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         THE FUTURE OF EMAIL
>>Intel’s television advertisement
                                                                     research
                                              Current Views on Communication




>>Analysis of Intel's TV campaign




                          What is Intel’s message?
>>IconicIconic symbolism
         symbolism
                                                                                    Historical & Current Meaning of Icon
                                                                             >>Dictionary definition                     >>Book on icon
                                                                                                                                              research
          Jesus blesses. Jesus always holds up three fingers pointing        ICON
                                                                                                                         "A BMW 325i is the self-proclaimed 'ultimate driving machine,'
          upwards or downwards. In this case downwards.
                                                                             Pronunciation: 'I-"kän
                                                                                                                         but also an abstract shape that has been honed down
          This symbolizes the Holy Trinity, the Father, the Son and          Function: noun                              to bring out and combine, without ever stating, ideas of
          the Holy Spirit.                                                   Etymology: Latin, from Greek eikOn,         speed, luxury, status, engineering, and comfort,"
                                                                                        from eikenai to resemble         observes Betsky. "This, like many icons, presents a warped
          Jesus blesses. In this case he holds his fingers upwards.
                                                                                                                         mirror to us, as if we could transform ourselves into
          A common practice with orthodox priests.                           1) a usually pictorial representation :
                                                                                                                         something else by using, being in, or wearing these objects."
                                                                                IMAGE
                                                                                                                         Icons: Magnets of Meaning
                                                                             2) a conventional religious image
          Open hand. Here the hand of the holy Elisabeth. (The mother of        typically painted on a small wooden
          John the Baptist). Female Saints may not bless. They hold             panel and used in the devotions          >>Computer icons
          up the open hand as a symbolic act in rejection of ordinary life      of Eastern Christians
          and a belonging with God.
                                                                             3) an object of uncritical devotion :
          Hodigitria. (The female guide). Mary points with her hand            IDOL
          towards Jesus. She wants to say "do as he says" or
         "follow his road".                                                  4) EMBLEM, SYMBOL <the house became
                                                                                an icon of 1860's residential
                                                                                architecture — Paul Goldberger >
          St Patrick with his trefoil symbolizes Ireland.
                                                                             5) a : sign (as a word or graphic symbol)
                                                                                whose form suggests its meaning
                                                                                b : graphic symbol on a computer
                                                                               display screen that suggests
                                                                                the purpose of an available function
          Mary. The never fading rose. The name originates from a hymn,
                                                                             source: http://m-w.com
          which is sung in church a few weeks before Easter.
          It acknowledges the Godmother as the woman who has given
          birth to the never fading rose, which means to say Jesus Christ,
          our Lord. It compares Jesus with the noblest of all flowers.
note pad




                                                          Still e-mail ?
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                                              chat room




                address book       calendar
>>Compare the following considerations in information transfer from one age to the next:
                                                                                                                   Communication History
                        >>The need for information has changed over the course of human history, which can be roughly divided into the following ages:
                                                                                                                                °
                                                                                                                                                                         research
                                                                                                                                                         STONE AGE AGRICULTURAL AGE INDUSTRIAL AGE INFORMATION AGE
                                                                                                                                    What were the means of communication during this time?
                                                                                                                                °   What was the speed of the communication? What were the means of spreading the word?
                                                                                                                                °   What was the size of the audience?
                                                                                                                                °   How much information was transmitted in any one communication? (How big was the file?)
                                                                                                                                °   What was the purpose of transmitting the information?

>>STONE AGE                                                      >>AGRICULTURAL AGE                                                 >>INDUSTRIAL AGE                                              >>THE INFORMATION AGE
Basic needs for food, clothing, shelter and                      By 9,000 BC people were more settled and lived                     During the Industrial Revolution (beginning around            Beginning roughly around 1950, the Information
protection took most of a person’s time.                         in small communities and growing crops.                            1780) commerce, trade and politics sparked                    Age brought more tools, technology and
Hunters and gathers loved in roaming groups                      The wheel provides locomotion to begin more                        the change from the Agricultural Age to the                   information. More white collar workers deal with
of 20-30 people and only the most                                travel and shipping of goods.                                      Industrial Age. Farming loses ground to manufacturing         information needs and decisions than blue
immediate or important information recorded.                     Animal domestication changes life dramatically.                    and industry in Europe and America.                           collar workers deal with goods – producing jobs.

Means of Communications                                          Means of Communications                                            New Technology Tools for the Industrial Age                   Industrial vs Information Age Worker Needs
   ° Oral histories                                                 ° Oral histories continue to be shared and                         °   Typewriters                                            Industrial Age Worker
   ° Storytelling                                                     passed down                                                      °   Photo-chemistry                                           ° low-discretion
   ° Pectoral inscriptions in animal bones, clay                    ° Record keeping is a must with more                               °   Telegraph                                                 ° little decision-making
     and stone                                                        permanent lifestyles –crops and animals                          °   Telephone                                                 ° simple tasks
                                                                      must be accounted for.                                           °   Mimeograph                                                ° Little use of judgment
Speed, Size and Purpose of                                                                                                             °   Paper made from vegetable fiber                         Information Age Worker
Communication                                                    Later Advancements in Communication                                   °   Lithography                                               ° High-discretion
   ° Information was communicated slowly                            °   Tokens    3,400 BC                                             °   Personal cameras                                          ° Lots of decision-making
     between groups of hunters and gatherers                        °   Scribes   2,600 BC                                             °   Phonographic disks                                        ° Complex tasks
   ° Information was for survival – Where is the                    °   Seals     2,400 BC                                             °   Radio signal                                              ° Considerable thinking
     food growing? Water location? Protected                        °   Writing    1,400 BC                                                                                                          ° Skills
     environment? Animals to hunt or hide from?                                                                                     New Communication matrix of the Industrial Age
                                                                                                                                       °   Circulating libraries                                  Some Tools and Technology of Information Age
                                                                                                                                       °   Postal services                                           °   Microwaves
                                                                                                                                       °   Phonographs                                               °   Color TV
                                                                                                                                       °   Motion pictures                                           °   Color motion pictures
                                                                                                                                       °   Television                                                °   Microchips
                                                                                                                                       °   Transcontinental telephone calls                          °   Cell phones / pagers
                                                                                                                                       °   Wireless radio                                            °   Photocopiers
                                                                                                                                       °   Book of the Month Club                                    °   Fax machines
                                                                                                                                       °   Air mail                                                  °   Camcorders
                                                                                                                                       °   Photocopiers                                              °   Videodisks
                                                                                                                                       °   Harvard’s MARK I and Pennsylvania’s ENIAC 0               °   Point & shoot cameras
                                                                                                                                       °   The first computers                                        °   Holograms
                                                                                                                                                                                                     °   Fiber optics
                                                                                                                                                                                                     °   CD ROMs
                                                                                                                                                                                                     °   Internet
                                                                                                                                                                                                     °   World Wide Web
The Challenge
>>The Challenge
 Despite the massive change in information storage and
 retrieval technology over time, our capacity to
 understand and synthesize information has remained
 constant. Beth Clough, a student of library science
 and the University of Maryland, offers this very instructive
 historical overview of information storage and retrieval:

                                                                                                                                                   >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
 INFORMATION STORAGE
 3000 BC.             Clay tablets                 1 cci
 1450 AD              Printed page                 500 cci
 1990s                Optical disk                 125,000,000,000 cci

 COMPUTATION
 5000 BC              Abacus                       2-4 ips
 1945 AD              Computer                     110 ips                                                                                                                                      >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
 1960s                Computer                     100,000 ips
 1970s                Computer                     1,000,000 ips
                                                   1,00
                                                      00,000
                                                           0
 1980s                Computer                     10,000,000 ips
                                                   10,0
                                                      000,00
                                                           00 s
 1990s                Computer                     1,000,000,000 ips                                        >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
 TRANSMISSION OF INFORMATION
 4000 BC              Messenger                    .01 wpm
 1844 BC              Telegraph                    50-60 wpm
 1980s                Cable/fiber                   1,000,000,000 wpm
 1990s                Fiber optics                 100,000,000,000 wpm

 HUMAN INFORMATION PROCESSING
 4000 BC              Written language             300 wpm
 Today

 4000 BC
                      Written language

                      Visual images
                                            SAME   300 wpm

                                                   100,000,000 bpg
 Today

 4000 BC
                      Visual images

                      Spoken language
                                            SAME   100,000,000 bpg

                                                   120 wpm
 Today                Spoken language
                                            SAME   120 wpm


                                                                                                                      >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
 [cci = character per cubic inch] [ips = instructions per second] [wps = words per minute] [bpg = bits per glance]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

                                                                                                        WHAT IS NEEDED
                                                                                      camera            IS A REVOLUTION
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>                                                       mobile phone                 >>just another new>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                      organizer                    >>>>>>>gadget>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                                                   >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>                                             web portal
                                                                                                         IN THE WAY>> is a revolution >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                                                   >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                                                   >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

                                                                                                       WE COMMUNICATE
                                                                                                                   >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                                                   >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                                                   >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                                                   >>>> The Solution >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                                                   >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>




                                                                                                                                   > > > > > > >
                                                                                      >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                                                   >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                      >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                                                   >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                      >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                                                   >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                      >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                                                   >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                      >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                                                   >>>>>>>>>>>>>>>>
                                                                                      >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                                                                      >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>               Communication Mix                          >>>>>>>>>
>>KEY
                                                    Matrix of Communication Limitations
                                                                                            investigation
        Functional hand              receive send   output            response    receive   send       output       response     receive   send       output       response

        Functional voice               T     T      T            T   T       T      B        T     B            B   B       T      B        B     B            B   B      B
                                       B     B                   B           B               S?                             S?
        Functional sight                     S?                              S?                          2 possible paths                              1 possible path
        Functional hearing
                                                    B            B   B       B    receive   send       output       response     receive   send       output       response
        Quadriplegic                                             T           T
                                                                             S?     T        T     T            T   T       T      OD       ID    OD       OD      OD     ID
        Mute                                             12 possible paths          B        B                  B           B               S?                            S?
                                                                                                                                                       2 possible paths
        Blind
                                     receive send       output        response                     B         B       B      B
        Deaf                                                                                                 T              T    receive   send       output       response
                                       S     S      S            S   S       S                           8 possible paths
                                       B     B                   B           B                                                     T        ID    T        T       T      ID
  S     Modes of messages                                                         receive   send       output       response
        being received and                          B         B       B      B                                                                         1 possible path
        understood by user                                                          S        B     S            S   S       B
                                                              S              S
  S     Modes of outputting                               8 possible paths          B                           B                receive   send       output       response
        messages from
        incoming source                                                                            B        B       B       B      S        ID    S            S   S      ID
                                     receive send       output        response
                                                                                                            S
  S     Possible modes of                                                                               4 possible paths                               1 possible path
        messages being                 T     T      T            T   T       T
        output by user                 S     B                   S           B
                                       B                         B                receive   send       output       response     receive   send       output       response

  T     Text                                                                        T        ID    T        T        T      ID     OD       ID    OD      OD       OD     ID
                                                    S            S   S       T
                                                                 T           B      S?       S?             S?              S?
  S     Spoken                                                                                                                                         1 possible path
                                                                 B
  S?    Possibly able to speak                                                                     S?       S?      S?      S?
                                                    B         B       B      B                              T               ID
  B     Braille                                               T              T                          8 possible paths

  ID    Special input device                                  S
                                                         18 possible paths        receive   send       output       response
  OD    Special output device
                                                                                    S        S     S            S    S      S
                                     receive send       output        response
                                                                                                        1 possible path
        Same mode without              S     S      T            T   S       S
        changes                        T                         S                receive   send       output       response
        Possibilities of different
        modes                                       S         S       T      S      T        ID    T            T    T      ID
                                                              T                     S                           S
        Must be of a different                            4 possible paths
        modes                                                                                      S        S       S       ID
                                                                                                            T
                                                                                                        4 possible paths
New Matrix of Choices
receive   send   output         response       path
                                                      communication mix
  T       T      T        T     T          T
  S       S                                S
  B       B                                B

                          S     S      S
                                       T
                                       B

                          B     B          B
                                           T
                                           S


                 S        S     S          S
                                           T
                                           B

                          T     T          T




                                                         27
                                           B
                                           S

                          B     B          B
                                           S
                                           T


                 B        B     B          B
                                           T
                                           S

                          T     T          T
                                           S
                                           B

                          S     S      S
                                       T
                                       B


                                    27 possible choices
                     27 possible choices
>>KEY                 >>CHOICES
                                           Situations of Communication Complexities                        investigation
        Braille
        Spoken
        Text                                                                                                                                                                                secretary with eye surgery
                                                                    the grand kid just gone to sleep
        Receiving
                                          needs to rest his voice
        Displaying
                                                                                                                             boring boardroom meetings
        Responding                                                                             hearing aid that doesn't always work right                                                                 both hands are occupied
        Example to
        be found in
        photographs


                                                                                                                                                   chatting to your friend about your new guide dog       when lights go off, on, off...




                                                                                                                                                                            too dim to see anything
                                                                    when it's too loud too shout

                                  question and answer time

                                                                                                                  keeping in touch with old vets   checking on web for supply cost



                                                       crossing language barriers


                                                                                                                                                                         receiving an insider tip     helping the illiterate
                                                                                         the annoying nasal voice
                                  girlfriend calls 5 times during an 1 hour lecture

                                                                                      highly contagious disease
                                                                                                                      automated customer service systems

    Your new tool to people, problems, and situations
Icon                             Animation
                                                         new email icon
                                                    Steps in Usage                                                                      27 Paths




                                             in-active
                 administrator                                                                                1 incoming modes
                                                         braille             text              voice




                                             incoming
                                                                                                              2 indication of the
                                                                                                                preset method
                                                                                                                of alerting for
                                                                                                                incoming message


                                                                                                              3 selecting a mode
                                                                                                                of display
Function                                                 braille > voice    text > braille     voice > text




                                             translate
 1           2                                                                                                4 indication the chosen
                                                                                                                mode of display



                                                                                                              5 selecting a mode
                                                                                                                of response
                                                         voice > text      braille > braille   text > voice
4            3
                                             output




1) braille                                                                                                    6 indication the chosen
                                                                                                                mode of response
2) text

3) voice
                                             in-active




                                                                                                              7 finished input
4) special
   input/output
>>>>>>>>>>>>>>>>>>
                                     >>>>>>>>>>
                                                          >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                        >>>>>>>
                                                       >>>>>>>>>>>>>>>>
                            >>>>>>>>>>>>>>>>>>>>>>
                                                          >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                               >>>>>>>>>>>>>>>>>>>>
                   >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
                                     >>>>>>>>>>>>>>
In a Typical Day
                                                         >>>>>>>>>>>>>>>>>

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Administrator

  • 1. administrator administrator THE FUTURE OF EMAIL
  • 2. >>Intel’s television advertisement research Current Views on Communication >>Analysis of Intel's TV campaign What is Intel’s message?
  • 3. >>IconicIconic symbolism symbolism Historical & Current Meaning of Icon >>Dictionary definition >>Book on icon research Jesus blesses. Jesus always holds up three fingers pointing ICON "A BMW 325i is the self-proclaimed 'ultimate driving machine,' upwards or downwards. In this case downwards. Pronunciation: 'I-"kän but also an abstract shape that has been honed down This symbolizes the Holy Trinity, the Father, the Son and Function: noun to bring out and combine, without ever stating, ideas of the Holy Spirit. Etymology: Latin, from Greek eikOn, speed, luxury, status, engineering, and comfort," from eikenai to resemble observes Betsky. "This, like many icons, presents a warped Jesus blesses. In this case he holds his fingers upwards. mirror to us, as if we could transform ourselves into A common practice with orthodox priests. 1) a usually pictorial representation : something else by using, being in, or wearing these objects." IMAGE Icons: Magnets of Meaning 2) a conventional religious image Open hand. Here the hand of the holy Elisabeth. (The mother of typically painted on a small wooden John the Baptist). Female Saints may not bless. They hold panel and used in the devotions >>Computer icons up the open hand as a symbolic act in rejection of ordinary life of Eastern Christians and a belonging with God. 3) an object of uncritical devotion : Hodigitria. (The female guide). Mary points with her hand IDOL towards Jesus. She wants to say "do as he says" or "follow his road". 4) EMBLEM, SYMBOL <the house became an icon of 1860's residential architecture — Paul Goldberger > St Patrick with his trefoil symbolizes Ireland. 5) a : sign (as a word or graphic symbol) whose form suggests its meaning b : graphic symbol on a computer display screen that suggests the purpose of an available function Mary. The never fading rose. The name originates from a hymn, source: http://m-w.com which is sung in church a few weeks before Easter. It acknowledges the Godmother as the woman who has given birth to the never fading rose, which means to say Jesus Christ, our Lord. It compares Jesus with the noblest of all flowers.
  • 4. note pad Still e-mail ? search portal chat room address book calendar
  • 5. >>Compare the following considerations in information transfer from one age to the next: Communication History >>The need for information has changed over the course of human history, which can be roughly divided into the following ages: ° research STONE AGE AGRICULTURAL AGE INDUSTRIAL AGE INFORMATION AGE What were the means of communication during this time? ° What was the speed of the communication? What were the means of spreading the word? ° What was the size of the audience? ° How much information was transmitted in any one communication? (How big was the file?) ° What was the purpose of transmitting the information? >>STONE AGE >>AGRICULTURAL AGE >>INDUSTRIAL AGE >>THE INFORMATION AGE Basic needs for food, clothing, shelter and By 9,000 BC people were more settled and lived During the Industrial Revolution (beginning around Beginning roughly around 1950, the Information protection took most of a person’s time. in small communities and growing crops. 1780) commerce, trade and politics sparked Age brought more tools, technology and Hunters and gathers loved in roaming groups The wheel provides locomotion to begin more the change from the Agricultural Age to the information. More white collar workers deal with of 20-30 people and only the most travel and shipping of goods. Industrial Age. Farming loses ground to manufacturing information needs and decisions than blue immediate or important information recorded. Animal domestication changes life dramatically. and industry in Europe and America. collar workers deal with goods – producing jobs. Means of Communications Means of Communications New Technology Tools for the Industrial Age Industrial vs Information Age Worker Needs ° Oral histories ° Oral histories continue to be shared and ° Typewriters Industrial Age Worker ° Storytelling passed down ° Photo-chemistry ° low-discretion ° Pectoral inscriptions in animal bones, clay ° Record keeping is a must with more ° Telegraph ° little decision-making and stone permanent lifestyles –crops and animals ° Telephone ° simple tasks must be accounted for. ° Mimeograph ° Little use of judgment Speed, Size and Purpose of ° Paper made from vegetable fiber Information Age Worker Communication Later Advancements in Communication ° Lithography ° High-discretion ° Information was communicated slowly ° Tokens 3,400 BC ° Personal cameras ° Lots of decision-making between groups of hunters and gatherers ° Scribes 2,600 BC ° Phonographic disks ° Complex tasks ° Information was for survival – Where is the ° Seals 2,400 BC ° Radio signal ° Considerable thinking food growing? Water location? Protected ° Writing 1,400 BC ° Skills environment? Animals to hunt or hide from? New Communication matrix of the Industrial Age ° Circulating libraries Some Tools and Technology of Information Age ° Postal services ° Microwaves ° Phonographs ° Color TV ° Motion pictures ° Color motion pictures ° Television ° Microchips ° Transcontinental telephone calls ° Cell phones / pagers ° Wireless radio ° Photocopiers ° Book of the Month Club ° Fax machines ° Air mail ° Camcorders ° Photocopiers ° Videodisks ° Harvard’s MARK I and Pennsylvania’s ENIAC 0 ° Point & shoot cameras ° The first computers ° Holograms ° Fiber optics ° CD ROMs ° Internet ° World Wide Web
  • 6. The Challenge >>The Challenge Despite the massive change in information storage and retrieval technology over time, our capacity to understand and synthesize information has remained constant. Beth Clough, a student of library science and the University of Maryland, offers this very instructive historical overview of information storage and retrieval: >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> INFORMATION STORAGE 3000 BC. Clay tablets 1 cci 1450 AD Printed page 500 cci 1990s Optical disk 125,000,000,000 cci COMPUTATION 5000 BC Abacus 2-4 ips 1945 AD Computer 110 ips >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 1960s Computer 100,000 ips 1970s Computer 1,000,000 ips 1,00 00,000 0 1980s Computer 10,000,000 ips 10,0 000,00 00 s 1990s Computer 1,000,000,000 ips >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TRANSMISSION OF INFORMATION 4000 BC Messenger .01 wpm 1844 BC Telegraph 50-60 wpm 1980s Cable/fiber 1,000,000,000 wpm 1990s Fiber optics 100,000,000,000 wpm HUMAN INFORMATION PROCESSING 4000 BC Written language 300 wpm Today 4000 BC Written language Visual images SAME 300 wpm 100,000,000 bpg Today 4000 BC Visual images Spoken language SAME 100,000,000 bpg 120 wpm Today Spoken language SAME 120 wpm >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [cci = character per cubic inch] [ips = instructions per second] [wps = words per minute] [bpg = bits per glance]
  • 7. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> WHAT IS NEEDED camera IS A REVOLUTION >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> mobile phone >>just another new>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> organizer >>>>>>>gadget>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> web portal IN THE WAY>> is a revolution >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> WE COMMUNICATE >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>> The Solution >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > > > > > > > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Communication Mix >>>>>>>>>
  • 8. >>KEY Matrix of Communication Limitations investigation Functional hand receive send output response receive send output response receive send output response Functional voice T T T T T T B T B B B T B B B B B B B B B B S? S? Functional sight S? S? 2 possible paths 1 possible path Functional hearing B B B B receive send output response receive send output response Quadriplegic T T S? T T T T T T OD ID OD OD OD ID Mute 12 possible paths B B B B S? S? 2 possible paths Blind receive send output response B B B B Deaf T T receive send output response S S S S S S 8 possible paths B B B B T ID T T T ID S Modes of messages receive send output response being received and B B B B 1 possible path understood by user S B S S S B S S S Modes of outputting 8 possible paths B B receive send output response messages from incoming source B B B B S ID S S S ID receive send output response S S Possible modes of 4 possible paths 1 possible path messages being T T T T T T output by user S B S B B B receive send output response receive send output response T Text T ID T T T ID OD ID OD OD OD ID S S S T T B S? S? S? S? S Spoken 1 possible path B S? Possibly able to speak S? S? S? S? B B B B T ID B Braille T T 8 possible paths ID Special input device S 18 possible paths receive send output response OD Special output device S S S S S S receive send output response 1 possible path Same mode without S S T T S S changes T S receive send output response Possibilities of different modes S S T S T ID T T T ID T S S Must be of a different 4 possible paths modes S S S ID T 4 possible paths
  • 9. New Matrix of Choices receive send output response path communication mix T T T T T T S S S B B B S S S T B B B B T S S S S S T B T T T 27 B S B B B S T B B B B T S T T T S B S S S T B 27 possible choices 27 possible choices
  • 10. >>KEY >>CHOICES Situations of Communication Complexities investigation Braille Spoken Text secretary with eye surgery the grand kid just gone to sleep Receiving needs to rest his voice Displaying boring boardroom meetings Responding hearing aid that doesn't always work right both hands are occupied Example to be found in photographs chatting to your friend about your new guide dog when lights go off, on, off... too dim to see anything when it's too loud too shout question and answer time keeping in touch with old vets checking on web for supply cost crossing language barriers receiving an insider tip helping the illiterate the annoying nasal voice girlfriend calls 5 times during an 1 hour lecture highly contagious disease automated customer service systems Your new tool to people, problems, and situations
  • 11. Icon Animation new email icon Steps in Usage 27 Paths in-active administrator 1 incoming modes braille text voice incoming 2 indication of the preset method of alerting for incoming message 3 selecting a mode of display Function braille > voice text > braille voice > text translate 1 2 4 indication the chosen mode of display 5 selecting a mode of response voice > text braille > braille text > voice 4 3 output 1) braille 6 indication the chosen mode of response 2) text 3) voice in-active 7 finished input 4) special input/output
  • 12. >>>>>>>>>>>>>>>>>> >>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>> In a Typical Day >>>>>>>>>>>>>>>>>