American Financial Resources, Inc May 2010 Realtor Webinar

1. Welcome to the AFR Realtor Webinar May 2010 “5 Biggest Complaints Realtors Have About Mortgage Originators And What We Did About Them” Robert Pieklo Vice President Residential Mortgage Division NMLS#2826 Licensing Available on AFRMortgage.com Narration by Jim Melchior

3. Lack of communication

4. Availability

5. Over Promise Under Deliver

7. NMLS National Safe Act 20 hour course must be taken

8. National Test must be passed 75% or better required

9. State Education must be met and applicable Test must be passed

10. Ongoing internal training

11. One of the country’s top FHA lenders

12. Direct contact with Federal Housing Administration with ongoing changes

14. Investment in technology specifically for realtors and business partners

15. Provides Realtors access to the entire team

16. Loan Officers, Processors, Management

17. Tracking of key milestones and email notification

18. Submission of file

19. Request and delivery of key documentation

20. Appraisal and Title status

22. Not everyone has what it takes to be a realtor referral based loan officer

23. Each of our loan officers working with realtors makes a commitment to be available, when they need them, and how they need them

24. American Financial Resources investment in technology

25. Smart phones, Laptops, Web based origination and tracking systems

26. Ready to help..

28. Internal Help Desk

29. Federal Guidelines

30. FHA PREMIER and Conventional

31. Reduced Fees

32. 15 Day Turn Time

33. FHA Standard

34. Standard Fees

35. 20 day Turn Time

36. FHA Portfolio

37. 580 Fico and Manufactured Homes( 620)

39. Presented ByAmerican Financial Resources, Inc. 1.4 billion funded in 09’ We’ve been lending for 12 years Retail and Wholesale One of the top FHA lenders in the country Smart lending practices have allowed us to expand during industry contraction Knowledgeable Licensed Loan Consultants are here every step of the way Big enough to get your clients the best rates yet small enough to provide the ultimate customer service.

40. QUESTIONS? Shy? Email your questions to robert@afrmortgage.com Or call 800 596 3155 Or chat live at www.afrmortgage.com Thank you for attending