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How Your Business Can Use the Features of
      the New Facebook Timeline
• Facebook has recently rolled out the new timeline
  feature for brand pages. Every business page will
  be switched over to Timeline on March 30th, 2012.
  This set of features provide a new way for brands
  to market themselves on Facebook. It will take
  time to get used to the layout, add your content,
  and publish your new timeline so this guide will
  help you get started and published quickly.




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   2
Cover Photograph




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   3
• With the cover photograph feature you can show
  your brand photograph at the timeline top so your
  fans get a visual depiction of what your brand is
  about the moment they visit your page. The
  photograph can be customized with an image that
  is 855 by 320 pixels. You can use this new feature to
  get very creative with your cover photograph and
  promote your brand even more through Facebook.
  There are many companies already making good
  use of this feature.



www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   4
Smaller Picture Profile




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   5
• Another new change with the timeline is the use of
  a smaller profile picture. You’ll need to change any
  old photographs you have to use the new format
  style. Your new picture must use the dimensions of
  180 x 180. One way to make use of this is to just use
  a logo to summarize what your brand is about.




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   6
The About Section




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   7
• The about section was always a part of your
  Facebook page but it’s now featured near the top
  of the new timeline. You can update this section to
  suit your needs on the site. You can also work with
  the about section and put in your physical address,
  hours of operation, telephone number, and other
  important information about your business. This
  will only apply if you have a physical location for
  your business, but it will help people contact you so
  make use of it. For other businesses you can enter
  in a clear description so users understand your
  timeline better.

www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   8
Banner for Applications




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   9
• The old photo banner is replaced with the new
  applications style banner. This will highlight any
  applications that are added to the timeline. Old
  application on the left will appear on this new banner.
  The Admin can decide which three applications to show
  in the slots on the banner. You’ll want to choose from
  your most important applications to highlight in this
  section of the timeline. The images shown in this new
  application banner can be customized so make use of
  this feature with your images at 111 x 74 pixels. It’s
  important to note that you can add more applications
  but these are accessed via a drop down menu. Be sure
  to place your most important applications on the new
  banner feature.


www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   10
Fan Messages On/Off Feature




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   11
• With the new timeline feature any fan can now send you
  private messages. This new feature is located by the
  application banner on the right corner of the
  application. You do have the option to turn this feature
  on and off to suit your needs. This handy feature gives
  your fans a way of contacting you privately about
  problems with your timeline so you can handle inquires
  about services or products with ease. Access this
  feature from the administration panel. This new feature
  is a great way for your customers to interact with your
  brand and company. You can also now choose to hide
  recent posts of fans if you want. Go to the permissions
  section and turn of this section if you need to.

www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   12
Changing the Visibility of Posts
by Others and the Activity Log




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   13
• You have the ability to approve content before it
  goes onto your live timeline. You’ll find this feature
  under the manage permissions section. There are
  times when you might want to have content
  approved before it’s placed on the timeline which
  gives you more control. The activity log feature
  provides you a listing of posts on your page in the
  past such as photographs and other content. This
  content has editing features as well and you can
  choose to highlight certain sections. A delete
  features allow you to remove what you don’t want.


www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   14
The Admin Panel




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   15
• The administration panel provides you with
  notifications, settings, insights, messages and
  other information all from one interface. This is
  only visible to the admin of the timeline and it gives
  you a quick overview while you administer your
  timeline. From here you can invite Facebook
  friends and other contacts to be a part of your
  timeline.




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   16
Milestone Feature




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   17
• With the new milestone feature you can add
  important events that relate to your organization.
  You could show when your company opened, add
  photographs and then how you progressed over
  time. This feature can gives your users a good view
  of your company and add some genuine interest to
  your timeline. To start you’ll need to enter in
  information about when your company was
  founded. You can have some fun with this new
  feature and get creative here.



www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   18
Use Post Pins




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   19
• Another feature allows you to pin different posts to
  your page at the top for up to seven days. This lets
  you highlight important information for promotion
  purposes and gets it out to your fans and readers.
  Find the content you want, edit the information,
  and then the pin to top to have this as featured
  content.




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588   20
An Essential Tool for Your Business
• The new Facebook timeline has plenty of tools you can use
  to make your brand and page more accessible to your
  readers. Use the new photograph features, change your
  about section, and place important applications where
  they are visible. Work with your posts, fan messages, and
  other content with ease. Use the new milestone feature to
  highlight events in your company. Your company can
  benefit from the new Facebook timeline.


• For more Internet Marketing Tips, visit: http://www.upperhandtech.com




www.upperhandtech.com - info@upperhandtech.com - 218-242-1588             21

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How Your Business Can Use the Features of the New Facebook Timeline

  • 1. How Your Business Can Use the Features of the New Facebook Timeline
  • 2. • Facebook has recently rolled out the new timeline feature for brand pages. Every business page will be switched over to Timeline on March 30th, 2012. This set of features provide a new way for brands to market themselves on Facebook. It will take time to get used to the layout, add your content, and publish your new timeline so this guide will help you get started and published quickly. www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 2
  • 3. Cover Photograph www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 3
  • 4. • With the cover photograph feature you can show your brand photograph at the timeline top so your fans get a visual depiction of what your brand is about the moment they visit your page. The photograph can be customized with an image that is 855 by 320 pixels. You can use this new feature to get very creative with your cover photograph and promote your brand even more through Facebook. There are many companies already making good use of this feature. www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 4
  • 5. Smaller Picture Profile www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 5
  • 6. • Another new change with the timeline is the use of a smaller profile picture. You’ll need to change any old photographs you have to use the new format style. Your new picture must use the dimensions of 180 x 180. One way to make use of this is to just use a logo to summarize what your brand is about. www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 6
  • 7. The About Section www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 7
  • 8. • The about section was always a part of your Facebook page but it’s now featured near the top of the new timeline. You can update this section to suit your needs on the site. You can also work with the about section and put in your physical address, hours of operation, telephone number, and other important information about your business. This will only apply if you have a physical location for your business, but it will help people contact you so make use of it. For other businesses you can enter in a clear description so users understand your timeline better. www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 8
  • 9. Banner for Applications www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 9
  • 10. • The old photo banner is replaced with the new applications style banner. This will highlight any applications that are added to the timeline. Old application on the left will appear on this new banner. The Admin can decide which three applications to show in the slots on the banner. You’ll want to choose from your most important applications to highlight in this section of the timeline. The images shown in this new application banner can be customized so make use of this feature with your images at 111 x 74 pixels. It’s important to note that you can add more applications but these are accessed via a drop down menu. Be sure to place your most important applications on the new banner feature. www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 10
  • 11. Fan Messages On/Off Feature www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 11
  • 12. • With the new timeline feature any fan can now send you private messages. This new feature is located by the application banner on the right corner of the application. You do have the option to turn this feature on and off to suit your needs. This handy feature gives your fans a way of contacting you privately about problems with your timeline so you can handle inquires about services or products with ease. Access this feature from the administration panel. This new feature is a great way for your customers to interact with your brand and company. You can also now choose to hide recent posts of fans if you want. Go to the permissions section and turn of this section if you need to. www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 12
  • 13. Changing the Visibility of Posts by Others and the Activity Log www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 13
  • 14. • You have the ability to approve content before it goes onto your live timeline. You’ll find this feature under the manage permissions section. There are times when you might want to have content approved before it’s placed on the timeline which gives you more control. The activity log feature provides you a listing of posts on your page in the past such as photographs and other content. This content has editing features as well and you can choose to highlight certain sections. A delete features allow you to remove what you don’t want. www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 14
  • 15. The Admin Panel www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 15
  • 16. • The administration panel provides you with notifications, settings, insights, messages and other information all from one interface. This is only visible to the admin of the timeline and it gives you a quick overview while you administer your timeline. From here you can invite Facebook friends and other contacts to be a part of your timeline. www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 16
  • 17. Milestone Feature www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 17
  • 18. • With the new milestone feature you can add important events that relate to your organization. You could show when your company opened, add photographs and then how you progressed over time. This feature can gives your users a good view of your company and add some genuine interest to your timeline. To start you’ll need to enter in information about when your company was founded. You can have some fun with this new feature and get creative here. www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 18
  • 19. Use Post Pins www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 19
  • 20. • Another feature allows you to pin different posts to your page at the top for up to seven days. This lets you highlight important information for promotion purposes and gets it out to your fans and readers. Find the content you want, edit the information, and then the pin to top to have this as featured content. www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 20
  • 21. An Essential Tool for Your Business • The new Facebook timeline has plenty of tools you can use to make your brand and page more accessible to your readers. Use the new photograph features, change your about section, and place important applications where they are visible. Work with your posts, fan messages, and other content with ease. Use the new milestone feature to highlight events in your company. Your company can benefit from the new Facebook timeline. • For more Internet Marketing Tips, visit: http://www.upperhandtech.com www.upperhandtech.com - info@upperhandtech.com - 218-242-1588 21