SlideShare ist ein Scribd-Unternehmen logo
1 von 64
Downloaden Sie, um offline zu lesen
1
Establishing Beverage &Establishing Beverage &Establishing Beverage &Establishing Beverage &
Bar BusinessesBar BusinessesBar BusinessesBar Businesses
Establishing Beverage &Establishing Beverage &Establishing Beverage &Establishing Beverage &
Bar BusinessesBar BusinessesBar BusinessesBar Businesses
. 2248 email: tpavit@wu.ac.th
Chapter 7Chapter 7Chapter 7Chapter 7
FBM-343 Beverage and Bar Management .2222
ObjectivesObjectivesObjectivesObjectives
1.1.1.1. DevelopDevelopDevelopDevelop anananan overalloveralloveralloverall conceptconceptconceptconcept andandandand tailortailortailortailor itititit totototo meetmeetmeetmeet thethethethe needsneedsneedsneeds andandandand
desiresdesiresdesiresdesires ofofofof aaaa particularparticularparticularparticular clienteleclienteleclienteleclientele....
2.2.2.2. StudyStudyStudyStudy thethethethe marketmarketmarketmarket,,,, choosechoosechoosechoose anananan appropriateappropriateappropriateappropriate locationlocationlocationlocation,,,, andandandand
determinedeterminedeterminedetermine financialfinancialfinancialfinancial feasibilityfeasibilityfeasibilityfeasibility....
3.3.3.3. PlanPlanPlanPlan anananan atmosphereatmosphereatmosphereatmosphere andandandand decordecordecordecor suitablesuitablesuitablesuitable totototo aaaa conceptconceptconceptconcept andandandand itsitsitsits
intendedintendedintendedintended clienteleclienteleclienteleclientele....
4.4.4.4. PlanPlanPlanPlan thethethethe efficientefficientefficientefficient useuseuseuse ofofofof availableavailableavailableavailable spacespacespacespace....
5.5.5.5. AnalyzeAnalyzeAnalyzeAnalyze thethethethe designdesigndesigndesign andandandand spacespacespacespace needsneedsneedsneeds ofofofof thethethethe barbarbarbar itselfitselfitselfitself....
6.6.6.6. WeighWeighWeighWeigh thethethethe prosprosprospros andandandand consconsconscons ofofofof hiringhiringhiringhiring professionalprofessionalprofessionalprofessional designdesigndesigndesign
consultantsconsultantsconsultantsconsultants....
7.7.7.7. ExamineExamineExamineExamine thethethethe majormajormajormajor factorsfactorsfactorsfactors beforebeforebeforebefore investinginvestinginvestinginvesting inininin aaaa specificspecificspecificspecific
locationlocationlocationlocation orororor buildingbuildingbuildingbuilding....
FBM-343 Beverage and Bar Management .3333
OutlineOutlineOutlineOutline
1.1.1.1. Targeting your clienteleTargeting your clienteleTargeting your clienteleTargeting your clientele
2.2.2.2. Planning and researchPlanning and researchPlanning and researchPlanning and research
3.3.3.3. Location and Market feasibilityLocation and Market feasibilityLocation and Market feasibilityLocation and Market feasibility
4.4.4.4. Atmosphere and decorAtmosphere and decorAtmosphere and decorAtmosphere and decor
5.5.5.5. Decor requirementsDecor requirementsDecor requirementsDecor requirements
6.6.6.6. Layout and designLayout and designLayout and designLayout and design
7.7.7.7. The bar itselfThe bar itselfThe bar itselfThe bar itself
8.8.8.8. Checklist of BarChecklist of BarChecklist of BarChecklist of Bar----designdesigndesigndesign
4
TARGETING YOURTARGETING YOURTARGETING YOURTARGETING YOUR
CLIENTELECLIENTELECLIENTELECLIENTELE
TARGETING YOURTARGETING YOURTARGETING YOURTARGETING YOUR
CLIENTELECLIENTELECLIENTELECLIENTELE
FBM-343 Beverage and Bar Management .5555
Types of customers:Types of customers:Types of customers:Types of customers:
1.1.1.1. Diners at restaurants whereDiners at restaurants whereDiners at restaurants whereDiners at restaurants where
drinks are serveddrinks are serveddrinks are serveddrinks are served
2.2.2.2. DropDropDropDrop----in customers whoin customers whoin customers whoin customers who’’’’re on theirre on theirre on theirre on their
way elsewhereway elsewhereway elsewhereway elsewhere
3.3.3.3. MeetMeetMeetMeet----andandandand----go customersgo customersgo customersgo customers
4.4.4.4. EntertainmentEntertainmentEntertainmentEntertainment----seekers lookingseekers lookingseekers lookingseekers looking
for relaxation, stimulation orfor relaxation, stimulation orfor relaxation, stimulation orfor relaxation, stimulation or
a change of pacea change of pacea change of pacea change of pace
5.5.5.5. Sport fansSport fansSport fansSport fans
6.6.6.6. Regular patrons, often calledRegular patrons, often calledRegular patrons, often calledRegular patrons, often called
‘‘‘‘regularregularregularregular’’’’ orororor ‘‘‘‘locallocallocallocal’’’’
These broad groups comprise various subThese broad groups comprise various subThese broad groups comprise various subThese broad groups comprise various sub----groups, divided brieflygroups, divided brieflygroups, divided brieflygroups, divided briefly
according to lifestyle, interests, age, income level, family,according to lifestyle, interests, age, income level, family,according to lifestyle, interests, age, income level, family,according to lifestyle, interests, age, income level, family,
occupation, social status or even gender.occupation, social status or even gender.occupation, social status or even gender.occupation, social status or even gender.
FBM-343 Beverage and Bar Management .6666
Types of customers:Types of customers:Types of customers:Types of customers:
1.1.1.1. DinersDinersDinersDiners atatatat restaurantsrestaurantsrestaurantsrestaurants wherewherewherewhere drinksdrinksdrinksdrinks areareareare servedservedservedserved....
These diners come to enjoy a goodgoodgoodgood mealmealmealmeal and aaaa drinkdrinkdrinkdrink,
whether in the form of a cocktail, wine, an after-dinner
drink, or all three.
Each enhances the enjoyment of the total experience.
Although the food may be the primary focus at a
restaurant, people often want to drink an alcoholic
beverage, too. Restaurants that do a flourishing
business without alcohol are the exception rather than
the rule.
FBM-343 Beverage and Bar Management .7777
Types of customers:Types of customers:Types of customers:Types of customers:
2.2.2.2. DropDropDropDrop----inininin customerscustomerscustomerscustomers whowhowhowho areareareare onononon theirtheirtheirtheir waywaywayway elsewhereelsewhereelsewhereelsewhere....
They usually want refreshment, a quick pick-me-up or
a stress reliever after a day’s work.
In this case thedrink is the focus; the customer has one
or two at most, then is on the move again.
People who are waiting to board a plane or a train or
are meeting someone at the bar also belong to this
group.
Bars near office buildings or factories and in train or
bus stations, airports, and hotel lobbies typically cater
to this category of customer.
FBM-343 Beverage and Bar Management .8888
Types of customers:Types of customers:Types of customers:Types of customers:
3.3.3.3. MeetMeetMeetMeet----andandandand----gogogogo customerscustomerscustomerscustomers....
These individuals are looking for a relationship
connection, whether a date for the evening or a
longer-term plan.
They go to singles bars or ‘‘meet bars’’ that are
attractive to others like themselves.
They stay long enough to meet someone whom they
would like to spend the evening with, and the two may
or may not move on to a place where the food and/or
the entertainment is more suitable for leisurely
conversation and an evening together.
Today most singles bars include dancing and very-
late-night hours.
FBM-343 Beverage and Bar Management .9999
Types of customers:Types of customers:Types of customers:Types of customers:
4.4.4.4. EntertainmentEntertainmentEntertainmentEntertainment seekersseekersseekersseekers lookinglookinglookinglooking forforforfor relaxationrelaxationrelaxationrelaxation,,,,
stimulationstimulationstimulationstimulation,,,, orororor aaaa changechangechangechange ofofofof pacepacepacepace....
They frequent bars, lounges, clubs, and
restaurants where entertainment is offered, such
as country-and-western music, games, and/or
dancing.
These individuals want to meet new people or
keep up with social trends.
They may visit several places or spend a whole
evening in only one place if the entertainment,
the drinks, and the company are to their liking.
FBM-343 Beverage and Bar Management .10101010
Types of customers:Types of customers:Types of customers:Types of customers:
5. Sports fans5. Sports fans5. Sports fans5. Sports fans.
In almost every major city, you’ll
now find at least one sports bar,
featuring big-screen television
viewing from every angle and
special promotions for
championship games, boxing
matches, and so on.
The idea is that people want to commune with individuals who share their
interests, whether that means a great game or a great smoke.
(Despite the growing number of states that make smoking in public places
illegal, there are still cigar bars, as well as states in which bars [but not
restaurants] are exempt from the no-smoking regulations.)
FBM-343 Beverage and Bar Management .11111111
Types of customers:Types of customers:Types of customers:Types of customers:
6.6.6.6. RegularRegularRegularRegular patronspatronspatronspatrons ofofofof neighborhoodneighborhoodneighborhoodneighborhood barsbarsbarsbars andandandand tavernstavernstavernstaverns....
They are interested in enjoyment and relaxation, too,
but their primary desire is for companionship: being
with people whom they know and like, feeling
comfortable, feeling that they belong.
Within these broad groups, however, are many subgroups,
divided loosely according to lifestyle, interests, age, income
level, family status, occupation or social status, even gender.
A few of the largest and most common subgroups are defined
in the following subsections.
FBM-343 Beverage and Bar Management .12121212
Types of customers:Types of customers:Types of customers:Types of customers:
A few examples of the largest and most common subgroups:A few examples of the largest and most common subgroups:A few examples of the largest and most common subgroups:A few examples of the largest and most common subgroups:
1. Woman Power1. Woman Power1. Woman Power1. Woman Power
Woman make up a large portion of workforce, which
means that they have discretionary income.
The increased in popularity of
so-called white goodswhite goodswhite goodswhite goods –
the clear liqueurs,
such as Gin and Vodka
FBM-343 Beverage and Bar Management .13131313
Types of customers:Types of customers:Types of customers:Types of customers:
2. Baby boomers2. Baby boomers2. Baby boomers2. Baby boomers (1946(1946(1946(1946----1964)1964)1964)1964)
The last generation to grow up in an American society in
which DRINKING WAS THE NORMDRINKING WAS THE NORMDRINKING WAS THE NORMDRINKING WAS THE NORM
Boomers in general are
relaxed and open about
drinking, and they do not
hesitate to take their children
with them when they dine out;
these attitudes have affected
the dining industry.
Baby boomers also tend to
be partial to intense flavors in their foods and beverages,
and they are willing to pay higher prices for specialty
beers and premium wines and liquors.
FBM-343 Beverage and Bar Management .14141414
Types of customers:Types of customers:Types of customers:Types of customers:
3. Generation X and Y3. Generation X and Y3. Generation X and Y3. Generation X and Y (21th Century)(21th Century)(21th Century)(21th Century)
X = 25X = 25X = 25X = 25----29 yrs, Y = 2129 yrs, Y = 2129 yrs, Y = 2129 yrs, Y = 21 –––– 30 yrs30 yrs30 yrs30 yrs
They constitute of the workforce, quickly moving fromThey constitute of the workforce, quickly moving fromThey constitute of the workforce, quickly moving fromThey constitute of the workforce, quickly moving from
college (many have at least Bachelorcollege (many have at least Bachelorcollege (many have at least Bachelorcollege (many have at least Bachelor’’’’s degrees) intos degrees) intos degrees) intos degrees) into
jobs and incomes that took their parents years tojobs and incomes that took their parents years tojobs and incomes that took their parents years tojobs and incomes that took their parents years to
achieve.achieve.achieve.achieve.
WebWebWebWeb----based marketing is a critical component of anybased marketing is a critical component of anybased marketing is a critical component of anybased marketing is a critical component of any
marketing plan for these technologically savvymarketing plan for these technologically savvymarketing plan for these technologically savvymarketing plan for these technologically savvy
consumers.consumers.consumers.consumers.
FBM-343 Beverage and Bar Management .15151515
Types of customers:Types of customers:Types of customers:Types of customers: Generation X and YGeneration X and YGeneration X and YGeneration X and Y
50505050%%%%
36363636%%%%
10101010%%%%
4444%%%%
BeerBeerBeerBeer
Distilled SpiritsDistilled SpiritsDistilled SpiritsDistilled Spirits
WineWineWineWine
All ThreeAll ThreeAll ThreeAll Three
BeerBeerBeerBeer
WineWineWineWineDistilledDistilledDistilledDistilled
SpiritsSpiritsSpiritsSpirits
FBM-343 Beverage and Bar Management .16161616
Types of customers:Types of customers:Types of customers:Types of customers:
4. Connoisseurs and sophisticates4. Connoisseurs and sophisticates4. Connoisseurs and sophisticates4. Connoisseurs and sophisticates
Customers who are truly well
informed, enjoy food and
wine as a serious hobby or
vocation, and often know
more than most bartenders
They hire a sommelier, build a
wine cellar, and stock an
impressive selection of
old-growth Bordeaux,
for example.
The sophisticated customer
is willing to pay for style,
cleanliness, and a well-trained service staff
17
PLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCH
FBM-343 Beverage and Bar Management .18181818
PLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCH
So who will your customers be?
You might choose to cater to any one
group or subgroup; you cannot expect
to please them all.
Part of the atmosphere of any bar is
its customers, and if they don’t have
something in common—mood, attitude,
reason for coming—the ambience will
be found lacking.
They won’t have a good time and
probably won’t come back.
FBM-343 Beverage and Bar Management .19191919
Definable Customer Group, or Market SegmentDefinable Customer Group, or Market SegmentDefinable Customer Group, or Market SegmentDefinable Customer Group, or Market Segment
The experienced entrepreneur
concentrates primarily on a
single, definable customer
group, or marketmarketmarketmarket segmentsegmentsegmentsegment,,,,
whose members will have
similar reasons for visiting a
bar, and shapes the entire
enterprise to attract and
please this group.
No one group is an inherently
better choice than another;
FBM-343 Beverage and Bar Management .20202020
Definable Customer Group, or Market SegmentDefinable Customer Group, or Market SegmentDefinable Customer Group, or Market SegmentDefinable Customer Group, or Market Segment
How old are they?
Where do they come from?
How much money do they like to spend?
Why do they go out?
What kinds of drinks do they buy?
What kind of atmosphere do they respond to?
What appeals to them?
Conduct Your Research LocallyConduct Your Research LocallyConduct Your Research LocallyConduct Your Research LocallyConduct Your Research LocallyConduct Your Research LocallyConduct Your Research LocallyConduct Your Research Locally
FBM-343 Beverage and Bar Management .21212121
Planning Services to Define Your Image
Making the decisionMaking the decisionMaking the decisionMaking the decision –––– choose one or a fewchoose one or a fewchoose one or a fewchoose one or a few
subgroups, then consider: TARGET groupsubgroups, then consider: TARGET groupsubgroups, then consider: TARGET groupsubgroups, then consider: TARGET group
CUSTOMERCUSTOMERCUSTOMERCUSTOMER
What services will be offered, and how?
• Will you offer drinks with an appetizer menu, with full meals,
and/or with entertainment?
• Is entertainment part of your plan? Music options include live
bands, deejays,
What kind of bar do you envisage?
• A stand-up bar favored by crowds or those in a hurry?
• Table service in a cocktail lounge?
• Dining-room service from a service bar?
• A holding area for people waiting to eat in your restaurant?
FBM-343 Beverage and Bar Management .22222222
Planning Services to Define Your Image
Making the decisionMaking the decisionMaking the decisionMaking the decision –––– choose one or a fewchoose one or a fewchoose one or a fewchoose one or a few
subgroups, then consider:subgroups, then consider:subgroups, then consider:subgroups, then consider:
What kind of drinks will be served?
• Drinks for the casual light drinker or
the connoisseur?
• Beer on tap or bottled?
• Wine by the glass or by the bottle?
• Mixed drinks?
• Fancy drinks?
• Frozen drinks?
• Flaming drinks?
• Coffee drinks?
FBM-343 Beverage and Bar Management .23232323
Planning Services to Define Your Image
In today’s most successful bars and restaurants
uniqueness may begin with a signature drink, but it is
carried through as a carefully planned total concept.
In these venues the name of the establishment, drinks,
decor, layout, service, uniforms, training program, and
menu all fit into the total concept and reinforce it.
Ironically individual customers might remember only
one standout element, such as a creatively written menu full
of puns, a perfect view of a giant television screen, a 1,500-
bottle wine selection, or a revolving panorama of the city at
night from atop a tall building.
Each, however, is a symbol of the collective ambience,
a crystallization of the concept.
FBM-343 Beverage and Bar Management .24242424
Planning Services to Define Your Image - Bartender
An integral part of any bar’s image is the
bartender.
Most of us view this role as being filled by
someone at the pinnacle of creative
salesmanship, a friendly face with an
impressive repertoire.
Bartending is a profession steeped in
nineteenth-century tradition and reinforced
by images in books, movies, and television
shows that portray bartenders as kind,
observant, amusing, and competent. They
are part mixologist, part comedian, and part
psychologist.
Never doubt the role that great bartenders
and sommeliers can play in your success
FBM-343 Beverage and Bar Management .25252525
Planning Services to Define Your Image
Defining the image of your bar business:Defining the image of your bar business:Defining the image of your bar business:Defining the image of your bar business:
How your bar’s overall image differs from competitors?
What’s the unique of your bar business?
How will you tie all the elements of your bar together?
What type of foods will be served?
26
LOCATIONLOCATIONLOCATIONLOCATION ANDANDANDAND
MARKETMARKETMARKETMARKET FEASIBILITYFEASIBILITYFEASIBILITYFEASIBILITY
LOCATIONLOCATIONLOCATIONLOCATION ANDANDANDAND
MARKETMARKETMARKETMARKET FEASIBILITYFEASIBILITYFEASIBILITYFEASIBILITY
FBM-343 Beverage and Bar Management .27272727
Market Feasibility - Location
Where will you establish your
unique new beverage enterprise?
You will want it to be convenient
for your target customers. If you
are going to serve meals as well, you will
want to be accessible to a residential area, to
places of work, or both.
For people in search of
entertainment or a companion for
the evening, you will probably
want a location in an area already
known for its nightlife
FBM-343 Beverage and Bar Management .28282828
Market Feasibility - Location
Choosing an area:Choosing an area:Choosing an area:Choosing an area:
Areas, where bars and restaurants are clustered;
• A crowded area has its advantages.
• Bright lights and crowds typically make for a
festive atmosphere
A new or isolated area;
• Of course this might be risky,
but it can be also rewarding
if your research uncovers a
market demand that
is going unmet.
Avoidance of declining areas.
FBM-343 Beverage and Bar Management .29292929
Market Feasibility - Location
Estimating customer potentialEstimating customer potentialEstimating customer potentialEstimating customer potential
Once you have an area in mind you need to
determine whether enough of your target-market
customers live in or frequent the area to support
your concept.
• who lives where,
• how much money they make,
• what their level of education is,
• what their eating and
spending habits are
FBM-343 Beverage and Bar Management .30303030
Market Feasibility - Location
Examining the competitionExamining the competitionExamining the competitionExamining the competition
record its location and as
much as possible of the
following information:
number of seats, hours, price
range, average check,
average number of patrons
per day, number of days open
per week/month/year, slow
and busy days, slow and busy
times of day, and annual
gross volume (dollar sales per
year).
FBM-343 Beverage and Bar Management .31313131
Market Feasibility - Location
Selecting a site:Selecting a site:Selecting a site:Selecting a site:
Does it have good visibility?
Is there adequate public transportation nearby?
Is there plenty of parking?
Is it easy to reach?
Watch out for one-way streets,
planned future construction,
and heavy traffic.
FBM-343 Beverage and Bar Management .32323232
Selecting a site:Selecting a site:Selecting a site:Selecting a site:
Consider the StructureConsider the StructureConsider the StructureConsider the Structure
• As you explore the various areas of your town to determine
customer potential you must also closely examine potential
competitors.
• check out the licensing, zoning, and other restrictions of the
area you are scouting
Financial feasibilityFinancial feasibilityFinancial feasibilityFinancial feasibility
• To begin draft a realistic financial plan for your intended
facility in terms of your profit goal.
• Estimate the capital needed for land and buildings,
furnishings and equipment, and opening expenses, as well as
a reserve for operating at a loss in the beginning.
Market Feasibility - Location
33
ATMOSPHEREATMOSPHEREATMOSPHEREATMOSPHERE ANDANDANDAND DECORDECORDECORDECORATMOSPHEREATMOSPHEREATMOSPHEREATMOSPHERE ANDANDANDAND DECORDECORDECORDECOR
FBM-343 Beverage and Bar Management .34343434
Atmosphere and Decor
Why atmosphere of the bar is important?Why atmosphere of the bar is important?Why atmosphere of the bar is important?Why atmosphere of the bar is important?
It helps determine who comes to buy drinks, how long
they stay, how much they spend, and whether they come
back and bring friends; and
Then, why people come to bar?
WhatWhatWhatWhat’’’’s decor?s decor?s decor?s decor?
It includes the furniture and its placement; wall covering
or decoration, floor, ceiling, lighting and window
treatment; plants and other accessories; special displays;
and the front & back of the bar.
Thus, the kind of decor chosen represent the visual
expression of the bar’s concept and atmosphere
FBM-343 Beverage and Bar Management .35353535
Successful ExampleSuccessful ExampleSuccessful ExampleSuccessful Example
At the Flatiron Lounge in New York City owner/mixologist Julie Reiner
believes that bartenders require their own domains, set up exactly as
they wish, to create their own cocktail whims and build a loyal
following.
The Flatiron structure is designed to hold more bottles than most,
including Reiner’s trademark unique, fresh juices—liquid guava, passion
fruit, hibiscus, and more.
A nightly cocktail flight, changed regularly, includes three drinks of
31⁄2 ounces each for $18.
The bar is upstairs to reinforce the fact that Reiner’s focus is on drinks;
a quieter area, The Parlor at Flatiron, is located downstairs to serve
upscale appetizers.
FBM-343 Beverage and Bar Management .36363636
37
DECOR REQUIREMENTSDECOR REQUIREMENTS
FBM-343 Beverage and Bar Management .38383838
Decor requirements
The atmosphere should convey a
message of welcome, of festivity, of
caring for customers.
Some of this will come from you and
your personnel, and some will come
from your other customers—since, after
all, most customers enjoy being among
likeminded people who are having a
good time.
But the physical surroundings are
equally important.
They create the first impression, set the
stage, and strike the keynote.
FBM-343 Beverage and Bar Management .39393939
Decor requirements
Reflects the barReflects the barReflects the barReflects the bar’’’’s image;s image;s image;s image;
Provides the atmosphere:Provides the atmosphere:Provides the atmosphere:Provides the atmosphere:
that convey a message of welcome, of festivity, and of
caring for customers;
Responds to the customersResponds to the customersResponds to the customersResponds to the customers’’’’ moods:moods:moods:moods:
A sense of spaciousness; relaxation; restfulness; a place
where people come to talk to each other without shouting;
A noisy, crowed, stimulating, hyped-up atmosphere; or
A sense of elegance, opulence, luxury or modest comfort
and terrific value for the price of f ood and drink
FBM-343 Beverage and Bar Management .40404040
Decor requirement
LuxuryLuxuryLuxuryLuxury cancancancan bebebebe conveyedconveyedconveyedconveyed bybybyby thethethethe useuseuseuse ofofofof::::
Expensive fabrics, furniture, and accessories
Museum pieces and art objects
Dramatic effects, such as waterfalls, magnificent views,
and murals by accomplished artists
Gleaming silver and crystal
Fresh flower arrangements
Ice sculptures
An elaborate wine list
Tuxedoed waiters
Expensive food and drinks
Valet parking
Attentive and highly professional service.
41
Layout and DesignLayout and Design
FBM-343 Beverage and Bar Management .42424242
Layout and Design
Layout and design: an overallLayout and design: an overallLayout and design: an overallLayout and design: an overall
Critical factors:
• Customer / Services / Atmosphere / efficiency
Trends in bar design
• Gastro pub
• Concept bar
• Participatory bars
• Upscale bar
FBM-343 Beverage and Bar Management .43434343
Layout and Design
Basic elements of layoutBasic elements of layoutBasic elements of layoutBasic elements of layout
Available Space;Available Space;Available Space;Available Space; amount of space available
The square footage
The shape of the room
Entry and exit
Sharing space
Activities and Traffic Patterns.Activities and Traffic Patterns.Activities and Traffic Patterns.Activities and Traffic Patterns.
Furniture.Furniture.Furniture.Furniture.
Utilities, Codes, and Licensing RestrictionsUtilities, Codes, and Licensing RestrictionsUtilities, Codes, and Licensing RestrictionsUtilities, Codes, and Licensing Restrictions
FBM-343 Beverage and Bar Management .44444444
Furniture - barstool
The backless barstool is a taller version of a
counter stool, made to fit beneath a counter.
For a bar the backless stool is the least
comfortable option, even with an upholstered
seat, but some bar owners consider this an
advantage because in a busy nightclub
atmosphere, it discourages customers from
‘‘parking’’ on the same stool for long time
periods.
The barstool with a back, which is mandatory if
comfort is a primary concern.
The barstool with both a back and arms, which is
an option only if there is sufficient room for
guests to comfortably place their arms on the
armrests without knocking into other guests,
other barstools, or the bar itself.
There are hundred of bar
stools, but only three basic
types: the backless stool, the
stool with a back, and the
stool with a back and arms.
FBM-343 Beverage and Bar Management .45454545
Layout and Design
FBM-343 Beverage and Bar Management .46464646
Layout and Design
FBM-343 Beverage and Bar Management .47474747
Layout and Design
48
The Bar itselfThe Bar itselfThe Bar itselfThe Bar itselfThe Bar itselfThe Bar itselfThe Bar itselfThe Bar itself
FBM-343 Beverage and Bar Management .49494949
The Bar itselfThe Bar itselfThe Bar itselfThe Bar itself
Parts of the barParts of the barParts of the barParts of the bar
Bar size, shape and position in the roomBar size, shape and position in the roomBar size, shape and position in the roomBar size, shape and position in the room
The bar as a control centerThe bar as a control centerThe bar as a control centerThe bar as a control center
Smaller, specialized barsSmaller, specialized barsSmaller, specialized barsSmaller, specialized bars
FBM-343 Beverage and Bar Management .50505050
Parts of the barParts of the barParts of the barParts of the bar
Three essential parts of the barThree essential parts of the barThree essential parts of the barThree essential parts of the bar
The front barThe front barThe front barThe front bar – the customer area, where they
order their drinks and where the drinks are served;
TheTheTheThe backbarbackbarbackbarbackbar – a decorative display area and a
hard-working storage space
TheTheTheThe underbarunderbarunderbarunderbar – where most of the equipment and
supplies must be arranged compactly and efficiently
in order to facilitate speed of service
The bar floorThe bar floorThe bar floorThe bar floor –––– comfort and safetycomfort and safetycomfort and safetycomfort and safety
FBM-343 Beverage and Bar Management .51515151
FBM-343 Beverage and Bar Management .52525252
FBM-343 Beverage and Bar Management .53535353
FBM-343 Beverage and Bar Management .54545454
FBM-343 Beverage and Bar Management .55555555
FBM-343 Beverage and Bar Management .56565656
Layout and design: an overall
Trends in bar designTrends in bar designTrends in bar designTrends in bar design
Elegance VS casual;
Concept bar – the goal of decor is to whisk patrons away
to new or exotic locales;
Participatory bars – customers are part of the action (or
activities);
Lighter colors, more space and layouts that encourage
social interaction (i.e. eye contact, talk, dance, etc.) are
essential for nightclubs;
In brief, customers ‘drink lessdrink lessdrink lessdrink less’ and demand better ‘qualityqualityqualityquality’
and ‘experienceexperienceexperienceexperience’, instead of just an ‘evening outevening outevening outevening out’.
FBM-343 Beverage and Bar Management .57575757
Bar sizeBar sizeBar sizeBar size
The overall depth is about 8 feet
The minimum length should be determined from the inside,
according to equipment needs.
Additional length and shape can be determined from the
outside, which depend on the numbers of customers, the size
of the room and the overall design requirement
The inside factors are determined by the kinds of drinks served
and the number of pouring stations needed
The outside factors deal with the concept (image), clients, dcor
and available space
The last consideration – the space available – what is left over
after everything else has been planned/placed
FBM-343 Beverage and Bar Management .58585858
The bar itself (cont.)
Bar shapeBar shapeBar shapeBar shape
Bars can be in many different shapes – straight, curved,
angled, horseshoe, round, square, or free form
A decision involves room size and shape, mood, dcor and
function
Bar position in the roomBar position in the roomBar position in the roomBar position in the room
Usually, the best place for the bar is near the door where
customers can head straight for it;
However, don’t forget to consider the customers’ reactions
after they enter the room
FBM-343 Beverage and Bar Management .59595959
The bar itself (cont.)
The bar: a control centerThe bar: a control centerThe bar: a control centerThe bar: a control center
A control center is where you keep records of the stock on
hand, the drinks poured and their sales value
The cash register:
• A common cash register
• A separate cash register
Smaller: specialized barsSmaller: specialized barsSmaller: specialized barsSmaller: specialized bars
Service bar – a bar that pours for table services only,
usually in conjunction with food service;
Portable bar – a typical extension of a hotel’s beverage
service, where banquets, meetings, receptions, conferences
or conventions are being held
60
CHECKLISTCHECKLISTCHECKLISTCHECKLIST OFOFOFOF
BARBARBARBAR----DESIGNDESIGNDESIGNDESIGN
ESSENTIALSESSENTIALSESSENTIALSESSENTIALS
CHECKLISTCHECKLISTCHECKLISTCHECKLIST OFOFOFOF
BARBARBARBAR----DESIGNDESIGNDESIGNDESIGN
ESSENTIALSESSENTIALSESSENTIALSESSENTIALS
FBM-343 Beverage and Bar Management .61616161
CHECKLIST OF BAR-DESIGN ESSENTIALS
1. Target clientele
2. Services to be offered
3. Overall concept
4. The competition
5. Projected volume of business (number of seats,
turnover, drinks/patrons per day, days open,
annual gross income)
6. Types of beverages you’ll serve
FBM-343 Beverage and Bar Management .62626262
CHECKLIST OF BAR-DESIGN ESSENTIALS
7. Size and shape of bar area (an architect’s plans for an existing
structure if you have them)
8. Activities to take place in bar area
9. Relationship of bar to dining and service areas (kitchen,
storage)
10. Existing decor, equipment, furniture, and fixtures you expect to
keep
11. Licensing, zoning, health, fire, and building code requirements
12. Time limitations
13. Budget limitations (This is a must before you consult anyone
else, unless you are hiring a consultant only to give cost
estimates for the job.)
FBM-343 Beverage and Bar Management .63636363
Consider the Structure.Consider the Structure.Consider the Structure.Consider the Structure.
Available options; andAvailable options; andAvailable options; andAvailable options; and
Financial feasibilityFinancial feasibilityFinancial feasibilityFinancial feasibility
64
Q&AQ&AQ&AQ&AQ&AQ&AQ&AQ&A

Weitere ähnliche Inhalte

Was ist angesagt?

Introduction to Bar and Beverage Industry.pptx
Introduction to Bar and Beverage Industry.pptxIntroduction to Bar and Beverage Industry.pptx
Introduction to Bar and Beverage Industry.pptxAlyannaGutierrez1
 
Bartending 1st topic
Bartending 1st topicBartending 1st topic
Bartending 1st topicArnold Manus
 
Intoxicated customers
Intoxicated customersIntoxicated customers
Intoxicated customersFaith Pinegar
 
HBAR - Creating and maintaining a bar business
HBAR - Creating and maintaining a bar businessHBAR - Creating and maintaining a bar business
HBAR - Creating and maintaining a bar businessMervyn Maico Aldana
 
Bartending(History)
Bartending(History)Bartending(History)
Bartending(History)guestd683a4
 
Introduction to front office lesson 2
Introduction to front office lesson 2Introduction to front office lesson 2
Introduction to front office lesson 2ezzytv
 
Food Beverage Service Basic notes
Food  Beverage Service Basic notesFood  Beverage Service Basic notes
Food Beverage Service Basic notesDr. Sunil Kumar
 
ROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNEL
ROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNELROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNEL
ROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNELMUMTAZUL ILYANI AZHAR
 
FOOD AND BEVERAGE SERVICE.pptx
FOOD AND BEVERAGE SERVICE.pptxFOOD AND BEVERAGE SERVICE.pptx
FOOD AND BEVERAGE SERVICE.pptxstaycool11
 
Topic 3 service sequence
Topic 3 service sequenceTopic 3 service sequence
Topic 3 service sequenceprojectjun
 
Specialized Food and Beverage Service
Specialized Food and Beverage ServiceSpecialized Food and Beverage Service
Specialized Food and Beverage ServiceSadip Thapa
 
Chapter 4 managing site and venue selection for mice
Chapter 4   managing site and venue selection for miceChapter 4   managing site and venue selection for mice
Chapter 4 managing site and venue selection for micePavit Tansakul
 

Was ist angesagt? (20)

Introduction to Bar and Beverage Industry.pptx
Introduction to Bar and Beverage Industry.pptxIntroduction to Bar and Beverage Industry.pptx
Introduction to Bar and Beverage Industry.pptx
 
Bartending 1st topic
Bartending 1st topicBartending 1st topic
Bartending 1st topic
 
Intoxicated customers
Intoxicated customersIntoxicated customers
Intoxicated customers
 
HBAR - Creating and maintaining a bar business
HBAR - Creating and maintaining a bar businessHBAR - Creating and maintaining a bar business
HBAR - Creating and maintaining a bar business
 
Bartending(History)
Bartending(History)Bartending(History)
Bartending(History)
 
Bar operations
Bar operationsBar operations
Bar operations
 
Introduction to front office lesson 2
Introduction to front office lesson 2Introduction to front office lesson 2
Introduction to front office lesson 2
 
Food Beverage Service Basic notes
Food  Beverage Service Basic notesFood  Beverage Service Basic notes
Food Beverage Service Basic notes
 
Basic bartending
Basic bartendingBasic bartending
Basic bartending
 
Food and beverage service i
Food and beverage service  iFood and beverage service  i
Food and beverage service i
 
ROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNEL
ROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNELROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNEL
ROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNEL
 
FOOD AND BEVERAGE SERVICE.pptx
FOOD AND BEVERAGE SERVICE.pptxFOOD AND BEVERAGE SERVICE.pptx
FOOD AND BEVERAGE SERVICE.pptx
 
Bar management ppt
Bar management pptBar management ppt
Bar management ppt
 
Chapter06
Chapter06Chapter06
Chapter06
 
Topic 3 service sequence
Topic 3 service sequenceTopic 3 service sequence
Topic 3 service sequence
 
Specialized Food and Beverage Service
Specialized Food and Beverage ServiceSpecialized Food and Beverage Service
Specialized Food and Beverage Service
 
Bar organization.pptx
Bar organization.pptxBar organization.pptx
Bar organization.pptx
 
Lesson 7 bar & beverages
Lesson 7   bar & beveragesLesson 7   bar & beverages
Lesson 7 bar & beverages
 
Cocktail garnishes
Cocktail garnishesCocktail garnishes
Cocktail garnishes
 
Chapter 4 managing site and venue selection for mice
Chapter 4   managing site and venue selection for miceChapter 4   managing site and venue selection for mice
Chapter 4 managing site and venue selection for mice
 

Ähnlich wie Microsoft power point chapter 7 establishing beverage & bar businesses

10 Ideas To Make Revenue With Location Marketing
10 Ideas To Make Revenue With Location Marketing10 Ideas To Make Revenue With Location Marketing
10 Ideas To Make Revenue With Location MarketingMusic Publishing.Works
 
Home Medical Equipment Retailers Speak Out
Home Medical Equipment Retailers Speak OutHome Medical Equipment Retailers Speak Out
Home Medical Equipment Retailers Speak Outcweil
 
Social Media: The Power of Engagement
Social Media: The Power of EngagementSocial Media: The Power of Engagement
Social Media: The Power of EngagementDonna McTaggart
 
Introduction to marketing
Introduction to marketing Introduction to marketing
Introduction to marketing arnab83
 
Expanded Identifying Targeting & Attracting Perfect Customers
Expanded Identifying Targeting  & Attracting Perfect CustomersExpanded Identifying Targeting  & Attracting Perfect Customers
Expanded Identifying Targeting & Attracting Perfect CustomersDennisDevlin
 
Digital B2B Inbound Content Marketing Excellence -Zaheer Nooruddin GOLIN asia
Digital B2B Inbound Content Marketing Excellence -Zaheer Nooruddin GOLIN asiaDigital B2B Inbound Content Marketing Excellence -Zaheer Nooruddin GOLIN asia
Digital B2B Inbound Content Marketing Excellence -Zaheer Nooruddin GOLIN asiaZaheer Nooruddin
 
P&G AWARD 2016: Who stole my costumer?
P&G AWARD 2016: Who stole my costumer?P&G AWARD 2016: Who stole my costumer?
P&G AWARD 2016: Who stole my costumer?Federica Mussoni
 
Marketing Mix and Logistics Management
Marketing Mix and Logistics ManagementMarketing Mix and Logistics Management
Marketing Mix and Logistics ManagementEbo Hammond
 
The spot-night-club-business-plan
The spot-night-club-business-planThe spot-night-club-business-plan
The spot-night-club-business-planHaroldHoward2
 
Multichannel Menswear Online ShopTarget Market For a Multichanne.docx
Multichannel Menswear Online ShopTarget Market For a Multichanne.docxMultichannel Menswear Online ShopTarget Market For a Multichanne.docx
Multichannel Menswear Online ShopTarget Market For a Multichanne.docxrosemarybdodson23141
 
Coffee bar marketing plan
Coffee bar marketing planCoffee bar marketing plan
Coffee bar marketing planTiến Tửng
 
Creating new-market-space-
Creating new-market-space-Creating new-market-space-
Creating new-market-space-laadnikhil
 
1.4 Marketing Plan - Segmenting Targeted Audiences by www.marketingPlanNOW.com
1.4 Marketing Plan - Segmenting Targeted Audiences by www.marketingPlanNOW.com1.4 Marketing Plan - Segmenting Targeted Audiences by www.marketingPlanNOW.com
1.4 Marketing Plan - Segmenting Targeted Audiences by www.marketingPlanNOW.comwww.marketingPlanMODE.com
 
Starbucks presentation final_final_v2
Starbucks presentation final_final_v2Starbucks presentation final_final_v2
Starbucks presentation final_final_v2Edward Tj Gerety
 

Ähnlich wie Microsoft power point chapter 7 establishing beverage & bar businesses (20)

10 Ideas To Make Revenue With Location Marketing
10 Ideas To Make Revenue With Location Marketing10 Ideas To Make Revenue With Location Marketing
10 Ideas To Make Revenue With Location Marketing
 
Home Medical Equipment Retailers Speak Out
Home Medical Equipment Retailers Speak OutHome Medical Equipment Retailers Speak Out
Home Medical Equipment Retailers Speak Out
 
Final project paper
Final project paperFinal project paper
Final project paper
 
Social Media: The Power of Engagement
Social Media: The Power of EngagementSocial Media: The Power of Engagement
Social Media: The Power of Engagement
 
International retailing
International retailingInternational retailing
International retailing
 
Mktg490 Business Plan Final
Mktg490 Business Plan FinalMktg490 Business Plan Final
Mktg490 Business Plan Final
 
Introduction to marketing
Introduction to marketing Introduction to marketing
Introduction to marketing
 
Expanded Identifying Targeting & Attracting Perfect Customers
Expanded Identifying Targeting  & Attracting Perfect CustomersExpanded Identifying Targeting  & Attracting Perfect Customers
Expanded Identifying Targeting & Attracting Perfect Customers
 
Upselling training
Upselling trainingUpselling training
Upselling training
 
Digital B2B Inbound Content Marketing Excellence -Zaheer Nooruddin GOLIN asia
Digital B2B Inbound Content Marketing Excellence -Zaheer Nooruddin GOLIN asiaDigital B2B Inbound Content Marketing Excellence -Zaheer Nooruddin GOLIN asia
Digital B2B Inbound Content Marketing Excellence -Zaheer Nooruddin GOLIN asia
 
P&G AWARD 2016: Who stole my costumer?
P&G AWARD 2016: Who stole my costumer?P&G AWARD 2016: Who stole my costumer?
P&G AWARD 2016: Who stole my costumer?
 
I sat with an agent
I sat with an agentI sat with an agent
I sat with an agent
 
Marketing Mix and Logistics Management
Marketing Mix and Logistics ManagementMarketing Mix and Logistics Management
Marketing Mix and Logistics Management
 
Irn bru pro forma
Irn bru pro formaIrn bru pro forma
Irn bru pro forma
 
The spot-night-club-business-plan
The spot-night-club-business-planThe spot-night-club-business-plan
The spot-night-club-business-plan
 
Multichannel Menswear Online ShopTarget Market For a Multichanne.docx
Multichannel Menswear Online ShopTarget Market For a Multichanne.docxMultichannel Menswear Online ShopTarget Market For a Multichanne.docx
Multichannel Menswear Online ShopTarget Market For a Multichanne.docx
 
Coffee bar marketing plan
Coffee bar marketing planCoffee bar marketing plan
Coffee bar marketing plan
 
Creating new-market-space-
Creating new-market-space-Creating new-market-space-
Creating new-market-space-
 
1.4 Marketing Plan - Segmenting Targeted Audiences by www.marketingPlanNOW.com
1.4 Marketing Plan - Segmenting Targeted Audiences by www.marketingPlanNOW.com1.4 Marketing Plan - Segmenting Targeted Audiences by www.marketingPlanNOW.com
1.4 Marketing Plan - Segmenting Targeted Audiences by www.marketingPlanNOW.com
 
Starbucks presentation final_final_v2
Starbucks presentation final_final_v2Starbucks presentation final_final_v2
Starbucks presentation final_final_v2
 

Mehr von Pavit Tansakul

THB60-321 PPT Design Concept for Event @ 3/2563
THB60-321 PPT Design Concept for Event @ 3/2563THB60-321 PPT Design Concept for Event @ 3/2563
THB60-321 PPT Design Concept for Event @ 3/2563Pavit Tansakul
 
Chapter 4 : Basic cooking principle & food science
Chapter 4  : Basic cooking principle & food scienceChapter 4  : Basic cooking principle & food science
Chapter 4 : Basic cooking principle & food sciencePavit Tansakul
 
Chapter 3 kitchen tools and equipments
Chapter 3   kitchen tools and equipmentsChapter 3   kitchen tools and equipments
Chapter 3 kitchen tools and equipmentsPavit Tansakul
 
Chapter 1 the foodservice industry
Chapter 1   the foodservice industryChapter 1   the foodservice industry
Chapter 1 the foodservice industryPavit Tansakul
 
เลขที่นั่งสอบ FBM-341 ปลายภาค 3/2553
เลขที่นั่งสอบ FBM-341 ปลายภาค 3/2553เลขที่นั่งสอบ FBM-341 ปลายภาค 3/2553
เลขที่นั่งสอบ FBM-341 ปลายภาค 3/2553Pavit Tansakul
 
LOM-431 แบบประเมินโครงการการศึกษานอกสถานที่ MICE (3 2553)
LOM-431 แบบประเมินโครงการการศึกษานอกสถานที่  MICE (3 2553)LOM-431 แบบประเมินโครงการการศึกษานอกสถานที่  MICE (3 2553)
LOM-431 แบบประเมินโครงการการศึกษานอกสถานที่ MICE (3 2553)Pavit Tansakul
 
Field trip evaluation form FBM-341
Field trip evaluation  form FBM-341Field trip evaluation  form FBM-341
Field trip evaluation form FBM-341Pavit Tansakul
 
รายชื่อนักศึกษา3 2553
รายชื่อนักศึกษา3 2553รายชื่อนักศึกษา3 2553
รายชื่อนักศึกษา3 2553Pavit Tansakul
 
รายชื่อน.ศ.3 53
รายชื่อน.ศ.3 53รายชื่อน.ศ.3 53
รายชื่อน.ศ.3 53Pavit Tansakul
 
Chapter 2 Menus, Recipes and Calculation
Chapter 2   Menus, Recipes and CalculationChapter 2   Menus, Recipes and Calculation
Chapter 2 Menus, Recipes and CalculationPavit Tansakul
 
Chapter 1 - The Foodservice Industry
Chapter 1 - The Foodservice IndustryChapter 1 - The Foodservice Industry
Chapter 1 - The Foodservice IndustryPavit Tansakul
 
Chapter 1 - The Foodservice Industry
Chapter 1 - The Foodservice IndustryChapter 1 - The Foodservice Industry
Chapter 1 - The Foodservice IndustryPavit Tansakul
 
Ccocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตร
Ccocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตรCcocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตร
Ccocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตรPavit Tansakul
 
Cocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตร
Cocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตรCocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตร
Cocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตรPavit Tansakul
 
กำหนดการศึกษาดูงานนอกสถานที่ภูเก็ต 27-29 ต.ค. 2553 revise
กำหนดการศึกษาดูงานนอกสถานที่ภูเก็ต 27-29 ต.ค. 2553 reviseกำหนดการศึกษาดูงานนอกสถานที่ภูเก็ต 27-29 ต.ค. 2553 revise
กำหนดการศึกษาดูงานนอกสถานที่ภูเก็ต 27-29 ต.ค. 2553 revisePavit Tansakul
 
nt chapter 6 cocktails and mixed drink
nt   chapter 6 cocktails and mixed drinknt   chapter 6 cocktails and mixed drink
nt chapter 6 cocktails and mixed drinkPavit Tansakul
 
chapter 5 - Non-alcoholic Beverages
chapter 5 - Non-alcoholic Beverageschapter 5 - Non-alcoholic Beverages
chapter 5 - Non-alcoholic BeveragesPavit Tansakul
 
ตารางกำหนดการเรียนรายวิชา Fbm 343 revise
ตารางกำหนดการเรียนรายวิชา Fbm 343 reviseตารางกำหนดการเรียนรายวิชา Fbm 343 revise
ตารางกำหนดการเรียนรายวิชา Fbm 343 revisePavit Tansakul
 

Mehr von Pavit Tansakul (20)

THB60-321 PPT Design Concept for Event @ 3/2563
THB60-321 PPT Design Concept for Event @ 3/2563THB60-321 PPT Design Concept for Event @ 3/2563
THB60-321 PPT Design Concept for Event @ 3/2563
 
Chapter 4 : Basic cooking principle & food science
Chapter 4  : Basic cooking principle & food scienceChapter 4  : Basic cooking principle & food science
Chapter 4 : Basic cooking principle & food science
 
Chapter 3 kitchen tools and equipments
Chapter 3   kitchen tools and equipmentsChapter 3   kitchen tools and equipments
Chapter 3 kitchen tools and equipments
 
Chapter 1 the foodservice industry
Chapter 1   the foodservice industryChapter 1   the foodservice industry
Chapter 1 the foodservice industry
 
เลขที่นั่งสอบ FBM-341 ปลายภาค 3/2553
เลขที่นั่งสอบ FBM-341 ปลายภาค 3/2553เลขที่นั่งสอบ FBM-341 ปลายภาค 3/2553
เลขที่นั่งสอบ FBM-341 ปลายภาค 3/2553
 
LOM-431 แบบประเมินโครงการการศึกษานอกสถานที่ MICE (3 2553)
LOM-431 แบบประเมินโครงการการศึกษานอกสถานที่  MICE (3 2553)LOM-431 แบบประเมินโครงการการศึกษานอกสถานที่  MICE (3 2553)
LOM-431 แบบประเมินโครงการการศึกษานอกสถานที่ MICE (3 2553)
 
Field trip evaluation form FBM-341
Field trip evaluation  form FBM-341Field trip evaluation  form FBM-341
Field trip evaluation form FBM-341
 
Img
ImgImg
Img
 
รายชื่อนักศึกษา3 2553
รายชื่อนักศึกษา3 2553รายชื่อนักศึกษา3 2553
รายชื่อนักศึกษา3 2553
 
รายชื่อน.ศ.3 53
รายชื่อน.ศ.3 53รายชื่อน.ศ.3 53
รายชื่อน.ศ.3 53
 
Chapter 2 Menus, Recipes and Calculation
Chapter 2   Menus, Recipes and CalculationChapter 2   Menus, Recipes and Calculation
Chapter 2 Menus, Recipes and Calculation
 
Chapter 1 - The Foodservice Industry
Chapter 1 - The Foodservice IndustryChapter 1 - The Foodservice Industry
Chapter 1 - The Foodservice Industry
 
Chapter 1 - The Foodservice Industry
Chapter 1 - The Foodservice IndustryChapter 1 - The Foodservice Industry
Chapter 1 - The Foodservice Industry
 
Ccocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตร
Ccocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตรCcocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตร
Ccocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตร
 
Cocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตร
Cocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตรCocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตร
Cocktail Recipe ที่ใช้สอบปฏิบัติ 10 สูตร
 
กำหนดการศึกษาดูงานนอกสถานที่ภูเก็ต 27-29 ต.ค. 2553 revise
กำหนดการศึกษาดูงานนอกสถานที่ภูเก็ต 27-29 ต.ค. 2553 reviseกำหนดการศึกษาดูงานนอกสถานที่ภูเก็ต 27-29 ต.ค. 2553 revise
กำหนดการศึกษาดูงานนอกสถานที่ภูเก็ต 27-29 ต.ค. 2553 revise
 
nt chapter 6 cocktails and mixed drink
nt   chapter 6 cocktails and mixed drinknt   chapter 6 cocktails and mixed drink
nt chapter 6 cocktails and mixed drink
 
Course outline 2 2553
Course outline 2 2553Course outline 2 2553
Course outline 2 2553
 
chapter 5 - Non-alcoholic Beverages
chapter 5 - Non-alcoholic Beverageschapter 5 - Non-alcoholic Beverages
chapter 5 - Non-alcoholic Beverages
 
ตารางกำหนดการเรียนรายวิชา Fbm 343 revise
ตารางกำหนดการเรียนรายวิชา Fbm 343 reviseตารางกำหนดการเรียนรายวิชา Fbm 343 revise
ตารางกำหนดการเรียนรายวิชา Fbm 343 revise
 

Microsoft power point chapter 7 establishing beverage & bar businesses

  • 1. 1 Establishing Beverage &Establishing Beverage &Establishing Beverage &Establishing Beverage & Bar BusinessesBar BusinessesBar BusinessesBar Businesses Establishing Beverage &Establishing Beverage &Establishing Beverage &Establishing Beverage & Bar BusinessesBar BusinessesBar BusinessesBar Businesses . 2248 email: tpavit@wu.ac.th Chapter 7Chapter 7Chapter 7Chapter 7
  • 2. FBM-343 Beverage and Bar Management .2222 ObjectivesObjectivesObjectivesObjectives 1.1.1.1. DevelopDevelopDevelopDevelop anananan overalloveralloveralloverall conceptconceptconceptconcept andandandand tailortailortailortailor itititit totototo meetmeetmeetmeet thethethethe needsneedsneedsneeds andandandand desiresdesiresdesiresdesires ofofofof aaaa particularparticularparticularparticular clienteleclienteleclienteleclientele.... 2.2.2.2. StudyStudyStudyStudy thethethethe marketmarketmarketmarket,,,, choosechoosechoosechoose anananan appropriateappropriateappropriateappropriate locationlocationlocationlocation,,,, andandandand determinedeterminedeterminedetermine financialfinancialfinancialfinancial feasibilityfeasibilityfeasibilityfeasibility.... 3.3.3.3. PlanPlanPlanPlan anananan atmosphereatmosphereatmosphereatmosphere andandandand decordecordecordecor suitablesuitablesuitablesuitable totototo aaaa conceptconceptconceptconcept andandandand itsitsitsits intendedintendedintendedintended clienteleclienteleclienteleclientele.... 4.4.4.4. PlanPlanPlanPlan thethethethe efficientefficientefficientefficient useuseuseuse ofofofof availableavailableavailableavailable spacespacespacespace.... 5.5.5.5. AnalyzeAnalyzeAnalyzeAnalyze thethethethe designdesigndesigndesign andandandand spacespacespacespace needsneedsneedsneeds ofofofof thethethethe barbarbarbar itselfitselfitselfitself.... 6.6.6.6. WeighWeighWeighWeigh thethethethe prosprosprospros andandandand consconsconscons ofofofof hiringhiringhiringhiring professionalprofessionalprofessionalprofessional designdesigndesigndesign consultantsconsultantsconsultantsconsultants.... 7.7.7.7. ExamineExamineExamineExamine thethethethe majormajormajormajor factorsfactorsfactorsfactors beforebeforebeforebefore investinginvestinginvestinginvesting inininin aaaa specificspecificspecificspecific locationlocationlocationlocation orororor buildingbuildingbuildingbuilding....
  • 3. FBM-343 Beverage and Bar Management .3333 OutlineOutlineOutlineOutline 1.1.1.1. Targeting your clienteleTargeting your clienteleTargeting your clienteleTargeting your clientele 2.2.2.2. Planning and researchPlanning and researchPlanning and researchPlanning and research 3.3.3.3. Location and Market feasibilityLocation and Market feasibilityLocation and Market feasibilityLocation and Market feasibility 4.4.4.4. Atmosphere and decorAtmosphere and decorAtmosphere and decorAtmosphere and decor 5.5.5.5. Decor requirementsDecor requirementsDecor requirementsDecor requirements 6.6.6.6. Layout and designLayout and designLayout and designLayout and design 7.7.7.7. The bar itselfThe bar itselfThe bar itselfThe bar itself 8.8.8.8. Checklist of BarChecklist of BarChecklist of BarChecklist of Bar----designdesigndesigndesign
  • 4. 4 TARGETING YOURTARGETING YOURTARGETING YOURTARGETING YOUR CLIENTELECLIENTELECLIENTELECLIENTELE TARGETING YOURTARGETING YOURTARGETING YOURTARGETING YOUR CLIENTELECLIENTELECLIENTELECLIENTELE
  • 5. FBM-343 Beverage and Bar Management .5555 Types of customers:Types of customers:Types of customers:Types of customers: 1.1.1.1. Diners at restaurants whereDiners at restaurants whereDiners at restaurants whereDiners at restaurants where drinks are serveddrinks are serveddrinks are serveddrinks are served 2.2.2.2. DropDropDropDrop----in customers whoin customers whoin customers whoin customers who’’’’re on theirre on theirre on theirre on their way elsewhereway elsewhereway elsewhereway elsewhere 3.3.3.3. MeetMeetMeetMeet----andandandand----go customersgo customersgo customersgo customers 4.4.4.4. EntertainmentEntertainmentEntertainmentEntertainment----seekers lookingseekers lookingseekers lookingseekers looking for relaxation, stimulation orfor relaxation, stimulation orfor relaxation, stimulation orfor relaxation, stimulation or a change of pacea change of pacea change of pacea change of pace 5.5.5.5. Sport fansSport fansSport fansSport fans 6.6.6.6. Regular patrons, often calledRegular patrons, often calledRegular patrons, often calledRegular patrons, often called ‘‘‘‘regularregularregularregular’’’’ orororor ‘‘‘‘locallocallocallocal’’’’ These broad groups comprise various subThese broad groups comprise various subThese broad groups comprise various subThese broad groups comprise various sub----groups, divided brieflygroups, divided brieflygroups, divided brieflygroups, divided briefly according to lifestyle, interests, age, income level, family,according to lifestyle, interests, age, income level, family,according to lifestyle, interests, age, income level, family,according to lifestyle, interests, age, income level, family, occupation, social status or even gender.occupation, social status or even gender.occupation, social status or even gender.occupation, social status or even gender.
  • 6. FBM-343 Beverage and Bar Management .6666 Types of customers:Types of customers:Types of customers:Types of customers: 1.1.1.1. DinersDinersDinersDiners atatatat restaurantsrestaurantsrestaurantsrestaurants wherewherewherewhere drinksdrinksdrinksdrinks areareareare servedservedservedserved.... These diners come to enjoy a goodgoodgoodgood mealmealmealmeal and aaaa drinkdrinkdrinkdrink, whether in the form of a cocktail, wine, an after-dinner drink, or all three. Each enhances the enjoyment of the total experience. Although the food may be the primary focus at a restaurant, people often want to drink an alcoholic beverage, too. Restaurants that do a flourishing business without alcohol are the exception rather than the rule.
  • 7. FBM-343 Beverage and Bar Management .7777 Types of customers:Types of customers:Types of customers:Types of customers: 2.2.2.2. DropDropDropDrop----inininin customerscustomerscustomerscustomers whowhowhowho areareareare onononon theirtheirtheirtheir waywaywayway elsewhereelsewhereelsewhereelsewhere.... They usually want refreshment, a quick pick-me-up or a stress reliever after a day’s work. In this case thedrink is the focus; the customer has one or two at most, then is on the move again. People who are waiting to board a plane or a train or are meeting someone at the bar also belong to this group. Bars near office buildings or factories and in train or bus stations, airports, and hotel lobbies typically cater to this category of customer.
  • 8. FBM-343 Beverage and Bar Management .8888 Types of customers:Types of customers:Types of customers:Types of customers: 3.3.3.3. MeetMeetMeetMeet----andandandand----gogogogo customerscustomerscustomerscustomers.... These individuals are looking for a relationship connection, whether a date for the evening or a longer-term plan. They go to singles bars or ‘‘meet bars’’ that are attractive to others like themselves. They stay long enough to meet someone whom they would like to spend the evening with, and the two may or may not move on to a place where the food and/or the entertainment is more suitable for leisurely conversation and an evening together. Today most singles bars include dancing and very- late-night hours.
  • 9. FBM-343 Beverage and Bar Management .9999 Types of customers:Types of customers:Types of customers:Types of customers: 4.4.4.4. EntertainmentEntertainmentEntertainmentEntertainment seekersseekersseekersseekers lookinglookinglookinglooking forforforfor relaxationrelaxationrelaxationrelaxation,,,, stimulationstimulationstimulationstimulation,,,, orororor aaaa changechangechangechange ofofofof pacepacepacepace.... They frequent bars, lounges, clubs, and restaurants where entertainment is offered, such as country-and-western music, games, and/or dancing. These individuals want to meet new people or keep up with social trends. They may visit several places or spend a whole evening in only one place if the entertainment, the drinks, and the company are to their liking.
  • 10. FBM-343 Beverage and Bar Management .10101010 Types of customers:Types of customers:Types of customers:Types of customers: 5. Sports fans5. Sports fans5. Sports fans5. Sports fans. In almost every major city, you’ll now find at least one sports bar, featuring big-screen television viewing from every angle and special promotions for championship games, boxing matches, and so on. The idea is that people want to commune with individuals who share their interests, whether that means a great game or a great smoke. (Despite the growing number of states that make smoking in public places illegal, there are still cigar bars, as well as states in which bars [but not restaurants] are exempt from the no-smoking regulations.)
  • 11. FBM-343 Beverage and Bar Management .11111111 Types of customers:Types of customers:Types of customers:Types of customers: 6.6.6.6. RegularRegularRegularRegular patronspatronspatronspatrons ofofofof neighborhoodneighborhoodneighborhoodneighborhood barsbarsbarsbars andandandand tavernstavernstavernstaverns.... They are interested in enjoyment and relaxation, too, but their primary desire is for companionship: being with people whom they know and like, feeling comfortable, feeling that they belong. Within these broad groups, however, are many subgroups, divided loosely according to lifestyle, interests, age, income level, family status, occupation or social status, even gender. A few of the largest and most common subgroups are defined in the following subsections.
  • 12. FBM-343 Beverage and Bar Management .12121212 Types of customers:Types of customers:Types of customers:Types of customers: A few examples of the largest and most common subgroups:A few examples of the largest and most common subgroups:A few examples of the largest and most common subgroups:A few examples of the largest and most common subgroups: 1. Woman Power1. Woman Power1. Woman Power1. Woman Power Woman make up a large portion of workforce, which means that they have discretionary income. The increased in popularity of so-called white goodswhite goodswhite goodswhite goods – the clear liqueurs, such as Gin and Vodka
  • 13. FBM-343 Beverage and Bar Management .13131313 Types of customers:Types of customers:Types of customers:Types of customers: 2. Baby boomers2. Baby boomers2. Baby boomers2. Baby boomers (1946(1946(1946(1946----1964)1964)1964)1964) The last generation to grow up in an American society in which DRINKING WAS THE NORMDRINKING WAS THE NORMDRINKING WAS THE NORMDRINKING WAS THE NORM Boomers in general are relaxed and open about drinking, and they do not hesitate to take their children with them when they dine out; these attitudes have affected the dining industry. Baby boomers also tend to be partial to intense flavors in their foods and beverages, and they are willing to pay higher prices for specialty beers and premium wines and liquors.
  • 14. FBM-343 Beverage and Bar Management .14141414 Types of customers:Types of customers:Types of customers:Types of customers: 3. Generation X and Y3. Generation X and Y3. Generation X and Y3. Generation X and Y (21th Century)(21th Century)(21th Century)(21th Century) X = 25X = 25X = 25X = 25----29 yrs, Y = 2129 yrs, Y = 2129 yrs, Y = 2129 yrs, Y = 21 –––– 30 yrs30 yrs30 yrs30 yrs They constitute of the workforce, quickly moving fromThey constitute of the workforce, quickly moving fromThey constitute of the workforce, quickly moving fromThey constitute of the workforce, quickly moving from college (many have at least Bachelorcollege (many have at least Bachelorcollege (many have at least Bachelorcollege (many have at least Bachelor’’’’s degrees) intos degrees) intos degrees) intos degrees) into jobs and incomes that took their parents years tojobs and incomes that took their parents years tojobs and incomes that took their parents years tojobs and incomes that took their parents years to achieve.achieve.achieve.achieve. WebWebWebWeb----based marketing is a critical component of anybased marketing is a critical component of anybased marketing is a critical component of anybased marketing is a critical component of any marketing plan for these technologically savvymarketing plan for these technologically savvymarketing plan for these technologically savvymarketing plan for these technologically savvy consumers.consumers.consumers.consumers.
  • 15. FBM-343 Beverage and Bar Management .15151515 Types of customers:Types of customers:Types of customers:Types of customers: Generation X and YGeneration X and YGeneration X and YGeneration X and Y 50505050%%%% 36363636%%%% 10101010%%%% 4444%%%% BeerBeerBeerBeer Distilled SpiritsDistilled SpiritsDistilled SpiritsDistilled Spirits WineWineWineWine All ThreeAll ThreeAll ThreeAll Three BeerBeerBeerBeer WineWineWineWineDistilledDistilledDistilledDistilled SpiritsSpiritsSpiritsSpirits
  • 16. FBM-343 Beverage and Bar Management .16161616 Types of customers:Types of customers:Types of customers:Types of customers: 4. Connoisseurs and sophisticates4. Connoisseurs and sophisticates4. Connoisseurs and sophisticates4. Connoisseurs and sophisticates Customers who are truly well informed, enjoy food and wine as a serious hobby or vocation, and often know more than most bartenders They hire a sommelier, build a wine cellar, and stock an impressive selection of old-growth Bordeaux, for example. The sophisticated customer is willing to pay for style, cleanliness, and a well-trained service staff
  • 17. 17 PLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCH
  • 18. FBM-343 Beverage and Bar Management .18181818 PLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCHPLANNING AND RESEARCH So who will your customers be? You might choose to cater to any one group or subgroup; you cannot expect to please them all. Part of the atmosphere of any bar is its customers, and if they don’t have something in common—mood, attitude, reason for coming—the ambience will be found lacking. They won’t have a good time and probably won’t come back.
  • 19. FBM-343 Beverage and Bar Management .19191919 Definable Customer Group, or Market SegmentDefinable Customer Group, or Market SegmentDefinable Customer Group, or Market SegmentDefinable Customer Group, or Market Segment The experienced entrepreneur concentrates primarily on a single, definable customer group, or marketmarketmarketmarket segmentsegmentsegmentsegment,,,, whose members will have similar reasons for visiting a bar, and shapes the entire enterprise to attract and please this group. No one group is an inherently better choice than another;
  • 20. FBM-343 Beverage and Bar Management .20202020 Definable Customer Group, or Market SegmentDefinable Customer Group, or Market SegmentDefinable Customer Group, or Market SegmentDefinable Customer Group, or Market Segment How old are they? Where do they come from? How much money do they like to spend? Why do they go out? What kinds of drinks do they buy? What kind of atmosphere do they respond to? What appeals to them? Conduct Your Research LocallyConduct Your Research LocallyConduct Your Research LocallyConduct Your Research LocallyConduct Your Research LocallyConduct Your Research LocallyConduct Your Research LocallyConduct Your Research Locally
  • 21. FBM-343 Beverage and Bar Management .21212121 Planning Services to Define Your Image Making the decisionMaking the decisionMaking the decisionMaking the decision –––– choose one or a fewchoose one or a fewchoose one or a fewchoose one or a few subgroups, then consider: TARGET groupsubgroups, then consider: TARGET groupsubgroups, then consider: TARGET groupsubgroups, then consider: TARGET group CUSTOMERCUSTOMERCUSTOMERCUSTOMER What services will be offered, and how? • Will you offer drinks with an appetizer menu, with full meals, and/or with entertainment? • Is entertainment part of your plan? Music options include live bands, deejays, What kind of bar do you envisage? • A stand-up bar favored by crowds or those in a hurry? • Table service in a cocktail lounge? • Dining-room service from a service bar? • A holding area for people waiting to eat in your restaurant?
  • 22. FBM-343 Beverage and Bar Management .22222222 Planning Services to Define Your Image Making the decisionMaking the decisionMaking the decisionMaking the decision –––– choose one or a fewchoose one or a fewchoose one or a fewchoose one or a few subgroups, then consider:subgroups, then consider:subgroups, then consider:subgroups, then consider: What kind of drinks will be served? • Drinks for the casual light drinker or the connoisseur? • Beer on tap or bottled? • Wine by the glass or by the bottle? • Mixed drinks? • Fancy drinks? • Frozen drinks? • Flaming drinks? • Coffee drinks?
  • 23. FBM-343 Beverage and Bar Management .23232323 Planning Services to Define Your Image In today’s most successful bars and restaurants uniqueness may begin with a signature drink, but it is carried through as a carefully planned total concept. In these venues the name of the establishment, drinks, decor, layout, service, uniforms, training program, and menu all fit into the total concept and reinforce it. Ironically individual customers might remember only one standout element, such as a creatively written menu full of puns, a perfect view of a giant television screen, a 1,500- bottle wine selection, or a revolving panorama of the city at night from atop a tall building. Each, however, is a symbol of the collective ambience, a crystallization of the concept.
  • 24. FBM-343 Beverage and Bar Management .24242424 Planning Services to Define Your Image - Bartender An integral part of any bar’s image is the bartender. Most of us view this role as being filled by someone at the pinnacle of creative salesmanship, a friendly face with an impressive repertoire. Bartending is a profession steeped in nineteenth-century tradition and reinforced by images in books, movies, and television shows that portray bartenders as kind, observant, amusing, and competent. They are part mixologist, part comedian, and part psychologist. Never doubt the role that great bartenders and sommeliers can play in your success
  • 25. FBM-343 Beverage and Bar Management .25252525 Planning Services to Define Your Image Defining the image of your bar business:Defining the image of your bar business:Defining the image of your bar business:Defining the image of your bar business: How your bar’s overall image differs from competitors? What’s the unique of your bar business? How will you tie all the elements of your bar together? What type of foods will be served?
  • 27. FBM-343 Beverage and Bar Management .27272727 Market Feasibility - Location Where will you establish your unique new beverage enterprise? You will want it to be convenient for your target customers. If you are going to serve meals as well, you will want to be accessible to a residential area, to places of work, or both. For people in search of entertainment or a companion for the evening, you will probably want a location in an area already known for its nightlife
  • 28. FBM-343 Beverage and Bar Management .28282828 Market Feasibility - Location Choosing an area:Choosing an area:Choosing an area:Choosing an area: Areas, where bars and restaurants are clustered; • A crowded area has its advantages. • Bright lights and crowds typically make for a festive atmosphere A new or isolated area; • Of course this might be risky, but it can be also rewarding if your research uncovers a market demand that is going unmet. Avoidance of declining areas.
  • 29. FBM-343 Beverage and Bar Management .29292929 Market Feasibility - Location Estimating customer potentialEstimating customer potentialEstimating customer potentialEstimating customer potential Once you have an area in mind you need to determine whether enough of your target-market customers live in or frequent the area to support your concept. • who lives where, • how much money they make, • what their level of education is, • what their eating and spending habits are
  • 30. FBM-343 Beverage and Bar Management .30303030 Market Feasibility - Location Examining the competitionExamining the competitionExamining the competitionExamining the competition record its location and as much as possible of the following information: number of seats, hours, price range, average check, average number of patrons per day, number of days open per week/month/year, slow and busy days, slow and busy times of day, and annual gross volume (dollar sales per year).
  • 31. FBM-343 Beverage and Bar Management .31313131 Market Feasibility - Location Selecting a site:Selecting a site:Selecting a site:Selecting a site: Does it have good visibility? Is there adequate public transportation nearby? Is there plenty of parking? Is it easy to reach? Watch out for one-way streets, planned future construction, and heavy traffic.
  • 32. FBM-343 Beverage and Bar Management .32323232 Selecting a site:Selecting a site:Selecting a site:Selecting a site: Consider the StructureConsider the StructureConsider the StructureConsider the Structure • As you explore the various areas of your town to determine customer potential you must also closely examine potential competitors. • check out the licensing, zoning, and other restrictions of the area you are scouting Financial feasibilityFinancial feasibilityFinancial feasibilityFinancial feasibility • To begin draft a realistic financial plan for your intended facility in terms of your profit goal. • Estimate the capital needed for land and buildings, furnishings and equipment, and opening expenses, as well as a reserve for operating at a loss in the beginning. Market Feasibility - Location
  • 34. FBM-343 Beverage and Bar Management .34343434 Atmosphere and Decor Why atmosphere of the bar is important?Why atmosphere of the bar is important?Why atmosphere of the bar is important?Why atmosphere of the bar is important? It helps determine who comes to buy drinks, how long they stay, how much they spend, and whether they come back and bring friends; and Then, why people come to bar? WhatWhatWhatWhat’’’’s decor?s decor?s decor?s decor? It includes the furniture and its placement; wall covering or decoration, floor, ceiling, lighting and window treatment; plants and other accessories; special displays; and the front & back of the bar. Thus, the kind of decor chosen represent the visual expression of the bar’s concept and atmosphere
  • 35. FBM-343 Beverage and Bar Management .35353535 Successful ExampleSuccessful ExampleSuccessful ExampleSuccessful Example At the Flatiron Lounge in New York City owner/mixologist Julie Reiner believes that bartenders require their own domains, set up exactly as they wish, to create their own cocktail whims and build a loyal following. The Flatiron structure is designed to hold more bottles than most, including Reiner’s trademark unique, fresh juices—liquid guava, passion fruit, hibiscus, and more. A nightly cocktail flight, changed regularly, includes three drinks of 31⁄2 ounces each for $18. The bar is upstairs to reinforce the fact that Reiner’s focus is on drinks; a quieter area, The Parlor at Flatiron, is located downstairs to serve upscale appetizers.
  • 36. FBM-343 Beverage and Bar Management .36363636
  • 38. FBM-343 Beverage and Bar Management .38383838 Decor requirements The atmosphere should convey a message of welcome, of festivity, of caring for customers. Some of this will come from you and your personnel, and some will come from your other customers—since, after all, most customers enjoy being among likeminded people who are having a good time. But the physical surroundings are equally important. They create the first impression, set the stage, and strike the keynote.
  • 39. FBM-343 Beverage and Bar Management .39393939 Decor requirements Reflects the barReflects the barReflects the barReflects the bar’’’’s image;s image;s image;s image; Provides the atmosphere:Provides the atmosphere:Provides the atmosphere:Provides the atmosphere: that convey a message of welcome, of festivity, and of caring for customers; Responds to the customersResponds to the customersResponds to the customersResponds to the customers’’’’ moods:moods:moods:moods: A sense of spaciousness; relaxation; restfulness; a place where people come to talk to each other without shouting; A noisy, crowed, stimulating, hyped-up atmosphere; or A sense of elegance, opulence, luxury or modest comfort and terrific value for the price of f ood and drink
  • 40. FBM-343 Beverage and Bar Management .40404040 Decor requirement LuxuryLuxuryLuxuryLuxury cancancancan bebebebe conveyedconveyedconveyedconveyed bybybyby thethethethe useuseuseuse ofofofof:::: Expensive fabrics, furniture, and accessories Museum pieces and art objects Dramatic effects, such as waterfalls, magnificent views, and murals by accomplished artists Gleaming silver and crystal Fresh flower arrangements Ice sculptures An elaborate wine list Tuxedoed waiters Expensive food and drinks Valet parking Attentive and highly professional service.
  • 42. FBM-343 Beverage and Bar Management .42424242 Layout and Design Layout and design: an overallLayout and design: an overallLayout and design: an overallLayout and design: an overall Critical factors: • Customer / Services / Atmosphere / efficiency Trends in bar design • Gastro pub • Concept bar • Participatory bars • Upscale bar
  • 43. FBM-343 Beverage and Bar Management .43434343 Layout and Design Basic elements of layoutBasic elements of layoutBasic elements of layoutBasic elements of layout Available Space;Available Space;Available Space;Available Space; amount of space available The square footage The shape of the room Entry and exit Sharing space Activities and Traffic Patterns.Activities and Traffic Patterns.Activities and Traffic Patterns.Activities and Traffic Patterns. Furniture.Furniture.Furniture.Furniture. Utilities, Codes, and Licensing RestrictionsUtilities, Codes, and Licensing RestrictionsUtilities, Codes, and Licensing RestrictionsUtilities, Codes, and Licensing Restrictions
  • 44. FBM-343 Beverage and Bar Management .44444444 Furniture - barstool The backless barstool is a taller version of a counter stool, made to fit beneath a counter. For a bar the backless stool is the least comfortable option, even with an upholstered seat, but some bar owners consider this an advantage because in a busy nightclub atmosphere, it discourages customers from ‘‘parking’’ on the same stool for long time periods. The barstool with a back, which is mandatory if comfort is a primary concern. The barstool with both a back and arms, which is an option only if there is sufficient room for guests to comfortably place their arms on the armrests without knocking into other guests, other barstools, or the bar itself. There are hundred of bar stools, but only three basic types: the backless stool, the stool with a back, and the stool with a back and arms.
  • 45. FBM-343 Beverage and Bar Management .45454545 Layout and Design
  • 46. FBM-343 Beverage and Bar Management .46464646 Layout and Design
  • 47. FBM-343 Beverage and Bar Management .47474747 Layout and Design
  • 48. 48 The Bar itselfThe Bar itselfThe Bar itselfThe Bar itselfThe Bar itselfThe Bar itselfThe Bar itselfThe Bar itself
  • 49. FBM-343 Beverage and Bar Management .49494949 The Bar itselfThe Bar itselfThe Bar itselfThe Bar itself Parts of the barParts of the barParts of the barParts of the bar Bar size, shape and position in the roomBar size, shape and position in the roomBar size, shape and position in the roomBar size, shape and position in the room The bar as a control centerThe bar as a control centerThe bar as a control centerThe bar as a control center Smaller, specialized barsSmaller, specialized barsSmaller, specialized barsSmaller, specialized bars
  • 50. FBM-343 Beverage and Bar Management .50505050 Parts of the barParts of the barParts of the barParts of the bar Three essential parts of the barThree essential parts of the barThree essential parts of the barThree essential parts of the bar The front barThe front barThe front barThe front bar – the customer area, where they order their drinks and where the drinks are served; TheTheTheThe backbarbackbarbackbarbackbar – a decorative display area and a hard-working storage space TheTheTheThe underbarunderbarunderbarunderbar – where most of the equipment and supplies must be arranged compactly and efficiently in order to facilitate speed of service The bar floorThe bar floorThe bar floorThe bar floor –––– comfort and safetycomfort and safetycomfort and safetycomfort and safety
  • 51. FBM-343 Beverage and Bar Management .51515151
  • 52. FBM-343 Beverage and Bar Management .52525252
  • 53. FBM-343 Beverage and Bar Management .53535353
  • 54. FBM-343 Beverage and Bar Management .54545454
  • 55. FBM-343 Beverage and Bar Management .55555555
  • 56. FBM-343 Beverage and Bar Management .56565656 Layout and design: an overall Trends in bar designTrends in bar designTrends in bar designTrends in bar design Elegance VS casual; Concept bar – the goal of decor is to whisk patrons away to new or exotic locales; Participatory bars – customers are part of the action (or activities); Lighter colors, more space and layouts that encourage social interaction (i.e. eye contact, talk, dance, etc.) are essential for nightclubs; In brief, customers ‘drink lessdrink lessdrink lessdrink less’ and demand better ‘qualityqualityqualityquality’ and ‘experienceexperienceexperienceexperience’, instead of just an ‘evening outevening outevening outevening out’.
  • 57. FBM-343 Beverage and Bar Management .57575757 Bar sizeBar sizeBar sizeBar size The overall depth is about 8 feet The minimum length should be determined from the inside, according to equipment needs. Additional length and shape can be determined from the outside, which depend on the numbers of customers, the size of the room and the overall design requirement The inside factors are determined by the kinds of drinks served and the number of pouring stations needed The outside factors deal with the concept (image), clients, dcor and available space The last consideration – the space available – what is left over after everything else has been planned/placed
  • 58. FBM-343 Beverage and Bar Management .58585858 The bar itself (cont.) Bar shapeBar shapeBar shapeBar shape Bars can be in many different shapes – straight, curved, angled, horseshoe, round, square, or free form A decision involves room size and shape, mood, dcor and function Bar position in the roomBar position in the roomBar position in the roomBar position in the room Usually, the best place for the bar is near the door where customers can head straight for it; However, don’t forget to consider the customers’ reactions after they enter the room
  • 59. FBM-343 Beverage and Bar Management .59595959 The bar itself (cont.) The bar: a control centerThe bar: a control centerThe bar: a control centerThe bar: a control center A control center is where you keep records of the stock on hand, the drinks poured and their sales value The cash register: • A common cash register • A separate cash register Smaller: specialized barsSmaller: specialized barsSmaller: specialized barsSmaller: specialized bars Service bar – a bar that pours for table services only, usually in conjunction with food service; Portable bar – a typical extension of a hotel’s beverage service, where banquets, meetings, receptions, conferences or conventions are being held
  • 61. FBM-343 Beverage and Bar Management .61616161 CHECKLIST OF BAR-DESIGN ESSENTIALS 1. Target clientele 2. Services to be offered 3. Overall concept 4. The competition 5. Projected volume of business (number of seats, turnover, drinks/patrons per day, days open, annual gross income) 6. Types of beverages you’ll serve
  • 62. FBM-343 Beverage and Bar Management .62626262 CHECKLIST OF BAR-DESIGN ESSENTIALS 7. Size and shape of bar area (an architect’s plans for an existing structure if you have them) 8. Activities to take place in bar area 9. Relationship of bar to dining and service areas (kitchen, storage) 10. Existing decor, equipment, furniture, and fixtures you expect to keep 11. Licensing, zoning, health, fire, and building code requirements 12. Time limitations 13. Budget limitations (This is a must before you consult anyone else, unless you are hiring a consultant only to give cost estimates for the job.)
  • 63. FBM-343 Beverage and Bar Management .63636363 Consider the Structure.Consider the Structure.Consider the Structure.Consider the Structure. Available options; andAvailable options; andAvailable options; andAvailable options; and Financial feasibilityFinancial feasibilityFinancial feasibilityFinancial feasibility