How open is the worldwide Plone community?

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Presentation given at Plone Symposium East 2010, Penn State University, 28 May 2010.

How open is the worldwide
Plone community?

Jonathan Lewis
Plone Symposium East
28 May 2010

motivation

• users are important
• some users become developers
• many users prefer other languages
• isolation of East Asian communities
• empirical evidence required

Research on OSS
communities
• social structures, decision-making, ...
• analysis of codebases, mailing lists
• Tang et al on global participation
• emphasis on developers
• emphasis on English-medium

Aims of analysis

• Newcomers’ questions
• Response rate
• Median response time
• Regulars also on English forums?

Data sources
• Plone-Users • Geeklog (en & ja)
• plone.jp • WordPress (en & ja)
• dzug-zope
• Plone Cono Sur

De nitions & tools

• newcomer: posted < 20 times
• regular: posted >= 20 times
• mailing list thread analysis:
• jwzthreading-0.91

Messages analyzed

Response rates

Response times

Regulars

Conclusions

• response rates high
• response times variable
• Japanese communities
• vibrant but isolated
• pros and cons

References etc.
• Reference
• Tang, R., Hassan, A.E., Zou, Y.: A case study on the impact of global participation on mailing lists
communications of open source projects. In: Proceedings of the 3rd International Workshop on
Knowledge Collaboration in Software Development (KCSD), Kyoto, Japan (November 2009)

• Contact
• Jonathan Lewis
Graduate School of Social Sciences
Hitotsubashi University
jonathan_lewis@mac.com
www.lewis.soc.hit-u.ac.jp

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How open is the worldwide Plone community?

1. How open is the worldwide Plone community? Jonathan Lewis Plone Symposium East 28 May 2010

2. motivation • users are important • some users become developers • many users prefer other languages • isolation of East Asian communities • empirical evidence required

3. Research on OSS communities • social structures, decision-making, ... • analysis of codebases, mailing lists • Tang et al on global participation • emphasis on developers • emphasis on English-medium

4. Aims of analysis • Newcomers’ questions • Response rate • Median response time • Regulars also on English forums?

5. Data sources • Plone-Users • Geeklog (en & ja) • plone.jp • WordPress (en & ja) • dzug-zope • Plone Cono Sur

6. De nitions & tools • newcomer: posted < 20 times • regular: posted >= 20 times • mailing list thread analysis: • jwzthreading-0.91

7. Messages analyzed

8. Response rates

9. Response times

11. Conclusions • response rates high • response times variable • Japanese communities • vibrant but isolated • pros and cons

12. References etc. • Reference • Tang, R., Hassan, A.E., Zou, Y.: A case study on the impact of global participation on mailing lists communications of open source projects. In: Proceedings of the 3rd International Workshop on Knowledge Collaboration in Software Development (KCSD), Kyoto, Japan (November 2009) • Contact • Jonathan Lewis Graduate School of Social Sciences Hitotsubashi University jonathan_lewis@mac.com www.lewis.soc.hit-u.ac.jp

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