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Human Behavior in Organization Foundations of Organization Structure WORK DESIGN AND TECHNOLOGY Reporter: CATHERINE T. CAOILE Prof. Jo B. Bitonio HBO 1 st  Semester 2011
What Is Organizational Structure? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Organizational Structure How job tasks are formally divided, grouped, and coordinated.
What Is Organizational Structure? (cont’d) ‏ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Work Specialization The degree to which tasks in the organization are subdivided into separate jobs.
What Is Organizational Structure? (cont’d) ‏ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Departmentalization The basis by which jobs are grouped together.
What Is Organizational Structure? (cont’d) ‏ Chain of Command The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom. Authority The rights inherent in a managerial position to give orders and to expect the orders to be obeyed. Unity of Command A subordinate should have only one superior to whom he or she is directly responsible.
What Is Organizational Structure? (cont’d) ‏ ,[object Object],[object Object],[object Object],[object Object],Concept: Wider spans of management increase organizational efficiency. Span of Control The number of subordinates a manager can efficiently and effectively direct.
What Is Organizational Structure? (cont’d) ‏ Centralization The degree to which decision making is concentrated at a single point in the organization. Formalization The degree to which jobs within the organization are standardized. Decentralization The degree to which decision making is spread throughout the organization.
Common Organization Designs Simple Structure A structure characterized by a low degree of departmentalization, wide spans of control, authority centralized in a single person, and little formalization.
Common Organization Designs (cont’d) ‏ Bureaucracy A structure of highly operating routine tasks achieved through specialization, very formalized rules and regulations, tasks that are grouped into functional departments, centralized authority, narrow spans of control, and decision making that follows the chain of command.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Typical diagnostic results for traditional organizations
The Bureaucracy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Common Organization Designs (cont’d) ‏ ,[object Object],[object Object],[object Object],[object Object],Matrix Structure A structure that creates dual lines of authority and combines functional and product departmentalization.
 
 
New Design Options ,[object Object],[object Object],[object Object],[object Object],[object Object],Team Structure The use of teams as the central device to coordinate work activities.
TEAM STRUCTURE
New Design Options (cont’d) ‏ Concepts: Advantage: Provides maximum flexibility while concentrating on what the organization does best. Disadvantage: Reduced control over key parts of the business. Virtual Organization A small, core organization that outsources its major business functions. Highly centralized with little or no departmentalization.
 
[object Object],[object Object],Knowledge Management challenges for the virtual organisations ,[object Object],[object Object],[object Object],[object Object],[object Object],Maintaining flexibility Achieving customer delivery Trusting virtual partners Virtual Organization
New Design Options (cont’d) ‏ T-form Concepts: Eliminate vertical (hierarchical) and horizontal (departmental) internal boundaries. Breakdown external barriers to customers and suppliers. Boundaryless Organization An organization that seeks to eliminate the chain of command, have limitless spans of control, and replace departments with empowered teams.
Group Executive Support Integ- ration Shared Services Business unit 1970’s Geographical and functional hierarchy Today A Federation Late 1980s Early 1990s Cluster ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Do Structures Differ? Mechanistic Model A structure characterized by extensive departmentalization, high formalization, a limited information network, and centralization. Organic Model A structure that is flat, uses cross-hierarchical and cross-functional teams, has low formalization, possesses a comprehensive information network, and relies on participative decision making.
Why Do Structures Differ?  – Strategy Innovation Strategy A strategy that emphasizes the introduction of major new products and services. Imitation Strategy A strategy that seeks to move into new products or new markets only after their viability has already been proven. Cost-minimization Strategy A strategy that emphasizes tight cost controls, avoidance of unnecessary innovation or marketing expenses, and price cutting.
Why Do Structures Differ?  –  Size ,[object Object],[object Object],[object Object],[object Object],Size How the size of an organization affects its structure. As an organization grows larger, it becomes more mechanistic.
Why Do Structures Differ?  –  Technology ,[object Object],[object Object],[object Object],[object Object],Technology How an organization transfers its inputs into outputs.
Why Do Structures Differ?  –  Environment ,[object Object],[object Object],[object Object],[object Object],Environment Institutions or forces outside the organization that potentially affect the organization’s performance.
“ Bureaucracy Is Dead” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Designs and Employee Behavior ,[object Object],[object Object],[object Object],[object Object],[object Object]
Reference: ,[object Object],[object Object],[object Object]
THANK YOU VERY MUCH!!!!

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Human Behavior in Organizations

  • 1. Human Behavior in Organization Foundations of Organization Structure WORK DESIGN AND TECHNOLOGY Reporter: CATHERINE T. CAOILE Prof. Jo B. Bitonio HBO 1 st Semester 2011
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  • 5. What Is Organizational Structure? (cont’d) ‏ Chain of Command The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom. Authority The rights inherent in a managerial position to give orders and to expect the orders to be obeyed. Unity of Command A subordinate should have only one superior to whom he or she is directly responsible.
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  • 7. What Is Organizational Structure? (cont’d) ‏ Centralization The degree to which decision making is concentrated at a single point in the organization. Formalization The degree to which jobs within the organization are standardized. Decentralization The degree to which decision making is spread throughout the organization.
  • 8. Common Organization Designs Simple Structure A structure characterized by a low degree of departmentalization, wide spans of control, authority centralized in a single person, and little formalization.
  • 9. Common Organization Designs (cont’d) ‏ Bureaucracy A structure of highly operating routine tasks achieved through specialization, very formalized rules and regulations, tasks that are grouped into functional departments, centralized authority, narrow spans of control, and decision making that follows the chain of command.
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  • 17. New Design Options (cont’d) ‏ Concepts: Advantage: Provides maximum flexibility while concentrating on what the organization does best. Disadvantage: Reduced control over key parts of the business. Virtual Organization A small, core organization that outsources its major business functions. Highly centralized with little or no departmentalization.
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  • 20. New Design Options (cont’d) ‏ T-form Concepts: Eliminate vertical (hierarchical) and horizontal (departmental) internal boundaries. Breakdown external barriers to customers and suppliers. Boundaryless Organization An organization that seeks to eliminate the chain of command, have limitless spans of control, and replace departments with empowered teams.
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  • 22. Why Do Structures Differ? Mechanistic Model A structure characterized by extensive departmentalization, high formalization, a limited information network, and centralization. Organic Model A structure that is flat, uses cross-hierarchical and cross-functional teams, has low formalization, possesses a comprehensive information network, and relies on participative decision making.
  • 23. Why Do Structures Differ? – Strategy Innovation Strategy A strategy that emphasizes the introduction of major new products and services. Imitation Strategy A strategy that seeks to move into new products or new markets only after their viability has already been proven. Cost-minimization Strategy A strategy that emphasizes tight cost controls, avoidance of unnecessary innovation or marketing expenses, and price cutting.
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  • 30. THANK YOU VERY MUCH!!!!