The document provides an overview of the city's expenditures, revenues, and collection efforts for various departments in the first four months of 2012 compared to the same period in 2011 and budget targets. Healthcare expenditures exceeded budget projections due to increased high-cost claims and utilization. Workers compensation claims also exceeded contributions, resulting in a deficit. Parking enforcement revenues exceeded prior year collections, though tickets issued were slightly below targets. Photo safety revenues and citations were lower than the prior year. EMS collections significantly trailed prior year levels.

1. BottomLineStat
April 2012 Reporting Period
www.nola.gov/opa
1

2. Section 1: Expenditures Review
• Healthcare Expenditures
• Workers Compensation
Section 2: Revenue Analysis
• Parking Enforcement Collections
• Photo Safety Collections
• EMS Collections
• Sales Taxes and Occupational License Revenues / Collections
• Sanitation Fees Revenues / Collections
BottomLineStat 2

3. Expenditures Review
BottomLineStat 3

4. Healthcare Expenditures
Healthcare Contributions and Payments Review (Jan-April 2012)
Millions
Surplus of Approximately 300K as of 4.30.2012
$15.17
14 Total Contributions
Total Claims Paid
Surplus/(Deficit)
9
$3.62 $3.85 $3.76 $3.94
4
$0.5 $0.9 $0.3
(1)
-$0.3
-$0.8
-$3.35 -$3.04
-$3.92
(6) -$4.52
(11)
(16) -$14.83
January February March April YTD
CONTRIBUTIONS,
PAYMENTTS, AND January February March April YTD
ADJUSTMENTS
Total Contributions 3,616,725 3,854,370 3,761,617 3,938,819 15,171,531
Total Claims Paid (3,921,306) (3,346,042) (4,524,225) (3,036,279) (14,827,853)
Surplus/(Deficit) (304,581) 508,328 (762,608) 902,540 343,679
Source: Department of Finance 5.22.2012 BottomLineStat 4

5. Healthcare Expenditures (Continued)
As of 5.11.2012 Total Claims Paid Exceeded Updates on 2012 Healthcare benefits
Millions
by 8.5% the Same Period in 2011
$18
$17.01
• Claims over $50,000 increased from 7(annual
2012 Claims Paid 2011) to 24 (1st qtr 2012), resulting in costs of
$16 $1,021,952.
2011 Claims Paid
$15.67
$14 • Possible annual projections (early projection using
1st qtr expenditures) could reach $49million in
claims
$12
• There was a 24% increase in inpatient cases
$10
• Mental Health cases increased by 59% and the
$8
cost increased by 13.7%
$6
$4
$2
$0
01/05/12 01/26/12 02/16/12 03/08/12 03/29/12 04/19/12 05/10/12
Source: Hospitalization and Department of Finance 5.22.2012 BottomLineStat 5

6. Workers Comp Expenditures
Workers Comp Contributions and Payments Review (Jan-April 2012)
Millions
Deficit of Approximately 1.15M as of 4.30.2012
14 Total Contributions
Total Claims Paid
Surplus/(Deficit)
9
$5.34
4
$1.75
$1.20 $1.20 $1.19
$0.12
(1)
($0.47) ($0.22) ($1.08) ($0.58)
($1.67) ($1.97) ($1.77) ($1.15)
(6)
($6.49)
(11)
(16)
January February March April YTD
CONTRIBUTIONS,
PAYMENTTS, AND January February March April YTD
ADJUSTMENTS
Total Contributions 1,201,091 1,749,645 1,200,340 1,193,170 5,344,247
Total Claims Paid (1,668,394) (1,974,061) (1,078,342) (1,770,051) (6,490,847)
Surplus/(Deficit) (467,302) (224,415) 121,999 (576,881) (1,146,600)
Source: Department of Finance 5.22.2012 BottomLineStat 6

7. Revenue Analysis
BottomLineStat 7

8. Parking Enforcement Revenues
2% Adopted Budget GF Revenues for 2012
Parking Meter Towing and
Fines, Booting
$10M $1.6M
2% 0%
Total Other
Streams
$484M
98%
Enforcement Strategy Target 2012 YTD Actual
Parking Tickets 328,694 121,585
Boots 3,195 2,714
Tows 10,190 5,452
Source: Adopted Budget 2012 BottomLineStat 8

9. Parking Enforcement Revenues
YTD 2012 Tickets Issued Are Lower than
Projected by 4%
126,429
140,000
YTD Actual 2012
120,000
Forecast YTD 2012 95,669
100,000 121,585
70,323
80,000
91,201
60,000
30,614 65,870
40,000
20,000
26,723
0
Jan Feb Mar Apr
Millions
YTD 2012 Gross Collections are Higher than Prior Year
by 46% (Gross Collections by ACS)
$6.0
Monthly Collections 2011 $5.05
$5.0 Monthly Collections 2012
YTD Collections 2012 $3.98
$4.0 YTD Collections 2011
$3.0 $2.55 $3.46
$2.0 $2.61
$1.51
$1.0
$1.43
$1.19 $1.35 $1.09 $0.85 $1.08
$0.74 $0.77
$0.0
Jan Feb Mar Apr
Source: DPW Parking Division and ACS 5.15.2012 BottomLineStat 9

10. Parking Enforcement Revenues
YTD 2012 Boots Issued Are Higher than
Projected by 123%
2,714
3,000 YTD Actual 2012
Forecast YTD 2012 1,924
2,000
1,143
1,000 1,215
414
757
- 216 489
Jan Feb Mar Apr
YTD 2012 Tows Issued Are Higher than
Projected by 27%
5,452
6,000 YTD Actual 2012
4,146
Forecast YTD 2012 4,309
4,000 2,938
1,458 3,031
2,000
1,866
- 804
Jan Feb Mar Apr
Millions
YTD 2012 Tows and Boots Gross Collections Are
Higher than Prior Year by 52% (Gross Collections by ACS)
$1.5
Monthly Collections 2011
Monthly Collections 2012 $1.00
$1.0 YTD Collections 2012 $0.74
YTD Collections 2011 $0.51
$0.65
$0.5 $0.42
$0.24
$0.24 $0.19 $0.23 $0.23 $0.25
$0.0 $0.09 $0.14 $0.27
Jan Feb Mar Apr
Source: DPW Parking Division 5.15.2012 BottomLineStat 10

11. Photo Safety Management
4% Adopted Budget GF Revenues for 2012
Adopted
Budget Adjusted to
Red Lights 16.5M
$19M REC (March 2012)
4%
Total Other
Streams
$478M
96%
Management Controls Target 2012 YTD Actual
Reduce Inoperable Flashers in School Zones Less Than 21,000 14,142
Reach "0" Tickets that Exceed Enforceable Date - 2,178
Source: Adopted Budget 2012 BottomLineStat 11

12. Photo Safety
2012 YTD Photo Safety Collections
Millions
Approximately 12% Lower Than 2011
6.0 $5.66
Monthly 2011
5.0 Monthly 2012 $4.68
YTD 2011
YTD 2012
$4.97
4.0
$3.15
3.0 $3.64
$2.70
2.0
$1.62
1.0 $1.53
1.53 0.94 0.98 1.33
1.62 1.08
0.0
January February March April
Source: DPW Photo Safety Division 5.17.2012 BottomLineStat 12

13. Photo Safety Citations
Total Exceptions
Detail of Monthly Exceptions and Citations Issued
units
Citations Issued
60,000
50,000 47,538
50,731
49,659
2011 53,788
2012
33,466 39,292
26,719 38,059 38,398
40,000 36,569
22,451 36,172
33,768 33,280
32,790 32,504
32,149
28,551 14,185 14,741
30,000 12,740 27,828
8,997 14,785 17,861
12,216 38,508 9,290
- - 12,051 13,905
- - -
10,533 - - 9,582
- -
20,000 - -
- -
-
27,208 27,069
23,500 24,771 23,874 24,551 23,432
10,000 21,250 20,453 21,784 20,537
18,018 - 18,582 19,375 18,246
9,030
-
January February March April May June July August September October November December January February March April
2011 2012
Source: DPW Photo Safety Division 5.16.2012 BottomLineStat 13

14. Photo Safety Citations
Outside Enforcement Time Exceptions Reduced in April
1800 1604
1600
1400
1200
1000
800
600
400 221 287
200 66
0
January February March April
Only 2 Events Older than 15 Days in Ticket Review Queue as of 5.21.2012
10,000 16 -20 Days
9,000 2
8,000 3,253
7,000 11-15 Days
6,000
5,000
4,000 3,362 6-10 Days
3,000
2,000
1,000 2,759 5 Days
-
5.21.2012
Source: DPW Photo Safety Division 5.21.2012 BottomLineStat 14

15. Photo Safety Citations
Photo Safety Flashers Exceptions for School
Zones Decreased Dramatically in April
Flashers Exception / Events
2012
Location January February March April
NO47 NB CANAL BLVD @ FRENCH ST 7%
NO49 EB ST CHARLES AVE @ CADIZ ST 92% 63% 67% 0%
NO50 WB ST CHARLES AVE @ JENA ST 90% 69% 2% 0%
NO51 NB READ BLVD @ HAMMOND ST 63% 15% 31% 1%
NO56 SB FRANKLIN AVE @ WISTERIA ST 81% 64% 18% 0%
NO57 EB BIENVILLE ST @ N ST PATRICK ST 78% 38% 3% 0%
NO58 WB BIENVILLE ST @ N. OLYMIPA ST 80% 71% 43% 51%
NO104 EB DWYER RD @ MILLER MCCOY ACADEMY 74% 47%
NO118 SB JACKSON AVE @ LAUREL ELEMENTARY 16% 1%
Monthly Exceptions Issued for Flashers Inoperable During School Zone Enforceable Time
Decreased to 597 events from 2,812 in the prior period
20,000
16,278
15,000
10,000
10,221 11,062 2011 2012
6,675 5,748 5,478 5,281 5,452
4,403 4,334
5,000 2,405 2,812
58 4 597
2011
-
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr
2012
Source: ATS and DPW Photo Safety Division 5.17.2012 BottomLineStat 15

16. EMS Revenues
2% Adopted Budget GF Revenues for 2012
Health Fees
EMS
$11,M ,
2%
Total Other
Streams,
$485M
98%
Collection Efforts Target 2012 YTD Actual
Percentage of Selfpay Accounts in Payment Plan Target Needed 3%
Collection Efforts Target Needed
Source: Adopted Budget 2012 BottomLineStat 16

17. EMS Collections
Millions
EMS: YTD Collections for All Payer Types as
April 30, 2012 is 25% lower than 2011
$3.50
2011 Monthly Revenue
$3.00 2012 Monthly Revenue
$2.96
2011 Cumulative Collections
$2.50 $2.31
2012 Cumulative Collections
$2.00
$1.31 $2.21
$1.50
$1.69
$1.00
$1.04
$0.50
$0.71 $0.43 $0.60 $0.60 $1.00 $0.66 $0.65 $0.52
$-
Jan Feb Mar Apr
EMS: YTD Detail Revenue $255K
$300,000 $255,814
2012 Monthly Revenue
$250,000 2012 Cumulative Collections
$200,000 $176,716
$150,000
$81,096
$100,000
$40,984
$50,000 $95,620 $79,098
$40,984 $40,112
$0
Jan Feb Mar Apr
Source: EMS and ACS 5.23.2012 BottomLineStat 17

18. EMS Collection Efforts
Frequent Flyers : Payers Other than Self Pay Have a Good Track Record of Paying
10,000
9,337
9,000 Other Payers
8,116
Self-Pay
8,000
7,000 6,358 5,270
77% Paid
6,000 4,882
84% Paid
5,000 3,398
86% Paid
4,000
3,000
2,209
4,067
2,000 3,234
2,960 <0.1% Paid 1,028*
<0.1% Paid <0.1% Paid
1,000
1,181*
0
2009 2010 2011 2012
*Information incomplete as payment cycle period is still open
Source: EMS and ACS 5.23.2012 BottomLineStat 18

19. EMS Collections Efforts Self Pay
Revenue per Call and Number of Calls per Month Number of Calls
Revenue per Call
$100 $92 3500
$90 2011 2012 3000
$80
$70 $62 2500
$60 $43
Units #
$42 2000
$50
$39
$37 $35 $35 1500
$40 $33
$29 $30
$28
$30 $24
$21 $20 $19 1000
$20
500
$10
2809 711 1016 3260 2247 1918 2095 2409 1534 1859 2114 1506 2056 2291 1868 2115
$0 0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar April
15 Less Participants in the Payment Plan
Compared to March
600
507
465
500 450 Payer Mix Comparison
147 Payer Class New Orleans Houston Baltimore Philadelphia DeKalb, GA
400 145 Medicare 15.48% 22.41% 18.39% 30.64% 19.97%
144
Defaulted Medicaid 14.46% 16.67% 7.32% 11.08% 10.82%
300 Private Insurance 14.70% 17.48% 12.07% 35.66% 17.59%
Current Self-Pay 55.36% 43.44% 62.22% 22.62% 51.62%
200
360 320 306
100
0
February 2012 March 2012 April 2012
Source: EMS and ACS 5.23.2012 BottomLineStat 19

20. Sales Taxes and Occupational Licenses Revenues
Sales Taxes : 33% of Adopted Budget GF Revenues for 2012
Occupational License : 2% Adopted Budget GF Revenues for 2012
Sales Taxes
(Retail) Vehicle (Sales
$ 142 M Use)
28% $ 8M
2%
Hotel / Motel
Total Other (Sales+ Use)
Streams $13 M
324M 3%
65%
Occup Lic.
$9,344
2%
Collection Efforts Target 2012 YTD Actual
Sales Tax Audits 105 40
Delinquency Mailings 18,000 On Hold
Field Visits / Contacts 15,400 5,577
Source: Adopted Budget 2012 BottomLineStat 20

21. Sales Tax (Retail Only)
Revenues: General Sales Taxes (excluding Vehicle and Hotel/Motel)
Millions
as of March 31,2012 are 2.5% Higher Than Forecast (un-audited)
40 YTD Adjusted Forecast (REC March)
35 YTD Actual Accrual Basis
30
25
20
15 $33.90 $34.75
10
5
0
Revenues Accrual Basis (Jan-March)
Collections:General Sales Taxes (excluding Vehicle and Hotel/Motel)
Millions
Collected as of April 30,2012 are up 6% vs 2011
$47.29
50 Monthly 2011 Monthly 2012
$44.72
40 YTD 2012 YTD 2011 $34.53
$32.23
30 $23.15
20 $21.57
10
$11.50 $12.15 $10.07 $11.00 $10.66 $11.38 $12.49 $12.76
0
Jan Feb Mar Apr
Source: Bureau of Revenue and Finance 5.7.2012 and 5.23.2012 BottomLineStat 21

22. Hotel / Motel Sales Taxes
Millions
Revenues: Hotel/Motel Taxes as of March 31,2012
Are Higher than Forecast by 20% (un-audited)
5.0
4.5 YTD Forecast
4.0 YTD Actual Accrual Basis
3.5
3.0
2.5
2.0 $4.17
1.5 $3.47
1.0
0.5
0.0
Revenues Accrual Basis (Jan-March)
Collections: Hotel/Motel Sales Taxes Collected
Millions
as of April 30, 2012 are up by 26% vs. 2011
5.5 $5.05
5.0 Monthly 2011 Monthly 2012
4.5
4.0 YTD 2012 YTD 2011 $3.44 $3.99
3.5
3.0
2.5 $2.04 $2.64
2.0
1.5 $1.59
1.0
0.5 $0.77 $0.85 $0.83 $1.19 $1.04 $1.40 $1.36 $1.61
0.0
Jan Feb Mar Apr
Source: Bureau of Revenue and Finance 5.7.2012 and 5.23.2012 BottomLineStat 22

23. Vehicle Sales Taxes
Revenues: Motor Vehicle Taxes as March 31,2012
Millions
Are 12% Ahead of Forecast (un-audited)
$5.0
$4.5 YTD Forecast
$4.0 YTD Actual Accrual Basis
$3.5
$3.0
$2.5
$2.0
$1.5
$1.0 $2.05 $2.30
$0.5
$0.0
Revenues Accrual Basis (Jan-March)
Collections: Vehicle Sales Taxes Collected
Millions
as of April 30, 2012 are up 2.9% vs. 2011
3.5
$2.96
3.0 Monthly 2011 Monthly 2012
$2.88
2.5 YTD 2012 YTD 2011 $2.11
2.0 $2.07
$1.42
1.5 $1.40
1.0
0.5
$0.67 $0.74 $0.76 $0.66 $0.69 $0.81 $0.85
0.0 $0.66
Jan Feb Mar Apr
Source: Bureau of Revenue and Finance 5.7.2012 and 5.23.2012 BottomLineStat 23

24. Occupational Licenses
Revenues / Collections : Occupational Licenses Revenue
Millions
as of April 30, 2012 are up by 4.9% vs. 2011
9
Monthly 2011
$7.90
8 $7.45
Monthly 2012 $7.52
7 $7.07
YTD 2012
6
YTD 2011
$4.96
5 $5.01
4
3
2
1 $3.62 $3.43
$1.39 $1.53 $2.06 $2.49
$0.45 $0.45
0
Jan Feb Mar Apr
Source: Bureau of Revenue BottomLineStat 24

25. Bureau of Revenue Enforcement (Continued)
40 Audits Completed as of April 30,2012 (Yearly Target 105)
YTD Audits Completed on Track to Meet Yearly Target of 105
45
40 Monthly Audits Completed (Field Work End) 40
Inferred YTD Target
35 34 35
YTD Audits Completed
30
25 26
19 24
20
18
15
10 9
5
5 10 6
0
Jan Feb Mar Apr
Millions
YTD 2012 vs. 2011 $ Audits Sent to Enforcement/Collections
$2.08
$2.20
$1.88
$2.00 $ Audits Closed / Sent Enforcement 2011
$1.80
$1.60 $ Audits Closed / Sent Enforcement 2012 $1.34
$1.40 $1.13 $1.14
$1.20
$1.00 $0.78
$0.80 $0.54
$0.60 $0.39 $0.47
$0.35
$0.40 $0.20
$0.11
$0.20
$0.12 $0.14 $0.20 $0.26
$0.00
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Source: Bureau of Revenue 5.18.2012 BottomLineStat 25

26. Bureau of Revenue Enforcement (Continued)
YTD Contacts/Field Visits on Track to Meet Yearly Target of 15,400
7,000
Monthly Contacts /Field Visits
6,000 YTD Contacts / Field Visits
Inferred YTD Target 5,577
5,000 4,445 5,133
4,000
3,850
2,569
3,000
2,567
2,000 1,283
1,000
1,110 1,459 1,876 1,132
-
Jan Feb Mar Apr
YTD Subpoenas Reached 482 as of 4.30.2012
700
Monthly 2011
600 Monthly 2012
2011 Subpoenas Cumulative
500 513
2012 Subpoenas Cumulative
422 482
400
270 396
300
200 216
100
147 74 123 142 126 206 117 60
-
Jan Feb Mar Apr
Source: Bureau of Revenue 5.16.2012 BottomLineStat 26

27. Sanitation Revenues
7% Adopted Budget GF Revenues for 2012
Sanitation
$32M
7%
Total Other
Streams,
$464M
93%
Collection Efforts Target 2012 YTD Actual
Collection Agency Over 50% 51%
Source: Adopted Budget 2012 BottomLineStat 27

28. Sanitation Collections
Collections : YTD 2012 Collections Are Higher than 2011.
Difference Mainly Due to Sanitation Fee Increase not Being Fully Reflected in
Collections during the First Two Months of 2011
Millions
12 Monthly 2011
$11.41
Monthly 2012
10
Cumulative 2012 $9.48
$8.66
Cumulative 2011
8
$6.88
6 $5.65
4 $3.92
2
$1.52 $2.81 $3.01
$2.84 $2.40 $2.96 $2.60 $2.75
0
Jan Feb Mar Apr
Source: S&W Board 5.5.2012 BottomLineStat 28

29. Sanitation Delinquency Collections
Billings Monthly Collections Monthly Collections (Moving Ave. 4 periods)
4.0
Millions
3.34 3.41
3.5 3.23 3.22 3.23 3.24 3.24 3.24 3.25 3.24 3.23 3.24 3.22 3.23 3.24
3.0
2.60 2.96 2.97 3.01
2.84 2.84 2.92
2.5 2.72 2.67 2.77 2.73 2.72 2.75
2.60 2.51
2.40
2.0
1.5
1.52
1.0
2011 2012
0.5
2011 Rate Increase Effect
0.0 Reflected in Collections
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr
2011 2012
Collection Comparison 2012 - 2011
2011
Average Billing 2011 (March to December 2011) $ 3,247,990 (A)
Average Monthly Collections 2011 (March - December 2011) $ 2,652,506 (B)
Collection Rate 2011 82% (B)/ (A)
2012
Average Billing 2012 (January to April 2012) $ 3,274,324 (C)
Average Monthly Collections 2012 (January - April 2012) $ 2,829,030 (D)
Collection Rate 2012 86% (D)/(C)
Source: S&W Board 5.5.2012

30. Sanitation Delinquency Collections
Collection Agency Performance
2012 (Jan-April) Collections/(Jan - April) Referrals = 51%
2011(July - December) Collections / (July - December) Referrals =39%
700
Gross Referrals ALPAT
600 Gross Collections
ALPAT
2011 584
2012
567
544 534 545
516 530
500 499 495 498
484
418
400
317
300 292
258 272
239 232 230 232
242 214 217
200 225
181 184 189
158 167
151 151 161
100
-
January February March April May June July August September October November December January February March April
2011 2012
Source: ALPAT 5.5.2012 BottomLineStat