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Designing management of change
procedure to act as barriers to major
         offshore accidents
           Trial lecture – PhD
               06.12.2011
          Jon Espen Skogdalen




                                        1
Objective of lecture
1. Give an understanding of the elements included
   in the title; Designing management of change
   procedure to act as barriers to major offshore
   accidents
2. Shortly describe experiences from major
   accidents
3. Give an understanding of the different steps in
   designing a management of change (MOC)
   procedure




                                                     2
Elements in the title
• Designing management of change procedure
  to act as barriers to major offshore accidents

•   Designing
•   Management of change
•   Procedure
•   Barrier
•   Major offshore accidents




                                                   3
Major offshore accidents
             • Limitation – major offshore accident within the oil
               and gas (O&G) industry

-Designing
-MoC         • A major accident in the O&G industry is often
-Procedure
-Barrier
               understood as an accident out of control with the
-Major
offshore
               potential to cause five fatalities or more, caused
accidents
               by the failure of one or more of the system‘s
               safety barriers.




                                                                     4
Major accidents, offshore O&G



-Designing
-MoC
-Procedure
-Barrier
-Major
offshore
accidents




              Norsok, (2010). Standards Norway. Norsok Standard: Risk and emergency preparedness analysis, Z-013 3ed. Oslo.



                                                                                                                              5
Major accidents, offshore O&G
             • Blowouts, including shallow gas and reservoir zones, unignited
               and ignited
             • Process leaks, unignited and ignited
             • Utility areas and systems fires and explosions
-Designing   • Riser and pipeline accidents
-MoC         • Fire in accommodation areas
-Procedure
-Barrier     • Accidents from subsea production systems
-Major       • Escape, evacuation and rescue accidents, i.e. until a so-called
offshore
accidents
               ‘safe place’ has been reached
             • Structural collapse, including collapse of bridges between fixed
               and/or floating installations
             • Foundation failure
             • Loss of stability/position




               Norsok, (2010). Standards Norway. Norsok Standard: Risk and emergency preparedness analysis, Z-013 3ed. Oslo.



                                                                                                                               5
Designing
             • Designing management of change procedure
               to act as barriers to major offshore accidents

-Designing
-MoC         • Something more than just “make”
-Procedure
-Barrier     • System perspective;
-Major
offshore       – Who are the stakeholders?
accidents
               – What is the goal?
               – What are the surroundings and limitations?




                                                                6
Management of change (MoC)



-Designing
-MoC
-Procedure
-Barrier
-Major
offshore
accidents




              Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                                7
Management of change (MoC)
             • Designing management of change procedure
               to act as barriers to major offshore accidents

-Designing
-MoC
-Procedure
-Barrier
-Major
offshore
accidents




              Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                                7
Management of change (MoC)
             • Designing management of change procedure
               to act as barriers to major offshore accidents

-Designing
-MoC
-Procedure
-Barrier
-Major
offshore
accidents




              Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                                7
Management of change (MoC)
             • Designing management of change procedure
               to act as barriers to major offshore accidents

-Designing
-MoC         • ”MoC is a process for evaluating and controlling
-Procedure
-Barrier       modifications to facility, design, operation,
-Major
offshore       organization or activities – prior to implementation
accidents
               – to make certain that no new hazards are
               introduced and that the risk of existing hazards to
               employees, the public, or the environment is not
               unknowingly increased.”



              Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                                7
Management of change (MoC)
             • Designing management of change procedure
               to act as barriers to major offshore accidents

-Designing
-MoC         • A socio-technical system:
-Procedure
-Barrier     1. The work and technological system
-Major
offshore
accidents
             2. The staff level
             3. The management level
             4. The company level
             5. The regulators and associations level
             6. The government level


              Rasmussen,	
  J.,	
  (1997).	
  Risk	
  management	
  in	
  a	
  dynamic	
  society:	
  a	
  modelling	
  problem.	
  Safety	
  Science,	
  27:	
  	
  
              183-­‐213.

                                                                                                                                                                        8
Management of change (MoC)
             • Designing management of change procedure
               to act as barriers to major offshore accidents

-Designing
-MoC
-Procedure
-Barrier
-Major
             “We cannot change the human condition, but we
offshore
accidents
               can change the conditions under which
               humans work”

             James Reason



              Reason, J., (2000). Human error: models and management. Bmj, 320: 768-770.



                                                                                           9
Procedure
             • Designing management of change procedure
               to act as barriers to major offshore accidents

-Designing
-MoC         • “A procedure is a sequence of actions or
-Procedure
-Barrier       operations which have to be executed in the same
-Major
offshore
               manner in order to always obtain the same result
accidents
               under the same circumstances.”




              Cook, J.L., (1998). Standard operating procedures and guidelines. Fire Engineering Books & Videos.



                                                                                                                   10
Barriers
             • Designing management of change procedure
               to act as barriers to major offshore accidents

-Designing
-MoC         • Safety barriers (barriers) are physical or non-
-Procedure
-Barrier       physical means planned to prevent, control, or
-Major
offshore
               mitigate undesired events or accidents. Barriers
accidents
               may be passive or active, physical, technical, or
               human/operational systems.




              Sklet, S., (2006). Safety barriers: Definition, classification, and performance. Journal of Loss Prevention in the Process Industries, 19:
              494-506.

                                                                                                                                                         11
PSA, Management regulation, #5 Barriers




-Designing
-MoC
-Procedure
-Barrier
-Major
offshore
accidents




              http://www.ptil.no/management/category401.html



                                                               12
PSA, Management regulation, #5 Barriers

             • Barriers shall be established that:
             a) reduce the probability of failures and hazard
                and accident situations developing,
-Designing
-MoC         b) limit possible harm and disadvantages.
-Procedure
-Barrier
-Major
offshore     – Where more than one barrier is necessary,
accidents
               there shall be sufficient independence
               between barriers.




              http://www.ptil.no/management/category401.html



                                                                12
PSA, Management regulation, #5 Barriers




-Designing
-MoC
-Procedure
-Barrier
-Major
offshore
accidents




              http://www.ptil.no/management/category401.html



                                                               13
PSA, Management regulation, #5 Barriers

             – The operator or the party responsible for
               operation of an offshore or
               onshore facility, shall stipulate the strategies
-Designing     and principles that form the basis for design,
               use and maintenance of barriers, so that the
-MoC
-Procedure
-Barrier
-Major         barriers' function is safeguarded throughout
offshore
accidents      the offshore or onshore facility's life.




              http://www.ptil.no/management/category401.html



                                                                  13
PSA, Management regulation, #5 Barriers




-Designing
-MoC
-Procedure
-Barrier
-Major
offshore
accidents




              http://www.ptil.no/management/category401.html



                                                               14
PSA, Management regulation, #5 Barriers

             – Personnel shall be aware of what barriers
               have been established and which function
               they are intended to fulfil, as well as what
-Designing     performance requirements have been defined
               in respect of the technical, operational or
-MoC
-Procedure
-Barrier
-Major         organisational elements necessary for the
offshore
accidents      individual barrier to be effective.
             – Personnel shall be aware of which barriers
               are not functioning or have been impaired.
             – The responsible party shall implement the
               necessary measures to remedy or
               compensate for missing or impaired barriers.

              http://www.ptil.no/management/category401.html



                                                               14
Objective of lecture
1. Give an understanding of the elements included
   in the title; Designing management of change
   procedure to act as barriers to major offshore
   accidents
2. Shortly describe experiences from major
   accidents
3. Give an understanding of the different steps in
   designing a management of change (MOC)
   procedure




                                                     15
Texas City accident,
Baker panel, five root causes:
   1. inadequate training/qualification of
      personnel,
   2. inadequate review against technical
      standards,
   3. inadequate operational discipline and
      attention to detail,
   4. inadequate management of change
      reviews,
   5. lack of an effective management
      review system.




 Baker, J., Bowman, F., Erwin, G., Gorton, S., Hendershot, D., Leveson, N., (2007). The report of the BP U.S. Refineries independent safety
 review panel, Washington DC.

                                                                                                                                             16
Objective of lecture
1. Give an understanding of the elements included
   in the title; Designing management of change
   procedure to act as barriers to major offshore
   accidents
2. Shortly describe experiences from major
   accidents
3. Give an understanding of the different steps in
   designing a management of change (MOC)
   procedure




                                                     17
Change or replacement-in-kind?
• Replacement-in-kind (RIK)
    – An item (equipment, chemicals, procedures,
      organizational structures, people etc.) that meets
      the design specifications, if one exists of the item it
      is replacing.




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   18
Example, replacement and concern




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   19
Example, replacement and concern
• Replacement-in-Kind?
    – Replacing rotating equipment with new equipment of the
      same material, capacity, flange rating, seal design, driver
      type, horsepower, etc.




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   19
Example, replacement and concern
• Replacement-in-Kind?
    – Replacing rotating equipment with new equipment of the
      same material, capacity, flange rating, seal design, driver
      type, horsepower, etc.
• Change:
    - Increasing the impeller size
    - Using a single seal to replace a tandem seal in a pump




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   19
Example, replacement and concern
• Replacement-in-Kind?
    – Replacing rotating equipment with new equipment of the
      same material, capacity, flange rating, seal design, driver
      type, horsepower, etc.
• Change:
    - Increasing the impeller size
    - Using a single seal to replace a tandem seal in a pump
• Example concern with change
    - Downstream equipment may not accommodate potentially
         increased flows. Increased head lifts downstream PSVs
    -    Different spare parts and maintenance requirements
    -    Greater potential for seal leak




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   19
Example, replacement and concern




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   20
Example, replacement and concern
• Replacement-in-Kind?
    – Replacing the current maintenance contractor with
      another qualified contractor




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   20
Example, replacement and concern
• Replacement-in-Kind?
    – Replacing the current maintenance contractor with
      another qualified contractor
• Change:
    – Changing from centralized maintenance to decentralized
      maintenance




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   20
Example, replacement and concern
• Replacement-in-Kind?
    – Replacing the current maintenance contractor with
      another qualified contractor
• Change:
    – Changing from centralized maintenance to decentralized
      maintenance
• Example concern with change
    – Need to address issues such as:
           •        Responsibility for training
           •        Standardization of procedures and practices
           •        Potential that mechanics will spend a greater percentage of
                    their time in closer proximity to process hazards
           •        Need to train more mechanics on process overviews,
                    chemical hazards, MOCs, etc.



 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   20
Main steps – designing MOC
•   Establish Consistent Implementation
•   Involve competent personnel
•   Evaluate possible impact
•   Manage all sources of change
•   Keep MOC practices effective
•   Emergency change




    Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                      21
Establish Consistent Implementation




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   22
Establish Consistent Implementation
1. Establish and implement formal procedures to
   manage changes, excluding Replacements-in-
   kind (RIKs),




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   22
Establish Consistent Implementation
1. Establish and implement formal procedures to
   manage changes, excluding Replacements-in-
   kind (RIKs),
2. Assign a job function to be the "owner" of the
   MOC system and to routinely monitor MOC
   effectiveness,




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   22
Establish Consistent Implementation
1. Establish and implement formal procedures to
   manage changes, excluding Replacements-in-
   kind (RIKs),
2. Assign a job function to be the "owner" of the
   MOC system and to routinely monitor MOC
   effectiveness,
3. Define the technical scope of the MOC system/
   Identify potential change systems,




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   22
3 Identify potential change systems

• Process safety management system
• Plant layout or equipment location/
  arrangement
• New chemicals
• Software
• Procedures
• Chemical specifications and suppliers
• Job assignments (individual, shift, or staff)
• Organization
• Policies
• Building locations and occupancy patterns
• Other

 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   23
Involve competent personnel




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   24
Involve competent personnel
4. Define the MOC roles and responsibilities for
   various types of company/facility personnel,




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   24
Involve competent personnel
4. Define the MOC roles and responsibilities for
   various types of company/facility personnel,
5. Provide awareness training and refresher training
   on the MOC system to all employees and
   contractors,




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   24
Involve competent personnel
4. Define the MOC roles and responsibilities for
   various types of company/facility personnel,
5. Provide awareness training and refresher training
   on the MOC system to all employees and
   contractors,
6. Provide detailed training to all affected employees
   and contractors who are assigned specific roles
   within the MOC system,




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   24
Evaluate possible impact
7. Ensure that the written MOC procedures include
   the use of an MOC review form and that the
   following items are addressed prior to any
   change:
    – Technical basis for the proposed change
    – Impact of the proposed change on safety and health
    – Authorization requirements for the proposed change
8. Use appropriate analytical techniques, including
   qualitative hazard evaluation methods, to review
   the potential safety and health impacts of a
   change,


 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   25
Manage all sources of change




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   26
Manage all sources of change
9. For each type/category of change to be
   evaluated, develop specific examples of changes
   and RIKs for each category for use in employee,




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   26
Manage all sources of change
9. For each type/category of change to be
   evaluated, develop specific examples of changes
   and RIKs for each category for use in employee,
10.Update all process safety information (PSI) prior
   to startup of the change. If this is not possible,
   facilities should use temporary records,




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   26
Manage all sources of change
9. For each type/category of change to be
   evaluated, develop specific examples of changes
   and RIKs for each category for use in employee,
10.Update all process safety information (PSI) prior
   to startup of the change. If this is not possible,
   facilities should use temporary records,
11.Communicate changes to potentially affected
   personnel, including contractors,




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   26
Keep MOC practices effective




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   27
Keep MOC practices effective
12.Keep a summary log of all MOC reviews,
   including the items that must be included on an
   MOC review form, to aid day-to-day management
   of the MOC process,




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   27
Keep MOC practices effective
12.Keep a summary log of all MOC reviews,
   including the items that must be included on an
   MOC review form, to aid day-to-day management
   of the MOC process,
13.Establish and collect data on MOC performance
   indicators and efficiency indicators,




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   27
Keep MOC practices effective
12.Keep a summary log of all MOC reviews,
   including the items that must be included on an
   MOC review form, to aid day-to-day management
   of the MOC process,
13.Establish and collect data on MOC performance
   indicators and efficiency indicators,
14.Provide input to internal audits of MOC practices
   based on learnings from the MOC performance
   indicators,




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   27
Emergency Change




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   28
Emergency Change
• A change needed in a situation where the time
  required for following the normal MOC procedure
  could result in unacceptable safety hazard, a
  significant environmental or security incident, or
  an extreme economic loss.




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   28
Simple generic MOC work flow




 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   29
ISO 31000:2009 - Risk management
-- Principles and guidelines




                                   30
MOC performance indicators, example
• Number of incidents having MOC failure as a
  contributing factor or root cause,
• Percentage of changes within the MOC system
  that were reviewed incorrectly,
• Percentage of MOCs that were reviewed but were
  not properly documented,
• Percentage of changes that were properly
  evaluated but did not have all of the required
  authorization signatures on the change control
  document,
• Percentage of changes that were processed on an
  emergency basis,
 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   31
32
What went wrong?

• “Sometimes there is no systematic
  procedure, sometimes the procedure is not
  thorough or is not followed, and sometimes
  the change is so simple that a formal review
  seems unnecessary. There is also a
  reluctance in many companies to look in the
  literature for reports of similar situations.”

• Kletz, T.A., (2009). What went wrong?: case
  histories of process plant disasters and how they
  could have been avoided. Gulf Professional Pub.,
  Burlington, MA.


                                                      33
Successfully implementing MOC
procedure
• Keep it simple, yet fit for duty
• Obtain widespread acceptance and commitment
• Field test the system prior to its official
  implementation
• Provide adequate training
• Periodically monitor the effectiveness of the MOC
  system
• Use audits and management reviews
• Demonstrate management leadership and
  commitment


 Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc.



                                                                                                                                   34
Recommended reading
• Center for Chemical Process, S., (2008).
  Guidelines for the Management of Change for
  Process Safety. John Wiley & Sons, Inc.
• Baker, J., Bowman, F., Erwin, G., Gorton, S.,
  Hendershot, D., Leveson, N., (2007). The report of
  the BP U.S. Refineries independent safety review
  panel, Washington DC.




                                                       35

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Designing management of change procedure to act as barriers to major offshore accidents

  • 1. Designing management of change procedure to act as barriers to major offshore accidents Trial lecture – PhD 06.12.2011 Jon Espen Skogdalen 1
  • 2. Objective of lecture 1. Give an understanding of the elements included in the title; Designing management of change procedure to act as barriers to major offshore accidents 2. Shortly describe experiences from major accidents 3. Give an understanding of the different steps in designing a management of change (MOC) procedure 2
  • 3. Elements in the title • Designing management of change procedure to act as barriers to major offshore accidents • Designing • Management of change • Procedure • Barrier • Major offshore accidents 3
  • 4. Major offshore accidents • Limitation – major offshore accident within the oil and gas (O&G) industry -Designing -MoC • A major accident in the O&G industry is often -Procedure -Barrier understood as an accident out of control with the -Major offshore potential to cause five fatalities or more, caused accidents by the failure of one or more of the system‘s safety barriers. 4
  • 5. Major accidents, offshore O&G -Designing -MoC -Procedure -Barrier -Major offshore accidents Norsok, (2010). Standards Norway. Norsok Standard: Risk and emergency preparedness analysis, Z-013 3ed. Oslo. 5
  • 6. Major accidents, offshore O&G • Blowouts, including shallow gas and reservoir zones, unignited and ignited • Process leaks, unignited and ignited • Utility areas and systems fires and explosions -Designing • Riser and pipeline accidents -MoC • Fire in accommodation areas -Procedure -Barrier • Accidents from subsea production systems -Major • Escape, evacuation and rescue accidents, i.e. until a so-called offshore accidents ‘safe place’ has been reached • Structural collapse, including collapse of bridges between fixed and/or floating installations • Foundation failure • Loss of stability/position Norsok, (2010). Standards Norway. Norsok Standard: Risk and emergency preparedness analysis, Z-013 3ed. Oslo. 5
  • 7. Designing • Designing management of change procedure to act as barriers to major offshore accidents -Designing -MoC • Something more than just “make” -Procedure -Barrier • System perspective; -Major offshore – Who are the stakeholders? accidents – What is the goal? – What are the surroundings and limitations? 6
  • 8. Management of change (MoC) -Designing -MoC -Procedure -Barrier -Major offshore accidents Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 7
  • 9. Management of change (MoC) • Designing management of change procedure to act as barriers to major offshore accidents -Designing -MoC -Procedure -Barrier -Major offshore accidents Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 7
  • 10. Management of change (MoC) • Designing management of change procedure to act as barriers to major offshore accidents -Designing -MoC -Procedure -Barrier -Major offshore accidents Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 7
  • 11. Management of change (MoC) • Designing management of change procedure to act as barriers to major offshore accidents -Designing -MoC • ”MoC is a process for evaluating and controlling -Procedure -Barrier modifications to facility, design, operation, -Major offshore organization or activities – prior to implementation accidents – to make certain that no new hazards are introduced and that the risk of existing hazards to employees, the public, or the environment is not unknowingly increased.” Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 7
  • 12. Management of change (MoC) • Designing management of change procedure to act as barriers to major offshore accidents -Designing -MoC • A socio-technical system: -Procedure -Barrier 1. The work and technological system -Major offshore accidents 2. The staff level 3. The management level 4. The company level 5. The regulators and associations level 6. The government level Rasmussen,  J.,  (1997).  Risk  management  in  a  dynamic  society:  a  modelling  problem.  Safety  Science,  27:     183-­‐213. 8
  • 13. Management of change (MoC) • Designing management of change procedure to act as barriers to major offshore accidents -Designing -MoC -Procedure -Barrier -Major “We cannot change the human condition, but we offshore accidents can change the conditions under which humans work” James Reason Reason, J., (2000). Human error: models and management. Bmj, 320: 768-770. 9
  • 14. Procedure • Designing management of change procedure to act as barriers to major offshore accidents -Designing -MoC • “A procedure is a sequence of actions or -Procedure -Barrier operations which have to be executed in the same -Major offshore manner in order to always obtain the same result accidents under the same circumstances.” Cook, J.L., (1998). Standard operating procedures and guidelines. Fire Engineering Books & Videos. 10
  • 15. Barriers • Designing management of change procedure to act as barriers to major offshore accidents -Designing -MoC • Safety barriers (barriers) are physical or non- -Procedure -Barrier physical means planned to prevent, control, or -Major offshore mitigate undesired events or accidents. Barriers accidents may be passive or active, physical, technical, or human/operational systems. Sklet, S., (2006). Safety barriers: Definition, classification, and performance. Journal of Loss Prevention in the Process Industries, 19: 494-506. 11
  • 16. PSA, Management regulation, #5 Barriers -Designing -MoC -Procedure -Barrier -Major offshore accidents http://www.ptil.no/management/category401.html 12
  • 17. PSA, Management regulation, #5 Barriers • Barriers shall be established that: a) reduce the probability of failures and hazard and accident situations developing, -Designing -MoC b) limit possible harm and disadvantages. -Procedure -Barrier -Major offshore – Where more than one barrier is necessary, accidents there shall be sufficient independence between barriers. http://www.ptil.no/management/category401.html 12
  • 18. PSA, Management regulation, #5 Barriers -Designing -MoC -Procedure -Barrier -Major offshore accidents http://www.ptil.no/management/category401.html 13
  • 19. PSA, Management regulation, #5 Barriers – The operator or the party responsible for operation of an offshore or onshore facility, shall stipulate the strategies -Designing and principles that form the basis for design, use and maintenance of barriers, so that the -MoC -Procedure -Barrier -Major barriers' function is safeguarded throughout offshore accidents the offshore or onshore facility's life. http://www.ptil.no/management/category401.html 13
  • 20. PSA, Management regulation, #5 Barriers -Designing -MoC -Procedure -Barrier -Major offshore accidents http://www.ptil.no/management/category401.html 14
  • 21. PSA, Management regulation, #5 Barriers – Personnel shall be aware of what barriers have been established and which function they are intended to fulfil, as well as what -Designing performance requirements have been defined in respect of the technical, operational or -MoC -Procedure -Barrier -Major organisational elements necessary for the offshore accidents individual barrier to be effective. – Personnel shall be aware of which barriers are not functioning or have been impaired. – The responsible party shall implement the necessary measures to remedy or compensate for missing or impaired barriers. http://www.ptil.no/management/category401.html 14
  • 22. Objective of lecture 1. Give an understanding of the elements included in the title; Designing management of change procedure to act as barriers to major offshore accidents 2. Shortly describe experiences from major accidents 3. Give an understanding of the different steps in designing a management of change (MOC) procedure 15
  • 23. Texas City accident, Baker panel, five root causes: 1. inadequate training/qualification of personnel, 2. inadequate review against technical standards, 3. inadequate operational discipline and attention to detail, 4. inadequate management of change reviews, 5. lack of an effective management review system. Baker, J., Bowman, F., Erwin, G., Gorton, S., Hendershot, D., Leveson, N., (2007). The report of the BP U.S. Refineries independent safety review panel, Washington DC. 16
  • 24. Objective of lecture 1. Give an understanding of the elements included in the title; Designing management of change procedure to act as barriers to major offshore accidents 2. Shortly describe experiences from major accidents 3. Give an understanding of the different steps in designing a management of change (MOC) procedure 17
  • 25. Change or replacement-in-kind? • Replacement-in-kind (RIK) – An item (equipment, chemicals, procedures, organizational structures, people etc.) that meets the design specifications, if one exists of the item it is replacing. Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 18
  • 26. Example, replacement and concern Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 19
  • 27. Example, replacement and concern • Replacement-in-Kind? – Replacing rotating equipment with new equipment of the same material, capacity, flange rating, seal design, driver type, horsepower, etc. Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 19
  • 28. Example, replacement and concern • Replacement-in-Kind? – Replacing rotating equipment with new equipment of the same material, capacity, flange rating, seal design, driver type, horsepower, etc. • Change: - Increasing the impeller size - Using a single seal to replace a tandem seal in a pump Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 19
  • 29. Example, replacement and concern • Replacement-in-Kind? – Replacing rotating equipment with new equipment of the same material, capacity, flange rating, seal design, driver type, horsepower, etc. • Change: - Increasing the impeller size - Using a single seal to replace a tandem seal in a pump • Example concern with change - Downstream equipment may not accommodate potentially increased flows. Increased head lifts downstream PSVs - Different spare parts and maintenance requirements - Greater potential for seal leak Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 19
  • 30. Example, replacement and concern Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 20
  • 31. Example, replacement and concern • Replacement-in-Kind? – Replacing the current maintenance contractor with another qualified contractor Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 20
  • 32. Example, replacement and concern • Replacement-in-Kind? – Replacing the current maintenance contractor with another qualified contractor • Change: – Changing from centralized maintenance to decentralized maintenance Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 20
  • 33. Example, replacement and concern • Replacement-in-Kind? – Replacing the current maintenance contractor with another qualified contractor • Change: – Changing from centralized maintenance to decentralized maintenance • Example concern with change – Need to address issues such as: • Responsibility for training • Standardization of procedures and practices • Potential that mechanics will spend a greater percentage of their time in closer proximity to process hazards • Need to train more mechanics on process overviews, chemical hazards, MOCs, etc. Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 20
  • 34. Main steps – designing MOC • Establish Consistent Implementation • Involve competent personnel • Evaluate possible impact • Manage all sources of change • Keep MOC practices effective • Emergency change Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 21
  • 35. Establish Consistent Implementation Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 22
  • 36. Establish Consistent Implementation 1. Establish and implement formal procedures to manage changes, excluding Replacements-in- kind (RIKs), Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 22
  • 37. Establish Consistent Implementation 1. Establish and implement formal procedures to manage changes, excluding Replacements-in- kind (RIKs), 2. Assign a job function to be the "owner" of the MOC system and to routinely monitor MOC effectiveness, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 22
  • 38. Establish Consistent Implementation 1. Establish and implement formal procedures to manage changes, excluding Replacements-in- kind (RIKs), 2. Assign a job function to be the "owner" of the MOC system and to routinely monitor MOC effectiveness, 3. Define the technical scope of the MOC system/ Identify potential change systems, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 22
  • 39. 3 Identify potential change systems • Process safety management system • Plant layout or equipment location/ arrangement • New chemicals • Software • Procedures • Chemical specifications and suppliers • Job assignments (individual, shift, or staff) • Organization • Policies • Building locations and occupancy patterns • Other Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 23
  • 40. Involve competent personnel Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 24
  • 41. Involve competent personnel 4. Define the MOC roles and responsibilities for various types of company/facility personnel, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 24
  • 42. Involve competent personnel 4. Define the MOC roles and responsibilities for various types of company/facility personnel, 5. Provide awareness training and refresher training on the MOC system to all employees and contractors, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 24
  • 43. Involve competent personnel 4. Define the MOC roles and responsibilities for various types of company/facility personnel, 5. Provide awareness training and refresher training on the MOC system to all employees and contractors, 6. Provide detailed training to all affected employees and contractors who are assigned specific roles within the MOC system, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 24
  • 44. Evaluate possible impact 7. Ensure that the written MOC procedures include the use of an MOC review form and that the following items are addressed prior to any change: – Technical basis for the proposed change – Impact of the proposed change on safety and health – Authorization requirements for the proposed change 8. Use appropriate analytical techniques, including qualitative hazard evaluation methods, to review the potential safety and health impacts of a change, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 25
  • 45. Manage all sources of change Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 26
  • 46. Manage all sources of change 9. For each type/category of change to be evaluated, develop specific examples of changes and RIKs for each category for use in employee, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 26
  • 47. Manage all sources of change 9. For each type/category of change to be evaluated, develop specific examples of changes and RIKs for each category for use in employee, 10.Update all process safety information (PSI) prior to startup of the change. If this is not possible, facilities should use temporary records, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 26
  • 48. Manage all sources of change 9. For each type/category of change to be evaluated, develop specific examples of changes and RIKs for each category for use in employee, 10.Update all process safety information (PSI) prior to startup of the change. If this is not possible, facilities should use temporary records, 11.Communicate changes to potentially affected personnel, including contractors, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 26
  • 49. Keep MOC practices effective Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 27
  • 50. Keep MOC practices effective 12.Keep a summary log of all MOC reviews, including the items that must be included on an MOC review form, to aid day-to-day management of the MOC process, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 27
  • 51. Keep MOC practices effective 12.Keep a summary log of all MOC reviews, including the items that must be included on an MOC review form, to aid day-to-day management of the MOC process, 13.Establish and collect data on MOC performance indicators and efficiency indicators, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 27
  • 52. Keep MOC practices effective 12.Keep a summary log of all MOC reviews, including the items that must be included on an MOC review form, to aid day-to-day management of the MOC process, 13.Establish and collect data on MOC performance indicators and efficiency indicators, 14.Provide input to internal audits of MOC practices based on learnings from the MOC performance indicators, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 27
  • 53. Emergency Change Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 28
  • 54. Emergency Change • A change needed in a situation where the time required for following the normal MOC procedure could result in unacceptable safety hazard, a significant environmental or security incident, or an extreme economic loss. Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 28
  • 55. Simple generic MOC work flow Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 29
  • 56. ISO 31000:2009 - Risk management -- Principles and guidelines 30
  • 57. MOC performance indicators, example • Number of incidents having MOC failure as a contributing factor or root cause, • Percentage of changes within the MOC system that were reviewed incorrectly, • Percentage of MOCs that were reviewed but were not properly documented, • Percentage of changes that were properly evaluated but did not have all of the required authorization signatures on the change control document, • Percentage of changes that were processed on an emergency basis, Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 31
  • 58. 32
  • 59. What went wrong? • “Sometimes there is no systematic procedure, sometimes the procedure is not thorough or is not followed, and sometimes the change is so simple that a formal review seems unnecessary. There is also a reluctance in many companies to look in the literature for reports of similar situations.” • Kletz, T.A., (2009). What went wrong?: case histories of process plant disasters and how they could have been avoided. Gulf Professional Pub., Burlington, MA. 33
  • 60. Successfully implementing MOC procedure • Keep it simple, yet fit for duty • Obtain widespread acceptance and commitment • Field test the system prior to its official implementation • Provide adequate training • Periodically monitor the effectiveness of the MOC system • Use audits and management reviews • Demonstrate management leadership and commitment Center for Chemical Process Safety, (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. 34
  • 61. Recommended reading • Center for Chemical Process, S., (2008). Guidelines for the Management of Change for Process Safety. John Wiley & Sons, Inc. • Baker, J., Bowman, F., Erwin, G., Gorton, S., Hendershot, D., Leveson, N., (2007). The report of the BP U.S. Refineries independent safety review panel, Washington DC. 35