Papyrus Spring 2010

1. I N T E R N AT I O N A L A S S O C I AT I O N O F M U S E U M F A C I L I T Y A D M I N I S T R AT O R S
PAPYRUS VOL. 11, NO. 1 SPRING 2010
The 20th Annual
IAMFA Conference
in San Francisco, CA
Coastsider Helps
Filipino Children
Smile
Tales from the
British Library
Long-Term
Preservation at
the Library of
Congress

2. Contents
Letter from the Editor Members Reveal Five Practical Applications
1 of Benchmarking
19
Message from the President /
Mot du président / Long-Term Preservation at the Library of Congress
Mensaje del Presidente 21
2 Experiences of a Facility Manager during the Evolution
Runnymede Sculpture Farm of Building Automation
4 23
Coastsider Helps Filipino Children Smile New Building for the National Library of Greece
5 24
Tales from the British Library Regional Updates and Member News
7 25
Crossword
The 2010 IAMFA Annual Conference /
L’édition 2010 de la Conférence annuelle IAMFA / 31
La Conferencia Anual de IAMFA del 2010 IAMFA Members—Organizations
12 32
2010 IAMFA Conference Schedule Crossword Solution
14 33
Cover photo: This charming little girl is fascinated by Batodonoides vanhouteni, the smallest mammal known to man, while Indricotherium,
the largest known land mammal, appears almost tame as he bows and waits to be recognized. The new California Academy
of Sciences is just one of this year’s IAMFA Annual Conference venues. Photo: Joe May
IAMFA BOARD OF DIRECTORS REGIONAL CHAPTERS
President Secretary and Papyrus Editor Atlanta, U.S.A. — Kevin Streiter, Ottawa-Gatineau, Canada —
John de Lucy Joseph E. May High Museum of Art Ian MacLean, Canada Science and
kevin.streiter@woodruffcenter.org Technology Museum Corporation
The British Library Sustainability Engineer imaclean@technomuses.ca
London, United Kingdom Los Angeles, CA, USA Australia — Dean Marshall,
john.delucy@bl.uk joemay001@hotmail.com National Gallery of Australia Philadelphia, USA — John Castle,
dean.marshall@nga.gov.au Winterthur Museum & Garden
jcastle@winterthur.org
V.P., Administration Chairman — Conference 2010 Bilbao, Spain — Rogelio Diez,
Alan Dirican Guggenheim Museum San Francisco, USA — Joe Brennan,
Joe Brennan rdiez@guggenheim-bilbao.es San Francisco Museum of Modern Art
Baltimore Museum of Art San Francisco Museum of jbrennan@sfmoma.org
Baltimore, MD, USA Modern Art Chicago, USA — William Caddick,
adirican@artbma.org Art Institute of Chicago United Kingdom — Jack Plumb,
San Francisco, CA wcaddick@artic.edu National Library of Scotland
jbrennan@sfmoma.org j.plumb@nls.uk
V.P., Regional Affairs Los Angeles, USA — Randy Murphy,
John Castle Los Angeles County Museum of Art Washington/Baltimore, USA —
Head of International Affairs rmurphy@lacma.org Maurice Evans,
Winterthur Museum,
Guy Larocque Smithsonian Institution
Garden and Library New England, USA — John H.
Canadian Museum of evansma@si.edu
Winterthur, DE, USA Lannon, Boston Athenaeum
Civilization lannon@bostonathenaeum.org
jcastle@winterthur.org
Gatineau, QC, Canada For more information on
New York, USA — Mark Demairo,
Treasurer guy.larocque@civilization.ca Neue Galerie becomming a member of the
Larry Bannister markdemairo@neuegalerie.org International Association of
Milwaukee Public Museum For additional contact information, New Zealand — Patricia Morgan, Museum Facility Administrators,
Milwaukee, WI, USA please visit our website at Auckland Art Gallery please visit
bannister@mpm.edu www.iamfa.org patricia.morgan@aucklandcity.govt.nz www.iamfa.org
IAMFA/ Papyrus Nancy Lev-Alexander Editing Statements of fact and opinion
Vol. 11, Number 1 Vincent Magorrian Artistic License (English) are made on the responsibility of
Spring 2010 Edgar Maxion Guy Laroque (French) authors alone and do not imply an
Joe May opinion on the part of the editors,
Printed in the U.S.A. by officers, or members of IAMFA. The
Editor Jack Plumb
Knight Printing editors of IAMFA Papyrus reserve the
Joe May Stacy Trevenon right to accept or to reject any Article
Stacey Wittig or advertisement submitted for
Papyrus Correspondents Terry Zukoski ISSN 1682-5241
publication.
Joe Brennan
John Castle Design and Layout While we have made every attempt to
John de Lucy Phredd Grafix ensure that reproduction rights have
Maurice Evans been acquired for the illustrations
Jennifer Fragomeni Translation used in this newsletter, please let
us know if we have inadvertently
Kendra Gastright Marina Pascal (French)
overlooked your copyright, and
Paddy Hastings Jeanne Pascal (Spanish) we will rectify the matter in a
future issue.

3. Letter from the Editor
Joe May
Editor, Papyrus
N
ot long ago, on a cool wintry even- might be easiest to say that we have an our goals should change, are very impor-
ing in Los Angeles, I found myself 11% annual rate of growth. In 2005, tant questions, and every member should
paging through the IAMFA web- there were seven members from the have an opportunity to provide input.
site, just looking at all the material about U.K. Today, there are 33. The U.K. is the One of the plans for this fall’s con-
the organization. Before long, I was look- fastest-growing nation in terms of IAMFA ference in San Francisco is to have a
ing at a few back issues of Papyrus, and I members. Since 2005, we have had a session aimed at shaping strategy for the
thought to myself: I wonder what was in member in The Netherlands resign its future of IAMFA. Now is the time to begin
Papyrus five years ago? So I pulled up the membership, but we have new members planning what we want the answers to
Spring 2005 issue on the website, and in France and Russia, so the number these same questions to be five years from
started looking at what was in that issue. of nations represented in IAMFA has now. It will be here before we know it!
I began by reading the Letter from the increased by one. How big should we become? How
President—Guy Larocque at the time— I was really impressed by Guy’s fore- have our priorities changed—or how
in which Guy asked several questions thought in asking how economic and should they change? What can we do
(reproduced below). The questions social conditions might affect members. differently to increase the benefits of
caught my attention, and caused me to We have certainly seen the whole world being an IAMFA member? There are so
set out to try and get answers to those affected by the worst global recession in many questions that we should pause to
questions five years later. three-quarters of a century. This topic consider. We did this five years ago in
• Where will IAMFA be in five years’ time? has become a major theme for IAMFA Bilbao, and every five years seems a very
conferences in the past two years, and appropriate interval to formally consider
• How many more members will it have? has shifted nearly everyone’s attention changes in strategy. What do you think?
• What new countries may have joined to cost containment. I hope to see you at the IAMFA Con-
IAMFA? I think the answer to the last question ference in San Francisco this October to
—What new problems, solutions or tech- participate in this important discussion.
• What impact might world events have
nologies will the facilities managers of Before I finish, I would like to mention
on the direction that the Association
cultural institutions be able to share with- also that we now have an IAMFA Group
will be taking?
in the membership—is best supplied by with 20 members on LinkedIn. If you
• What are the economic and social con- you, the members, and can best be done are not familiar with LinkedIn, it would
ditions that IAMFA members may have by participating in the annual IAMFA be worthwhile to have look. LinkedIn is
to contend with in their countries? benchmarking exercise. If you have not the most popular professional networking
• What new problems, solutions or tech- participated before, you should consider system on the web. It is free, and allows
nologies will the facilities managers beginning this year. This is an important members to maintain contact with past
of cultural institutions be able to annual exercise, and you will find it invalu- colleagues, along with providing numer-
share within the membership? able in identifying opportunities for im- ous other benefits. Please consider joining
provement at your institution, and can LinkedIn, and joining the IAMFA Group.
My first thought was: what luck to have use the results to build support at your We will also be looking at ways to use
opened the Spring 2005 issue of Papyrus, institution for the operational changes LinkedIn to foster improved communi-
and to see these questions asked about that you know are needed. cation between IAMFA members.
our current time in the IAMFA organiza- Looking at how our membership has Lastly, thank you to those who have
tion—but asked five years ago. I knew I changed over the past five years, I think provided contacts that may have interest
had to try and find some answers for Guy, we can all feel good about an 11% rate in advertising in Papyrus. I hope you
and I hope the answers are interesting of growth. One of our current opportu- have noticed their ads. The revenue
to the membership as well. nities is to continue expanding the orga- from these ads will fund new oppor-
Here is what I found: nization, and possibly increasing focus tunities for IAMFA. Thanks, as well,
In 2005, IAMFA had 138 members in on getting the word out to cultural insti- to all those who contributed articles,
six countries. Today, IAMFA has 226 mem- tutions in new countries that are not news items and updates.
bers in seven countries. That is a 64% currently represented within our mem- I hope you enjoy this issue of Papyrus,
increase in the number of members. bership. Whether or not our focus on and I look forward to seeing you at this
Taking compounding into account, it growth continues, and whether we decide fall’s conference in San Francisco.
PAPYRUS SPRING 2010 1

4. Message from the President
Message du président
Mensaje del Presidente
John de Lucy
President / Président / Presidente,
IAMFA
T L L
he 20th IAMFA Annual Confer- a vingtième conférence annuelle a vigésima conferencia anual de
ence in San Francisco is being de l’IAMFA à San Francisco se IAMFA en San Francisco tendrá
held October 17 to 20, and I hope déroulera du 17 au 20 Octobre, et lugar del 17 al 20 de octubre, y
that you will be attending so that we j’espère que vous y assisterez pour que espero que asistan para poder reunir-
can meet, share this valuable learning nous puissions se rencontrer, partager nos, compartir esta oportunidad valiosa
experience, and raise a toast to the cette expérience précieuse d’apprentis- de aprender, y brindar por el futuro.
future. 2009 has proven something of sage, et porter un toast à l’avenir. Durant Durante el pasado 2009 nos hemos
an economic struggle, with many of us l’année 2009, nous avons été confrontés enfrentado con un sinfín de retos eco-
facing endless challenges and struggling à une myriade de défis économiques nómicos para seguir adelante. A pesar
to prosper. Despite these financial dif- et avons lutté pour tenter de prospérer. de estas dificultades, asistió una canti-
ficulties, our membership came out in Malgré ces difficultés, un nombre éton- dad asombrosa de miembros a nuestra
stunningly large numbers to the excel- nant de membres ont assisté à notre excelente conferencia en Washington,
lent Washington conference, which excellente conférence à Washington lo cual ha rendido ganancias para
turned a good profit for the organi- qui a rendu des gains économiques la organización de IAMFA. ¡Por eso,
sation. That is why we can continue pour l’organisation de l’IAMFA. Par podemos mantener el costo de asistir
to keep the conference fees so low conséquent, nous pourrons maintenir la conferencia de este año a un nivel
this year! à la baisse les frais de participation à muy moderado!
One thing that we have had to do la conférence de cette année ! Todos nos hemos visto obligados a
is remain positive throughout this eco- Une chose que nous avons eu à faire mantener una actitud positive durante
nomic downturn, which has affected était de demeurer positif tout au long esta contracción económica que ha
all our cultural organisations around de cette période de ralentissement afectado todas nuestras instituciones
the world. économique qui a affecté l’ensemble alrededor del mundo.
Now in its 20th year, and back in de nos organismes culturels à travers En su segunda década y de vuelta en
San Francisco for the first time since le monde. San Francisco por primera vez desde
2003, the IAMFA conference will give Dans sa 20e année, et de retour à el año 2003, la conferencia de IAMFA
you—facililties professionals—the San Francisco pour la première fois les brindará a Ustedes—los profesio-
practical tools and strategic vision to depuis 2003, la conférence de l’IAMFA nales—las herramientas prácticas y la
adapt and prosper throughout these offrira à vous- les professionnels – des visión estratégica para adaptarse y salir
demanding times. Exploring the polit- outils pratiques et une vision stratégique adelante a través de estos tiempos exi-
ical, technological, economical and pour s’adapter et prospérer à travers ces gentes. Sus colegas en las ocho institu-
social challenges facing FM profes- temps difficiles. Explorant les défis poli- ciones anfitrionas les guarirán en un
sionals—through an eclectic mix of tiques, technologiques, économiques viaje de exploración de los retos políti-
presentations from your own peers et sociaux à travers d’un mélange éclec- cos, tecnológicos, económicos y sociales
within the eight host San Francisco tique de présentations de la part de que les competen a Ustedes los profes-
cultural organisations—this year’s vos pairs provenant des huit organisa- ionales de mantenimiento de instala-
conference will be a one-stop shop tions culturelles qui vous accueilleront ciones, mediante una mezcla eclética
for preparing and safeguarding your à San Francisco, la conférence de cette de presentaciones. En esta conferencia
institutions against a changing world. année sera un guichet unique pour Ustedes encontrarán bajo un solo techo
Initiate change or be changed! la préparation et la sauvegarde de todo lo que necesitan para preparar y
The 2010 conference brings together vos institutions contre un monde en proteger sus instituciones en un mundo
some outstanding speakers, who will mutation. Initier le changement ou impredecible. Sean Ustedes mismos
discuss cost-efficient innovations and être changé! los agentes de cambio.
2 PAPYRUS SPRING 2010

5. La conférence de 2010 réunit quel- La conferencia de 2010 reúne un
ques excellents conférenciers qui dis- grupo de conferencistas sobresalientes,
cuteront sur des innovations rentables quienes compartirán soluciones e inno-
et des solutions connues par nos hôtes, vaciones para optimizar costos, apren-
les questions de résistance aux séismes didos por nuestros anfitriones; temas de
et de l’environnement, les nouvelles resistencia sísmica y del medioambiente,
technologies (en particulier l’éclairage y nuevas tecnologías (especialmente
LED dans les musées) et les exigences el uso de luces LED en los museos). A
légales. Grâce à une variété de présen- través de una gama de presentaciones
tations du personnel et de leurs con- por los encargados y sus consultores,
solutions learnt by our hosts; seismic- seillers, nous allons apprendre davan- aprenderemos cómo operar un edificio
resistance issues and the environment; tage sur l’exploitation d’un bâtiment Platino (“Platinum”), techos verdes
new technologies (especially LED light- « Platine », les toits verts et de nouveaux y proyectos de nueva construcción.
ing in museums); and legal require- projets de construction. Il existe égale- ¡Habrá muchas visitas a las mismas
ments. Through a variety of presenta- ment de nombreuses visites sur le instalaciones, giras tras bastidores,
tions from staff and their advisors, we terrain, des visites dans les coulisses, y un programa variado para los invi-
will learn about operating a Platinum et un programme varié d’hôtes, ainsi tados, además de oportunidades sin
building, green roofs and new construc- que des possibilités de réseautage comparación para trabajar en sus redes
tion projects. There are also many site incomparable. Il y en aura vraiment de contactos, así que realmente hay algo
visits, behind-the-scenes tours, and a pour tous – y compris une marche à para todo el mundo—incluyendo una
varied guest programme, as well as travers le pont Golden Gate! caminata por el puente Golden Gate!
unrivalled networking opportunities, Les participants apprécieront un Los invitados se deleitarán de una
so there really is something for every- barbecue typique de la Californie dans barbacoa con nosotros en una finca
one—including a walk across the une ferme avec des sculptures, une de esculturas, una gira gastronómica
Golden Gate Bridge! tournée gastronomique à Chinatown, et del Barrio Chino, y un día espectacular
Guests are in for a real treat as well, une journée magnifique dans la vallée en el Valle de Napa. Además, habrá una
including joining us for a California du Napa. En outre, il y aura une option jornada extra opcional el jueves, con
barbecue at a private sculpture farm, a de journée supplémentaire le jeudi, avec un paseo de los lugares históricos y
foodie’s tour of Chinatown, and a stun- une visite des sites historiques et culturels culturales de Sacramento, la capital de
ning day in Napa Valley. In addition, de Sacramento, capitale de la Californie. California. Estudien bien el itinerario
there is an optional extra day on Veuillez étudier le programme dans ce en este ejemplar, y no les costará trabajo
Thursday, with a tour of historical and numéro, et vous n’auriez aucun prob- justificar esta conferencia a sus jefes
cultural venues in California’s capital lème à justifier la conférence à votre o a sus compañeros.
of Sacramento. Study the programme patron ou votre partenaire! Si no lo han hecho todavía, por favor
in this issue, and you will have no prob- Si vous ne l’avez pas déjà fait, je vous visiten www.iamfa.org para asegurar
lem justifying the conference to your prie de visitez www.iamfa.org pour vous sus cupos en la conferencia, y no se
boss or your partner! assurer votre place à la conférence, et olviden de reservar sus hoteles.
If you haven’t already done so, please n’oubliez pas de réserver votre hôtel. Como comenté en mi último men-
visit www.iamfa.org to ensure your place Comme je le mentionnais dans mon saje sobre la conferencia de 2009 de
at the conference, and don’t forget to dernier message sur le congrès 2009 Washington, me llamó la atención
reserve your hotel. à Washington, je me suis intéressé cuántas instituciones de los EEUU
As I mentioned in my last message de constater que les organisations à poseen a grandes equipos de mante-
about the 2009 Washington conference, Washington ont de nombreuses équipes nimiento de planta. En cambio en el
I was interested to note that so many dans l’immobilier. Cela diffère de mon Reino Unido optamos generalmente
Washington organisations had signif- expérience au Royaume-Uni, où nous por ejecutar muchas de estas funciones
icant in-house facilities teams. This avons tendance à sous-traiter avec un por contrato con uno o dos proveedores
differs from my experience in the ou deux prestataires de services, qui à diferentes. Nos esforzamos para tratar
U.K., where we tend to outsource by leurs tour re-groupent d’autres dans a nuestros proveedores como si fueran
partnering with one or two service leurs contrats. Nous nous efforçons nuestros propios funcionarios, sin hacer
suppliers who bundle many services de traiter nos partenaires à peu près una diferencia. (Solamente son posibles
into their contracts. We try to treat comme notre propre personnel, sans relaciones de negocios donde cada socio
our partners very much as our own aucun signe visible de différenciation. tiene el mismo peso, cuando estos se
staff, however, with no visible sign of Véritables partenariats d’affaires ne comprometen a largo plazo a la excelen-
any differentiation. sont possibles qu’avec un engagement cia sin darle importancia al ego y dan
True business partnerships are only réel et à long terme envers l’excellence, un enfoque comercial con el deseo de
possible with a real and long-term com- une approche neutre des relations – fomentar el crecimiento mutuo dentro
mitment to excellence, an ego-neutral sans ego –, un objectif commercial, de un ambiente de confianza. Será el
CONTINUED ON PAGE 20 SUITE À LA PAGE 20 SIGUE EN LA PÁGINA 20
PAPYRUS SPRING 2010 3

6. Runnymede Sculpture Farm
By Terry Zukoski
T
he San Francisco Chapter of service agency here in San Francisco. barbecue on the site of the historic
IAMFA is delighted to be bring- The Rosekrans family, great lovers barn with Chef Melissa Rossi. See you
ing the Runnymede Farm venue of the outdoors, are accomplished this fall!
to IAMFA conference attendees this fall. whitewater rafting guides. You make
This private sculpture farm, located lots of friends in this world, and the Terry Zukoski is Facilities Director of the
in Woodside, California, just minutes bonds you form on the river are very San Francisco social service agency The
Glide Foundation/Glide Memorial Church.
from the Stanford University campus, strong. I have enjoyed lengthy river
features 100 acres of rolling hills, valley trips with Adolph, Spreck, Kate, and
oaks, historical buildings, and a few John Rosekrans over the years, and
modern touches: 150 sculptures dot really appreciate each of them. And,
the landscape. as an architect and builder, Adolph S.
For three generations, Runnymede Rosekrans appreciates those in the
has been in the possession of the facilities and construction fields. He
Rosekrans family, which traces its was, in fact, principal architect of the
California roots to pioneer days. The California Historical Society, a small
family’s stewardship, springing from a museum across from SFMOMA.
deep love of the land, has shaped and The family also has a long reputa-
preserved this charming stretch of rural tion of involvement in the art world.
countryside. In its heyday (1920–1930s), Alma de Bretteville Spreckels, Adolph’s
Runnymede was one of the best-known grandmother, was an art-lover, and
hunter-jumper stables in the country, assembled a major collection of sculp-
with 50 horses quartered at the farm. tures by Auguste Rodin, later making
A rich history, outstanding beauty, a permanent home for them in the
and world-class works of art. Runnymede museum that she and her husband,
Sculpture Farm is never open to the Adolph B. Spreckels, built and gave to
public. It has occasional visitors through the city of San Francisco: the California
fundraising events allowed by the Palace of the Legion of Honor.
Rosekrans family. So why are we so I hope to see all my fellow facility
lucky? I am the current Facilities administrators at this fun and unique
Director of the Glide Foundation/Glide venue. Did I mention the food? You Harry Gordon, Lenape, 1983—sculpture
Memorial Church, a well-known social won’t want to miss a catered California made of local ash and elm.
Andy Goldsworthy, Clay Works for Runnymede, 1993–1994— William Wareham, Horned Warrior (totem II), 1990—sculpture
sculpture made of clay from Runnymede. made of recycled steel.
4 PAPYRUS SPRING 2010

7. Coastsider Helps Filipino Children Smile
Joe Brennan Helps Medical Team on Alliance for Smiles Trip
By Stacy Trevenon, Half Moon Bay Review
E
PHOTO COURTESY JOE BRENNAN
arly one January morning, Joe
Brennan hopped into a cab en
route to a medical supply outlet.
That “cab” was “one of those little three-
wheeled contraptions,” a motorized
cycle with a sidecar. He was seeing a lot
of those, busily carrying unusual pas-
sengers: “You’d see two or three people
crammed in. You’d see a person with
a pig, a person with chickens.”
Such cabs are standard transporta-
tion in Santiago City, an eight-hour bus
ride from Manila, in the Philippines.
This city of 275,000, the commercial
center of a rice-growing hub in the
Isabela province, was where Brennan
traveled January 9 to 25 to participate
in an Alliance for Smiles humanitarian
mission.
He was part of a 22-person team
made up of medical specialists and
support personnel, whose mission was Joe Brennan cleans surgical equipment on his recent visit to the Philippines on an Alliance
for Smiles mission.
providing cleft lip and cleft palate sur-
gery free for the disadvantaged. This
trip, the 21st such mission for Alliance This team was supported by surgeries, each valued at about $1,000.
for Smiles, was based at the Southern donations from the Rotary Clubs in They had a free day in the middle of
Isabela General Hospital, and Brennan San Francisco and Taipei, in partner- the visit, when they visited the historic
was the team quartermaster. ship with a Rotary Club of midtown “rice terraces,” and were honored by
“I frequently had to go out and find Santiago City. Brennan was also sup- Santiago City Mayor Amy Navarro.
things,” he said upon his return. “I went ported by the Odd Fellows Lodge of And Brennan came home with a
out to look for them if they weren’t Half Moon Bay, of which Brennan is new outlook on life.
available in town.” a member. “There’s a lot to be said for appre-
Alliance for Smiles, affiliated with Working from about 8 a.m. to 6 p.m. ciating your blessings,” he said.
the Craniofacial Department of the in the three operating rooms used by He said that the experiences of see-
University of California, San Francisco the team, surgeons took up scalpels ing fellow volunteers who had made
Medical and Dental School, works and became fine artists, reconstruct- several such trips, realizing the com-
with specialists to address cleft lip and ing the faces of children who would passion of the Filipino people for their
palate deformities with populations smile, speak normally and lead lives children, gaining “more appreciation of
of developing countries. unmarred by defects of birth. the medical profession” had inspired
Volunteer teams of surgeons, anes- “You could see incredulity” on the him to go on such a mission again.
thesiologists, nurses, pediatricians and faces of parents, Brennan said. “I came “I do think it’s necessary for us to
more incorporate surgery, dental treat- to realize that there was more about the connect with our own humanity,”
ment and speech therapy to correct problem than a cleft lip. On the surface, he said.
problems. They hope to correct prob- the children were ashamed because
lems early, while nerves and muscles they were different, but looks were Stacy Trevenon is a writer for the Half Moon
are still pliant. the least of it … Language was denied Bay Review. This article originally appeared
Complex cases which require more them if they can’t form syllables.” in the Review on March 17, 2010.
surgery are referred by Alliance for By the time the week was over, the © Half Moon Bay Review. Reprinted
with permission.
Smiles to longer treatment programs. team had treated 76 patients with 102
PAPYRUS SPRING 2010 5

9. Tales from the British Library
A Year of Energy Opportunities
By Paddy Hastings
C
ofathec/COFELY commenced its maintenance services fittings. This involved deactivating the ballast control gear,
contract for the British Library on October 1, 2008. thus eliminating any of the gear losses that are usually
The contract is of a four-year duration, with possible experienced with a fluorescent fitting.
extension for a further two-year period. Integrated into The selection of LED lighting was a result of the following
the service delivery for maintenance is energy and utility factors:
management.
• LEDs emit no ultraviolet waves, eliminating light damage
Our contractual requirement is to report on energy-utility
to documents, thereby making the installation compliant
consumption on a monthly basis, chair and record energy
to BS 5454:2000.
meetings, and support the Library with its corporate envi-
ronmental strategy and policy. The first task we undertook • LEDs have lower power consumption per tube: 22W, as
was an in-depth energy survey, identifying base loads, critical opposed to 70W.
plant and systems, and established business operations.
• LEDs would eliminate the gear losses experienced with
The Library is a critical environment; its product is the
standard fluorescent fittings.
national archive, which contains artefacts that are stored
within strict environmental parameters aligned with the rec- • LEDs have a longer life expectancy: 60,000 hours, as
ommendations in BS 5454.1 This requires plant operation opposed to 20,000 hours, thereby increasing main-
on a 24/7 basis, resulting in high utility-consumption loads. tenance intervals and reducing the need for special
The annual energy utility-consumption load equates to security escorts into the critical work zone.
22,000 tonnes of CO2 emissions.
• LEDs have low temperature emissions, which would
The energy audit identified a number of energy oppor-
reduce the demand on environmental plants.
tunities, which were prioritised into an action plan. These
included lighting upgrades, sub-metering, voltage optimi- • LEDs enhance colouration of book bindings.
sation, energy-awareness training and energy roadshows.
The Library requested that we undertake an investigation Once collection-care personnel approved the pilot
into the production of a unique museum and galleries energy scheme, a project was initiated to carry out a total lamp
label, that we produce an energy map of the main Library upgrade. Messrs BV Bullens, a COFELY framework
building, and that we manage the process of accreditation supplier, tendered and was awarded the work by the
under the London Green 500 environmental scheme. Library’s project team. Work commenced during the
second week of January 2010, and was completed by
Case Study: Lighting Upgrades— January 29.
King’s Library Tower LED Installation
At the heart of the British Library in London, a tall glass
tower—the King’s Library Tower—houses books collected
by King George III (reigned 1760–1820). It is considered
one of the most significant collections of the Enlightenment,
containing books printed mainly in Britain, Europe and
North America from the mid-fifteenth to the early nine-
teenth centuries. It currently consists of 65,000 volumes
of printed books and 9,000 pamphlets.
The tower has an area of 980 m2 over seven levels. Each
level is illuminated by 1.8-metre 70W fluorescent tubes
mounted vertically in each window mullion. A total of
336 lamps operate 15 hours per day.
A pilot project was introduced to test an installation of
22W LED lamps that would fit into the existing luminaire
1BS5454:2000 Recommendations for the storage and exhibition of archival
documents is a British Standard for the preservation of archival material. Figure 1: King’s Tower Library, St Pancras.
PAPYRUS SPRING 2010 7

10. Cost savings are indicated below. The calculations reveal delivered to the British Library. The lamps are therefore not
a reduction of almost 50% in CO2 emissions, and a simple off-the-shelf, and are often not replaced due to the difficulty
payback analysis of less than five years. in getting replacements.
According to the CIBSE Lighting Guide LG7, it is impor-
Case Study: Lighting Upgrades— tant to ensure a lux level of at least 100–150 at floor level in
circulation areas such as staircases, in order to illuminate
Cold Cathode LED Installation treads. The guide recommends that, ‘Stairs should be lit so
The British Library has identified the replacement of cold that there is some contrast between the horizontal treads
cathode lamps as a high priority in their pipeline of lighting and the vertical risers.’
works. The existing cold cathode lighting has failed in some Cold cathode lamps are designed to last for 45,000 hours,
areas of the Library. This has resulted in patchy lighting and the lamps installed onsite are rated at 50W/m length.
on stairwells and in various spaces. In addition, the British There are an estimated 460 metres in length of cold cath-
Library is looking for energy and environmental benefits ode 50W tubes installed within the public areas that serve
to result from the re-lamping programme. the passerelles/walkways, staircase balustrades and lift
Lighting levels within the public areas are generally sub- lobby illumination.
dued, in keeping with guidelines designed to protect the Replacement of the cold cathode lamps with LED units—
collection from potential light-induced damage to artefacts which are designed to last for a minimum of 50,000 hours
and other fragile materials, and to avoid extreme fading of and are rated at 7.7W/m length—result in an immediate
library objects by visible radiation (light) and ultraviolet savings of 36.5W/m length. Based upon an estimated
(UV) radiation. annual usage of 8,000 hours, the cold cathode lamps use
The areas requiring lamp changes are those which need 184,000 kWh of electricity, producing 97 tonnes of CO2
a special length of cold cathode tube manufactured and emissions. The annual cost of operation is estimated at
£14,970 (approximately US$22,844).
A significant number of the cold cathode arrays were
failing, which compromised walkway lighting (see Figure 4).
Messrs BK Electrical, a COFELY framework supplier,
tendered and was awarded the work by the Libraries project
Figure 2: King’s Library Tower—LED Lighting Cost Analysis.
Figure 4: Passerelle cold cathode lighting starting to fail.
Figure 3: Cold cathode LED upgrade cost analysis. Figure 5: Passerelle lighting replaced with LED solution.
8 PAPYRUS SPRING 2010

11. team. The work commenced during the second week of gorised as a Cultural Activity. The Library is not a notional
February 2010 and was completed by March 29, 2010. building, however; it is one-of-a- kind, with an operational
requirement for 24/7 business activities—so where do we
Case Study: International Association find comparative benchmark data?
We studied benchmark data for each member country,
of Museum and Facilities Administrators looking for similar schemes to the DEC scheme, and found
(IAMFA) Energy Label few information sources with data that could be used for
IAMFA is an organisation with members comprising reference. In the U.S., for example, there are eight energy
museums, galleries and libraries in the U.S., Canada, zones ranging from Florida to Alaska, but there was a dearth
Australia, New Zealand, France, Spain, Russia and the of factual benchmark data we could use.
U.K. members contribute energy-utility data to be used We noted that IAMFA has been collecting performance
for benchmarking energy performance in the buildings data concerning their facilities operations for a number
occupied by these types of organisations. of years. Within this data, there was a sizable database of
The estates/facilities management departments with utility-consumption data for each member organisation.
responsibility for servicing museums, galleries and libraries Jack Plumb of the National Library of Scotland devised
have a unique challenge in ensuring that the artefacts and the idea of the IAMFA Energy Label, which could be created
treasures are protected and secure, while also ensuring that upon completion of data entry in the Benchmarking
they are housed in an environment that minimises the risk Facilities Issues questionnaire, and which would be useful
of their deterioration. to all members of IAMFA.
The buildings in which these national treasures are
accommodated may be over 200 years old (façades), or newly
built incorporating the latest in sustainable technology.
How It Works
John de Lucy, Head of Estates at the British Library, is When completing their annual Facilities Issues question-
also President of IAMFA and, during his tenure had been naires, members will arrive at Section D1 Utilities. The
tasked with delivering an Energy Label to IAMFA that could questionnaire will direct the user to complete the form
be used by the international membership. The task of and select imperial or metric measurements, etc.
producing the energy label subsequently fell to COFELY
on behalf of IAMFA.
Benchmarking these types of buildings is often chal-
lenging because of their bespoke, singular, iconic designs, in
addition to the difficulty in finding comparative performance
data.
In the U.K. (England and Wales), any public building
over 1,000 m2 that is frequently visited by members of the
public must produce a Display Energy Certificate (DEC).
These certificates are renewed annually, and will indicate
energy-consumption data as well as specific energy per for-
mance based upon kWh/m2/year. The DECs are colour-
banded A to G, similar to electrical white goods such as
washing machines or refrigerators, where A (Green) equates
with good energy efficiency and G (Red) is poor.
The benchmarks used to create the DEC are based upon
‘notional buildings’ for which the British Library is cate-
Figure 6: The British Library, St Pancras. Figure 7: The St Pancras DEC.
PAPYRUS SPRING 2010 9

12. The new form has been designed to accept up to three The Way Forward
years’ worth of energy-consumption data. As you can see from our test label above, I have asked
The background macro created by Facilities Issues will Facilities Issues to insert a benchmark table onto the form
calculate the percentage difference from each year, so that so that a straightforward quality check on energy perfor-
the result can be aligned to the percentage banding A to H. mance can be carried out by the IAMFA member. The
Facilities Issues has created a test site on the bench- benchmarks are taken from the CIBSE Guide F Energy in
marking website, so why not try to create your own energy Buildings, applicable to the U.K.
label? Please contact Keith McClanahan for the necessary I feel that we should use the Facilities Issues data collected
passwords and so forth. by IAMFA over the years to create relevant international
When the completed D1 form is submitted, an Energy energy benchmarks for our buildings. Jack Plumb is look-
Label is generated. ing to establish a Special Interest Group (SIG) composed
The IAMFA label would then be displayed next to the of members who would be willing to work together to make
DEC. use of this information.
IAMFA’s membership consists of prestigious organisa-
tions which can act together as an authorative body to create
an international standard of energy performance bench-
marks for museums, galleries and libraries.
Energy Initiatives at the British Library
We have carried out an exercise to map energy consumption
and associated costs for each floor level and zone of the main
St Pancras building. The purpose of this exercise is to deter-
mine how much energy is being used to maintain the envi-
ronment in each of the specific areas such as reading rooms,
support offices, storage and laboratories. The environment
is being maintained as per the recommendation outlined
in the British Standard BS 5454:2000 Recommendations for
Figure 8: Section D1 of Facilities Issues questionnaire.
the storage and exhibition of archival documents.
We know which areas are the most and least expensive
to operate, as indicated in the chart below.
The calculations reveal a reduction of almost 50% in
CO2 emissions, and a simple payback analysis of less than
five years.
Sub-Metering
The U.K. government is currently introducing a Carbon
Reduction Commitment scheme, which represents a new
Figure 9: IAMFA test Energy Label. Figure 10: Energy mapping at the British Library.
10 PAPYRUS SPRING 2010

13. risk to the British Library if adequate preparations are LEED/Energy Star rating certification, it concentrates on
not made. As of April 2011, the British Library will need the carbon impact of the British Library’s business travel,
to purchase allowances for its emissions, which will cost staff commuting, waste and recycling figures, and utility
£12/tonne (approximately US$20/ton). consumption data is used to produce a grade.
The CRC scheme will produce a performance league The British Library has been awarded the Gold standard
table of organisations that are ranked in order of their for its 2009 carbon reduction initiatives.
achievements in reducing carbon emissions. A key metric The British Library has authorised an application to meet
in this scheme will be whether or not an organisation has a the Carbon Trust Standard—a national scheme recognised
monitoring and targeting metering system installed. by the CRC, which would improve a grading score and per-
Part L of the U.K. Building Regulations recommends haps a league table position. The Carbon Trust Standard is
deployment of sub-metering, so that 90% of energy similar to the U.S. Energy Star rating scheme.
consumption can be accounted for. The Carbon Trust
estimates that actions taken as a result of installing and Paddy Hastings is Value Engineering and Energy Manager
monitoring meters often save 5–10% of the energy being at COFELY/The British Library, and can be reached at
metered. paddy.hastings@cofely-gdfsuexz.com
A sub-metering system will provide the British Library
with the ability to track and report its CO2 emissions. The
British Library has accordingly installed web-enabled meters
for its main utilities at St Pancras in London, and will soon
follow with a similar system at its Boston Spa site in Yorkshire.
The system will track utility consumption, and can be
adjusted to provide overburn alarms, in the form of e-mails,
to warn of any exceptional trend in energy consumption.
The software used with the sub meters will produce
bespoke reports that can be used for site analysis.
Accreditation Schemes
The British Library has
signed up for accreditation
under the London Green
500 scheme, in which an award is given based upon an
organisation’s success in carbon reduction. Similar to
Figure 11: Web-based energy monitoring and targeting software. Figure 12: The British Library’s London Green 500 Award.
Become a Member of IAMFA
For more information on becoming a member of the
International Association of Museum Facility Administrators, please visit
WWW.IAMFA.ORG
PAPYRUS SPRING 2010 11

14. The 2010 IAMFA Annual
Conference
L’édition 2010 de la
Conférence annuelle IAMFA
La Conferencia Anual de
Jennifer Fragomeni IAMFA del 2010
By / par / por Jennifer Fragomeni
W Q N
hether you left your heart in ue vous ayez laissé votre cœur o importa si echen de menos a
San Francisco, or just want à San Francisco, ou que vous San Francisco o si solamente
to wear some flowers in your voudriez simplement porter des tienen ganas de explorar su
hair, be sure to attend this year’s annual fleurs dans vos cheveux, assurez-vous lado creativo, pero no dejen de asistir
IAMFA conference from October 17 d’assister à la conférence de l’IAMFA a la conferencia anual de IAMFA este
to 20. You will have a chance to sit on cette année du 17 au 20 Octobre. Vous año de 17 al 20 de octubre de 2010.
the dock of the Bay and watch the tide aurez la chance de vous asseoir sur le Tendrán tiempo para relajarse en el
roll away, but you will not be wasting quai de la baie et de regarder la marée muelle de la Bahía y disfrutar del vaivén
time—instead, you’ll be taking advan- rouler, mais vous ne perdrez pas votre de las olas, pero no será un desperdicio
tage of great opportunities for informa- temps. Au contraire, vous y profiterez de tiempo—sino una gran oportunidad
tion-sharing, professional development, de grandes possibilités d’échanger de para compartir experiencias e informa-
and collegiality with other facility l’information, du perfectionnement ción, crecer profesionalmente y convivir
professionals like you! professionnel, et de la collégialité avec con otros gerentes de mantenimiento
This year’s conference is hosted d’autres professionnels de bâtiments iguales a Ustedes.
by a number of excellent institutions, comme vous. Los anfitriones de la conferencia de
including SFMOMA, Stanford Libraries, La conférence de cette année est este año serán SFMOMA, la Biblioteca
the Exploratorium, the Academy of organisée par d’excellentes institu- de Stamford, el Exploratorium, la Aca-
Sciences, the de Young Museum, the tions, y compris la SFMOMA, les biblio- demia de Ciencias, el Museo De Young,
Contemporary Jewish Museum, the thèques de Stanford, l’Exploratorium, el Museo Contemporáneo Judío, y el
Disney Family Museum, and others. l’Académie des Sciences, le Musée de Museo de La Familia de Walt Disney,
The conference will kick off in the tra- Young, le Musée Juif Contemporain, entre otros. Como de costumbre la
ditional way with the optional Sunday le Musée de la Famille Disney, et conferencia se iniciará el domingo con
benchmarking session. The bench- d’autres. La conférence débutera à la la sesión opcional de la encuesta anual
marking session has become an invalu- manière traditionnelle avec la session de evaluación comparativa (bench-
able tool for many who regularly attend du dimanche optionnelle qui traite du marking). Esta sesión donde se realiza
the conference, and who want to imple- sondage d’étalonnage comparative des la evaluación comparativa.se ha conver-
ment continuous improvement in institutions participantes. Cette session tido en una herramienta valiosa para
their facility management practices. d’étalonnage est devenue un outil muchas de las personas que asisten
Regular conference registration and précieux pour les nombreuses per- con frecuencia a las conferencias y
an icebreaker reception will take place sonnes qui assistent régulièrement à la quienes aspiran a una mejoría conti-
that Sunday evening, followed by infor- conférence, et qui veulent mettre en nua en sus prácticas de administración
mation sessions and facility tours on œuvre l’amélioration continue de leurs del mantenimiento de instalaciones. La
Monday, Tuesday, and Wednesday. pratiques d’entretien. L’inscription à inscripción para los que no participan
Guest speakers will present topics such la conférence ordinaire et une récep- en la sesión de evaluación comparativa
as LED lighting, long-term project plan- tion brise-glace auront lieu le dimanche y una recepción para conocerse mejor
ning, San Francisco’s Green Building soir, suivis par des séances d’informa- se llevaran a cabo ese mismo domingo
Program, and renovation of a historical tion et des visites des installations le —seguidos por las sesiones de infor-
12 PAPYRUS SPRING 2010

15. lundi, mardi et mercredi. Les confé- mación y giras por las instalaciones el
renciers invités présenteront des sujets lunes, martes y miércoles. Los confer-
tels que l’éclairage à LED, la planifica- encistas invitados enfocarán temas
tion des projets à long terme, le Pro- como el uso de luces LED, la planifi-
gramme de Construction Écologique cación de proyectos a largo plazo, el
de San Francisco, et la rénovation d’une Programa de Desarrollo Sostenible de
structure historique. La conférence San Francisco, y la renovación de un
finira avec la Gala du mercredi soir avec edificio histórico. La conferencia cul-
le banquet au Musée Maritime, et une minará el miércoles en la tarde en el
superbe vue de la baie de San Francisco. museo Marítimo con el banquete y
structure. The conference will culmi- Pour ceux qui souhaitent prolonger fiesta de Gala con una vista incom-
nate in Wednesday evening’s Gala leur séjour, une autre excursion: « Une parable a la Bahía de San Francisco.
Banquet at the Maritime Museum, idée pour une Capitale », sera offerte Para los que quieren extender su
with a four-star view of San Francisco le jeudi avec une visite à la capitale de estadía, una gira adicional de un día,
Bay. For those who wish to extend la Californie, Sacramento. “Una Idea Excelente para una Capital”,
their stay, an additional day trip— S’il vous plaît vous référer au calen- se ofrecerá el jueves con una visita a
“A Capital Idea”—will be offered on drier ébauche de la conférence dans la capital de California, la ciudad de
Thursday with a visit to California’s ce journal y inclus un échantillonnage Sacramento.
capital, Sacramento. des sites de la conférence de cette année Por favor observen el itinerario ten-
Please see the draft conference dans les pages centraux. tativo adjunto con una muestra de los
schedule inside, along with a sampling Inscrivez-vous maintenant à paisajes a conocer de esta conferencia
of the sights of this year’s conference www.IAMFA.org pour réserver votre en el despliegue central.
in the centerfold. place à la conférence! ¡Regístrense ya en at www.IAMFA.org
Register now at www.IAMFA.org to para asegurar sus cupos en la
secure your place at the conference! Jennifer Fragomeni est directeur des instal- conferencia!
lations à l’Exploratorium de San Francisco,
et est co-hôte de la Conférence IAMFA
Jennifer Fragomeni is Facilities Director at Jennifer Fragomeni es Director de Mante-
2010.
the Exploratorium in San Francisco, and nimiento de Instalaciones del Exploratorium
is one of the hosts of the 2010 IAMFA de San Francisco y es co anfitrión de la
Conference. edición 2010 de la Conferencia de IAMFA.
The Golden Gate Bridge. Runnymede Sculpture Farm.
PAPYRUS SPRING 2010 13

16. 2010 IAMFA Con
DELEGATE PROGRAM
SUNDAY, O
8:00 am Benchmarking Registration and Breakfast Sir Francis Drake (SFD) Hotel, 450 Powell
12:00 pm Conference Registration and Bag Pickup for Sir Francis Drake Hotel, Mezzanine
Everyone Lobby
6:00 pm Ice Breaker Reception and Welcome Harry Denton’s Starlight Room, SFD
MONDAY, O
8:00 am Travel to Breakfast at SFMOMA San Francisco Museum Of Modern Art
The new rooftop Garden at 9:30 am Benchmarking Recap, LED Lighting Presentations, SFMOMA’s Phyllis Wattis Theater
SFMOMA. Tour
11:30 am Travel to Lunch at Stanford University To Stanford Bing Wing Library
1:30 pm Tour and Seismic Presentation Stanford Libraries
4:30 pm Tour Cantor Art Center with Guests Cantor Art Center
5:15 pm Travel to Runnymede, Walking Sculpture Tour Runnymede Sculpture Farm
and BBQ
8:30 pm Travel to Hotel To Sir Francis Drake Hotel
TUESDAY, O
The Stanford University campus. 8:00 am Travel to Breakfast at De Young Museum To Golden Gate Park
9:30 am IAMFA Master Planning Session, DeYoung De Young Museum
Presentation, Tour
12:30 pm Lunch in the Forum Facing the Shakespeare Garden California Academy of Sciences
2:00 pm Green Historic Preservation, LEED Platinum Bldg., California Academy of Sciences
Tours
5:00 pm Return to Hotel for Free Evening To Sir Francis Drake Hotel
6:00 pm Board Meeting Sir Francis Drake Hotel
WEDNESDAY,
The DeYoung Museum, open
now for nearly five years. 8:00 am Travel to Breakfast, Annual Business Meeting Contemporary Jewish Museum
and Tour
10:45 am Innovation in the Exploratorium’s New Plans Exploratorium
and Tour
12:30 pm Lunch at Letterman Digital Arts Center Letterman Digital Arts Center
1:45 pm Historic Preservation Award Winner and Tour Walt Disney Family Museum
3:30 pm Walk across Golden Gate Bridge, W5 From North toward City
4:45 pm Travel to Hotel, Dress for Gala Dinner Sir Francis Drake Hotel
6:00 pm Group Photo and Wine, Gala Dinner Maritime Museum
The new LEED Platinum California
10:00 pm Bus back to Hotel
Academy of Sciences.
THURSDAY, OCTOBER 21 — “A CAPITAL IDEA”
8:30 am Day Tour to Sacramento Bus Departs SFD
9:30 am Benicia for Coffee Old State Capitol
10:00 am Travel onward and Facilities Tour State Railroad Museum
12:00 pm Lunch Aboard Delta King
1:30 pm Tour Museum Crocker Art Museum
3:00 pm Travel to Capitol for Tour Architectural Tour
The Exploratorium, a hands-on 5:00 pm Drinks and Tour, Depart for Hotel at 6:00 pm Historic Governor’s Mansion
experience for all who visit.
14 PAPYRUS SPRING 2010

17. ference Schedule
GUEST PROGRAM
CTOBER 17
12:00 pm Conference Registration and Bag Pickup for Sir Francis Drake (SFD) Hotel,
Everyone Mezzanine Lobby
6:00 pm Ice Breaker Reception and Welcome Harry Denton Starlight Room, SFD
CTOBER 18
8:00 am Travel to Breakfast in the Garden Court Palace Hotel
9:30 am Narrated SF Walking Tour—Ends at SFMOMA Downtown The Garden Court at the famous
Palace Hotel.
11:30 am Travel to Lunch at Stanford with Delegates To Stanford Bing Wing Library
1:30 pm Shop, Stroll, Meander Downtown Palo Alto
4:30 pm Join Delegates on Docent tour of Cantor Art Center Cantor Art Center
5:15 pm Travel to Runnymede, Walking Sculpture Tour Runnymede Sculpture Farm
and BBQ
8:30 pm Travel to Hotel To Sir Francis Drake Hotel
CTOBER 19
8:30 am Head for the Napa Valley Bus Transfer with Snacks on Board One of many sculptures at
10:00 am Champagne and Light Picnic on the Terrace Gloria Ferrer Runnymede Farm.
11:30 am Transfer to Lunch/Wine Pairing and Tour Nicholson Ranch
3:30 pm Transfer to Hess Collection Tour and Tasting The Hess Collection
5:30 pm Return to Hotel To Sir Francis Drake Hotel
7:00 pm Free Evening
OCTOBER 20
8:30 am Light Tea Breakfast Near Hotel The Golden Gate Bridge.
9:30 am Walk/Bus Transfer to Chinatown Chinatown
10:00 am Explore Chinatown with Author Shirley Torres Chinatown
1:30 pm Travel to Disney Family Museum for Tour Walt Disney Family Museum
3:30 pm Walk across Golden Gate Bridge, W5 From North toward City
4:45 pm Travel to Hotel, Dress for Gala Dinner Sir Francis Drake Hotel
6:00 pm Group Photo and Wine, Gala Dinner Maritime Museum
The vineyards at Gloria Ferrer
10:00 pm Bus back to Hotel winery.
— EXTRA DAY TOUR (Additional Cost of $75)
See Delegate Schedule for Sacramento
Wine-tasting at The Hess Collection
winery, located atop Mount Veeder.
PAPYRUS SPRING 2010 15

18. The Sights of
16 PAPYRUS SPRING 2010

19. San Francisco
PAPYRUS SPRING 2010 17

21. Members Reveal Five Practical
Applications of Benchmarking
By Stacey Wittig
R
ecently, we asked a number of Nature and Science, from a new educa- Koker says that they ended up a little
benchmarking participants to tion and collections facility project. “We high on the percentage of museum
describe the practical, hands-on have a $40-million construction budget, budget to total budget. They have since
ways in which they have used data from and we’re hoping to get 100,000 square decreased electrical and natural gas
IAMFA benchmarking studies. The five feet out of it,” she says. “We’re going costs by dialing in their state-of-the-art
concrete applications below resulted for LEED Platinum on it. automated equipment. “My takeaway
from a series of personal interviews. “Features that I use often are calcu- from the benchmarking workshop—
lations of utility costs/square foot, my inaugural event, so to speak—is
maintenance and custodial costs/square to benchmark against self,” says Koker,
1. Effortless Audits foot, and security costs/square foot. who rides a ‘07 Softail Deuce. She
After the Australian National Audit I use the benchmarking study to talk admits, “I don’t ride it as much as I
Office recommended that the National to management above me in terms of like to.”
Gallery of Australia (NGA) introduce budgeting and staffing. The figure I
performance targets for facilities repair like to show is the overall cost/square
and maintenance, Dean Marshall, the foot. It’s remarkable that our costs
4. Reduce Property
NGA’s Head of Facilities Management, are so little for a museum that is Management Costs
developed an action plan for a formal collections-based. Jon Roodbol of the Royal British
system to monitor key collection-related “It is nice to have a place where Columbia Museum shares that when
repairs and maintenance. you can go and compare yourself to the Museum became a corporation
When internal auditors conducted museums and not office buildings. in 2003, the largest single cost-driver
follow-up inquiries to assess progress When you go to Energy Star, you can’t (next to salaries) was the payment of
against the action plan, Marshall pro- find anything similar. You need a data- rent to the government’s property-
duced an overview of the IAMFA bench- base to compare to other comparable- management services provider.
marking study. “In discussions with the use facilities.” “In 2004 and 2005, we completed
auditor,” says Marshall, “I explained Marie Peterson of the Carnegie the benchmarking study so we could
that the NGA had, for the past two Museums of Pittsburgh agrees. “In the compare our costs with other institu-
years, participated in a benchmarking past,” she says, “we have used BOMA tions,” says Roodbol. “In late 2005,
survey conducted by Facility Issues—a [Building Owners and Managers we had begun the process to transfer
survey which is endorsed by the Inter- Association International] figures, but the buildings and lands to the Royal
national Association of Museum Facility they aren’t a fair comparison to museum British Columbia Museum Corpora-
Administrators. I provided an overview operational costs. IAMFA provides a tion, so we could better control our
of the survey, gave a brief on how the much better ‘apples-to-apples’ cost operational costs.
results are presented to senior manage- comparison.” “Because we had two years of com-
ment, and received very positive feed- parative benchmarking information,
back from the auditor on the value of 3. Set Baseline for New it was easy for us to identify the major
participating in such a benchmarking cost-drivers of our facility operation,
exercise.
Facilities and Benchmark and use that information to support
“There is no doubt,” he adds, “that against Self the business case, which ultimately
participating in the benchmarking Joyce Koker of the Harley-Davidson resulted in the transfer of our buildings
survey provides an excellent means of Museum, which opened in July 2008, and lands into our ownership and
comparing business operations with had two practical reasons to bench- care in April 2006.”
similar organizations, and learning mark. “First, with the facility being
where improvements can be made.” new, we wanted to set a baseline for
where we were. Second, I was new to 5. Application Beyond
facilities, so I didn’t know where we Museums
2. Invaluable Database of should be.” She used the study to Stanley P. Chandler, who bench-
Comparable-Use Facilities compare benchmarks with other marked as the Director of Operations
We interrupted Elaine Harkins, Facility institutions, and will trend future for the Nelson-Atkins Museum of Art,
Director at the Denver Museum of data within her own organization. has since moved to the position of
PAPYRUS SPRING 2010 19

22. Chief Engineer/Director of Building forming arts center is not a museum, marking, go to www.facilityissues.com.
Operations for the Kauffman Center but much of the finishing applications Registration for the 2010 IAMFA
for the Performing Arts, which opens are the same, and we run temperature Benchmark survey is now open.
in 2011. controls similar to museums,” says
The 300-page benchmarking report Chandler from his new Kansas City, Stacey Wittig is the Marketing Director
“is one of the books I moved with me Missouri office. for Facility Issues.
when I came to this new position. It’s For information on how to improve
on my sparse shelves right now. A per - your FM organization through bench-
MESSAGE FROM THE PRESIDENT MOT DU PRÉSIDENT MENSAJE DEL PRESIDENTE
CONTINUED FROM PAGE 3 SUITE DE LA PAGE 3 VIENE DE LA PÁGINA 3
approach to relationships, a commer- et un désir de favoriser la croissance concepto de asociación inclusiva de
cial focus, and a desire to encourage mutuelle dans un climat de confiance. socios la única manera de asegurar
mutual growth within an environment Est-ce qu’une approche de partenariat soluciones eficaces y sostenibles en el
of trust. Is an inclusive partnership inclusif peut-être le seul moyen viable manejo de mantenimiento de instala-
approach perhaps the only viable means de prestation efficace et durable aux ciones. Será interesante aprender de
of delivering effective and sustainable solutions de gestion immobilière? Il nuestros amigos en San Francisco cómo
facility management solutions? It will be sera bon d’entendre nos amis de desarrollan las relaciones entre sus
good to hear from our San Francisco San Francisco sur la façon dont ils propios empleados y sus proveedores
friends about how they build their rela- construisent leurs relations et du par- de servicio.
tionships and partner between their tenariat entre leur propre personnel ¡Estoy con ganas de verlos a
own staff and their service suppliers. et leurs fournisseurs de services. Ustedes allí!
I look forward to seeing you there. Je me réjouirai de vous y
rencontrer.
Reserve this
space to
advertise
in a future
issue of Please contact the Editor of Papyrus for details
Papyrus
20 PAPYRUS SPRING 2010

23. Long-Term Preservation at the Library
of Congress
By Nancy Lev-Alexander
F
or over ten years, conservation and facility manage- and exhibit cases that are not easily accessed. While our
ment staff at the Library of Congress, in conjunction monitoring program requires staff time to download data
with the Architect of the Capitol (AOC), have joined at each monitor site, and to import the data into our
forces to monitor, evaluate and maintain storage and exhibit analysis program, the benefit of this approach is that we
environments promoting the long-term preservation of a have a developed a regular schedule of putting eyes on
wide variety of collection types. These collections include each space, which helps in detection and early intervention
books, manuscripts, photographic prints and negatives, for a range of storage issues. Conservators use Climate
drawings, maps, musical instruments, metal, wooden and Notebook™ analysis software and Myclimatedata, a custom-
ceramic objects, moving-image formats and sound record- designed application which allows data from multiple spaces
ings. This past year, in keeping with the current emphasis to be organized, queried, compared, shared and linked to
on energy conservation, we analyzed the risks posed to our maps and text notes.
collections with a theoretical increase in chilled-water tem-
perature, and a test of strategically timed HVAC shutdowns
Energy Conservation and Collections
in one large book stack area on our Capitol Hill campus.
Preservation—Two Scenarios
In the summer of 2009, we evaluated the consequences to
Environmental Targets and Risks our collections if the chilled water temperature provided
While no single environmental setpoint is optimal for every to the Library buildings was raised incrementally above
collection type—or possible to achieve universally across 42°F. We used calculated models, checked against collected
each Library space—we must define the best environments data from previous years, to review resulting RH and Preser-
we can achieve in our non-specialized spaces,1 the range of vation Index at supply-air dewpoint temperatures between
acceptable conditions, as well as the conditions that place 43–50°F, and sensible space temperatures of 60°F, 65°F,
collections at risk of accelerated chemical degradation, and 70°F. We concluded that conditions would fall outside
physical damage and biological decay. In collection storage our acceptable range at a supply dewpoint of 45°F, and
and exhibit areas throughout the Library’s three Capitol advantageous space temperature of 60°F (DP 45˚F/Space
Hill buildings, the target ranges are temperatures of 60–71°F, 60°F/RH 58%). Collections would be placed at risk of
and humidity of 30–55% with gradual RH fluctuations. We degradation through hydrolysis, mechanical deformation,
attempt to keep storage environments as cool as possible and mold growth at a supply dewpoint of 46°F (DP 46°F/
within this range, with consideration to given to building Space 60°F/RH 60%). At a sensible space temperature of
configuration, human comfort where relevant, and the need 70°F, raising the chilled water temperature or supply-air
to avoid RH spikes above 55%. In addition to temperature dewpoint to 47°F would result in an unacceptably low
and RH, we analyze the preservation index (PI) or time- preservation index—a relative indicator of accelerated
weighted preservation index (TWPI), which expresses the chemical deterioration. We then looked at the outside
combined effect of temperature and RH on the rate of weather data in Washington, D.C. for a full year, and iden-
chemical decay. PI is used as a relative index to compare tified the 5.5 months where sub-cooling for dehumidifica-
and manage an array of environments, and is based on tion is not necessary, as outdoor dewpoint temperatures
artificial aging studies of cellulosic material.2 remain consistently below the 42°F supplied through the
chilled water utility. During these drier months, raising
Monitoring and Managing the Environment the dewpoint temperature would have little impact on
Conservation Division staff operate a comprehensive mon- long-term collections preservation.
itoring program, with over 100 units deployed in collection The need to review the consequences of a possible rise
storage areas, exhibit galleries, and inside display cases in chilled water temperature presented an opportunity to
throughout the Capitol Hill campus. We use standalone consider other energy-saving measures that would not place
monitors (PEM2), and have recently included a short- collections at risk. While the Conservation Division itself does
range wireless reader and monitors (TandD) inside spaces not have specific energy-savings mandates, we do realize the
importance of supporting the institution’s sustainability goals.
1The
Moreover, responsible stewardship of cultural heritage assets
Library of Congress operates specially controlled cool, cold and frozen
purpose-built environments in offsite facilities at Ft. Meade, Maryland and must include consideration of the utilities and resources
Culpeper, Virginia. required to provide preservation-quality environments.
2Formore information on the Preservation Index metric, please see: Working with the office of Facility Operations, the
http://www.imagepermanenceinstitute.org/shtml_sub/pitwpi.asp Architect of the Capitol—Library Building and Grounds,
PAPYRUS SPRING 2010 21

24. and consultants the Image Permanence Institute and surrounded by tempered space, meaning that outdoor
Herzog Wheeler Associates, we designed a test to monitor climate conditions would exert little or no influence; and,
and analyze the results of nightly HVAC shutdowns in the finally, the fans are sizable on this unit, making it a worth-
South Deck of the John Adams Building, which houses while target for reducing energy use. Perhaps the most
several million volumes. important reason we felt comfortable pursuing this test
We chose the Adams Building stacks for several reasons. environment, however, is that we already had actual data
The space is dedicated to collections storage; therefore, collected from a two-week period when the unit was turned
neither human comfort nor office operation is a prime off to replace a cooling coil.
consideration in setting or adjusting climate settings. In The first test ran from January 1 to February 1, 2010. The
addition, the stacks are served by a dedicated air-handling maximum temperature increase was approximately 5°F,
unit; overhead stack lighting is automatically programmed, and it took nearly three weeks to reach the maximum.
allowing for better control heat sources; the stack area is Given the already cool temperatures in this stack area,
the increase still allowed us to stay within our acceptable
climate targets. As expected, with the rise in temperature,
the RH dropped slightly while also staying well within our
acceptable range. The Time-Weighted Preservation Index
(TWPI) calculated for the month of the test was imper-
ceptibly changed from the previous month—the TWPI of
December 2009 alone was only 0.06 times better than the
TWPI including the test month.
After analysis, given the lack of risk and the energy-
savings benefit of the nightly shutdown, we decided to
continue the test, starting in March 2010. The test is still
running, and will be monitored very closely as we move
into the more humid season. As of the end of April, tem-
perature and RH continue to remain in the acceptable range
Figure 1: Library of Congress—John Adams Building. and TWPI is only 0.1 times better in December 2009 alone,
as compared to the period from December 2009 to April
2010. Nightly shutdowns will be suspended if conditions
are detected that place collections at risk of accelerated
deterioration, mechanical damage or biological growth.
During the summer of 2010, we look toward requesting a
similar nightly shutdown in the North stacks, which are
served by a separate dedicated air-handling unit.
Many ideas and strategies are emerging to “green” the
operations of cultural heritage institutions. From the stand-
point of conservation, I urge every institution considering
energy-savings strategies to prepare specific criteria for
making these changes, rather than adopting a one-size-fits-
all approach, and to ensure that facility and preservation
experts work collaboratively to monitor and assess the
results of any operational changes.
Nancy Lev-Alexander is Head of the Preventive Conservation
Section at the Library of Congress.
Figure 2: Adams stack plan.
Figures 3 and 4: Data from HVAC timed shutdown test.
22 PAPYRUS SPRING 2010