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BetterHires | BetterBusiness




Recruiting and Social Media
Aligning functionality and process to increase efficiency
A Visualization of the Structure of Social Networks




2
The Two Wheels of Sourcing: Push and Pull
     Wheel One: Push

           Push Information Out

           Propagate brand message across networks

           Promote the best of your organization

           Provide channels for active candidates to find you

     Wheel Two: Pull

           Pull active and passive seekers to your career site

           Reach and Attract targeted candidate pools

           Engage passive seekers- build relationships

           Get candidates “in the door”

3   © 2008 First Advantage
       2011 First Advantage
Push:The Employment Branding Wheel

                                           Mobile
                                           Media



                              Social                       Search
                              Media                        Media
                                           Your
                                           EVP
                                   Niche            Recruit-
                                                     ment
                                   Media             Blog

4   © 2008 First Advantage
       2011 First Advantage
Pull: The Sourcing Wheel – Candidate Lead Generation



                                    Resume
                                    Sweep
                                              Social
                              SMS            Sourcing
                                             Campaign



                 Job                Career         Email
                Boards               Site        Campaign


5   © 2008 First Advantage
       2011 First Advantage
Popularity of Social Media Sites


                              Site   Unique Visitors in June 2011
             LinkedIn                                     21,152,051
             Twitter                                      31,653,497
             MySpace                                      30,189,659
             Facebook                                    146,178,617

             The Unique Visitors metric only counts a person once
             no matter how many times they visit a site in a given
             month.

             *Source: Compete.com




6   © 2008 First Advantage
       2011 First Advantage
The Status Quo in Social Recruiting

     Social Career Page

            Has become the expectation of job seekers who are researching
               your organization




7   © 2008 First Advantage
       2011 First Advantage
8
 Your Social Career Page
     should…

       Be an extension of your
        corporate career site

       Enable interactive
        elements inside the social
        site environment

       On demand search of jobs
        inside the social site
        environment

       NOT have an app that
        populates a social user’s
        page with your jobs without
        their control

       Be ALWAYS promoted to
        build an active follower/like
        base




 9
The Status Quo in Social Recruiting

      Social Career Page

             Has become the expectation of job seekers who are researching
                your organization

      Social Media Recruitment Advertising

             Targeted, cost-efficient, real time campaign analysis and
                optimization




10   © 2008 First Advantage
        2011 First Advantage
 Facebook social ads

 Pay per click
     advertising

 Targeted by demo,
     geo, workplace,
     interest, community




11    © 2008 First Advantage
         2011 First Advantage
The Status Quo in Social Recruiting

      Social Career Page

             Has become the expectation of job seekers who are researching
                your organization

      Social Media Recruitment Advertising

             Targeted, cost-efficient, real time campaign analysis and
                optimization

      Social Network Mining

             Time-intensive, but can generate quality candidates




12   © 2008 First Advantage
        2011 First Advantage
Pitfalls of Status Quo in Social Recruiting

      Social Career Page

             Need to be interactive full time; otherwise page gets stale

             Can be a resource hog

      Social Media Recruitment Advertising

             Ads need to be monitored and optimized consistently to maximize
                investment

      Social Network Mining

             Requires significant resources

             Can turn off groups or candidates with unsolicited invitations


13   © 2008 First Advantage
        2011 First Advantage
A Visualization of the Structure of Social Networks




14
Leverage Native Functionality of Social Media
      The average Facebook user has between 150 and 200
       friends.

           If only 50 of your employees promoted your career information on
               their page, 7,500 to 10,000 people would potentially see it.

      The average number of 1st level contacts for LinkedIn users
       is around 300.

           If 50 of your employees shared your career information on
               LinkedIn, potentially 15,000 professional connections will be
               exposed to your career opportunities.

     Passive candidates who share something in common with
     your employee will be referred to your career information by
     someone they know and trust, yielding increased penetration
     and engagement.
15   © 2008 First Advantage
        2011 First Advantage
Leverage Native Functionality of Social Media
      Spheres of Influence

             Inherent in all social networks; the more spheres – the more
                influence

      Referral Based Promotion and Gamification

             Word-of-mouth advertising from trusted friends and connections

      Qualified Connections

             Networks grow through work and school relationships




16   © 2008 First Advantage
        2011 First Advantage
First Advantage’s
Social Sourcing Program
The Social Sourcing Concept
     Reward your employees for sending out messages about
      employment opportunities through Social Media.

      Build database of active and passive leads by engaging
        employees to send out messages to win contests

      Enables effective viral marketing using trusted sources: One
        employee action = potentially hundreds of trusted employment
        message impressions

      Configurable for multiple business units or departments, and
        multiple contests can be run concurrently

      Inspires         sustained employee participation in a low-cost
        recruitment referral program


18   © 2008 First Advantage
        2011 First Advantage
19   © 2008 First Advantage
        2011 First Advantage
Integrated Operations and Service Orientation

Continuous process improvement
   Internal knowledge management
    tools standardization
   Highly detailed
    metrics measurement
   Meaningful client engagement and
    information gathering


     “It also has been particularly pleasing to discover that First Advantage continues to put as much effort into
     customer service as it does into its products. They understand and respond quickly to the needs of our
     complex, international organization, often anticipating and alerting us to issues before they're on our radar.”

     – Kelly Services

    © 2008 First Advantage
       2011 First Advantage
Leading Product Development and Innovation

                                Fully staffed product development team of
                                 industry experts

                                Works closely with employers and industry service
                                 providers creating innovative solutions and
                                 integrations

                                Consistent service development geared toward
                                 providing efficiencies, enhancing client workflow
                                 and analytics delivery
“Since partnering with First Advantage, our HR department has gained recognition from its C-suite and
senior managers by saving more than $4.3 million in recruiting costs, further enhancing the value of HR
operations.” - Hill-Rom

© 2008 First Advantage
   2011 First Advantage
Social Recruiting Done Right
      Create policy prohibiting hiring managers from reviewing social media profiles of
        candidates.

             Avoid potential or perceived EEO non-compliance issues

             Be wary of the fact that social media profiles contain visible information related
                to protected classes

      Avoid Spamming top candidates

             Unsolicited friend or connection requests can turn off passive seekers

             Be conservative in the number of times you reach out

             Don’t push every single job to every single connection/follower

      Create Key Performance Indicators before launching campaigns

             Carefully analyze your metrics = Qualified v. Quantity

      When recruiters are reaching out to potential candidates, always try to connect
        through your network first.
22   © 2008 First Advantage
        2011 First Advantage
Please fill in the attendee survey at the end of the presentation to
       share your feedback and access our free downloads.

  If you would like more information on our Talent Acquisition
          Solutions, please email us at tas@fadv.com .

  Thank you for taking the time to attend today’s presentation!

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Social Sourcing Webinar Jason Blais

  • 1. BetterHires | BetterBusiness Recruiting and Social Media Aligning functionality and process to increase efficiency
  • 2. A Visualization of the Structure of Social Networks 2
  • 3. The Two Wheels of Sourcing: Push and Pull  Wheel One: Push  Push Information Out  Propagate brand message across networks  Promote the best of your organization  Provide channels for active candidates to find you  Wheel Two: Pull  Pull active and passive seekers to your career site  Reach and Attract targeted candidate pools  Engage passive seekers- build relationships  Get candidates “in the door” 3 © 2008 First Advantage 2011 First Advantage
  • 4. Push:The Employment Branding Wheel Mobile Media Social Search Media Media Your EVP Niche Recruit- ment Media Blog 4 © 2008 First Advantage 2011 First Advantage
  • 5. Pull: The Sourcing Wheel – Candidate Lead Generation Resume Sweep Social SMS Sourcing Campaign Job Career Email Boards Site Campaign 5 © 2008 First Advantage 2011 First Advantage
  • 6. Popularity of Social Media Sites Site Unique Visitors in June 2011 LinkedIn 21,152,051 Twitter 31,653,497 MySpace 30,189,659 Facebook 146,178,617 The Unique Visitors metric only counts a person once no matter how many times they visit a site in a given month. *Source: Compete.com 6 © 2008 First Advantage 2011 First Advantage
  • 7. The Status Quo in Social Recruiting  Social Career Page  Has become the expectation of job seekers who are researching your organization 7 © 2008 First Advantage 2011 First Advantage
  • 8. 8
  • 9.  Your Social Career Page should…  Be an extension of your corporate career site  Enable interactive elements inside the social site environment  On demand search of jobs inside the social site environment  NOT have an app that populates a social user’s page with your jobs without their control  Be ALWAYS promoted to build an active follower/like base 9
  • 10. The Status Quo in Social Recruiting  Social Career Page  Has become the expectation of job seekers who are researching your organization  Social Media Recruitment Advertising  Targeted, cost-efficient, real time campaign analysis and optimization 10 © 2008 First Advantage 2011 First Advantage
  • 11.  Facebook social ads  Pay per click advertising  Targeted by demo, geo, workplace, interest, community 11 © 2008 First Advantage 2011 First Advantage
  • 12. The Status Quo in Social Recruiting  Social Career Page  Has become the expectation of job seekers who are researching your organization  Social Media Recruitment Advertising  Targeted, cost-efficient, real time campaign analysis and optimization  Social Network Mining  Time-intensive, but can generate quality candidates 12 © 2008 First Advantage 2011 First Advantage
  • 13. Pitfalls of Status Quo in Social Recruiting  Social Career Page  Need to be interactive full time; otherwise page gets stale  Can be a resource hog  Social Media Recruitment Advertising  Ads need to be monitored and optimized consistently to maximize investment  Social Network Mining  Requires significant resources  Can turn off groups or candidates with unsolicited invitations 13 © 2008 First Advantage 2011 First Advantage
  • 14. A Visualization of the Structure of Social Networks 14
  • 15. Leverage Native Functionality of Social Media  The average Facebook user has between 150 and 200 friends.  If only 50 of your employees promoted your career information on their page, 7,500 to 10,000 people would potentially see it.  The average number of 1st level contacts for LinkedIn users is around 300.  If 50 of your employees shared your career information on LinkedIn, potentially 15,000 professional connections will be exposed to your career opportunities. Passive candidates who share something in common with your employee will be referred to your career information by someone they know and trust, yielding increased penetration and engagement. 15 © 2008 First Advantage 2011 First Advantage
  • 16. Leverage Native Functionality of Social Media  Spheres of Influence  Inherent in all social networks; the more spheres – the more influence  Referral Based Promotion and Gamification  Word-of-mouth advertising from trusted friends and connections  Qualified Connections  Networks grow through work and school relationships 16 © 2008 First Advantage 2011 First Advantage
  • 18. The Social Sourcing Concept Reward your employees for sending out messages about employment opportunities through Social Media.  Build database of active and passive leads by engaging employees to send out messages to win contests  Enables effective viral marketing using trusted sources: One employee action = potentially hundreds of trusted employment message impressions  Configurable for multiple business units or departments, and multiple contests can be run concurrently  Inspires sustained employee participation in a low-cost recruitment referral program 18 © 2008 First Advantage 2011 First Advantage
  • 19. 19 © 2008 First Advantage 2011 First Advantage
  • 20. Integrated Operations and Service Orientation Continuous process improvement  Internal knowledge management tools standardization  Highly detailed metrics measurement  Meaningful client engagement and information gathering “It also has been particularly pleasing to discover that First Advantage continues to put as much effort into customer service as it does into its products. They understand and respond quickly to the needs of our complex, international organization, often anticipating and alerting us to issues before they're on our radar.” – Kelly Services © 2008 First Advantage 2011 First Advantage
  • 21. Leading Product Development and Innovation  Fully staffed product development team of industry experts  Works closely with employers and industry service providers creating innovative solutions and integrations  Consistent service development geared toward providing efficiencies, enhancing client workflow and analytics delivery “Since partnering with First Advantage, our HR department has gained recognition from its C-suite and senior managers by saving more than $4.3 million in recruiting costs, further enhancing the value of HR operations.” - Hill-Rom © 2008 First Advantage 2011 First Advantage
  • 22. Social Recruiting Done Right  Create policy prohibiting hiring managers from reviewing social media profiles of candidates.  Avoid potential or perceived EEO non-compliance issues  Be wary of the fact that social media profiles contain visible information related to protected classes  Avoid Spamming top candidates  Unsolicited friend or connection requests can turn off passive seekers  Be conservative in the number of times you reach out  Don’t push every single job to every single connection/follower  Create Key Performance Indicators before launching campaigns  Carefully analyze your metrics = Qualified v. Quantity  When recruiters are reaching out to potential candidates, always try to connect through your network first. 22 © 2008 First Advantage 2011 First Advantage
  • 23. Please fill in the attendee survey at the end of the presentation to share your feedback and access our free downloads. If you would like more information on our Talent Acquisition Solutions, please email us at tas@fadv.com . Thank you for taking the time to attend today’s presentation!