Gen AI in Business - Global Trends Report 2024.pdf
Module 7 V3
1. MODULE 7
TEAMWORK
Paul’s advice to Titus:
“But avoid foolish controversies and
genealogies and arguments and quarrels about
the law, because these are unprofitable and
Paul’s advice to Titus:
useless.”
“But avoid foolish controversies and genealogies and
Titus 3:10
arguments and quarrels about the law, because
these are unprofitable and useless.”
Titus 3:10
3. MODULE 7 : TEAMWORK
BB LIFE SKILLS PARTICIPANTS’
WORKBOOK
MODULE 7: TEAMWORK
Paul’s advicetoto Titus:
Paul’s advice Titus:
“But avoid foolish controversies and
“But genealogies and arguments and quarrels aboutand
avoid foolish controversies and genealogies and arguments
quarrels about the law, because these are unprofitable and useless.”
the law, because these are unprofitable and
Titus 3:10
useless.”
Titus 3:10
Objectives
You will learn that successful teamwork is based on focusing on common goals,
values and expectations.
You will discover that positive relationships enable more effective working
partnerships in a team, and likewise,, you will discover that open communication
likewise results in effective working relationships.
You will learn to respect each other’s differences in areas of conflict.
You will learn to maintain trust in each other by practicsing responsibility for
one’syour actions.
Learning Outcomes
At the end of the session, you will:
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4. MODULE 7 : TEAMWORK
1. Learn to appreciate your team members by listening and respecting their different
perspectives.
2. Communicate trust by taking responsibility for their your own actions, in order to
have win/-win relationships.
3. Reflect on the importance of positive communications in their your relationships with
friends, parents, teachers and the community.
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5. MODULE 7 : TEAMWORK
COMMUNICATION
Based on the listening exercise :
How do you feel when the other person was listening to you as you were talking?
_____________________________________________________________
What do you think is the purpose of this exercise?
The purpose of the exercise is to help me realise that
I should Rr _ _ _ _ _ _ing the speaker’s individuality.
Most people don’t feel that they are really being heard.
If youI take the time to really understand what myour partner is, you I will be able to
explain it back to him.
You can choose to Can you ttell your partner what was said to you or you can choose to
write it down below:
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8. MODULE 7 : TEAMWORK
COMMUNICATION
Keep thiese communication tips in mind when communicating in a team.:
(communication tips)
Listen to the other person first and he/she may be more open to listening to you.
Understand the message from the other person’s perspective.
Be flexible.
Look at the whole picture.
Based on the goal setting activity, how dido you think your group fared in the
communication? Dido you think everyone had a fair share of listening to each other?
Did the above communication tips help you to understand the group better?
If yes, which points helped?
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10. MODULE 7 : TEAMWORK
COMMUNICATION
Problems within a group are inevitable. Rather than see ithis as a
obstacle, look at it as an opportunity to grow.
But first, you need to be aware of the following:
Check if you agree with them
Do Nnot to walk away abruptly in a discussion. Stay calm and open. The more you
become hostile, angry or withdrawn, the harder it is to get the other person to listen to
you.
Say what you need to but try to be honest and not hurtful.
Be forgiving because everyone, like you, may have a different opinion and hence
different expectations.
See the other person’s perspective and offer alternative choices.
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12. MODULE 7 : TEAMWORK
COMMUNICATION Learning Opportunities at
BB:
Case Study 1
Soon Kiat is a squad leader and has been trying hard to get his squad members to work
together. The immediate problem he is facing is that two younger members, Nathan and
Alan, have been at each other’s throats for the longest time. Their ongoing dispute, which
has spilled over from class matters, is affecting the squad’s unity and cohesion.
Soon Kiat did has tryied to talk to them, but they have argued with him and they claimed
that Soon Kiat is only interested in solving the dispute because he is the squad leader.
They claimed that he wanted them to stop bickering so that he would win this year’s
Inter-squad competition. Right now, the rest of the squad are looking to Soon Kiat to
solve the problem. If he does not solve the problem, then it becomes clear that they will
be frustrated with him as well.
What canwould you do, if you were Soon Kiat? Apply what you have learnt about
communication to this case. Discuss your suggestions as in a group.
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14. MODULE 7 : TEAMWORK
COMMUNICATION
[the context seems to be missing]
COMMUNICATION
On a personal level, if you need to talk to the other person individually about a particular
matter or conflict, you need to
Think in advance about what you want to say. Write down three or four key points
and stick with them until you have expressed them clearly
•
Write the other person a letter. Tell them how you feel about not being listened to and
what you need from them. It gives you the opportunity to get your thoughts together
and to express yourself clearly without interruption.
Note down some experiences or incidents that have affected your relationship with
someone in your life. You might want to spend the next five minutes planning with
your partner as to what to say or write to mend the relationship. Then think about
putting those points into action after this class.
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17. MODULE 7 : TEAMWORK
TEAMWORK :
IT IS WITHIN YOUR CONTROL
As a team member, you want to make sure you are effective in the group. Taking
responsibility means knowing your role in the team and playing your part to enable the
team to achieve a successful team experience.
√ Check if you think the pointers given are good ideas.
When in a relationship or friendship, you are only responsible for 50% of it and the
other person is responsible for the other 50%. Take full responsibility for your 50%.
Don’t blame other people.
Take responsibility for what are is given or expected. You are not a victim. You can
assert yourself and change your circumstances whenever you choose. Match your
behaviour to your goals.
Do whatever you can to produce the results that your group has agreed on.
Accept responsibility for communicating with your group. Situations are not entirely
up to you, but you can take responsibility for your part in them.
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18. MODULE 7 : TEAMWORK
Discuss this quote :
“ I can give you lots of advice and
lots of wonderful ideas,
but you are in control.
You can accept them or not.
You have the power.”
Louise Hay
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20. MODULE 7 : TEAMWORK
Teamwork means going for
WIN/-WIN RELATIONSHIPS
Check if you think the pointers are good ideas.
Let go of wanting to win arguments or make your points. Let the other person know
how you feel, but remember there are/ may not be a winner even s if there is a loser.
Even Iif one is winning and the other is losing, then you may still end up with have
two losers. This is because the loser will be bitter and resentful and may sabotage you
and your relationship with others.
People who seek Wwin/-win relationships see life as cooperation not competition.
They go for the best possible outcome for both parties. Compromise will be needed
for win/-win relationships.
Let go of being right. Look at what you really want to achieve with thate other person
and go for the goal.
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21. MODULE 7 : TEAMWORK
Your Choices With Win/-Win Relaaltionships
:
Take note of the following types of relationships.
You Win/-They Win
Win/-Win is where two parties look for a mutually beneficial outcome, and
where the parties talk things through, listen to each other and compromise with each
other.
You Win/-They Lose
Win/-Lose is an ‘I get my way, you don’t get yours.’ attitude. This is about
competition and about one person winning and the other person losing. Win/-Lose
only works on the sports ground or in competitions.
You Lose/-They Win
Lose/-Win is when someone is programmed the other way around and puts himself
down in his relationship with others so that he can bebecomes a victim.
You Lose/-They Lose
Lose/-Lose means a ‘if I can’t have it you can’t have it either’ attitude. This is about
‘getting even’ or ‘getting back’. Some people are so focused about getting even
with others that at the end of the day they suffer alongside the other person.
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22. MODULE 7 : TEAMWORK
Learning Opportunities at BB:
Case Study 2
Mark is not a well-liked squad leader. He treats his squad members harshly because that
was the way his NCOs treated him. While he has set a consistently high standard for
himself, he expects the rest to follow without question.
The rest of the squad are beginning to get nervous since the Company’s Inter-squad drill
competition is approaching. and they are concerned that Mark will get even more
dictatorial induring the preparation for the competition.
(1) What kind of relationships exists in the squad now? Can you change them to a
Win/-Win relationship?
(2) Think about what kind of relationship do you want in a team.
(3) What can you do as a squad member? What can you do if you are the squad
leader?
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