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JOB ANALYSIS, DESIGN
  AND EVALUATION
JOB ANALYSIS
the    process     of   systematically
determining         the      essential
components of a job – the duties,
skills and qualifications required of
the employee. Such data may be
gathered through interviews with the
employees and their respective
supervisors, job observations, and
the use of a questionnaire
JOB DESCRIPTION
refers to the following: job title,
division and department, nature of
the job, duties and responsibilities,
methods and tools used, hours of
work, the person to whom the
employee is accountable, funds or
properties       responsible     for,
compensation,        benefits    and
privileges, hazards and risks, and
potentials for promotion.
JOB SPECIFICATIONS
specification list the needed
qualifications of the employee who is
supposed to be appointed for the job
described. It specifies the
educational qualifications, work
experience, psychological traits
particularly the mental and
personality characteristics, health
status, special qualification like age,
sex, status and special skills.
RANK CLASSIFICATION SYTEM
           vs.
 POSITION CLASSIFICATION
RANK CLASSIFICATION SYTEM               POSITION CLASSIFICATION


•it is the person or incumbent of the   • Each rank requires certain
position or job who is classified.      credentials such as masters or
•The person’s official rank in the      doctorate’s degree, experience and
organization will depend on             seniority.
educational qualifications, training,   •The faculty maintains his/her rank
experiences, achievements and           regardless of the discipline he/she
seniority.                              specializes in and regardless of the
•The employee is paid in accordance     courses he/she teaches, whether
with the rank and not according to      graduate or undergraduate courses.
the kind of work that is actually       • it is the position that is classified
performed.                              and not the person or the
•This means that the rank is            incumbent. The classification is
attached to the person and that is      based on the duties and
carried to wherever the person is       responsibilities required by the
assigned including the salary grade     position or the functions that are
attached to the rank                    required to be performed by the
                                        incumbents.
Uses of Job Analysis
 provides critical inputs to management decision-
 making particularly in relation to the recruitment and
 selection of personnel
 analysis reveals the areas in which the new employee
 has to be trained to successfully perform the tasks in
 the assigned job.
 provide critical information about work relationships in
 a particular unit or department as well as among
 departments in the whole organization.
 assist management in coming up with standards for
 work performance
 also serve as a tool for evaluating jobs in the
 organization
 management can be guided to determine the
 movement of employees by promotion, demotion,
 transfer, layoff, or resignation.
Methods of Job Analysis
The Functional Job Language Technique.
 you have to interview the employees or workers to
ascertain which of the activities they perform could be
considered critical in the effective performance in their jobs.
Rather than identifying all the relevant employee activities
as is done in the functional job language technique, you will
identify only those crucial to effective performance
The Critical Incident Technique
 In this technique, you have to interview the employees or
workers to ascertain which of the activities they perform
could be considered critical in the effective performance in
their jobs. Rather than identifying all the relevant employee
activities as is done in the functional job language
technique, you will identify only those crucial to effective
performance.
The Job Element Technique
 more of a quantitative procedure used to question a panel of
“expert” about the important activities of the employee. You will
ask each “expert” about an element to determine its importance
in the job to be done. Job element usually human qualities or
traits and not behaviors. The “expert” panel is selected by
management. This panel usually composed of employees and
supervisors performing the same job or within the same job
category.
The Positive Analysis Questionnaire Technique
 To use this technique, you have to prepare a standard
questionnaire which will be used to build a profile of any job and
rank it relative to others based on certain broad categories as
work relationship, work environment or job situation.
Job Design
the process of determining the
content, functions, and relationships of jobs in a
way which meets the goals and interests of the
organization and the employee. The content of a
job includes the various tasks to be carried
out, the autonomy of the job holder, the routines
of the tasks performed, the difficulty of the tasks
carried out, and the identity of the job holder.
The functions of a job include the work methods
employed and the coordination of the
work, responsibility, information flow, and
authority of the job. The relationships of the job
refer to the shared work between and among
employees in the agency
Approaches to Job Design
Job rotation
A technique used to enhance employee
motivation is job rotation. This involves
periodically assigning employees to alternating
jobs or tasks
Job enlargement
The main purpose of this technique is also to
reduce boredom through job enlargement which
increases the scope of the work. In other words,
the tasks being performed are enlarged such
that the methods of operation are changed and
in turn, the pace of the work is changed
Employee-centered work design
Employees are encouraged to be involved in
redesigning their work to make their work more
satisfying. The work changes to be introduced should
be designed to accomplish the over-all objectives/goals
of the department or unit.
Job enrichment
jobs are redesigned in scope and in depth. Scope refers
to the dimension of the job concerned with the length
of time an employee takes to complete the job
Reengineering
involves the processes of restructuring, downsizing, or
automating the organization to make it more productive
and efficient. Included in the process is the application
of new technology to allow employees to work more
efficiently and effectively.
Job Evaluation
 is a systematic process of comparing
jobs to determine their relative worth to
    the organization. This kind of job
 analysis is the basis of a job hierarchy
  and pay range. The result of this is a
 pay system with the pay rate for each
job commensurate with its status within
            the job hierarchy
HR PLANNING,
RECRUITMENT AND
   SELECTION
HR Planning
 Begins with a review of the human
 resources needs in the light of
 organizational goals and plans for
 ensuring the employment of
 competent, qualified and stable work
 force
 Closely related to staffing process
 where an analysis of the skills level
 among employees is done in addition
 to an analysis of the external labor
 market
HR Planning
 Forecast the need for the additional
 personnel over some future period of time
(Estimates the future human resources needs of the
 organization based on personnel
 turnover, retirement, promotion and expansion)
 Survey the skills levels among the
 employees and in the job market
 (Estimates of future labor supply based on economic
 projections, population movement, trends in education, and
 rate of promotion w/in the organization )
 Decide on ways to meet the need
The Human Resource Planning Process
             EXTERNAL ENVIRONMENT
             INTERNAL ENVIRONMENT

                    Strategic Planning


                 Human Resource Planning

  Forecasting          Comparison of         Forecasting
Human Resource         Requirements        Human Resource
 Requirements          and Availability       Availability



   Demand                 Surplus          Shortage of
     =                       of              Workers
   Supply                 Workers


                      Restricted Hiring,    Recruitment
     No                Reduced Hours;
    Action            Early Retirement
                                             Selection
                            Layoff
RECRUITMENT AND SELECTION PROCESS

RECRUITMENT
- refers to the process of attracting
applications from people
SELECTION
-    process    of  measuring    and
assessing the characteristics of
applicants    and   choosing   those
persons who are most likely to
succeed on the job
FACTORS AFFECTING THE RECRUITMENT
                PROCESS
ORGANIZATIONAL FACTORS
-   Perception about the organization
-   Growth opportunities
-   Reward system
-   Leadership and management style
EXTERNAL FACTORS
- Supply and Demand of Labor
- Social attributes on particular type of employment
RECRUITMENT W/IN & OUTSIDE THE
ORGANIZATION
SELECTION PROCESS
Selecting the best candidates among the
applicants on the basis of certain factors which
range from the concrete and measurable to the
abstract and personal like leadership and
potential.
SELECTION TEST
- Measures of Proficiency, achievement or knowledge
-   Measures   of   aptitude or potential
-   Measures   of   mental ability
-   Measures   of   interest
-   Measures   of   personality
-   Measures   of   substance abuse

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Analyze, Design & Evaluate Jobs

  • 1. JOB ANALYSIS, DESIGN AND EVALUATION
  • 2. JOB ANALYSIS the process of systematically determining the essential components of a job – the duties, skills and qualifications required of the employee. Such data may be gathered through interviews with the employees and their respective supervisors, job observations, and the use of a questionnaire
  • 3. JOB DESCRIPTION refers to the following: job title, division and department, nature of the job, duties and responsibilities, methods and tools used, hours of work, the person to whom the employee is accountable, funds or properties responsible for, compensation, benefits and privileges, hazards and risks, and potentials for promotion.
  • 4. JOB SPECIFICATIONS specification list the needed qualifications of the employee who is supposed to be appointed for the job described. It specifies the educational qualifications, work experience, psychological traits particularly the mental and personality characteristics, health status, special qualification like age, sex, status and special skills.
  • 5. RANK CLASSIFICATION SYTEM vs. POSITION CLASSIFICATION
  • 6. RANK CLASSIFICATION SYTEM POSITION CLASSIFICATION •it is the person or incumbent of the • Each rank requires certain position or job who is classified. credentials such as masters or •The person’s official rank in the doctorate’s degree, experience and organization will depend on seniority. educational qualifications, training, •The faculty maintains his/her rank experiences, achievements and regardless of the discipline he/she seniority. specializes in and regardless of the •The employee is paid in accordance courses he/she teaches, whether with the rank and not according to graduate or undergraduate courses. the kind of work that is actually • it is the position that is classified performed. and not the person or the •This means that the rank is incumbent. The classification is attached to the person and that is based on the duties and carried to wherever the person is responsibilities required by the assigned including the salary grade position or the functions that are attached to the rank required to be performed by the incumbents.
  • 7. Uses of Job Analysis provides critical inputs to management decision- making particularly in relation to the recruitment and selection of personnel analysis reveals the areas in which the new employee has to be trained to successfully perform the tasks in the assigned job. provide critical information about work relationships in a particular unit or department as well as among departments in the whole organization. assist management in coming up with standards for work performance also serve as a tool for evaluating jobs in the organization management can be guided to determine the movement of employees by promotion, demotion, transfer, layoff, or resignation.
  • 8. Methods of Job Analysis The Functional Job Language Technique.  you have to interview the employees or workers to ascertain which of the activities they perform could be considered critical in the effective performance in their jobs. Rather than identifying all the relevant employee activities as is done in the functional job language technique, you will identify only those crucial to effective performance The Critical Incident Technique  In this technique, you have to interview the employees or workers to ascertain which of the activities they perform could be considered critical in the effective performance in their jobs. Rather than identifying all the relevant employee activities as is done in the functional job language technique, you will identify only those crucial to effective performance.
  • 9. The Job Element Technique  more of a quantitative procedure used to question a panel of “expert” about the important activities of the employee. You will ask each “expert” about an element to determine its importance in the job to be done. Job element usually human qualities or traits and not behaviors. The “expert” panel is selected by management. This panel usually composed of employees and supervisors performing the same job or within the same job category. The Positive Analysis Questionnaire Technique  To use this technique, you have to prepare a standard questionnaire which will be used to build a profile of any job and rank it relative to others based on certain broad categories as work relationship, work environment or job situation.
  • 10. Job Design the process of determining the content, functions, and relationships of jobs in a way which meets the goals and interests of the organization and the employee. The content of a job includes the various tasks to be carried out, the autonomy of the job holder, the routines of the tasks performed, the difficulty of the tasks carried out, and the identity of the job holder. The functions of a job include the work methods employed and the coordination of the work, responsibility, information flow, and authority of the job. The relationships of the job refer to the shared work between and among employees in the agency
  • 11. Approaches to Job Design Job rotation A technique used to enhance employee motivation is job rotation. This involves periodically assigning employees to alternating jobs or tasks Job enlargement The main purpose of this technique is also to reduce boredom through job enlargement which increases the scope of the work. In other words, the tasks being performed are enlarged such that the methods of operation are changed and in turn, the pace of the work is changed
  • 12. Employee-centered work design Employees are encouraged to be involved in redesigning their work to make their work more satisfying. The work changes to be introduced should be designed to accomplish the over-all objectives/goals of the department or unit. Job enrichment jobs are redesigned in scope and in depth. Scope refers to the dimension of the job concerned with the length of time an employee takes to complete the job Reengineering involves the processes of restructuring, downsizing, or automating the organization to make it more productive and efficient. Included in the process is the application of new technology to allow employees to work more efficiently and effectively.
  • 13. Job Evaluation is a systematic process of comparing jobs to determine their relative worth to the organization. This kind of job analysis is the basis of a job hierarchy and pay range. The result of this is a pay system with the pay rate for each job commensurate with its status within the job hierarchy
  • 15. HR Planning Begins with a review of the human resources needs in the light of organizational goals and plans for ensuring the employment of competent, qualified and stable work force Closely related to staffing process where an analysis of the skills level among employees is done in addition to an analysis of the external labor market
  • 16. HR Planning Forecast the need for the additional personnel over some future period of time (Estimates the future human resources needs of the organization based on personnel turnover, retirement, promotion and expansion) Survey the skills levels among the employees and in the job market (Estimates of future labor supply based on economic projections, population movement, trends in education, and rate of promotion w/in the organization ) Decide on ways to meet the need
  • 17. The Human Resource Planning Process EXTERNAL ENVIRONMENT INTERNAL ENVIRONMENT Strategic Planning Human Resource Planning Forecasting Comparison of Forecasting Human Resource Requirements Human Resource Requirements and Availability Availability Demand Surplus Shortage of = of Workers Supply Workers Restricted Hiring, Recruitment No Reduced Hours; Action Early Retirement Selection Layoff
  • 18. RECRUITMENT AND SELECTION PROCESS RECRUITMENT - refers to the process of attracting applications from people SELECTION - process of measuring and assessing the characteristics of applicants and choosing those persons who are most likely to succeed on the job
  • 19. FACTORS AFFECTING THE RECRUITMENT PROCESS ORGANIZATIONAL FACTORS - Perception about the organization - Growth opportunities - Reward system - Leadership and management style EXTERNAL FACTORS - Supply and Demand of Labor - Social attributes on particular type of employment RECRUITMENT W/IN & OUTSIDE THE ORGANIZATION
  • 20. SELECTION PROCESS Selecting the best candidates among the applicants on the basis of certain factors which range from the concrete and measurable to the abstract and personal like leadership and potential. SELECTION TEST - Measures of Proficiency, achievement or knowledge - Measures of aptitude or potential - Measures of mental ability - Measures of interest - Measures of personality - Measures of substance abuse

Hinweis der Redaktion

  1. The end product of a job analysis is job description and specifications. Description is information about the”WHAT” in a job and specification identity who should qualify for the job
  2. The format and content of the job description and specification vary from one agency to another. However, the CSC requires some minimum qualification standards for each job in the bureaucracy.The duties assigned to a particular job may change in accordance with the needs of the organization. Sometimes there is a need to restructure the organization. The restructuring might lead to a change in the descriptions and specifications of certain jobs in the affected units or departments.
  3. In the Philippines, the two broad classification systems of personnel in a government agency are the rank position and classification systems. Civil service employees are classified under the position classification system while the military personnel and the faculties of state universities and colleges are categorized under the rank classification system
  4. job analysis determines the minimum and desirable qualifications for a job, , the information about the needed tasks, duties, and responsibilities can certainly guide the HR interviewer in evaluating the qualifications of the persons being considered for the job. This can be done by comparing the employee’s previous work experience and training with the tasks specified in the job analysis.Such information will help avoid the overlapping of duties and responsibilities of employees which could lead to irritants or friction in their relationships This can serve as a basis for determining how well employees have been performing their jobs. French has stressed that analysis of jobs in the organization will also lead to the development of performance appraisal forms which can be effectively used in the agency. This analysis provides a rational basis for determining wage/salary classification per rank and per stepcan also assist management in mapping out the possible career paths and advancement opportunities for each employee. In other words, the process can lead to the development of “career progression ladders” of employees in the organization.
  5. . It has been pointed out by expert in the field of HRM that the type of work performed by an employee is a critical variable in job satisfaction. Job design determines how work is performed. It therefore affects how an employee feels about the job, how much authority can be exercised, what kind of decision can be made on the job, and how many tasks should be completed.
  6. Planning the human resources needs of an organization starts from its overall purpose or mission. The output of the planning process will then have to reflect management philosophy, policies and program in the context of the overall strategic plans and the changing conditions within and outside the organization.
  7. Once the forecast of human resources demand and supply have been made you are now ready to make detailed plans for the personnel of the organization. Recruitment of new employees may now be focus on where, how and what position they will be hired.
  8. The figure illustrates the interactive phases of strategic planning and human resource planning. It further emphasized that the best methods of improving quality and productivity of the organization are directly related to human resources issues such as motivation, culture and education and training.