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ENERGISE2-0.COM




Do It
Digitally
Glasgow
Dr. Jim Hamill and Alan Stevenson
jim.hamill@energise2-0.com
alan.stevenson@energise2-0.com
@drjimhamill @ast3v3nson
Digital Skills for Enterprise
     and Getting a Job




                                ENERGISE2-0.COM
A conversation
not a broadcast
presentation

The Panel…..


                  ENERGISE2-0.COM
Its about creating the jobs as well




                                      ENERGISE2-0.COM
Have we assimilated yet?




                           ENERGISE2-0.COM
In Common?




             ENERGISE2-0.COM
HMV- Hopelessly Misplaced Vision




                                   ENERGISE2-0.COM
HMV- Hopelessly Misplaced Vision

• HMV Group’s plans to consolidate HMV and Waterstone’s
  marketing will help it share good marketing ideas across both
  brands

• Newly appointed group marketing director xxxxxxxx says the
  restructure will allow the group to leverage campaigns,
  promotions and CRM across both brands

• Under the new structure, xxxx, the former marketing director
  of HMV, will be supported by three marketing heads working
  on CRM, brand and creative across both brands. Waterstone’s
  and HMV will maintain separate marketing teams reporting to
  the group heads
                                                        ENERGISE2-0.COM
Rearranging Deck Chairs




                          ENERGISE2-0.COM
Who Will Be Next?




                    ENERGISE2-0.COM
MOOCs




        ENERGISE2-0.COM
The Future of Education




                          ENERGISE2-0.COM
Spot the Dinosaur 




                      ENERGISE2-0.COM
Bob Dylan (Mashed Up )

                 Come gather 'round people
                        Wherever you roam
                          And don’t criticise
                 What you can't understand
              Your sons and your daughters
                 Are beyond your command
                             Your old road is
                                Rapidly agin‘
            Then you better start swimmin’
                   Or you'll sink like a stone
           For the times they are a-changin’
                                      ENERGISE2-0.COM
The times they are a changin'

• Current leading-edge thinking is that we are on the verge
  of another tectonic shift: from Social Media to Social
  Business

• A Social Business is one that develops innovative new
  work methods and processes by applying social thinking,
  social strategy, social culture, social organisation and
  social technologies to everything it does (internally as
  well as externally)

• Organisations who ‘get this’ will survive and prosper -
  those who don’t will become 21st century dinosaurs
                                                     ENERGISE2-0.COM
Why Now?




           ENERGISE2-0.COM
Why Now?



Social Media + Connectivity + Mobile +
The Cloud + Big Data + Gen C
= The End of Business as Usual



                                    ENERGISE2-0.COM
Why Now?




           ENERGISE2-0.COM
The Connected Customer




                         ENERGISE2-0.COM
The Connected Customer is also
   the Connected Employee
  Yet many organisations still
 restrict access to Social Media
Translated that means ‘we don’t
            trust you’
                             ENERGISE2-0.COM
Adapt or Die


• Are we changing quickly enough?

• Are we ready?

• International competitors?




                                    ENERGISE2-0.COM
What road are we on?




                       ENERGISE2-0.COM
Digital Scotland
 Survey Results



                   ENERGISE2-0.COM
Digital Scotland Survey: Scotland

• 90% using Social Media but only 35% using it
  strategically. Only 5% claim to be a Social Business

• 22% have clear mobile strategy

• 25% using the Cloud strategically

• Only 29% of export companies are using digital to
  support internationalisation

                                                  ENERGISE2-0.COM
Which of the following statements best describes your
company's approach to Social Media?                                       Q3



                                                        While 90% of
                                                        respondents use Social
                                                        Media, 51% have no
                                                        clear strategy or
                                                        objectives governing its
                                                        use or are still
                                                        experimenting.
                                                        Encouragingly, 35%
                                                        are using Social Media
                                                        strategically whilst a
                                                        further 5% believe
                                                        they have become a
                                                        Social Business.




N=193
Which of the following statements best describes your company's approach
to the Mobile Internet e.g. mobile marketing, websites and apps?                           Q10




                        Only 3% of respondent companies had never heard of the
                        Mobile Internet. 19% have heard of the Mobile Internet but
                        are taking no action whilst a further 15% are finding out more.
                        41% have no clear strategy or objectives governing its use or
                        are still experimenting. 22% are using the Mobile Internet
                        strategically , albeit only 8% have integrated mobile into wider
                        initiatives.




N=166
Which of the following statements best describes your
company's use of Cloud Computing?                                                          Q9


                           Only 7% of respondent companies had never heard of Cloud
                           Computing. 25% have heard of the Cloud but are taking no
                           action whilst a further 15% are finding out more. 29% have no
                           clear strategy or objectives governing its use or are still
                           experimenting. 25% are using the Cloud strategically many as
                           part of their wider IT strategy.




N=166
How do you use Digital Technology to support your
current level of internationalisation?                                  Q12

                                                    Of those companies that
                                                    are ‘international’, only
                                                    29% are using Digital
                                                    Technologies strategically
                                                     to support their
                                                    internationalisation
                                                    efforts (including 20%
                                                    who have integrated
                                                    Digital into their
                                                    international strategy).
                                                    57% have no clear
                                                    strategy or objectives
                                                    governing its use or
                                                    ‘make some use but
                                                    could do more’. 15%
                                                    don’t use Digital
                                                    Technologies.




N=81
What about our
       International Competitors?

15 of the top OECD countries have identified
digital as the main driver of economic growth
  leading to a wide range of Digital Support
        Programmes being put in place
eSkills for Russian SMEs 2006




                                ENERGISE2-0.COM
ADVANCE Programme Malta




                          ENERGISE2-0.COM
Social Business Summit Malaysia




                                  ENERGISE2-0.COM
ENERGISE2-0.COM
So What?

• Digital is NOT just a channel change e.g.
  putting services online

• It is a major paradigm shift in the way we do
  business/ the way our organisations operate

• From ‘Liking’ and ‘Following’ to Leading


                                              ENERGISE2-0.COM
Paradigm Shift




                 ENERGISE2-0.COM
Stood on the
table with my
glass of gin.

And came straight
to the point

                    ENERGISE2-0.COM
From ‘Liking’ to Leading


• The major challenge facing the Scottish/Glasgow
  economy is…..

• How do we achieve a sustained improvement in our
  global competitiveness?

• Our ability to compete in global markets is the key to
  economic growth and job creation

                                                 ENERGISE2-0.COM
From ‘Liking’ to Leading

• There is a very strong correlation between
  National/City competitiveness and the strategic use
  of digital technology (OECD; various studies)

• 15 of the top OECD countries have identified digital
  as a strategic priority

• Organisations face major barriers/obstacles to
  leveraging the full potential of digital, especially
  SMEs………
                                                     ENERGISE2-0.COM
Digital Barriers

•   Time
•   Resources
•   Lack of Understanding
•   Mindset
•   Fear of the Unknown
•   Limited Digital Skills and Experience



                                            ENERGISE2-0.COM
Gen C or a Lost Generation?


• Our young people (Gen C; Digital Natives) have the
  digital mindset and confidence that our companies
  need – yet we have a major problem with youth
  unemployment and underemployment

• There is a market failure in connecting supply and
  demand – some good programmes available but are
  we doing enough?


                                                ENERGISE2-0.COM
Gen C or a Lost Generation?

• Is there a need for a Support Programme matching
  the digital needs of our SMEs to the core skills and
  experience of Gen C – the Constantly Connected
  Generation
• Provide an innovative, new, radical approach to
  creating quality job opportunities for our young
  people – tackling the twin problems of graduate
  unemployment and underemployment
• While at the same time, delivering real, tangible
  business benefits to Scottish/Glasgow companies –
  improved performance and international
  competitiveness                                  ENERGISE2-0.COM
Gen C or a Lost Generation?

• Digital skills cover a wide range of areas
   –   Basic foundation
   –   Technical
   –   Operational
   –   Information processing
   –   Strategic


• There may be a particular need to develop Digital
  Leaders – a Gen C Digital Leaders Programme……


                                                ENERGISE2-0.COM
Recent Blog Post




                   ENERGISE2-0.COM
Skills Shortages

• McKinsey – Digital Marketing, Social & Big Data are
  among the Top 10 priorities of CEOs for 2013
• By 2015, 25% of corporations will have a Chief Digital
  Officer
• Gartner – Big Data, Social, Mobile & the Cloud will
  create 4.4m new jobs worldwide by 2015
• Only a third of these new jobs will be filled due to
  skills shortages
• Recent EU initiative to fill 900,000 unfilled digital
  vacancies
                                                 ENERGISE2-0.COM
Personal Note




                ENERGISE2-0.COM
What you getting at me for?
It was your generation who
     created this mess



                          ENERGISE2-0.COM
Lets Discuss




               ENERGISE2-0.COM

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Do It Digitally Glasgow

  • 1. ENERGISE2-0.COM Do It Digitally Glasgow Dr. Jim Hamill and Alan Stevenson jim.hamill@energise2-0.com alan.stevenson@energise2-0.com @drjimhamill @ast3v3nson
  • 2. Digital Skills for Enterprise and Getting a Job ENERGISE2-0.COM
  • 3. A conversation not a broadcast presentation The Panel….. ENERGISE2-0.COM
  • 4. Its about creating the jobs as well ENERGISE2-0.COM
  • 5. Have we assimilated yet? ENERGISE2-0.COM
  • 6. In Common? ENERGISE2-0.COM
  • 7. HMV- Hopelessly Misplaced Vision ENERGISE2-0.COM
  • 8. HMV- Hopelessly Misplaced Vision • HMV Group’s plans to consolidate HMV and Waterstone’s marketing will help it share good marketing ideas across both brands • Newly appointed group marketing director xxxxxxxx says the restructure will allow the group to leverage campaigns, promotions and CRM across both brands • Under the new structure, xxxx, the former marketing director of HMV, will be supported by three marketing heads working on CRM, brand and creative across both brands. Waterstone’s and HMV will maintain separate marketing teams reporting to the group heads ENERGISE2-0.COM
  • 9. Rearranging Deck Chairs ENERGISE2-0.COM
  • 10. Who Will Be Next? ENERGISE2-0.COM
  • 11. MOOCs ENERGISE2-0.COM
  • 12. The Future of Education ENERGISE2-0.COM
  • 13. Spot the Dinosaur  ENERGISE2-0.COM
  • 14. Bob Dylan (Mashed Up ) Come gather 'round people Wherever you roam And don’t criticise What you can't understand Your sons and your daughters Are beyond your command Your old road is Rapidly agin‘ Then you better start swimmin’ Or you'll sink like a stone For the times they are a-changin’ ENERGISE2-0.COM
  • 15. The times they are a changin' • Current leading-edge thinking is that we are on the verge of another tectonic shift: from Social Media to Social Business • A Social Business is one that develops innovative new work methods and processes by applying social thinking, social strategy, social culture, social organisation and social technologies to everything it does (internally as well as externally) • Organisations who ‘get this’ will survive and prosper - those who don’t will become 21st century dinosaurs ENERGISE2-0.COM
  • 16. Why Now? ENERGISE2-0.COM
  • 17. Why Now? Social Media + Connectivity + Mobile + The Cloud + Big Data + Gen C = The End of Business as Usual ENERGISE2-0.COM
  • 18. Why Now? ENERGISE2-0.COM
  • 19. The Connected Customer ENERGISE2-0.COM
  • 20. The Connected Customer is also the Connected Employee Yet many organisations still restrict access to Social Media Translated that means ‘we don’t trust you’ ENERGISE2-0.COM
  • 21. Adapt or Die • Are we changing quickly enough? • Are we ready? • International competitors? ENERGISE2-0.COM
  • 22. What road are we on? ENERGISE2-0.COM
  • 23. Digital Scotland Survey Results ENERGISE2-0.COM
  • 24. Digital Scotland Survey: Scotland • 90% using Social Media but only 35% using it strategically. Only 5% claim to be a Social Business • 22% have clear mobile strategy • 25% using the Cloud strategically • Only 29% of export companies are using digital to support internationalisation ENERGISE2-0.COM
  • 25. Which of the following statements best describes your company's approach to Social Media? Q3 While 90% of respondents use Social Media, 51% have no clear strategy or objectives governing its use or are still experimenting. Encouragingly, 35% are using Social Media strategically whilst a further 5% believe they have become a Social Business. N=193
  • 26. Which of the following statements best describes your company's approach to the Mobile Internet e.g. mobile marketing, websites and apps? Q10 Only 3% of respondent companies had never heard of the Mobile Internet. 19% have heard of the Mobile Internet but are taking no action whilst a further 15% are finding out more. 41% have no clear strategy or objectives governing its use or are still experimenting. 22% are using the Mobile Internet strategically , albeit only 8% have integrated mobile into wider initiatives. N=166
  • 27. Which of the following statements best describes your company's use of Cloud Computing? Q9 Only 7% of respondent companies had never heard of Cloud Computing. 25% have heard of the Cloud but are taking no action whilst a further 15% are finding out more. 29% have no clear strategy or objectives governing its use or are still experimenting. 25% are using the Cloud strategically many as part of their wider IT strategy. N=166
  • 28. How do you use Digital Technology to support your current level of internationalisation? Q12 Of those companies that are ‘international’, only 29% are using Digital Technologies strategically to support their internationalisation efforts (including 20% who have integrated Digital into their international strategy). 57% have no clear strategy or objectives governing its use or ‘make some use but could do more’. 15% don’t use Digital Technologies. N=81
  • 29. What about our International Competitors? 15 of the top OECD countries have identified digital as the main driver of economic growth leading to a wide range of Digital Support Programmes being put in place
  • 30. eSkills for Russian SMEs 2006 ENERGISE2-0.COM
  • 31. ADVANCE Programme Malta ENERGISE2-0.COM
  • 32. Social Business Summit Malaysia ENERGISE2-0.COM
  • 34. So What? • Digital is NOT just a channel change e.g. putting services online • It is a major paradigm shift in the way we do business/ the way our organisations operate • From ‘Liking’ and ‘Following’ to Leading ENERGISE2-0.COM
  • 35. Paradigm Shift ENERGISE2-0.COM
  • 36. Stood on the table with my glass of gin. And came straight to the point ENERGISE2-0.COM
  • 37. From ‘Liking’ to Leading • The major challenge facing the Scottish/Glasgow economy is….. • How do we achieve a sustained improvement in our global competitiveness? • Our ability to compete in global markets is the key to economic growth and job creation ENERGISE2-0.COM
  • 38. From ‘Liking’ to Leading • There is a very strong correlation between National/City competitiveness and the strategic use of digital technology (OECD; various studies) • 15 of the top OECD countries have identified digital as a strategic priority • Organisations face major barriers/obstacles to leveraging the full potential of digital, especially SMEs……… ENERGISE2-0.COM
  • 39. Digital Barriers • Time • Resources • Lack of Understanding • Mindset • Fear of the Unknown • Limited Digital Skills and Experience ENERGISE2-0.COM
  • 40. Gen C or a Lost Generation? • Our young people (Gen C; Digital Natives) have the digital mindset and confidence that our companies need – yet we have a major problem with youth unemployment and underemployment • There is a market failure in connecting supply and demand – some good programmes available but are we doing enough? ENERGISE2-0.COM
  • 41. Gen C or a Lost Generation? • Is there a need for a Support Programme matching the digital needs of our SMEs to the core skills and experience of Gen C – the Constantly Connected Generation • Provide an innovative, new, radical approach to creating quality job opportunities for our young people – tackling the twin problems of graduate unemployment and underemployment • While at the same time, delivering real, tangible business benefits to Scottish/Glasgow companies – improved performance and international competitiveness ENERGISE2-0.COM
  • 42. Gen C or a Lost Generation? • Digital skills cover a wide range of areas – Basic foundation – Technical – Operational – Information processing – Strategic • There may be a particular need to develop Digital Leaders – a Gen C Digital Leaders Programme…… ENERGISE2-0.COM
  • 43. Recent Blog Post ENERGISE2-0.COM
  • 44. Skills Shortages • McKinsey – Digital Marketing, Social & Big Data are among the Top 10 priorities of CEOs for 2013 • By 2015, 25% of corporations will have a Chief Digital Officer • Gartner – Big Data, Social, Mobile & the Cloud will create 4.4m new jobs worldwide by 2015 • Only a third of these new jobs will be filled due to skills shortages • Recent EU initiative to fill 900,000 unfilled digital vacancies ENERGISE2-0.COM
  • 45. Personal Note ENERGISE2-0.COM
  • 46. What you getting at me for? It was your generation who created this mess ENERGISE2-0.COM
  • 47. Lets Discuss ENERGISE2-0.COM