1. SFSU - ISYS 363
FALL 2013 SECTION-1
RED SOXS

2. Features/Criteria Needed
 Ability to translate over different
operating systems
 Preferably free
 The ability to backup files
 Allows a quick response time from users
 Easy access for users

3. Market Leaders
 File Sharing: SkyDrive, Dropbox
 Video Conferencing: Skype, iChat
 Social Media: Facebook, Twitter
 Instant Messaging: SMS, email

4. SkyDrive
 Does not list unregistered users
that have access to the
documents. It only lists them
when they edit them.
 No option to chat with other
collaborators editing the same
document at the same time
 Users cannot play or stream
multimedia content such as music
or videos. They can only
download them .
Pros Cons
SkyDrive is Microsoft’s cloud service that allows its users to backup, store
and accesses their documents on the cloud. 7GB are offered for free.
 It works on Windows, Mac OS X,
iOS, and the Android OS. A
Microsoft or SkyDrive account is
not required to access the
uploaded files.
 It features Office Web apps that
allows users to edit documents in
computers that do not have
Microsoft Office installed.
 It features a link shortener that
facilitates the sharing of the file’s
link. It also has a built-in social
media sharing option.

5. Skype
 Skype is one of the cheapest
VOIP available, and offers
unlimited minute subscriptions.
 It is easy to use and easy install
and it works with not much
configuration
 provides a real phone number so
non-Skype users can call you
 Provides Voicemail, to answer
your calls when you are away
from your computer.
 You must have a smart phone or
Internet access to use
 quality of sound with VoIP is not
as good as a landline or mobile
phone
 Poor video chat quality
 lacking call return, call blocking
(lacking call features)
Pros Cons
Skype is a free voice-over-IP service and instant messenger client currently
developed by the Microsoft Skype Division. Skype was first released in August 2003
and is a hybrid peer-to-peer and client–server system.

6. SMS/GroupMe
Mobility is key. Users can communicate
using their smart phones anywhere and
any time.
Free of charge.
Quick way to contact each other.
Allows all users, who are part of the
group, to see messages exchanged
between each other.
Messages can get irrelevant and
off topic due to quick messaging.
If a user does not keep up with
each message they receive, they will
be left with a lot of messages to
read, making it confusing to
understand the conversation.
Misinterpretation of reading
messages.
Paragraph form is not a norm with
texting.
Pros Cons
•SMS (Short Message Service) is a way of quick messaging between mobile phones under a phone
plan . When an SMS message is sent, the cell phone tower transfers the message through the control
channel. Users can send texts, pictures, and other multimedia through SMS messaging.
•GroupMe is an application that allows users to send messages to groups of people using data on
their smart phone. This application is free to download and uses data instead of text messaging
through phone plans.

7. @E-mail
 Can be prepared and
saved when you already
to reply.
 Can be forward the
message.
 Can attach files and
images.
 Some emails may be sent
as spam.
 Sometimes need to wait a
long time to get a reply.
 Some people have
different email addresses
or they may change their
email addresses when
they switch their jobs.
Pros Cons
Email is the one of the most commonly contact tool since 1993, as we can see,
people know email very well than other contact tools. Below are some pro’s and
con’s about E-mail.

8. Facebook
 Notifications appear within seconds
along with notifications to the person
and/or groups cell phone, Ipod, or any
smartphone device
 Files, data, pictures, videos, and
downloads can be shared instantly
through either normal messaging or
instant messaging
 The platform is simple yet constantly
changing to meet demands of the
people, pricing is free, and its
available to anyone around internet or
who has service on their smart device.
 Security and privacy are always
an issue with sites social media
and people are always looking
for ways to access peoples
information
 There is not a feature created to
where you can audio or video
conference yet even though it
doesn't seem like a long-shot for
the developers of Facebook
 Couldn't be used to run a
business as much as it would be
used to promote a business
Pros Cons
Facebook is likely the biggest social networking site in the world so its easy to
understand why it would be considered one of the bigger collaboration tools available.

9. GROUP’S FAVORITE TOOLS
 Members of the group already
had an account and were active
users.
 Has instant message features but
it is less intrusive
 Documents, pictures and others
files can be attached.
 Does not require an account to
view or edit the files.
 It’s built in web apps has
Microsoft Office’s same interface.
 Works in different platforms.
The group decided to use Facebook and SkyDrive for the following reasons

10. REFERENCES
Skype:
http://voip.about.com/od/voipsoftware/p/whatisskype.htm
SkyDrive:
http://www.soluto.com/kb/web-apps/what-is-microsoft-skydrive/
SMS/GroupMe:
http://computer.howstuffworks.com/e-mail-messaging/sms1.htm
https://groupme.com/
Email:
http://www.teach-ict.com/gcse_new/communication/comm_methods/miniweb/pg7.htm
Facebook:
https://www.facebook.com/business
https://www.facebook.com/business/overview
http://gigaom.com/2009/07/21/32-ways-to-use-facebook-for-business/