1. Empathetic Listening “ People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17. No matter who you are, where you live, or what your religion – when we truly need to be heard we speak to the greatest “ empathetic listener,” known to mankind…