SlideShare a Scribd company logo
1 of 6
Joseph A. Zayac,[object Object],Revenue Focus,[object Object],Revenue Focus ,[object Object],– achieve & exceed revenue targets ,[object Object],[object Object],Enhance teamwork with sales, service, and applications,[object Object],Define new opportunities,[object Object],Maximize contract offerings,[object Object],Consultative Selling,[object Object],Leverage other Business Unit’s strengths,[object Object],80/20 Customer Meetings,[object Object],[object Object],Employee & customer part usage,[object Object],Training & Tools,[object Object],Cross functional teams and leads,[object Object],New technologies,[object Object]
Joseph A. Zayac,[object Object],Customer Focus,[object Object],Customer Focus,[object Object],– to anticipate and understand the customer’s needs today and tomorrow,[object Object],[object Object],Single point of contact,[object Object],[object Object],72% of Customer satisfaction is not based on service quality ,[object Object],(Reference HBR:  Speed 46%, Communication 26%, & Service Quality 28%),[object Object],[object Object],Of Customer’s issue towards resolution,[object Object],Follow up to ensure positive closure,[object Object],[object Object],Clearly set the expectations,[object Object],Sales & Service with aligned positions,[object Object]
Joseph A. Zayac,[object Object],Employee focus,[object Object],Employee Focus ,[object Object],– develop a career path for employees,[object Object],[object Object]
Career DevelopmentTechnical & soft skills,[object Object],[object Object],Geographic,[object Object],Modality,[object Object],Cross functional teams,[object Object],[object Object],Coach and develop new leaders,[object Object],Provide opportunities with more responsibility,[object Object]
Joseph A. Zayac,[object Object],Strategic focus,[object Object],Strategic Focus ,[object Object],– develop annual business plans that align with Corporate objectives,[object Object],[object Object],Service, Sales, Accounting,[object Object],[object Object]
Determine quick wins

More Related Content

What's hot

Jeanine Brown-Bain Resumecr.doc
Jeanine Brown-Bain Resumecr.docJeanine Brown-Bain Resumecr.doc
Jeanine Brown-Bain Resumecr.docJeanine Brown-Bain
 
P4 System Overview
P4 System OverviewP4 System Overview
P4 System Overviewldeutsch
 
Roadmapping Customer Success Maturity
Roadmapping Customer Success MaturityRoadmapping Customer Success Maturity
Roadmapping Customer Success MaturityTotango
 
How do you make business planning valuable for you and your partners
How do you make business planning valuable for you and your partnersHow do you make business planning valuable for you and your partners
How do you make business planning valuable for you and your partnersRichard Flynn
 
Mary Nikolaidis resume 10 Jan 2017
Mary Nikolaidis resume 10 Jan 2017Mary Nikolaidis resume 10 Jan 2017
Mary Nikolaidis resume 10 Jan 2017Mary Nikolaidis
 
DelPlato Resume.R 2016
DelPlato Resume.R 2016DelPlato Resume.R 2016
DelPlato Resume.R 2016Tony Del Plato
 
Ezelle & Associates Company Overview
Ezelle & Associates Company OverviewEzelle & Associates Company Overview
Ezelle & Associates Company OverviewMartin Ezelle
 
Eric Robinson Skills Overview
Eric Robinson Skills OverviewEric Robinson Skills Overview
Eric Robinson Skills Overviewericrob
 
Stephanie Harris Professional CV
Stephanie Harris Professional CVStephanie Harris Professional CV
Stephanie Harris Professional CVStephanie Harris
 
SandFil Associate Partner Programme
SandFil Associate Partner ProgrammeSandFil Associate Partner Programme
SandFil Associate Partner Programmewilsonten
 
Comptencies
ComptenciesComptencies
Comptenciessalimn
 
Program Analyst & Contracting Officer
Program Analyst & Contracting OfficerProgram Analyst & Contracting Officer
Program Analyst & Contracting OfficerCorey Hamilton
 
Campbells Operation Presentation
Campbells Operation PresentationCampbells Operation Presentation
Campbells Operation PresentationSelina2011
 
Tucker & Company cx roi simulator
Tucker & Company cx roi simulatorTucker & Company cx roi simulator
Tucker & Company cx roi simulatorGreg Tucker
 
Beston, joe (3)
Beston, joe (3)Beston, joe (3)
Beston, joe (3)Joe Beston
 
Using Business Intelligence to Drive Recruiter Performance
Using Business Intelligence to Drive Recruiter PerformanceUsing Business Intelligence to Drive Recruiter Performance
Using Business Intelligence to Drive Recruiter Performancemcleland
 

What's hot (19)

Jeanine Brown-Bain Resumecr.doc
Jeanine Brown-Bain Resumecr.docJeanine Brown-Bain Resumecr.doc
Jeanine Brown-Bain Resumecr.doc
 
P4 System Overview
P4 System OverviewP4 System Overview
P4 System Overview
 
Roadmapping Customer Success Maturity
Roadmapping Customer Success MaturityRoadmapping Customer Success Maturity
Roadmapping Customer Success Maturity
 
How do you make business planning valuable for you and your partners
How do you make business planning valuable for you and your partnersHow do you make business planning valuable for you and your partners
How do you make business planning valuable for you and your partners
 
Mary Nikolaidis resume 10 Jan 2017
Mary Nikolaidis resume 10 Jan 2017Mary Nikolaidis resume 10 Jan 2017
Mary Nikolaidis resume 10 Jan 2017
 
DelPlato Resume.R 2016
DelPlato Resume.R 2016DelPlato Resume.R 2016
DelPlato Resume.R 2016
 
Ezelle & Associates Company Overview
Ezelle & Associates Company OverviewEzelle & Associates Company Overview
Ezelle & Associates Company Overview
 
Eric Robinson Skills Overview
Eric Robinson Skills OverviewEric Robinson Skills Overview
Eric Robinson Skills Overview
 
Stephanie Harris Professional CV
Stephanie Harris Professional CVStephanie Harris Professional CV
Stephanie Harris Professional CV
 
SandFil Associate Partner Programme
SandFil Associate Partner ProgrammeSandFil Associate Partner Programme
SandFil Associate Partner Programme
 
Comptencies
ComptenciesComptencies
Comptencies
 
Program Analyst & Contracting Officer
Program Analyst & Contracting OfficerProgram Analyst & Contracting Officer
Program Analyst & Contracting Officer
 
Campbells Operation Presentation
Campbells Operation PresentationCampbells Operation Presentation
Campbells Operation Presentation
 
ResumeConsultant
ResumeConsultantResumeConsultant
ResumeConsultant
 
Lindsey R. Whitney-2015.1.2.3
Lindsey R. Whitney-2015.1.2.3Lindsey R. Whitney-2015.1.2.3
Lindsey R. Whitney-2015.1.2.3
 
Tucker & Company cx roi simulator
Tucker & Company cx roi simulatorTucker & Company cx roi simulator
Tucker & Company cx roi simulator
 
Resume
ResumeResume
Resume
 
Beston, joe (3)
Beston, joe (3)Beston, joe (3)
Beston, joe (3)
 
Using Business Intelligence to Drive Recruiter Performance
Using Business Intelligence to Drive Recruiter PerformanceUsing Business Intelligence to Drive Recruiter Performance
Using Business Intelligence to Drive Recruiter Performance
 

Viewers also liked

Cetera новое кабельное телевидение
Cetera новое кабельное телевидениеCetera новое кабельное телевидение
Cetera новое кабельное телевидениеCetera Labs
 
Schopfungsgeheimnisse (Gottfried Mayerhofer)
Schopfungsgeheimnisse (Gottfried Mayerhofer)Schopfungsgeheimnisse (Gottfried Mayerhofer)
Schopfungsgeheimnisse (Gottfried Mayerhofer)Simona P
 
Créer et animer votre boutique en ligne - E-commerce Forum Starter 2011 - Lau...
Créer et animer votre boutique en ligne - E-commerce Forum Starter 2011 - Lau...Créer et animer votre boutique en ligne - E-commerce Forum Starter 2011 - Lau...
Créer et animer votre boutique en ligne - E-commerce Forum Starter 2011 - Lau...Cross Agency
 
Gli Italiani e i vini pregiati. Il caso del Brunello di Montalcino
Gli Italiani e i vini pregiati. Il caso del Brunello di MontalcinoGli Italiani e i vini pregiati. Il caso del Brunello di Montalcino
Gli Italiani e i vini pregiati. Il caso del Brunello di MontalcinoSocialMediaNews
 

Viewers also liked (8)

Visualworker - Web Design Showcase
Visualworker - Web Design ShowcaseVisualworker - Web Design Showcase
Visualworker - Web Design Showcase
 
Cetera новое кабельное телевидение
Cetera новое кабельное телевидениеCetera новое кабельное телевидение
Cetera новое кабельное телевидение
 
Schopfungsgeheimnisse (Gottfried Mayerhofer)
Schopfungsgeheimnisse (Gottfried Mayerhofer)Schopfungsgeheimnisse (Gottfried Mayerhofer)
Schopfungsgeheimnisse (Gottfried Mayerhofer)
 
6666
66666666
6666
 
Powerpoint veille2
Powerpoint veille2Powerpoint veille2
Powerpoint veille2
 
Créer et animer votre boutique en ligne - E-commerce Forum Starter 2011 - Lau...
Créer et animer votre boutique en ligne - E-commerce Forum Starter 2011 - Lau...Créer et animer votre boutique en ligne - E-commerce Forum Starter 2011 - Lau...
Créer et animer votre boutique en ligne - E-commerce Forum Starter 2011 - Lau...
 
Gli Italiani e i vini pregiati. Il caso del Brunello di Montalcino
Gli Italiani e i vini pregiati. Il caso del Brunello di MontalcinoGli Italiani e i vini pregiati. Il caso del Brunello di Montalcino
Gli Italiani e i vini pregiati. Il caso del Brunello di Montalcino
 
Ahu face mill cutter.
Ahu face mill cutter.Ahu face mill cutter.
Ahu face mill cutter.
 

Similar to Joseph Zayac New 810 Linkedin Powerpoint

Rgnagy resume
Rgnagy resumeRgnagy resume
Rgnagy resumeBob Nagy
 
Resume of Sherry Andreu
Resume of Sherry AndreuResume of Sherry Andreu
Resume of Sherry AndreuSherry Andreu
 
Dee Alston Resume
Dee Alston Resume Dee Alston Resume
Dee Alston Resume Dee Alston
 
Resume_Anuj Arora
Resume_Anuj AroraResume_Anuj Arora
Resume_Anuj AroraAnuj Arora
 
6 Performance Indicators in Ope Mgmt.pptx
6 Performance Indicators in Ope Mgmt.pptx6 Performance Indicators in Ope Mgmt.pptx
6 Performance Indicators in Ope Mgmt.pptxjo bitonio
 
Metrics that Wow! How Coremetrics Became the Customer Service Model of Success
Metrics that Wow! How Coremetrics Became the Customer Service Model of SuccessMetrics that Wow! How Coremetrics Became the Customer Service Model of Success
Metrics that Wow! How Coremetrics Became the Customer Service Model of SuccessParature, from Microsoft
 
balancedscorecardpresentation-090225103618-phpapp01.pptx
balancedscorecardpresentation-090225103618-phpapp01.pptxbalancedscorecardpresentation-090225103618-phpapp01.pptx
balancedscorecardpresentation-090225103618-phpapp01.pptxerangajayasekara3
 
BalanceScorecard-AnEffectiveTool
BalanceScorecard-AnEffectiveToolBalanceScorecard-AnEffectiveTool
BalanceScorecard-AnEffectiveTooljshreemdra
 
Balanced Scorecard V1.0
Balanced Scorecard V1.0Balanced Scorecard V1.0
Balanced Scorecard V1.0suejin.lucia
 
Balanced Scorecard Presentation
Balanced Scorecard PresentationBalanced Scorecard Presentation
Balanced Scorecard Presentationtimadams2323
 
Bsc presentation
Bsc presentationBsc presentation
Bsc presentationsemirahid21
 
Resume_Himanshu_Pant
Resume_Himanshu_PantResume_Himanshu_Pant
Resume_Himanshu_PantHimanshu Pant
 
ROI Case Studies: Experience the TSIA Impact
ROI Case Studies: Experience the TSIA ImpactROI Case Studies: Experience the TSIA Impact
ROI Case Studies: Experience the TSIA ImpactTSIA
 
J. lewis resume 2014
J. lewis resume 2014J. lewis resume 2014
J. lewis resume 2014James Lewis
 
Resume Vijay Agstya
Resume Vijay AgstyaResume Vijay Agstya
Resume Vijay AgstyaVijay Agstya
 
Dawn_Cassity_Resume 110116
Dawn_Cassity_Resume 110116Dawn_Cassity_Resume 110116
Dawn_Cassity_Resume 110116Dawn Cassity
 

Similar to Joseph Zayac New 810 Linkedin Powerpoint (20)

Rgnagy resume
Rgnagy resumeRgnagy resume
Rgnagy resume
 
Resume of Sherry Andreu
Resume of Sherry AndreuResume of Sherry Andreu
Resume of Sherry Andreu
 
Dee Alston Resume
Dee Alston Resume Dee Alston Resume
Dee Alston Resume
 
Resume_Anuj Arora
Resume_Anuj AroraResume_Anuj Arora
Resume_Anuj Arora
 
6 Performance Indicators in Ope Mgmt.pptx
6 Performance Indicators in Ope Mgmt.pptx6 Performance Indicators in Ope Mgmt.pptx
6 Performance Indicators in Ope Mgmt.pptx
 
Updated Resume
Updated ResumeUpdated Resume
Updated Resume
 
Balanced scorecard
Balanced scorecardBalanced scorecard
Balanced scorecard
 
Metrics that Wow! How Coremetrics Became the Customer Service Model of Success
Metrics that Wow! How Coremetrics Became the Customer Service Model of SuccessMetrics that Wow! How Coremetrics Became the Customer Service Model of Success
Metrics that Wow! How Coremetrics Became the Customer Service Model of Success
 
balancedscorecardpresentation-090225103618-phpapp01.pptx
balancedscorecardpresentation-090225103618-phpapp01.pptxbalancedscorecardpresentation-090225103618-phpapp01.pptx
balancedscorecardpresentation-090225103618-phpapp01.pptx
 
BalanceScorecard-AnEffectiveTool
BalanceScorecard-AnEffectiveToolBalanceScorecard-AnEffectiveTool
BalanceScorecard-AnEffectiveTool
 
General Resume
General ResumeGeneral Resume
General Resume
 
Balanced Scorecard V1.0
Balanced Scorecard V1.0Balanced Scorecard V1.0
Balanced Scorecard V1.0
 
Balanced Scorecard Presentation
Balanced Scorecard PresentationBalanced Scorecard Presentation
Balanced Scorecard Presentation
 
Bsc presentation
Bsc presentationBsc presentation
Bsc presentation
 
Resume_Himanshu_Pant
Resume_Himanshu_PantResume_Himanshu_Pant
Resume_Himanshu_Pant
 
Luis F Duque
Luis F  DuqueLuis F  Duque
Luis F Duque
 
ROI Case Studies: Experience the TSIA Impact
ROI Case Studies: Experience the TSIA ImpactROI Case Studies: Experience the TSIA Impact
ROI Case Studies: Experience the TSIA Impact
 
J. lewis resume 2014
J. lewis resume 2014J. lewis resume 2014
J. lewis resume 2014
 
Resume Vijay Agstya
Resume Vijay AgstyaResume Vijay Agstya
Resume Vijay Agstya
 
Dawn_Cassity_Resume 110116
Dawn_Cassity_Resume 110116Dawn_Cassity_Resume 110116
Dawn_Cassity_Resume 110116
 

Joseph Zayac New 810 Linkedin Powerpoint