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holistic outlook bridge
The bridge between Notes and Outlook
during a transition and in coexistence

1 | 24.02.2014 | © holistic-net GmbH
The initial situation

In many companies, the email systems IBM Notes and Microsoft Outlook
are used conjunctionally either temporarily or permanently.

This state can occur in the context of a migration from IBM Notes to
Microsoft Outlook or it can be part of a medium-term strategy brought
on, for example, by mergers of companies using different email
systems.
While, with a few known exceptions, normal email communication
between both systems will work, email functionality embedded in Notes
applications causes problems, because of the implementation requiring
the usage of a Notes mailbox.

2 | 24.02.2014 | © holistic-net GmbH
Problem areas

1.

Inbound - Using a specific Notes application (i.e. UHD) includes taking over
emails from either the users’ mailbox or another one. The source may be
any folder in the mailbox. The process may be a manual Copy&Paste
command, or a Copy&Paste included in a more complex implementation
context. A Copy&Paste function from Outlook into a Notes application will
not work.

2.

Outbound – Within a specific Notes application emails are sent and saved.
The control of this process is passed to the Notes mailbox. The Notes
mailbox should not be used, even if it is physically still available. Emails
should not be saved in the Notes outbox.

3.

Embedded – The inbox or other folder within the Notes mailbox is displayed
within a Notes application frameset. After the migration, the folder will be
empty. The corresponding Outlook folder will not be displayed.

3 | 24.02.2014 | © holistic-net GmbH
holistic outlook bridge - components

Inbound via the Outlook add-in or COM interface
Outbound via a COM interface

Embedded via a Java applet

In complex implementations, all 3 components, Outlook add-in, COM
interface, and Java applet, are needed.

4 | 24.02.2014 | © holistic-net GmbH
Design goals

• It is believed that the customer has rather advanced IBM Notes development
skills than Microsoft Outlook development skills. For this reason, all
programming and configuration of embedding the functionalities of the
holistic outlook bridge in the given Notes application will be done in Notes.
• A documentation of the needed LotusScript library which uses the COM
interface is delivered with the product. Code Snippets will be offered.
• Many changes can be implemented centrally in the mail-template.

• The Outlook addin is just an installation without any programming interface.
Configuration takes place in a Notes application, or directly in the registry. It
creates ribbon entries and other extensions of the context menu.
• Both components are .NET solutions.

• Communication between the components takes place on the client. There is
no server side installation.

5 | 24.02.2014 | © holistic-net GmbH
holistic outlook bridge – Microsoft Outlook add-in

6 | 24.02.2014 | © holistic-net GmbH
holistic outlook bridge – modified mail template

7 | 24.02.2014 | © holistic-net GmbH
holistic outlook bridge – embedded Outlook inbox in a Notes application

8 | 24.02.2014 | © holistic-net GmbH
Kontakt

holistic-net
Gesellschaft für Informations- &
Kommunikationssysteme mbH
Deisterstraße 83
30449 Hannover

www.holistic-net.de
Info@holistic-net.de
Tel.: +49 511 760728-0
FAX: +49 511 760728-99

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holistic outlook bridge 2014(e)

  • 1. holistic outlook bridge The bridge between Notes and Outlook during a transition and in coexistence 1 | 24.02.2014 | © holistic-net GmbH
  • 2. The initial situation In many companies, the email systems IBM Notes and Microsoft Outlook are used conjunctionally either temporarily or permanently. This state can occur in the context of a migration from IBM Notes to Microsoft Outlook or it can be part of a medium-term strategy brought on, for example, by mergers of companies using different email systems. While, with a few known exceptions, normal email communication between both systems will work, email functionality embedded in Notes applications causes problems, because of the implementation requiring the usage of a Notes mailbox. 2 | 24.02.2014 | © holistic-net GmbH
  • 3. Problem areas 1. Inbound - Using a specific Notes application (i.e. UHD) includes taking over emails from either the users’ mailbox or another one. The source may be any folder in the mailbox. The process may be a manual Copy&Paste command, or a Copy&Paste included in a more complex implementation context. A Copy&Paste function from Outlook into a Notes application will not work. 2. Outbound – Within a specific Notes application emails are sent and saved. The control of this process is passed to the Notes mailbox. The Notes mailbox should not be used, even if it is physically still available. Emails should not be saved in the Notes outbox. 3. Embedded – The inbox or other folder within the Notes mailbox is displayed within a Notes application frameset. After the migration, the folder will be empty. The corresponding Outlook folder will not be displayed. 3 | 24.02.2014 | © holistic-net GmbH
  • 4. holistic outlook bridge - components Inbound via the Outlook add-in or COM interface Outbound via a COM interface Embedded via a Java applet In complex implementations, all 3 components, Outlook add-in, COM interface, and Java applet, are needed. 4 | 24.02.2014 | © holistic-net GmbH
  • 5. Design goals • It is believed that the customer has rather advanced IBM Notes development skills than Microsoft Outlook development skills. For this reason, all programming and configuration of embedding the functionalities of the holistic outlook bridge in the given Notes application will be done in Notes. • A documentation of the needed LotusScript library which uses the COM interface is delivered with the product. Code Snippets will be offered. • Many changes can be implemented centrally in the mail-template. • The Outlook addin is just an installation without any programming interface. Configuration takes place in a Notes application, or directly in the registry. It creates ribbon entries and other extensions of the context menu. • Both components are .NET solutions. • Communication between the components takes place on the client. There is no server side installation. 5 | 24.02.2014 | © holistic-net GmbH
  • 6. holistic outlook bridge – Microsoft Outlook add-in 6 | 24.02.2014 | © holistic-net GmbH
  • 7. holistic outlook bridge – modified mail template 7 | 24.02.2014 | © holistic-net GmbH
  • 8. holistic outlook bridge – embedded Outlook inbox in a Notes application 8 | 24.02.2014 | © holistic-net GmbH
  • 9. Kontakt holistic-net Gesellschaft für Informations- & Kommunikationssysteme mbH Deisterstraße 83 30449 Hannover www.holistic-net.de Info@holistic-net.de Tel.: +49 511 760728-0 FAX: +49 511 760728-99