This document provides an overview of financial management concepts for human service managers. It discusses key terminology, principles of sound financial management, elements of a healthy organization, and tools for financial analysis. Specific topics covered include governance structure, the role of the executive director, human resources, fund development, financial reporting, budgeting, internal controls, and resources for nonprofit financial management. The presentation aims to help managers understand and implement best practices for overseeing the financial health and operations of their organizations.
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Financial Management for Human Service Managers
1. How the Heck Did I Get Here?How the Heck Did I Get Here?
Financial Management for Human ServiceFinancial Management for Human Service
ManagersManagers
Presented by:
John F.X. Prior, LCSW, ACSW
Director, Quality & Compliance
Catholic Charities of the Archdiocese of Galveston-Houston
jprior@catholiccharities.org
Texas Network of Youth Services
August 11, 2016
2. TerminologyTerminology
• Assets vs. Liabilities
• Income vs. Expenses
• Direct vs. Indirect Costs (Overhead)
• Allowable vs. Unallowable Costs
• Restricted vs. Unrestricted Funds
• Generally Accepted Accounting Principles
(GAAP)
3. Principles of Sound FinancialPrinciples of Sound Financial
ManagementManagement
• Commitment to Quality Services
• Culture of Honesty and Ethical Behavior
• Clearly Defined Lines of Authority and
Responsibility
• Sound Financial Practices
• Internal Controls are taken seriously
• Attention and Commitment of the Board to
its Fiduciary Responsibilities
4. Elements of a HealthyElements of a Healthy
OrganizationOrganization
• Healthy Governance Function
• Competent Executive Director
• Sound Financial Management
• Workable, Legal, Human Resource Policy
• Successful Fund Development Strategy
• Clear & Consistent Message
• Good Programs that Advance the Mission
of the Organization
5. Healthy Governance StructureHealthy Governance Structure
• A Board of Directors that works
collaboratively with the Executive Director
• Defines the Mission of Organization
• Develops Strategies and Policies to
Achieve the Mission
• Provide an Independent Check on
Management Decisions
• Connection to the Community
6. Competent Executive DirectorCompetent Executive Director
• Positive relationship with Board Chair
• Work collaboratively with Board & Staff
• Provides a bridge to the community,
funders, & clients
• Demonstrates a high level of ethical
conduct, working relationships, and
internal communications
• Raises $$$$$$$$$$$$$$$$$$$$$$$
7. Human ResourcesHuman Resources
• Comply with government laws &
regulations
• Compensate people adequately
• Motivate staff to perform at their best
• Provide staff with appropriate input into
decision making
8. Successful Fund DevelopmentSuccessful Fund Development
• Does the organization have a fund
development plan?
• Is the Board involved in fund raising?
• What role do Board Members play in
developing strategies?
• Does the organization have a diversified
mix of revenue streams?
9. Clear & Consistent MessageClear & Consistent Message
How do you communicate with those who can
HELP YOU
or
NEED HELP FROM YOU
• Mission & Vision
• Marketing
• Communications Plan
• Public Relations
10. Good Programs That AdvanceGood Programs That Advance
Your MissionYour Mission
• Respond effectively & efficiently to the urgent
needs your community
• Incorporate proven models of intervention &
service delivery strategies
• Operated by educated, empowered, &
enthusiastic employees
• Produces meaningful results and outcomes for
your community and those that you serve
11. Sound Financial ManagementSound Financial Management
Indicators of Financial Health
1.Absence of Reoccurring Annual Deficits
2.Cash Reserves
3.Ratio of Liquid Assets
4.Concentration of Government Funding
5.Stable and Predictable Revenue
12. Financial ReportingFinancial Reporting
Balance Sheet (Statement of Financial Position1
)
Snapshot of financial position as of specific date
Income Statement (Statement of Activities1
)
Snapshot of financial position during a period of time
Statement of Cash Flows
Sources and uses of funds over a period of time
Statement of Functional Expenses
Expenses defined by Program, Management, and
Fundraising Expenses
Financial Audit
13. Financial ToolsFinancial Tools
• Liquidity - Balance Sheet – Current Ratios
Current Assets/Current Liabilities (1.0+)
• Self-Sufficiency Ratio
Total Earned Income/Total Expenses
• Fundraising Efficiency
Contributed Income/Fundraising Expense
• Cost Per Unit of Services
Program Expenses/Units of Service
14. Financial AnalysisFinancial Analysis
• Financial Audits – Opinion Letter
Red Flag – Adverse Opinion
Yellow Flag – Qualified Opinion
Green Flag – Unqualified Opinion
“In our opinion these statements present
“fairly the financial position of Agency XYZ”
15. BudgetingBudgeting
• What is a Budget?
– Tool for Financial Management
– Plan of Action Stated in Financial Terms
• Who Develops a Budget?
– Board, Executive Director, CFO, Staff???
• Budget Planning Process
– Major Program Activities
– Identify Direct and Indirect Costs
– Estimate Anticipated Revenues
16. Internal ControlsInternal Controls
• Organization establishes a system to:
– Review recommendations from audit or
financial committees
– Management reviews are conducted by more
than one person
– Makes sure that management directives are
carried out
– Prevents error, mismanagement, or fraud
– Safeguards and verifies assets
– Segregation of duties, to the extent possible
Why this workshop?
NCO Story – “Money finds good programs. (K. Tuton)
What is a Nonprofit Organization, and who OWNS that organization?
What is a Nonprofit Organization, and who OWNS that organization?
Board Responsibilities:
1. Approves an Annual Budget
2. Reviews financial summaries quarterly
3. Conducts analysis of budget-to-actual variances
3. Reviews fiscal policies, and recommendations from auditors
4. Annually evaluates Executive Director’s management of fiscal affairs
5. The organization has a Board of Directors that works collaboratively with the Executive Director, defines the mission, and develops strategies and policies that advance it. It also provides an independent check on management’s actions, and maintains a proactive connection to the community served.
A leader must be a jack of all trades. They must
work collaboratively with board and staff;
provide a bridge to the community, funders, and clients;
chart a future course;
raise funds; and
Be a modal of high ethical standards
The Executive Director sets the tone for internal communications and staff’s working relationships with one another.
A WORKABLE, LEGAL, HUMAN RESOURCE POLICY
Nonprofits typically spend upwards of 80% of their income on PEOPLE: salaries & benefits; training; supervision. They must manage this function wisely,
comply with complex government laws and regulations,
compensating people adequately within limited resources, and
motivating them to perform their best.
Internal communications must be structured to provide staff with appropriate input into decision making and current knowledge of the activities of other units within the organization.
One way or another, a nonprofit must obtain funds: from grants, contracts, fees, or individual gifts. It is a matter of life or death, and a nonprofit that cannot attract resources is in desperate trouble.
Whether or not there is a development director, the Board and Executive Director must work together to raise the necessary funds.
A Nonprofit must communicate what it is about to anyone who can either help it or be helped by it. Going beyond a newsletter, its marketing and communications efforts should make use of all available media and take advantage of opportunities that arise to tell its story.
Being “the best kept secret in town” is not a compliment, or a good strategy to assure financial stability
This is the heart of the nonprofit!!
What defines a WELL DEFINED, WELL MANAGED PROGRAM
or ORGANIZATION?
Competitive bidding – cost effectiveness
Performance Measures – program effectiveness
Best Practices
Recruiting, hiring, retaining good staff
Organizations need a system that controls expenditures and offers accurate, timely reporting to management on income and expenses.
Management also needs data for accountability and decision making, including an Annual Budget.
There should be a regular external review, both by the Finance Committee and periodically by independent auditors.
There are three primary financial statements of nonprofit organizations required by the Financial Accounting Standards Board (FASB) for external reporting:
IRS 990 not listed, but also has valuable information, and must be submitted annually or the NPO could forfeit their tax exempt status
A numerical expression of an organization’s dreams that serves as a guide or measure of acceptable financial performance.
Tool of Financial Management
Decision Making (Planning)
Monitoring & Controlling
Plan of Action Stated in Financial Terms
Planning: Defining Mission, Identifying Goals & Strategies, Selecting Activities, Projecting Results
Budgeting: Identifies the financial implications of program planning
How much will the Plan cost?
What are the anticipated revenues or alternative sources of support
Within the limits of scarce resources and established priorities – Budgets are Created