World Order + Discover & Map + Know the content structure + Drupal as Prototype Engine + Style Tiles: develop the design vocabulary + Use your framework (built or borrowed) + Adjust design to maintain hierarchy at different scales hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 20. Paradox Lost + Give your device previews the squint test + Decode your apps: make a list, check the device – what is it that delights you? + Use conventions to build appropriately + Use Drupal to deliver one platform with many experiences hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 21. How, you ask? hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 22. We’re Not Designing Pages + We’re designing systems of relationships & hierarchy to infer meaning & importance + Good design has structure – but that structure must be fluid + Information & understanding must hold true no matter how it’s conveyed hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 23. We’re Designing Meaning hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 24. Psychology & Cognitive Science are The New Black + In order to preserve meaning & reinforce understanding, you must know how learning works + Once you know how learning works, you can tailor your system of design + That system of visual & information hierarchy can survive across platforms & screen sizes hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 25. Task-Appropriate Design is the OTHER New Black + A place for everything & everything in its place + But the place might be different on a phone... or in a car + As may be the importance of some tasks versus others hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 26. It’s not the What but the Why & How + Josh Clark: ‘I have some attention to spend’ –  but how are they spending it? + @LukeW: with one eye & one thumb + There is no mobile user – there are only mobile devices + Tasks vary by circumstances of use (the Why) + How users accomplish those tasks varies by device capability (hover, touch, swipe) hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 27. Guess what? hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 28. Drupal Can Do That + Nothing we’ve discussed is impossible (or in some cases even very difficult) in Drupal + It just takes... Thought. + Carefully considered combinations of design patterns, themes & modules that leverage existing technologies & techniques can get you there hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 29. The Medium Is the Message + But device capabilities should dictate how you present it + Hover on a desktop aids exploration & speeds browsing + Touching/swiping on a small screen is more natural (but don’t forget about fat fingers) + Focus of attention & mode of input dictates your design approach hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 30. Makes the ‘thinking’ part sound pretty important, huh? hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 31. Why Harp on This? + Because designing a page in Photoshop is simply fantasy + Worse: designing just a page is only 1/400th of the answer (or less) + Even prototyping in static HTML only tells part of the story (though doing so responsively is a start) hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 32. Be Prepared + You know design + You know your client (or you should) + You know the web & what can be done on it + Don’t stop looking, seeing & learning + Use Drupal to help + Design meaning not pages hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 33. Now Get Out & Go Make Something Awesome Hello. make I’m a web professional and I Awesome Uncertainty FTW hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 34. Thank You! Jason Pamental (@jpamental) jason@hwdesignco.com Jason Pamental | @jpamental http://hwdesignco.com Sunday, January 20, 13
  • 35. Resources + Mobile UI Patterns: http://mobile-patterns.com/dashboard-navigation + LukeW’s Multi-Device Layout Patterns http://www.lukew.com/ff/entry.asp?1514 + Navicon (blog post) Jeremy Keith (excellent post w/lots of references) + StyleTil.es (website) Samantha Warren (this is your start, then go Google) hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13
  • 36. Books + Responsive Web Design Ethan Marcotte, A Book Apart + Adaptive Web Design Aaron Gustafson, Easy Readers + Mobile First Luke Wroblewski, A Book Apart + Don’t Make Me Think Steve Krug (really - you still have to read it) + The Design of Everyday Things Don Norman (web usability learned from the design of doors) hwdesignco.com | @jpamental | DrupalCampWMA Sunday, January 20, 13