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Reduce WIP and Deliver
Often
Kanban Recipe for Success: Step Two and Three
Jason Yip
j.c.yip@computer.org
jcyip@thoughtworks.com
@jchyip
http://jchyip.blogspot.com
HOMEWORK CHECK
What step(s) did you take to start
Focusing on Quality?
The Recipe for Success
1. Focus on Quality
2. Reduce WIP
3. Deliver Often
4. Balance Demand Against Throughput
5. Prioritise
6. Attack Variability to Improve Predictability
REDUCE WIP
Which one is better?
Team A:
95% utilisation
Team B:
75% utilisation
5-10 day lead time
2-3 defects per
100 features
3 month lead time
2 defects per feature
Focus on what customers care
about OVER what (bad) managers
care about
Utilisation!
Quality,
Lead Time
Improve quality by reducing
WIP
Reducing WIP improves focus
Reducing WIP reduces
accumulation of errors
Reduce lead time by reducing
WIP
Little’s Law
How do you improve the flow of
traffic?
WHAT ARE TACTICS TO
REDUCE WIP?
Reduce batch size
• AKA break work down into smaller pieces
• See User Stories, Minimum Marketable
Feature, etc.
Reduce iteration length
• 4 weeks -> 3 weeks -> 2 week -> 1 week
Limit WIP using a kanban
system
http://www.infoq.com/minibooks/kanban-scrum-minibook
DELIVER OFTEN
Which approach will be more
successful? Why?
First date
Wait 2
weeks
SMS on the way
home “Call you
tomorrow?”
Show up with
flowers and an
apology
Call
tomorrow
“…small, frequent gestures or
events enhance trust more than
larger gestures made only
occasionally.”
David Anderson
Which approach will be more
successful? Why?
Successful
Release
Wait 6
months
Plan another
release in 2 weeks
Attempt
another large
release
Release in
2 weeks
Shorter lead times (from reducing
WIP) make it possible to release
more often
Continuous delivery is the ultimate
in frequent, trust-building events
Imagine that your team / group
had a long history of delivering
high quality, regularly.
What would you feel
comfortable proposing that you
don’t now?
WHAT ARE TACTICS TO DELIVER
MORE OFTEN?
Reduce (release) batch size
• See Minimum Marketable Feature
Reduce release transaction
costs
Overall Cost
of Release
Cost of Each
Release
Frequency of
Releases
And maintain or
reduce this
Increase this By reducing this
Transaction
costs of a
release
Production
transaction
costs
Consumption
transaction
costs
• Cost of testing
• Cost of deployment
• Cost of management
• Cost of fixes
• Cost of defects
• Cost of learning
Cost of release includes production
and consumption
http://www.uie.com/articles/magic_escalator/
Better interaction design
reduces the amount of
knowledge needed to be
acquired
http://www.uie.com/articles/magic_escalator/
(AKA cost of learning)
Test the size of this using
user testing
http://www.uie.com/articles/magic_escalator/
(AKA cost of learning)
Reduce this by reducing
the size of the change
To reduce production transaction
costs: smaller batches, build-in-
quality, design for production
To reduce consumption transaction
costs: smaller batches, build-in-
quality, design for consumption
HOMEWORK
What is the smallest step you
could take to move 1 level up
(or more)?
What is your plan to start that
step tomorrow?

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Hinweis der Redaktion

  1. How do you improve the flow of traffic? Increase the number of cars? Decrease the number of cars?