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Introduction

Ethics in Advertising and Marketing




            Ethics in Advertising and Marketing
Definitions

Marketing ethics is the systematic study of how
moral standards are applied to marketing
decisions, behaviors, and institutions.

  – Ethics in Marketing, International Cases and Perspectives, Patrick E.
    Murphy, Gene R. Laczniak, and Andrea Prothero, p. 4




                            Ethics in Advertising and Marketing
Definitions
Ethical marketing refers to practices that
emphasize transparent, trustworthy, and
responsible personal and/or organizational
marketing policies and actions that exhibit
integrity as well as fairness to consumers and
other stakeholders.
– Ethics in Marketing, International Cases and Perspectives, Patrick E.
  Murphy, Gene R. Laczniak, and Andrea Prothero, p. 4



                              Ethics in Advertising and Marketing
Pricing
• Price gouging
• Price fixing and collusion
• Predatory pricing




                   Ethics in Advertising and Marketing
Product Issues
• Product safety
• Product counterfeits
• Health effects




                  Ethics in Advertising and Marketing
Sales Tactics
• High-pressure selling tactics
• Coercion in channel distribution (price
  concessions)
• Over the top psychological approaches (fear-
  based selling)




                  Ethics in Advertising and Marketing
Advertising
• Sexual exploitation of gender or ethnic
  stereotyping
• Bait and switch advertising
• Misleading online advertising
• Deceptive advertising




                   Ethics in Advertising and Marketing
Ethics in Advertising and Marketing
Ethics in Advertising and Marketing
Hunky Dory
• Brand owned by Irish company Largo Foods
• Campaign ran after Ireland won Grand Slam
  for Six Nations Competition
• Advertising Standards Authority for Ireland
  received 300+ complaints
• Irish Rugby Football Union criticized the ads
  and threatened legal action
• Largo: recession, brand personality, fun!
                   Ethics in Advertising and Marketing
Marketing Change




                                          11
    Ethics in Advertising and Marketing
Old
• One to many
• Synchronous
• “Push” marketing
• Geographic barriers
• Unique Selling
  Proposition
• Sales funnel


               Ethics in Advertising and Marketing   12
Old Marketing Paradigm
         The Sales Funnel
                  Leads




  Sales Cycle




                Sales Revenues

          Ethics in Advertising and Marketing   13
New
• Many to many
• Asynchronous
• “Pull” marketing
• Geographic
  boundaries fall
• UBN: Unique Buying
  Need
• Buying funnel


              Ethics in Advertising and Marketing   14
New Marketing Paradigm
        The Buying Funnel
                Prospects




   Buy Cycle




                   Customers

          Ethics in Advertising and Marketing   15
Group Project Tip - Powerpoint




• Powerpoint is one form of presentation for the Group
  Project
• Watch this video on effective Powerpoints:
             http://vimeo.com/56559291

                      Ethics in Advertising and Marketing
Group Project Tip - Infographic
• What is an infographic?
  Information graphics or infographics are graphic visual representations of
  information, data or knowledge intended to present complex information
  quickly and clearly.[1][2] They can improve cognition by utilizing graphics to
  enhance the human visual system’s ability to see patterns and trends.[3][4] The
  process of creating infographics can be referred to as data
  visualization, information design, or information architecture.[2] (Wikipedia)
• Examples
  – http://www.centerforpublictrust.org/2012/04/13/ethi
    cs-awareness-marapr-2012/
  – http://www.caldwellforhouse.com/news/infographic-
    georgias-ethics-problem/

                              Ethics in Advertising and Marketing
Personal Mission Statement
Writing a Personal Mission Statement
If you want to begin writing a mission statement, I suggest
opening up a new Word document or taking a blank sheet
of paper and answering the three following questions:
    – Who do I want to be?
    – What do I want to do?
    – What do I value?
• http://www.thechangeblog.com/how-a-personal-
  mission-statement-can-help-you-change/

                       Ethics in Advertising and Marketing
Personal Mission Statement
“I will support innovative ideas and companies by
investing resources and time in
people, products, and services that use technology
and/or new approaches to transform their
industries. I will continue to serve as a mentor to
young entrepreneurs and position myself as an
advocate for entrepreneurship. Finally, I will devote
myself to philanthropic efforts that create
meaningful and positives change for youths.”
http://www.forbes.com/sites/patrickhull/2012/12/27/3-tips-for-a-resolution-
youll-keep-your-personal-mission-statement/


                             Ethics in Advertising and Marketing
Personal Mission Statement
I want to continuously promote and foster a cooperative
environment wherever I go.
I want to make everyone feel welcome in my
presence, and yet retain my strength and individuality.
I will use my talents as a communicator to teach others.
I will use my social skills to bring people closer together.
I will be inspired by the smallest of challenges.
I will live in awe of my good fortune in life.

http://www.inspirational-sayings-in-action.com/example-of-a-
personal-mission-statement.html




                          Ethics in Advertising and Marketing

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Ethics week 1a

  • 1. Introduction Ethics in Advertising and Marketing Ethics in Advertising and Marketing
  • 2. Definitions Marketing ethics is the systematic study of how moral standards are applied to marketing decisions, behaviors, and institutions. – Ethics in Marketing, International Cases and Perspectives, Patrick E. Murphy, Gene R. Laczniak, and Andrea Prothero, p. 4 Ethics in Advertising and Marketing
  • 3. Definitions Ethical marketing refers to practices that emphasize transparent, trustworthy, and responsible personal and/or organizational marketing policies and actions that exhibit integrity as well as fairness to consumers and other stakeholders. – Ethics in Marketing, International Cases and Perspectives, Patrick E. Murphy, Gene R. Laczniak, and Andrea Prothero, p. 4 Ethics in Advertising and Marketing
  • 4. Pricing • Price gouging • Price fixing and collusion • Predatory pricing Ethics in Advertising and Marketing
  • 5. Product Issues • Product safety • Product counterfeits • Health effects Ethics in Advertising and Marketing
  • 6. Sales Tactics • High-pressure selling tactics • Coercion in channel distribution (price concessions) • Over the top psychological approaches (fear- based selling) Ethics in Advertising and Marketing
  • 7. Advertising • Sexual exploitation of gender or ethnic stereotyping • Bait and switch advertising • Misleading online advertising • Deceptive advertising Ethics in Advertising and Marketing
  • 8. Ethics in Advertising and Marketing
  • 9. Ethics in Advertising and Marketing
  • 10. Hunky Dory • Brand owned by Irish company Largo Foods • Campaign ran after Ireland won Grand Slam for Six Nations Competition • Advertising Standards Authority for Ireland received 300+ complaints • Irish Rugby Football Union criticized the ads and threatened legal action • Largo: recession, brand personality, fun! Ethics in Advertising and Marketing
  • 11. Marketing Change 11 Ethics in Advertising and Marketing
  • 12. Old • One to many • Synchronous • “Push” marketing • Geographic barriers • Unique Selling Proposition • Sales funnel Ethics in Advertising and Marketing 12
  • 13. Old Marketing Paradigm The Sales Funnel Leads Sales Cycle Sales Revenues Ethics in Advertising and Marketing 13
  • 14. New • Many to many • Asynchronous • “Pull” marketing • Geographic boundaries fall • UBN: Unique Buying Need • Buying funnel Ethics in Advertising and Marketing 14
  • 15. New Marketing Paradigm The Buying Funnel Prospects Buy Cycle Customers Ethics in Advertising and Marketing 15
  • 16. Group Project Tip - Powerpoint • Powerpoint is one form of presentation for the Group Project • Watch this video on effective Powerpoints: http://vimeo.com/56559291 Ethics in Advertising and Marketing
  • 17. Group Project Tip - Infographic • What is an infographic? Information graphics or infographics are graphic visual representations of information, data or knowledge intended to present complex information quickly and clearly.[1][2] They can improve cognition by utilizing graphics to enhance the human visual system’s ability to see patterns and trends.[3][4] The process of creating infographics can be referred to as data visualization, information design, or information architecture.[2] (Wikipedia) • Examples – http://www.centerforpublictrust.org/2012/04/13/ethi cs-awareness-marapr-2012/ – http://www.caldwellforhouse.com/news/infographic- georgias-ethics-problem/ Ethics in Advertising and Marketing
  • 18. Personal Mission Statement Writing a Personal Mission Statement If you want to begin writing a mission statement, I suggest opening up a new Word document or taking a blank sheet of paper and answering the three following questions: – Who do I want to be? – What do I want to do? – What do I value? • http://www.thechangeblog.com/how-a-personal- mission-statement-can-help-you-change/ Ethics in Advertising and Marketing
  • 19. Personal Mission Statement “I will support innovative ideas and companies by investing resources and time in people, products, and services that use technology and/or new approaches to transform their industries. I will continue to serve as a mentor to young entrepreneurs and position myself as an advocate for entrepreneurship. Finally, I will devote myself to philanthropic efforts that create meaningful and positives change for youths.” http://www.forbes.com/sites/patrickhull/2012/12/27/3-tips-for-a-resolution- youll-keep-your-personal-mission-statement/ Ethics in Advertising and Marketing
  • 20. Personal Mission Statement I want to continuously promote and foster a cooperative environment wherever I go. I want to make everyone feel welcome in my presence, and yet retain my strength and individuality. I will use my talents as a communicator to teach others. I will use my social skills to bring people closer together. I will be inspired by the smallest of challenges. I will live in awe of my good fortune in life. http://www.inspirational-sayings-in-action.com/example-of-a- personal-mission-statement.html Ethics in Advertising and Marketing