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Who’s the

Gen Y

!

!

!

consumer ?
18 - 35

years old

1/4
Biggest

Y
Gen

of the total population

consumer group
We leave the family home

…

older
We study

…

longer
We integrate the professional world

…

later
Our long-lasting relationships are

delayed
We’re

sceptic
about

politics
Our budget is

tighter
…and the society pushes us to
even

more

consume
Parents
are here
to help for

important expenses
…but we assume our

treats ourselves

(clothing, going-out, etc.)
We want

to blend in
…but also to

stand out by our
talents
We want to

look good
no matter what
We need

aesthetics
…and

function
cl
our
ike
e l
W

hes
ot

s

sh
yli
t

&

al,
on
ti
nc
-fu l
lti
u
m
ica
om
on
ec
We’re not
really

al
oy
l
!
!

to a certain
spot
We’re not very

patient
either
We look for

immediate

satisfaction
We buy products that

reflects

us
We

spend

easily

& love shopping
…But we pay close attention to

the

promotions
We’re

multi-channel
shoppers
We buy

online
…but still prefer

retail stores
We like to try

new

&

innovative

things
We get bored

quickly
We’re

tech-savvy
Parents

influence our consuming decisions
…but we also influence

theirs
as do

friends &
girlfriends
(or boyfriends)
We’re

stressed
…and

multi-connected
We love to go to
the

movies

most of all
We like to be

entertained
We like
&

music

action
We like

original,
humorous

authentic

&
commercials
…but

Peer influence

is higher than commercials
We have appetite for

information
We look for

quality & value
…but also

fastness

&

good service
We like the

buying process

to be easy
We appreciate being

guided clearly
We like to be
treated

personally
& friendly
We want our brands
to be totally

clear
with us
We like to be asked our

opinion
So Yes, we are a

complex
customer
But if satisfied, we can

benefit

your brand

like never before
Author
Jérémie Lorrain

Co-Founder of nail art company
Úñica. French, Fashionista,
Blogger, Entrepreneur, Businessman,
Model, Salesperson, Ambitious, Very
Open-minded, People and
Opportunity-Oriented.

Share your impressions, comments & secrets:
jeremie.lorrain@gmail.com

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Meet the Gen Y consumer