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The City of Auburn’s Pollution Prevention Program
WWTP Permit Requirements ,[object Object],[object Object],[object Object]
Complex Problem ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What do we know? ,[object Object],[object Object],[object Object]
What Do We Want to Achieve? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THE PLANNING PROCESS
Establish Public Outreach Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Develop an Effective Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Identify Target Audiences ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Establish a Budget ,[object Object],[object Object]
Align Tactics to Priorities  (in general) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Identify and Plan Activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Plan of Activities Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Planning Phase Web page set up and plan New Year's Campaign Implement New Year's Resolution Campaign Planning: Biz Outreach Implement Biz Outreach   Planning: School Outreach Implement Schools Outreach Editorial, Media push Planning: Water Quality Month Water Quality Month Campaign Planning: Storm Season Campaign Implement Storm Season Campaign Events Earth Week School Park Preserve Opening, TENT Auburn Wine Fest TBD, Auburn Community Festival Oct 18? Mandarin Festival Nov 22-23 Editorial Project Kick off news release guest column/interview Biz campaign launch news release Results of Biz outreach news release Earth week news release School Park Preserve opening news release Feature article pitch to Bee, Biz Journal and/or Auburn papers Water Quality Month news release with statistics Launch Storm Season news release, HHW collection news release and PSAs News release about campaign success Advertisements Ads Ads Ads Evaluation Effluent Samples WPWMA monitor drop offs and survey WPWMA monitor Drop offs Compare 2007 to 2008 collection day results Effluent Samples Compare 2007 to 2008 HHW drop offs Collateral Website planning, URL secure Website design, text and go live.  Develop insert for billing Website refine, order pencils or magnets.  Design biz materials Design brochures and print Design and print newsletter for billing insert Design storm campaign materials Print storm campaign materials HHW collection August 23 and 24
THE HEALTHY AUBURN WATERS CAMPAIGN
Website Is the Nexus Billing   Inserts Advertisements Stories/releases We Pledge! I Pledge!
Website Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
www.HealthyAuburnWaters.org
Website Content ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
www.HealthyAuburnWaters.org
 
 
 
Business Outreach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Outreach
Outreach to Residents ,[object Object],[object Object],[object Object],[object Object],[object Object]
Outreach to Residents
Youth Outreach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Youth Outreach
Evaluation
PUBLIC RELATIONS 101
Planning a Campaign ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Possible Measures of Success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Using the Web ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QUESTIONS & COMMENTS
Contact Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Haw Presentation For Cwea 2009

  • 1. The City of Auburn’s Pollution Prevention Program
  • 2.
  • 3.
  • 4.
  • 5.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Plan of Activities Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Planning Phase Web page set up and plan New Year's Campaign Implement New Year's Resolution Campaign Planning: Biz Outreach Implement Biz Outreach   Planning: School Outreach Implement Schools Outreach Editorial, Media push Planning: Water Quality Month Water Quality Month Campaign Planning: Storm Season Campaign Implement Storm Season Campaign Events Earth Week School Park Preserve Opening, TENT Auburn Wine Fest TBD, Auburn Community Festival Oct 18? Mandarin Festival Nov 22-23 Editorial Project Kick off news release guest column/interview Biz campaign launch news release Results of Biz outreach news release Earth week news release School Park Preserve opening news release Feature article pitch to Bee, Biz Journal and/or Auburn papers Water Quality Month news release with statistics Launch Storm Season news release, HHW collection news release and PSAs News release about campaign success Advertisements Ads Ads Ads Evaluation Effluent Samples WPWMA monitor drop offs and survey WPWMA monitor Drop offs Compare 2007 to 2008 collection day results Effluent Samples Compare 2007 to 2008 HHW drop offs Collateral Website planning, URL secure Website design, text and go live. Develop insert for billing Website refine, order pencils or magnets. Design biz materials Design brochures and print Design and print newsletter for billing insert Design storm campaign materials Print storm campaign materials HHW collection August 23 and 24
  • 14. THE HEALTHY AUBURN WATERS CAMPAIGN
  • 15. Website Is the Nexus Billing Inserts Advertisements Stories/releases We Pledge! I Pledge!
  • 16.
  • 18.
  • 20.  
  • 21.  
  • 22.  
  • 23.
  • 25.
  • 27.
  • 31.
  • 32.
  • 33.
  • 35.

Hinweis der Redaktion

  1. 5 minutes My role with the city Project started 2008. This presentation covers 2008, evaluation and our plans for 2009. At the end, a run-down of some basic PR. Question audience: engineers? PIO, PR people or consultants? Agency management or project managers? Question audience: Familiar with Auburn? confluence of North forks of the American River 1,300 feet. Occasional snow. Many streams. Pride in environment. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  2. Cease and Desist for discharge of Clordane (pesticide), Lindane (insecticide for lice) and Endrin (insecticide) Applied some of the fine to outreach Process up upgrading the WTP to deal with Nitrates and solids but relying on public outreach as “source pollution control” CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  3. Complex problem: unknown and unused compounds. Can’t point to a single industry or other source and target our efforts to controlling at that point. Likely to never see these compounds again (and if fact we haven’t) yet the requirements still exist. Further complicated by the diverse messages needed to get directly to those compounds. Small budget Collection site far away Need to promote FOG and Stormwater and later on, we adopted the No Drugs Down the Drain campaign as well CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  4. We have identified our problem We know about our audience Population is roughly 12,500 individuals 95% white and English-speaking. Very few Spanish speakers White and blue collar workers Median age is 41 years 61% are family households and 28 % have children under 18 Value their environment – Love water and the river Show up in droves at city festivals – especially families Local media Auburn Journal (daily) and bi-weekly. Very connected to community Radio and chamber Cable TV (no money for video) CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  5. Stop constituents from showing up at the plant and subsequently the effluent. Increase drop offs at the Western Placer Waste Management Authority (location in Lincoln is a bit problematic Add stormwater education element (reduce overflows)—aging sewer system Add FOG education which helps prevent overflow events Later, add medication component Promote proactive efforts of the city not only for creating good will and positive impressions but in anticipation of the WWTP upgrades (ask audience – how many engaged in plant upgrades and dealing with a less-than-enthusiastic public? Auburn will be spending $7-$9 million for upgrading and using UV. Still won’t fix the problem for the original Cease & Desist order. That requires education. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  6. Should be 10-15 minutes done CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  7. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  8. Maybe have a flip chart up or write on a white board what the key elements of an effective public outreach plan are so that as I show the program, I can point out where I am in the plan. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  9. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  10. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  11. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  12. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  13. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  14. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  15. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  16. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  17. This is the logo, name, site, overall strategy CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  18. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  19. This is the logo, name, site, overall strategy CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  20. This is the logo, name, site, overall strategy CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  21. This is the logo, name, site, overall strategy CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  22. This is the logo, name, site, overall strategy CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  23. This has to do with the target audiences: businesses and residents CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  24. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  25. Insert samples of those items. Explain how they were reinforced with advertisements and web enhancements CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  26. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  27. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  28. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  29. Insert image showing web hits compared to drop offs at WPWMA CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  30. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  31. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  32. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  33. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  34. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign
  35. CWEA 2009 Annual Conference Healthy Auburn Waters Pollution Prevention Campaign