The future-of-the-academic-information-supply-chain-cnur

31st ADLUG ANNUAL MEETING
19 – 21 September 2012

•Quality Content • Resource Management • Access • Integration • Consultation

The future of the academic
information supply chain

Marco Cassi
EBSCO Italy & Greece

EBSCO Information Day 2012

Context
• The supply chain remains hugely
complex and highly dynamic

• Wide range of factors:

• evolving technology
• financial pressure
• economic climate
• research practices
• user behaviour
/expectations
• new service providers
• evolving roles
• changing business models
• new and emerging markets
• wider web
• and much more!


Survey of opinion leaders
• 141 colleagues invited
• 98 answers
• 70% response rate
• Qualitative and quantitative

• Academic librarians (26/32)

• Agents/intermediaries (13/31)

• Publishers (28/36)

• Consortia leaders (6/13)

• Other opinion leaders (25/29)
(consultants, trade associations, research
funders, software providers etc.)


Outcomes

• A series of white papers:
1. The Future Role of
the Academic Library
2. Access to Content:
Now and in Future
3. The Impact of Open Access
4. The Role of Subscription Agents
5. Future Forces for Change

• Available from EBSCO by the end of May

• Selected highlights in this presentation


The Future Role
of the Academic Library

The Future Role of the Academic Library

For the coming 3-5 years, academic libraries
will remain a necessary and important
component of universities?

21% 1%
Strongly agree

Somewhat agree

Somewhat disagree
78% Strongly disagree

Not sure


For the coming 3-5 years, academic libraries
will remain a necessary and important
component of universities?

“[Libraries] are challenged to demonstrate their value
in this digital age of widespread and easy access to Opinion
online information.” Leader


Thinking about the next 3-5 years, please
identify any significant changes you anticipate
in the role played by academic libraries

Academic libraries
significant changes
Key themes
General services

• Far less collection
development activity
• Far fewer print holdings
and services
• Less buying:
access not ownership
• Emphasis on tools for
search, discovery & access

Academic libraries
significant changes
Key themes
Faculty/Student
Support Services
• Managing research
outputs (papers and data)
• Providing innovative
learning space
• Information and
digital literacy training
• Creating digital
collections from local
resources & assets

Academic libraries
significant changes
Key themes
Technology

• Being adept with
channels and tools
native to users
• Integrating technology
into teaching and learning
• Being based more within
faculty/departments

Academic libraries
significant changes
Key themes
Open Access

• Managing article
processing charges and
OA budgets [Gold OA]
• Supporting academics to:
• create their own
OA journals
• get best value from
their funding
• The library as publisher e.g.
New on-campus OA journal


Access to Content:
Now and in Future

Access to Content: Now and in Future
The future of the big deals

As a means of optimising library budgets
the Big Deal has outlived its usefulness?
35%
30%
Strongly agree
14% Somewhat agree
Somewhat disagree
11% 10%
Strongly disagree
Not sure


The future of the big deals

Comments

“There is currently no model that fits all libraries.
Publisher
The Big Deal is still very good value for money”

“The unpredictability of library budgets in the current economic
climate and the fact that big deals leave no flexibility for
Librarian
nuancing collections at the title level mean that librarians are
becoming increasingly disenchanted with the big deal.”

“The relevance/validity/usefulness of the big deal depends on
the kind of institution. It will remain appropriate for smaller Agent/
(possibly teaching-lead) institutions, but will become less and Intermediary
less relevant to larger or more research-focused institutions.”


Access models

For academic content, the subscription model
has outlived its usefulness?
42%
Strongly agree
22% 25% Somewhat agree
10% Somewhat disagree
Strongly disagree
1% Not sure


Access models

Within 3-5 years, access/acquisition triggered
by patron request will be the most common
purchase model for academic content?
41%
31% Strongly agree
Somewhat agree
4%
Not sure


Pricing based on one/more characteristics of purchasing
institution (e.g. FTEs; prior year spend etc.)?

49%
Pricing models
Strongly agree
who’s the fairest of them all?
28%
Somewhat agree
8% 8% Strongly disagree
Not sure


Pricing models who’s
the fairest of them all?

Pricing based on actual usage assessed
after a period of access?
38% 39%

Strongly agree
Somewhat agree
18%
Somewhat disagree
4%
Not sure


Pricing models who’s
the fairest of them all?

There are currently no fair methods
of pricing academic content?
36%

24% Strongly agree
14% 21% Somewhat agree
Somewhat disagree
Not sure


We asked librarians only to comment
on a range of other factors which might
influence purchasing decisions


What else matters...?

Most Important
• Relevance to
research/teaching programmes
• Recent usage by faculty
and students
• Value for money Least Important
(however determined)
• Demand from faculty • Fit with existing collection

• Cost-per-use • Availability through patron-driven
access model
• Demand from students


The Impact of Open Access


In 3-5 years’ time, most academic content will
be available through one or more OA models?
49%

Strongly agree
26% Somewhat agree
4%
Strongly disagree
6%
Not sure


Open Access will disintermediate subscription
agents from the information supply chain
38%
33% Strongly agree

Somewhat agree

4% 11%
Strongly disagree

Not sure


Open Access will disintermediate subscription
agents from the information supply chain

“Subs agents will still be needed but will have to find new
roles for themselves in assisting librarians – and those roles Publisher
are there, just being taken up by other non-agent players.”

“We can make a lot more content available in our Agent/
pre-harvested index - thus providing better resource Intermediary
discovery for libraries and their users.”


…possible disintermediation of
publishers?
78%

Impact elsewhere…?
Agreed

13% Disagreed
10%
Not sure


publishers?

“The journal publishers/vendors need not fear OA: it increases access to content mainly
to those who would rarely pay for the content in any case…users and libraries continue Consortium
to prefer to search for and access content through aggregated, organized, and full- Leader
featured, and attractive platforms - as provided or facilitated by the publishers/vendors.”

“My feeling is that we will end up with a very mixed picture for the
foreseeable future, and that publishers and intermediaries should not
Librarian
fight against the trend but seek to embrace it by providing the
facilities and services that authors and readers really want.”


libraries?
76%

Agreed
18% Disagreed
6%
Not sure


libraries?

“The phrase "library as broker of access" is jarring: a librarian was
never meant to be the business person brokering the deals: in an OA
Publisher
world, the librarian returns to a world of curation, selection, discovery
and information literacy - surely that is far more relevant?”


In the coming 3-5 years, Open Access will
be the most significant force for change in
the academic information supply chain?
40%

24% Strongly agree
12% Somewhat agree
Not sure


Open Access: Themes

• OA will continue to grow
• Broad acceptance of
author pays (Gold OA)
• Some support for Green OA
but not universal
• Concerns about funding
(especially in humanities)
• Concerns about peer review
and quality


The Role of Subscription Agents

The Changing Supply Chain
Environment

Pressure to make cost-savings is widespread
but felt most keenly by subscription agents?
40%
37%

23% Agreed

Disagreed

Not sure

Environment

Subscription agents continue to play an invaluable
role within the academic information supply chain?
77%

Agreed

Disagreed
10% 14%
Not sure

Environment

As digital content becomes widespread, agents become
increasingly irrelevant to library-publisher transactions?

53%
34%
Agreed

14% Disagreed

Not sure

Environment

As long as agents continue to develop value-added
services they will continue to have a role?
94%
Agreed
6% 0% Disagreed
Not sure

UKSG Annual Conference

Current value from agents
(high response examples)

• Consolidation services (e.g.
ordering, invoicing, claiming, currency)
• Servicing long tail of publishers
• Managing payments
• Resource discovery tools/services
• One to many efficiencies
• Usage stats
• (Information feeds to) knowledge bases
• Provide meta-data/other references
• Track licensing T&C
• Local market knowledge
• Administrative efficiency; aggregation;

UKSG Annual Conference

Future value from agents
(high response examples)

• Services to support the growing number of OA
transactions
• Support services for transaction based access
(e.g., PPV, PDA)...
• …to complete management of patron-driven options
• License management and ROI analysis
• MARC records for e-books
• Provision of discovery tools and services
• Registration, IP management and access
management services
• Usage data collection and analysis
• Managing rights information
• Managing data and metadata on behalf of institutions
• Providing reports based on data-mining user logs


Future Forces for Change


1. Pressure on library budgets
2. Pressure on teaching & research budgets
3. Govt./funding body mandates for funded
results to be available through open access
4. Mobile technology
5. China/India/emerging economies shaping publishers’
activities

Colleagues were asked to rate a range EBSCO Information Day 2012
of factors as potential forces for change
in the coming 3-5 years

1. Pressure on library budgets
2. Pressure on teaching & research budgets
3. Govt./funding body mandates for funded
results to be available through open access
4. Mobile technology
5. China/India/emerging economies shaping
publishers’ activities


Conclusions

Conclusions

Known knowns…

• Landscape hugely dynamic…and will
continue to be so

• In the West, the economy will remain
the issue foreseeably, pressurising:
• institutional funding
(library, research, teaching
budgets)
• the entire academic information
supply chain

• Open access will continue to bring
change and opportunity, and (for some)
threat to survival

Conclusions

Evolution for most of us…
• Libraries: curating digital research data

• Publishers: growth beyond US/Europe
e.g. China, India, Brazil etc.

• Agents: as originators/curators of
metadata

• Content: nature/delivery/use shaped by
mobile technology

• Users: continually evolving behaviour
and demands

• Universities: increasingly competitive;
showcasing output

• Govts./Funders: mandates challenging
subscription paradigm

Conclusions

Revolution for some?
• Library as publisher (e.g. OA journals; data)
• Librarians as digital literacy experts
• Agent as (OA) fund manager
• Agent as manager of patron-driven
access and use
• Agents to become first and foremost
technology companies?
• Publishers as research partners
(e.g. Digital Science)

• Funding bodies as publishers (e.g. eLife)
• New players may surprise us all -
through acquisition, encroachment or
by seizing an opportunity first


Thank you
Visit:
www.ebsco.com/whitepapers to download
any of the white papers in the series

The Future of the Academic
Information Supply Chain:
1. The Future of the Academic Library
2. Access to Content: Now and in Future
3. The Impact of Open Access
4. The Role of Subscription Agents
5. Future Forces for Change

Marco Cassi
EBSCO Italy & Greece

The future-of-the-academic-information-supply-chain-cnur

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