1. Jeff A Heilman
648 S 600 E
SLC, Utah 84102
801-706-9243
Jeffhap1@hotmail.com
Work History
Southwest Airlines Aug 1997 – Jan 2012
Ramp Agent / Ground Operations
Provide excellent customer Service
Handle customer baggage
Manage cargo load capacity
Provide provisioning services
Operate various heavy equipment
UPS - United Parcel Service April 1997 – Aug 1997
Parcel processing
Process & sort parcels
Operate heavy equipment
Home Depot May 1991 – June 1996
Front End Supervisor/Sales Associate/Return to Vendor Clerk/ Forklift Trainer
Provide customer service
Supervise customer service and cashier team
Electrical, Hardware, Building Materials, Receiving
Stock products in department
Assist with weekly purchase orders
Perform price change/check audits
Offload trucks
Audit, document, and detailed receive orders
Responsible for processing returned merchandise for credit from the vendors.
Train associates on safety and operation of heavy equipment
Skills &Education
Proficient in Microsoft Office Word Outlook
Mechanical Engineering, current studies, Salt Lake Community College, Salt Lake City, Utah
Associates of Applied Science, Aviation, Dec2011, Salt Lake Community College, Salt Lake
City, Utah