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BirdsEye Sales and Marketing
             Plan
            J.Mohammed




8/30/2009                       1
Agenda
1. Company update (Uzair- 15 minutes)

2. Launch & Post Launch (Javed- 45 minutes)

3. Intuit (Uzair- 15 minutes)

4. Fund raising (Uzair- 20 minutes)

5. Conclusion (Uzair- 5 minutes)


8/30/2009                                     2
Marketing Mission, Strategy, Goals
Marketing Mission
 • Proteligent’s mission is to become a recognized leader in
   the NSM market with a 5-10% market share in 5 years in
   our defined segment.
 Marketing Strategy
 • Get multiplication effect in sales by leveraging channel
   partners
 Marketing Goals
 • Use all feasible publicity and promotion tools to build
   awareness of Proteligent and BirdsEye as a recognized
   “player” in the System Monitoring Software space. In
   order to do this we need a effective channel and PR plan.

8/30/2009                                                  3
Agenda: Plans
The following slides present:
Pricing
•Distribution plan which includes
 • Direct sales
 • Channel partnerships
•PR strategy which will make use of the following:
 • Promotion
 • Publicity
 • Advertising


8/30/2009                                            4
4 P’s of Marketing
 Product:
BirdsEye is a “smart and simple” system monitoring tool for
the SMB market
 Price: Competitive and value priced
Place: distribution is downloadable via the web as well as
from partners and the channel
 Promotion: This software is almost “consumer” priced
using PR, advertising and various sales promotion




8/30/2009                                                     5
Pricing Policy
BirdssEye pricing will always be based on two opposing
forces
 • What a customer is willing to pay for (value)
 • What a competitor will allow us to get away with
•BirdsEye is competitively priced, with the lowest entry point
of our known competition ($595 for a 5 pack)
•It is not known at this stage how much elasticity there is in
the price. Probably relatively low
•We will continue to monitor our competition and listen to our
customers to give the best competitively priced value product



8/30/2009                                                    6
Channel Structure (details)


                           STRATEGIC
                           PARTNERS
    DIRECT SALES           S/W Partners        RESELLERS
                               Intuit
                           System OEMs
                                               •VARs
                           Gateway, Dell, HP
    •Proteligent site                          •Distribution
    •Download.com          IT Service Prov
    •Tucows.com                Eclypse,        •System Integrators
    •Affiliates           IKON Office, KPMG    •IT Soln. Providers
     -Amazon
     -Egghead                                  •Mail Order Catalogs
                            Networking
                              OEMs
                           3Com, LinkSys

                        SMB Customers
8/30/2009                                                             7
Direct Sales




                           SOFTWARE
                          DOWNLOAD
                             SITES
                                       AFFILIATE SITES
            PROTELIGENT   download.com
                                         amazon.com
               .NET       Tucosws.com




                 SMB Customers
8/30/2009                                                8
Resellers



                   VARs
             DISTRIBUTION
            Ingram, Techdata
              MAIL ORDER
                  Online           SYSTEM
                 Catalogs       INTEGRATORS   IT SOLUTION
                    CDW                        PROVIDERS
              Micro Warehouse
               PC Warehouse
             Computer Shopper
                   Insight


                       SMB Customers
8/30/2009                                                   9
Strategic Partners




                                  System OEMs
                     Software
                                         Acer          Networking
                     Partners
  IT Service Prov                  Aspen Systems         OEMs
                       Intuit
         EDS                        Crystal Group       LinkSys
   IBM Global Serv      Sun
                                         Cubix           D-Link
    GE Cap IT Soln   Microsoft
                                   ION Computer         Netgear
     IKON Office      Oracle
          HP                     Intelligent Decisns      Cisco
                       Zeus
        KPMG                      Network Engines        3Com,
        PWC                      Penguin Comuting        Nortel
      Accenture                     Gateway, NEC
                                     Dell, HP,IBM

                     SMB Customers
8/30/2009                                                           10
Direct Sales
• Direct Sales will be made off the Web and S/W partner sites
•Expected breakdown is:
 • Download.com (50%)
 • Proteligent.net (30%)
 • Tucows.com (10%)
 • Other Affiliate sites (eg Amazon) (10%)
•High traffic sites like download can expect to give after some
product maturity 80-100 trial downloads a week. Expect 5%
conversion
•To get higher profile on partner sites or to create pull to own
site limited paid search placement will be considered.

8/30/2009                                                     11
Resellers
• ITarget: VARs, System Integrators, IT Solution Providers
•Goal 6+ regional VAR training sessions
•Email campaign then direct mail campaign follow-up (100
mails/region) 20-30 VARs/ session, 5 VARs/region sign-up
•Direct contact with larger VARs eg:
 • Compuware, Total Corporate Solution,Simple
    Technology
•Mail order catalogs
 • CDW, Micro Warehouse, Computer Shopper, Insight
•Distribution: (later)
 • Ingram Micro, TechData

8/30/2009                                                    12
Strategic Partners
•1st base is Intuit
 • Goal is to get either bundling of solution with Trackit
 • Co-marketing arrangement
 • Access to their customer base
•Next are tier 2& 3 Systems OEMs
 • Get eg Penguin Computing to offer & bundle BirdsEye
 • Use volume and penetration pricing to get “on-board”
•Leverage Tier 2& 3 plays to get into Tier 1s



8/30/2009                                                    13
Channel Business Shift Forecast
Product Launch to 1year

            VAR/SI/SP     Distribution
               8%           (2-Tier)
                              2%


                             Direct (Web+
                             Beta+ sales
                                 calls)
                                 90%




8/30/2009                                   14
Channel Business Shift Forecast
One year after Product Launch
                                       Direct (Web+
            Distribution
                                       Beta+ sales
              (2-Tier)
                                           calls)
               20%
                                           20%




                           VAR/SI/SP
                             60%




8/30/2009                                             15
Marketing Timeline
                                    Collateral Development


                                    Web site Development

               Pricing
               & position &        Investor Presentation
               packaging,          & Biz Plan

                                                   Go to market plan
       Market
       Identification,
                                                    Channel Development
       Competitive
       Analysis


            Developing marketing direction & structure

  30               60 90 120         150 180 210
Nov-02               Jan         Mar    May Jun
8/30/2009
                         Timeline                                         16
Marketing Timeline
                               Web/Direct Sales


                      VAR Partner Development


       Partner Sales
       Tools Development
                                  PC Expo
                Partner Web       Tradeshow
                site updates

                       Sales
                       Training

             Strategic Tier 2&3 OEM Partner Development


              Distribution Development

   30           60   90 120       150                     180
Jun               Aug         Oct                            Dec
8/30/2009
                     Timeline                                      17
Go To Market Timeline
            Beta Program


                               Launch
                                7/14

                                          PC Expo
                                            9/3


                                  Web / Direct Sales Promotion / Reviews


                           VAR & Strategic Partner Development


 May         Jun      Jul        Aug Sep            Oct     Nov      Dec
8/30/2009                          2003                                    18
Intuit Partnership Timeline
                           Launch
 Phase 1    Beta Program                      BirdsEye 1.0
                            7/14

                                   Intuit
 Phase 2                        Test market       BE-TI 1.0 loosely coupled

                                                    Intuit
                                                                 BE-TI 2.0
  Phase 3                                       & Proteligent
                                                 Co-market       integrated

                                                    Joint
                                                 Trade-show
                                                 participation

                                                                 BirdsEye
                                                                    Pro



                  2003                                           2004
8/30/2009                                                                19
Resources                             Publicity


            Press           Product       Word of mouth
            Activity        Reviews         campaign
                                                             Tradeshows
                                                             Advertising
                                            User groups
        News Coverage     News, Awards
                                         Discussion groups
                                                                Other




                        Sales/Distribution Channels




            DIRECT SALES              STRATEGIC              TO BE HIRED
                                      PARTNERS               RESELLERS


8/30/2009                                                                  20
Marketing Resource Timeline


              Apr-03 May-03 Jun-03 Jul-03 Aug-03 Sep-03 Oct-03 Nov-03 Dec-03 Jan-04 Feb-04 Mar-04
Sid           Pre-launch      Beta Program Product ReviewsWord of mouth campaign
Sid                           Intuit & Strategic Partners
Nicole                Web site         Direct Sales Promotion                  Partner Web site
Nicole                                                  Trade show
Javed         PR & Plans      Press Activity Hire       BirdsEye Pro MRD       Marketing Collateral
Javed                         Strategic Partner help Channel partner help
 Channel Mngr                                           "Formin"       "stormin"       "normin"




                    8/30/2009                                                                21
BirdsEye Promotion Plan



             Press       Product
                                       Viral campaign
            Releases     Reviews
                                                           Tradeshows   Advertising
                       News Coverage      User groups
      News Coverage       Awards       Discussion groups




               SMB Customers & Channel Partners




8/30/2009                                                                       22
News Coverage Goals
Objective: use all media, Press Release, conference calls,
personal visits, Feature stories

 1. Identify Media resources in each relevant category
 2. Using collateral, calls, and other media-savvy
    techniques get interest of the relevant publications
 3. Identify after launch other news-worthy events




8/30/2009                                                    23
Press Releases
 •   BirdsEye Windows product launch
 •   BirdsEye Unix, Linux product launch
 •   Channel partner initiative
 •   Sign up of major partners
 •   Proteligent funding




8/30/2009                                  24
Product Reviews
Use trade publications to get reviews: Use one-on-one
   interactions including conference calls and personal
   visits with media contacts

 1. Target:Byte, PC Magazine, e-Week & others
 2. Using collateral, calls, press release and other media-
    savvy techniques get interest of the relevant
    publications
 3. Follow-up and give any support required



8/30/2009                                                     25
Word of Mouth” Viral Campaign
Use user and discussion groups, email and FAX blasts.
Get them to test the product out. Have them write reviews.
Goals:
 1. Identify and list relevant user and discussion groups (eg
     APCUG and user-groups.net)
 2. Create Proteligent email user-group
 3. Develop a periodic newsletter.
 4. Follow-up and give any support required
 5. Create FAX copy with different versions for different audiences.
 6. Identify other “friendly” partners who are willing to send FAXes
     out on our behalf.



8/30/2009                                                         26
Tradeshows
Objective: Participate in targeted trade-shows.
Strategy: collect leads, meet customers and members of
the press, get awards

Goals:
 1. Identify relevant tradeshows
 2. Explore PC World expo in New York Sep3.
 3. Identify other “friendly” partners who can co-locate with
 4. Identify other “award-winning opportunities”


8/30/2009                                                       27
Advertising
Use limited and carefully monitored advertising as follows:
•Paid Search placement
 • Google
 • Overture
•Based on sales reponse and potential do paid advertising on
 • Cnets download.com
 • Other affiliates




8/30/2009                                                 28
Selling & Tactics
The price point of BridsEye precludes us from having a direct
sales force
•The exception will be eg Beta customers and others deemed
to have strategic or other value.
• BirdsEye’s success will be based on our success at building
strong partner relationships
•The end user pull will be created through the PR/promotion
plans




8/30/2009                                                  29

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Javeds Proteligent Sales And Marketing Plan2

  • 1. BirdsEye Sales and Marketing Plan J.Mohammed 8/30/2009 1
  • 2. Agenda 1. Company update (Uzair- 15 minutes) 2. Launch & Post Launch (Javed- 45 minutes) 3. Intuit (Uzair- 15 minutes) 4. Fund raising (Uzair- 20 minutes) 5. Conclusion (Uzair- 5 minutes) 8/30/2009 2
  • 3. Marketing Mission, Strategy, Goals Marketing Mission • Proteligent’s mission is to become a recognized leader in the NSM market with a 5-10% market share in 5 years in our defined segment. Marketing Strategy • Get multiplication effect in sales by leveraging channel partners Marketing Goals • Use all feasible publicity and promotion tools to build awareness of Proteligent and BirdsEye as a recognized “player” in the System Monitoring Software space. In order to do this we need a effective channel and PR plan. 8/30/2009 3
  • 4. Agenda: Plans The following slides present: Pricing •Distribution plan which includes • Direct sales • Channel partnerships •PR strategy which will make use of the following: • Promotion • Publicity • Advertising 8/30/2009 4
  • 5. 4 P’s of Marketing Product: BirdsEye is a “smart and simple” system monitoring tool for the SMB market Price: Competitive and value priced Place: distribution is downloadable via the web as well as from partners and the channel Promotion: This software is almost “consumer” priced using PR, advertising and various sales promotion 8/30/2009 5
  • 6. Pricing Policy BirdssEye pricing will always be based on two opposing forces • What a customer is willing to pay for (value) • What a competitor will allow us to get away with •BirdsEye is competitively priced, with the lowest entry point of our known competition ($595 for a 5 pack) •It is not known at this stage how much elasticity there is in the price. Probably relatively low •We will continue to monitor our competition and listen to our customers to give the best competitively priced value product 8/30/2009 6
  • 7. Channel Structure (details) STRATEGIC PARTNERS DIRECT SALES S/W Partners RESELLERS Intuit System OEMs •VARs Gateway, Dell, HP •Proteligent site •Distribution •Download.com IT Service Prov •Tucows.com Eclypse, •System Integrators •Affiliates IKON Office, KPMG •IT Soln. Providers -Amazon -Egghead •Mail Order Catalogs Networking OEMs 3Com, LinkSys SMB Customers 8/30/2009 7
  • 8. Direct Sales SOFTWARE DOWNLOAD SITES AFFILIATE SITES PROTELIGENT download.com amazon.com .NET Tucosws.com SMB Customers 8/30/2009 8
  • 9. Resellers VARs DISTRIBUTION Ingram, Techdata MAIL ORDER Online SYSTEM Catalogs INTEGRATORS IT SOLUTION CDW PROVIDERS Micro Warehouse PC Warehouse Computer Shopper Insight SMB Customers 8/30/2009 9
  • 10. Strategic Partners System OEMs Software Acer Networking Partners IT Service Prov Aspen Systems OEMs Intuit EDS Crystal Group LinkSys IBM Global Serv Sun Cubix D-Link GE Cap IT Soln Microsoft ION Computer Netgear IKON Office Oracle HP Intelligent Decisns Cisco Zeus KPMG Network Engines 3Com, PWC Penguin Comuting Nortel Accenture Gateway, NEC Dell, HP,IBM SMB Customers 8/30/2009 10
  • 11. Direct Sales • Direct Sales will be made off the Web and S/W partner sites •Expected breakdown is: • Download.com (50%) • Proteligent.net (30%) • Tucows.com (10%) • Other Affiliate sites (eg Amazon) (10%) •High traffic sites like download can expect to give after some product maturity 80-100 trial downloads a week. Expect 5% conversion •To get higher profile on partner sites or to create pull to own site limited paid search placement will be considered. 8/30/2009 11
  • 12. Resellers • ITarget: VARs, System Integrators, IT Solution Providers •Goal 6+ regional VAR training sessions •Email campaign then direct mail campaign follow-up (100 mails/region) 20-30 VARs/ session, 5 VARs/region sign-up •Direct contact with larger VARs eg: • Compuware, Total Corporate Solution,Simple Technology •Mail order catalogs • CDW, Micro Warehouse, Computer Shopper, Insight •Distribution: (later) • Ingram Micro, TechData 8/30/2009 12
  • 13. Strategic Partners •1st base is Intuit • Goal is to get either bundling of solution with Trackit • Co-marketing arrangement • Access to their customer base •Next are tier 2& 3 Systems OEMs • Get eg Penguin Computing to offer & bundle BirdsEye • Use volume and penetration pricing to get “on-board” •Leverage Tier 2& 3 plays to get into Tier 1s 8/30/2009 13
  • 14. Channel Business Shift Forecast Product Launch to 1year VAR/SI/SP Distribution 8% (2-Tier) 2% Direct (Web+ Beta+ sales calls) 90% 8/30/2009 14
  • 15. Channel Business Shift Forecast One year after Product Launch Direct (Web+ Distribution Beta+ sales (2-Tier) calls) 20% 20% VAR/SI/SP 60% 8/30/2009 15
  • 16. Marketing Timeline Collateral Development Web site Development Pricing & position & Investor Presentation packaging, & Biz Plan Go to market plan Market Identification, Channel Development Competitive Analysis Developing marketing direction & structure 30 60 90 120 150 180 210 Nov-02 Jan Mar May Jun 8/30/2009 Timeline 16
  • 17. Marketing Timeline Web/Direct Sales VAR Partner Development Partner Sales Tools Development PC Expo Partner Web Tradeshow site updates Sales Training Strategic Tier 2&3 OEM Partner Development Distribution Development 30 60 90 120 150 180 Jun Aug Oct Dec 8/30/2009 Timeline 17
  • 18. Go To Market Timeline Beta Program Launch 7/14 PC Expo 9/3 Web / Direct Sales Promotion / Reviews VAR & Strategic Partner Development May Jun Jul Aug Sep Oct Nov Dec 8/30/2009 2003 18
  • 19. Intuit Partnership Timeline Launch Phase 1 Beta Program BirdsEye 1.0 7/14 Intuit Phase 2 Test market BE-TI 1.0 loosely coupled Intuit BE-TI 2.0 Phase 3 & Proteligent Co-market integrated Joint Trade-show participation BirdsEye Pro 2003 2004 8/30/2009 19
  • 20. Resources Publicity Press Product Word of mouth Activity Reviews campaign Tradeshows Advertising User groups News Coverage News, Awards Discussion groups Other Sales/Distribution Channels DIRECT SALES STRATEGIC TO BE HIRED PARTNERS RESELLERS 8/30/2009 20
  • 21. Marketing Resource Timeline Apr-03 May-03 Jun-03 Jul-03 Aug-03 Sep-03 Oct-03 Nov-03 Dec-03 Jan-04 Feb-04 Mar-04 Sid Pre-launch Beta Program Product ReviewsWord of mouth campaign Sid Intuit & Strategic Partners Nicole Web site Direct Sales Promotion Partner Web site Nicole Trade show Javed PR & Plans Press Activity Hire BirdsEye Pro MRD Marketing Collateral Javed Strategic Partner help Channel partner help Channel Mngr "Formin" "stormin" "normin" 8/30/2009 21
  • 22. BirdsEye Promotion Plan Press Product Viral campaign Releases Reviews Tradeshows Advertising News Coverage User groups News Coverage Awards Discussion groups SMB Customers & Channel Partners 8/30/2009 22
  • 23. News Coverage Goals Objective: use all media, Press Release, conference calls, personal visits, Feature stories 1. Identify Media resources in each relevant category 2. Using collateral, calls, and other media-savvy techniques get interest of the relevant publications 3. Identify after launch other news-worthy events 8/30/2009 23
  • 24. Press Releases • BirdsEye Windows product launch • BirdsEye Unix, Linux product launch • Channel partner initiative • Sign up of major partners • Proteligent funding 8/30/2009 24
  • 25. Product Reviews Use trade publications to get reviews: Use one-on-one interactions including conference calls and personal visits with media contacts 1. Target:Byte, PC Magazine, e-Week & others 2. Using collateral, calls, press release and other media- savvy techniques get interest of the relevant publications 3. Follow-up and give any support required 8/30/2009 25
  • 26. Word of Mouth” Viral Campaign Use user and discussion groups, email and FAX blasts. Get them to test the product out. Have them write reviews. Goals: 1. Identify and list relevant user and discussion groups (eg APCUG and user-groups.net) 2. Create Proteligent email user-group 3. Develop a periodic newsletter. 4. Follow-up and give any support required 5. Create FAX copy with different versions for different audiences. 6. Identify other “friendly” partners who are willing to send FAXes out on our behalf. 8/30/2009 26
  • 27. Tradeshows Objective: Participate in targeted trade-shows. Strategy: collect leads, meet customers and members of the press, get awards Goals: 1. Identify relevant tradeshows 2. Explore PC World expo in New York Sep3. 3. Identify other “friendly” partners who can co-locate with 4. Identify other “award-winning opportunities” 8/30/2009 27
  • 28. Advertising Use limited and carefully monitored advertising as follows: •Paid Search placement • Google • Overture •Based on sales reponse and potential do paid advertising on • Cnets download.com • Other affiliates 8/30/2009 28
  • 29. Selling & Tactics The price point of BridsEye precludes us from having a direct sales force •The exception will be eg Beta customers and others deemed to have strategic or other value. • BirdsEye’s success will be based on our success at building strong partner relationships •The end user pull will be created through the PR/promotion plans 8/30/2009 29