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Merging	
  Social	
  Media	
  and	
  
Investor	
  Rela3ons	
  in	
  4	
  Steps	
  
Investor	
  rela3ons	
  has	
  entered	
  a	
  new	
  era	
  where	
  forms	
  of	
  communica3on	
  
that	
  were	
  previously	
  taboo	
  are	
  both	
  permissible	
  and	
  accepted.	
  In	
  the	
  past,	
  
investor	
  rela3ons	
  departments	
  were	
  responsible	
  for	
  issuing	
  bland	
  earnings	
  
reports	
  once	
  per	
  quarter	
  and	
  planning	
  an	
  investor	
  conference	
  once	
  per	
  
year.	
  
	
  
Today,	
  informa3on	
  about	
  companies	
  is	
  more	
  plen3ful	
  than	
  ever,	
  and	
  the	
  
compe33on	
  for	
  investor’s	
  3me	
  has	
  reached	
  incredible	
  heights.	
  
Furthermore,	
  informa3on	
  is	
  constant,	
  plen3ful	
  and	
  delivered	
  in	
  a	
  variety	
  
of	
  forms.	
  Big	
  investors	
  are	
  constantly	
  bombarded	
  with	
  emails,	
  texts,	
  
phone	
  calls	
  and	
  adver3sements.	
  For	
  this	
  reason,	
  investor	
  rela3ons	
  
professionals	
  must	
  now	
  u3lize	
  social	
  media	
  to	
  get	
  their	
  message	
  across.	
  
There	
  are	
  four	
  simple	
  steps	
  for	
  integra3ng	
  social	
  media	
  and	
  investor	
  
rela3ons.	
  Firstly,	
  make	
  sure	
  to	
  conduct	
  sufficient	
  research.	
  That	
  means	
  
finding	
  out	
  what	
  defines	
  the	
  big	
  picture	
  and	
  the	
  needs	
  or	
  concerns	
  of	
  your	
  
investors.	
  Are	
  your	
  investors	
  looking	
  to	
  see	
  customer	
  growth	
  or	
  
profitability?	
  Are	
  they	
  interested	
  in	
  short-­‐term	
  profits	
  or	
  long-­‐term	
  
product	
  development?	
  Finding	
  the	
  answers	
  to	
  these	
  ques3ons	
  will	
  help	
  to	
  
craL	
  your	
  communica3on	
  strategy.	
  
	
  
Secondly,	
  keep	
  your	
  message	
  short	
  and	
  sweet.	
  Posts	
  must	
  be	
  short,	
  sweet,	
  
relevant,	
  and	
  informa3ve	
  to	
  the	
  investors.	
  Try	
  keeping	
  most	
  posts	
  to	
  the	
  
140	
  character	
  limit	
  on	
  TwiPer	
  with	
  funny,	
  clever	
  and	
  3mely	
  posts.	
  
Some3mes	
  the	
  most	
  effec3ve	
  posts	
  provide	
  liPle	
  informa3on	
  but	
  include	
  
an	
  interes3ng	
  image	
  or	
  quote	
  that	
  will	
  remain	
  in	
  the	
  investor’s	
  mind.	
  
Thirdly,	
  be	
  sure	
  to	
  integrate	
  messages	
  across	
  mul3ple	
  plaRorms.	
  
Integra3ng	
  all	
  of	
  your	
  plaRorms	
  is	
  actually	
  easier	
  than	
  ever	
  with	
  special	
  
soLware	
  to	
  send	
  out	
  the	
  same	
  post	
  at	
  the	
  same	
  3me.	
  Make	
  sure	
  that	
  all	
  of	
  
your	
  outlets	
  (Facebook,	
  Instagram,	
  TwiPer,	
  Website,	
  Google+,	
  etc.)	
  are	
  
working	
  towards	
  the	
  same	
  goals	
  and	
  speaking	
  with	
  one	
  another.	
  Align	
  the	
  
message	
  on	
  the	
  plaRorms	
  or	
  bePer	
  yet,	
  send	
  the	
  same	
  message	
  out	
  on	
  all	
  
the	
  plaRorms.	
  
Fourth,	
  use	
  a	
  scien3fic	
  methodology	
  to	
  improve	
  your	
  results.	
  ALer	
  each	
  
message,	
  analyze,	
  refine	
  and	
  repeat	
  your	
  message	
  to	
  understand	
  what	
  
gets	
  the	
  best	
  results.	
  Find	
  what	
  works	
  and	
  what	
  doesn’t.	
  Con3nue	
  to	
  
modify	
  your	
  effort	
  accordingly	
  in	
  order	
  to	
  maximize	
  the	
  effec3veness	
  of	
  
each	
  post.	
  There	
  are	
  several	
  companies	
  that	
  can	
  provide	
  this	
  service	
  or	
  
you	
  can	
  hire	
  an	
  internal	
  analyst	
  for	
  this	
  func3on.	
  
	
  
Overall,	
  it	
  is	
  important	
  to	
  be	
  process	
  driven	
  when	
  conduc3ng	
  investor	
  
rela3ons.	
  Merging	
  social	
  media	
  is	
  an	
  important	
  part	
  of	
  an	
  investor	
  
rela3ons	
  strategy	
  to	
  keep	
  the	
  public	
  interested	
  and	
  well	
  informed.	
  
This	
  post	
  was	
  reformaPed	
  for	
  distribu3on.	
  
	
  
To	
  read	
  more	
  content	
  from	
  Jeff	
  Ramson,	
  please	
  visit	
  hPp://jefframson.com	
  	
  

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Social Media and Investor Relations by Jeff Ramson

  • 1. Merging  Social  Media  and   Investor  Rela3ons  in  4  Steps  
  • 2. Investor  rela3ons  has  entered  a  new  era  where  forms  of  communica3on   that  were  previously  taboo  are  both  permissible  and  accepted.  In  the  past,   investor  rela3ons  departments  were  responsible  for  issuing  bland  earnings   reports  once  per  quarter  and  planning  an  investor  conference  once  per   year.     Today,  informa3on  about  companies  is  more  plen3ful  than  ever,  and  the   compe33on  for  investor’s  3me  has  reached  incredible  heights.   Furthermore,  informa3on  is  constant,  plen3ful  and  delivered  in  a  variety   of  forms.  Big  investors  are  constantly  bombarded  with  emails,  texts,   phone  calls  and  adver3sements.  For  this  reason,  investor  rela3ons   professionals  must  now  u3lize  social  media  to  get  their  message  across.  
  • 3. There  are  four  simple  steps  for  integra3ng  social  media  and  investor   rela3ons.  Firstly,  make  sure  to  conduct  sufficient  research.  That  means   finding  out  what  defines  the  big  picture  and  the  needs  or  concerns  of  your   investors.  Are  your  investors  looking  to  see  customer  growth  or   profitability?  Are  they  interested  in  short-­‐term  profits  or  long-­‐term   product  development?  Finding  the  answers  to  these  ques3ons  will  help  to   craL  your  communica3on  strategy.     Secondly,  keep  your  message  short  and  sweet.  Posts  must  be  short,  sweet,   relevant,  and  informa3ve  to  the  investors.  Try  keeping  most  posts  to  the   140  character  limit  on  TwiPer  with  funny,  clever  and  3mely  posts.   Some3mes  the  most  effec3ve  posts  provide  liPle  informa3on  but  include   an  interes3ng  image  or  quote  that  will  remain  in  the  investor’s  mind.  
  • 4. Thirdly,  be  sure  to  integrate  messages  across  mul3ple  plaRorms.   Integra3ng  all  of  your  plaRorms  is  actually  easier  than  ever  with  special   soLware  to  send  out  the  same  post  at  the  same  3me.  Make  sure  that  all  of   your  outlets  (Facebook,  Instagram,  TwiPer,  Website,  Google+,  etc.)  are   working  towards  the  same  goals  and  speaking  with  one  another.  Align  the   message  on  the  plaRorms  or  bePer  yet,  send  the  same  message  out  on  all   the  plaRorms.  
  • 5. Fourth,  use  a  scien3fic  methodology  to  improve  your  results.  ALer  each   message,  analyze,  refine  and  repeat  your  message  to  understand  what   gets  the  best  results.  Find  what  works  and  what  doesn’t.  Con3nue  to   modify  your  effort  accordingly  in  order  to  maximize  the  effec3veness  of   each  post.  There  are  several  companies  that  can  provide  this  service  or   you  can  hire  an  internal  analyst  for  this  func3on.     Overall,  it  is  important  to  be  process  driven  when  conduc3ng  investor   rela3ons.  Merging  social  media  is  an  important  part  of  an  investor   rela3ons  strategy  to  keep  the  public  interested  and  well  informed.  
  • 6. This  post  was  reformaPed  for  distribu3on.     To  read  more  content  from  Jeff  Ramson,  please  visit  hPp://jefframson.com