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Cloud Clarity



j                               alpha
    www.linkedin.com/in/jreed
CxOs are now
    Clamoring for the Cloud


j                               alpha
    www.linkedin.com/in/jreed
Virtual stuff


       Your Boss
       Reed, Jason
       Virtual stuff


     Jason:

     Do we have any of those virtual desktops or servers on the
     Internet that I keep reading about? If not, lets get some.

     Let me know when it’s done.

     Thanks,

     CEO




j                                                                 alpha
    www.linkedin.com/in/jreed
When are we going to see
              energy, rent, HW, & staff
              savings in the cloud?
                                Call me
                                          CFO


j                                               alpha
    www.linkedin.com/in/jreed
j                               alpha
    www.linkedin.com/in/jreed
Txt from Timmy the Temp.

         boss, yt?


         wanna buy my A-Rod souvenirs?


         go to my cloud store - built it using saas

          y cant u do it @ ACME Corp.?




j                                                     alpha
    www.linkedin.com/in/jreed
j                               alpha
    www.linkedin.com/in/jreed
Where do we start?



j                                alpha
    www.linkedin.com/in/jreed
XaaS
                                Process
                                Business
                                Database
                                Storage




j                                          alpha
    www.linkedin.com/in/jreed
Who do we believe?



j                                 alpha
    www.linkedin.com/in/jreed
The Evangelist



j                                     alpha
    www.linkedin.com/in/jreed
quot;These are crazy times,
    these are wacky times, but
      there has never been a
          better time for
         Cloud Computing”
                                Marc Benioff
                                Chairman & CEO




j                                                alpha
    www.linkedin.com/in/jreed
j   alpha
Low CAPEX & TCO, Predictable cloud
        Pay as you go usage models Time to
        value in weeks Rapid prototyping
        Flexibility gains Central security &
        compliance Automatic upgrades &
        updates Easy to customize & use
        No infrastructure Virtualized &
        abstracted Federated, interoperable
        Low risk, simple implementation No
        physical or geographic limits
        service oriented Low maintenance
        short learning curve, Increased,
        scalability increased, self- service
j                                          alpha
    www.linkedin.com/in/jreed
or



j                                    alpha
    www.linkedin.com/in/jreed
The Pessimist



j                                        alpha
    www.linkedin.com/in/jreed
Cloud computing is
        quot;worse than stupidity.quot;
                                Richard stallman
                                Founder




j                                                  alpha
    www.linkedin.com/in/jreed
j   alpha
Traditional IT resistance Encourages
    business to operate as lone ranger
    Data portability & interoperability
    Provider trust & security Network
    latency & availability IT, cloudy day
    transparency Disaster recovery tbd
    questions Data security & privacy
    concerns Questionable regulatory control
    Lack of audit, governance & security
    accountability Questionable reliability
    & performance Lack of management tools
    Lack of integration with internal
    infrastructure cloud, hypervisor failure
j                                         alpha
    www.linkedin.com/in/jreed
Seem familiar?



j                                       alpha
    www.linkedin.com/in/jreed
1970s




j                                       alpha
    www.linkedin.com/in/jreed
1980s




j                                       alpha
    www.linkedin.com/in/jreed
1990s




j                                       alpha
    www.linkedin.com/in/jreed
Crisis
j                                        alpha
    www.linkedin.com/in/jreed
Part of the Solution



                                Offshore




j                                          alpha
    www.linkedin.com/in/jreed
But it took a
    decade to master
    and created . . .


j                       alpha
Culture Challenges




                                    Dilbert by Scott Adams




j                                                            alpha
    www.linkedin.com/in/jreed
and



j                                     alpha
    www.linkedin.com/in/jreed
Communication Challenges


                   011100101101010111100001010101101




j                                                      alpha
    www.linkedin.com/in/jreed
Today, we are here



j                               alpha
    www.linkedin.com/in/jreed
Heterogeneous Clouds




                                www.es.lancs.ac.uk/hazelrigg/amy/Images/cloudchart.gif




j                                                                                        alpha
    www.linkedin.com/in/jreed
and here



j                                          alpha
    www.linkedin.com/in/jreed
Cloud Conjecture




                                                   Gartner Hype Cycle



j                                                                       alpha
    www.linkedin.com/in/jreed
But, we want to be here



j                               alpha
    www.linkedin.com/in/jreed
xCloud InterOperability




                                             Gartner Hype Cycle




j                                                                 alpha
    www.linkedin.com/in/jreed
Like Y2K, we confront



j                               alpha
    www.linkedin.com/in/jreed
j                               alpha
    www.linkedin.com/in/jreed
which is a considerable
opportunity to make the
      Cloud Case.


j                               alpha
    www.linkedin.com/in/jreed
8 weeks?!
    LEGAL




                     PURCHASING   VENDOR
                                                       $1,000/mo.

j                                                          alpha
     www.linkedin.com/in/jreed
8 weeks?!
    LEGAL




                     PURCHASING   VENDOR
                                                       $1,000/mo.

j                                                          alpha
     www.linkedin.com/in/jreed
$100/mo.




                                   8 minutes!


                                                8 weeks?!
    LEGAL




                     PURCHASING   VENDOR
                                                            $1,000/mo.

j                                                               alpha
     www.linkedin.com/in/jreed
8 weeks @ $1000/mo.
                                or
              8 minutes @ $100/mo.


j                                     alpha
    www.linkedin.com/in/jreed
Cloud is



j                                   alpha
    www.linkedin.com/in/jreed
Like Y2K, we confront



j                               alpha
    www.linkedin.com/in/jreed
Culture Challenges




                 Cloud
                upstart


j                                             alpha
    www.linkedin.com/in/jreed
and



j                                     alpha
    www.linkedin.com/in/jreed
Communication Challenges




j                                        alpha
    www.linkedin.com/in/jreed
Can we apply
         Y2K solutions to the
                Cloud?


j                               alpha
    www.linkedin.com/in/jreed
j                               alpha
    www.linkedin.com/in/jreed
Is the Cloud?



j                                        alpha
    www.linkedin.com/in/jreed
Offshore




j                                          alpha
    www.linkedin.com/in/jreed
Offshore
         Near shore




j                                          alpha
    www.linkedin.com/in/jreed
Any shore

                                Offshore
         Near shore




               But, it took a decade to master.
j                                                 alpha
    www.linkedin.com/in/jreed
Public




j                                        alpha
    www.linkedin.com/in/jreed
Public


          Private




j                                        alpha
    www.linkedin.com/in/jreed
Public
                                            Hybrid

          Private


                   xCloud Interoperability
               cannot take a decade to master.
j                                                alpha
    www.linkedin.com/in/jreed
What can we do?



j                                    alpha
    www.linkedin.com/in/jreed
Challenge Vendors
    • Are they stable? How would we know?
    • Who’s backing them financially?
    • SAS70 certified?
    • How is overall QoS measured?
    • How will we communicate and escalate?
    • Do SLAs really matter after our
      reputation is shot and our customers
      have moved to the competition?
j                                             alpha
    www.linkedin.com/in/jreed
Don’t be, or buy from a



j                               alpha
    www.linkedin.com/in/jreed
j                               alpha
    www.linkedin.com/in/jreed
and if it looks like . . .



j                               alpha
    www.linkedin.com/in/jreed
or



              then keep looking.
j                                    alpha
    www.linkedin.com/in/jreed
Demand xCloud InterOperability




j                               alpha
    www.linkedin.com/in/jreed
Demand xCloud InterOperability




j                               alpha
    www.linkedin.com/in/jreed
Demand xCloud InterOperability




                                standards

j                                           alpha
    www.linkedin.com/in/jreed
Demand xCloud InterOperability




j                               alpha
    www.linkedin.com/in/jreed
Demand xCloud InterOperability




j                               alpha
    www.linkedin.com/in/jreed
Demand xCloud InterOperability




                                Maybe.

j                                        alpha
    www.linkedin.com/in/jreed
Petition for Portability




j                                       alpha
    www.linkedin.com/in/jreed
Measure Performance


quot;100ms in latency resulted in (1%) sales“




    quot;500ms delay resulted in (20%) traffic.”



j                                           alpha
     www.linkedin.com/in/jreed
Insist on Availability




j                                        alpha
    www.linkedin.com/in/jreed
Scrutinize Security



                                OpenID OAuth




j                                              alpha
    www.linkedin.com/in/jreed
Yes, On Demand is Demanding



j                               alpha
    www.linkedin.com/in/jreed
But, the Cloud Case is
    Compelling in response
     to Crisis and despite
        Communication &
      Culture Challenges,
             so . . .
j                               alpha
    www.linkedin.com/in/jreed
Commence Cloud Construction




j                                      alpha
    www.linkedin.com/in/jreed
But keep in mind . . .



j                               alpha
    www.linkedin.com/in/jreed
1. There’s a lot of hype; the cloud is not a panacea
    2. XaaS is valuable, but not the only solution
    3. There’s no need for radical change
    4. Leverage Lessons Learned
         a. Crisis presents opportunity
         b. Culture is critical
         c. Don’t underestimate Communication
    5. Using Internet services in your architecture is wise
    6. Heterogeneous environments are OK, common, & mitigate risk
    7. You’ll likely end up with a hybrid cloud anyway
    8. Insist on transparency
    9. Governance & security strategies really do matter
    10. Assess your business processes, culture, value of the cloud

j                                                              alpha
     www.linkedin.com/in/jreed
The Cloud


       Reed, Jason
       CEO, CFO, Head of Development, Timmy the Temp.
       The Cloud


     CEO, CFO, CTO, and Timmy:

     In the words of Elton John,
                 “The walls get higher every day
                 The barriers get in the way
                 But I see hope in every cloud”
     More to come, when I pull my head out of the clouds . . .

     Jason




j                                                                alpha
    www.linkedin.com/in/jreed
Cloud Complete



j                                       alpha
    www.linkedin.com/in/jreed
Comments:
                            jasonwreed@gmail.com




j                                                  alpha
    www.linkedin.com/in/jreed
Sources
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                      s4    image   tbn1.google.com/images?q=tbn:dlNtyXS11yu5BM:api.ning.com/files/Hf01NvdG3gz8O4n0W7ZmMNjMSP2ZfKsh6YY37sgEjvZEaX6syqo*l2cp1MQGS-e4Hps54gaDa0YGKHldzSDY7vv4jiVekOX4/whiteboard0
                      s12   image   www.salesforce.com
                      s12   quote   www.mycustomer.com/cgi-bin/item.cgi?id=134023
                      s13   image   http://www.whatshappeninginmemphis.com/LocalBands/The%20Hype.gif
                      s17   image   tbn0.google.com/images?q=tbn:-MPgv5LN7iFlkM:http.cdnlayer.com/itke/blogs.dir/8/files/2008/02/gnu.png
                      s17   quote   www.guardian.co.uk/technology/2008/sep/29/cloud.computing.richard.stallman
                      s18   image   openesf.net/projects/esf-activists-news-network/project-home/danger-a1.jpg
                      s23   image   www.notebookreview.com/assets/7038.gif
                      s23   image   http://www.whatshappeninginmemphis.com/LocalBands/The%20Hype.gif
                      s24   image   microscopiq.com/images/mushroom-clown-ps3.jpg
                      s25   image   www.coastal.edu/international/handbook/world_map.gif
                      s27   image   kosmaczewski.net/wp-content/uploads/2007/05/elbonia2.gif
                      s28   image   www.gothamgazette.com/graphics/ggazette_11_24_04_outsource.jpg
                      s29   image   1.bp.blogspot.com/_LjdhPi04aIw/SCbJ4Kr4EJI/AAAAAAAAABk/xSbUXhCo2Ug/s320/outsourcing-cartoon.bmp
                      s33   image   www.es.lancs.ac.uk/hazelrigg/amy/Images/cloudchart.gif
                      s35   image   technology.cgap.org/technologyblog/wp-content/uploads/2008/06/559px-gartner_hype_cyclesvg.png
                      s37   image   technology.cgap.org/technologyblog/wp-content/uploads/2008/06/559px-gartner_hype_cyclesvg.png
                      s39   image   www.mikepaulblog.com/blog/media/GlobalFinancialCrisisBaloonAnalyst.gif
                      s41   image   www.cfo.com
                      s41   image   www1.tbc.net/images/BladeServer.jpg
                      s41   image   www.pioneerbankandtrust.com/images/credit_card.png
                      s43   image   ip-voodoo.com/images/fortune500-BIZ.jpg
                      s45   image   www.microsoft.com
                      s45   image   www.salesforce.com
                      s45   image   www.mosso.com
                      s45   image   aws.amazon.com
                      s45   image   code.google.com/appengine/
                      s47   image   www.whereistheoutrage.net/wordpress/wp-content/uploads/2006/10/the-world-is-flat.jpg
                      s49   image   www.coastal.edu/international/handbook/world_map.gif
                      s50   image   www.coastal.edu/international/handbook/world_map.gif
                      s54   image   www.coghead.com
                      s56   image   www.tipandtrick.net/wp-content/uploads/2008/05/mediamax.gif
                      s56   image   upload.wikimedia.org/wikipedia/en/5/5a/TheLinkup.png
                      s56   image   www.business-software.com/crm/crmbuzz/wp-content/uploads/2007/11/entellium-logo.bmp
                      s57   image   www.microsoft.com
                      s57   image   www.salesforce.com
                      s57   image   www.mosso.com
                      s57   image   aws.amazon.com
                      s57   image   code.google.com/appengine/
                      s59   image   blogs.sun.com/dennisding/resource/open.jpg
                      s60   image   www.hotrodscustomstuff.com/logos/hot-rods-custom-stuff.gif
                      s61   image   healthskills.files.wordpress.com/2008/07/838560flexibility-posters.jpg
                      s62   image   broadcast.oreilly.com/2008/09/22/176px-XMPP_Logo.svg.png
                      s64   quote   www.slideshare.net/giganati/savig-cost-using-application-level-virtualization-presentation
                      s64   image   www.amazon.com
                      s64   quote   www.slideshare.net/giganati/savig-cost-using-application-level-virtualization-presentation
                      s64   image   www.google.com
                      s65   image   trust.salesforce.com
                      s65   image   status.aws.amazon.com/
                      s65   image   code.google.com/status/appengine
                      s69   image   images.hobbytron.com/JHC-0814-lg.jpg
                      s72   quote   Elton John, All That i'm Allowed (I'm Thankful) Lyrics


j                                                                                                                                                                                    alpha
    www.linkedin.com/in/jreed

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Cloud Computing Clarity

  • 1. Cloud Clarity j alpha www.linkedin.com/in/jreed
  • 2. CxOs are now Clamoring for the Cloud j alpha www.linkedin.com/in/jreed
  • 3. Virtual stuff Your Boss Reed, Jason Virtual stuff Jason: Do we have any of those virtual desktops or servers on the Internet that I keep reading about? If not, lets get some. Let me know when it’s done. Thanks, CEO j alpha www.linkedin.com/in/jreed
  • 4. When are we going to see energy, rent, HW, & staff savings in the cloud? Call me CFO j alpha www.linkedin.com/in/jreed
  • 5. j alpha www.linkedin.com/in/jreed
  • 6. Txt from Timmy the Temp. boss, yt? wanna buy my A-Rod souvenirs? go to my cloud store - built it using saas y cant u do it @ ACME Corp.? j alpha www.linkedin.com/in/jreed
  • 7. j alpha www.linkedin.com/in/jreed
  • 8. Where do we start? j alpha www.linkedin.com/in/jreed
  • 9. XaaS Process Business Database Storage j alpha www.linkedin.com/in/jreed
  • 10. Who do we believe? j alpha www.linkedin.com/in/jreed
  • 11. The Evangelist j alpha www.linkedin.com/in/jreed
  • 12. quot;These are crazy times, these are wacky times, but there has never been a better time for Cloud Computing” Marc Benioff Chairman & CEO j alpha www.linkedin.com/in/jreed
  • 13. j alpha
  • 14. Low CAPEX & TCO, Predictable cloud Pay as you go usage models Time to value in weeks Rapid prototyping Flexibility gains Central security & compliance Automatic upgrades & updates Easy to customize & use No infrastructure Virtualized & abstracted Federated, interoperable Low risk, simple implementation No physical or geographic limits service oriented Low maintenance short learning curve, Increased, scalability increased, self- service j alpha www.linkedin.com/in/jreed
  • 15. or j alpha www.linkedin.com/in/jreed
  • 16. The Pessimist j alpha www.linkedin.com/in/jreed
  • 17. Cloud computing is quot;worse than stupidity.quot; Richard stallman Founder j alpha www.linkedin.com/in/jreed
  • 18. j alpha
  • 19. Traditional IT resistance Encourages business to operate as lone ranger Data portability & interoperability Provider trust & security Network latency & availability IT, cloudy day transparency Disaster recovery tbd questions Data security & privacy concerns Questionable regulatory control Lack of audit, governance & security accountability Questionable reliability & performance Lack of management tools Lack of integration with internal infrastructure cloud, hypervisor failure j alpha www.linkedin.com/in/jreed
  • 20. Seem familiar? j alpha www.linkedin.com/in/jreed
  • 21. 1970s j alpha www.linkedin.com/in/jreed
  • 22. 1980s j alpha www.linkedin.com/in/jreed
  • 23. 1990s j alpha www.linkedin.com/in/jreed
  • 24. Crisis j alpha www.linkedin.com/in/jreed
  • 25. Part of the Solution Offshore j alpha www.linkedin.com/in/jreed
  • 26. But it took a decade to master and created . . . j alpha
  • 27. Culture Challenges Dilbert by Scott Adams j alpha www.linkedin.com/in/jreed
  • 28. and j alpha www.linkedin.com/in/jreed
  • 29. Communication Challenges 011100101101010111100001010101101 j alpha www.linkedin.com/in/jreed
  • 30. Today, we are here j alpha www.linkedin.com/in/jreed
  • 31. Heterogeneous Clouds www.es.lancs.ac.uk/hazelrigg/amy/Images/cloudchart.gif j alpha www.linkedin.com/in/jreed
  • 32. and here j alpha www.linkedin.com/in/jreed
  • 33. Cloud Conjecture Gartner Hype Cycle j alpha www.linkedin.com/in/jreed
  • 34. But, we want to be here j alpha www.linkedin.com/in/jreed
  • 35. xCloud InterOperability Gartner Hype Cycle j alpha www.linkedin.com/in/jreed
  • 36. Like Y2K, we confront j alpha www.linkedin.com/in/jreed
  • 37. j alpha www.linkedin.com/in/jreed
  • 38. which is a considerable opportunity to make the Cloud Case. j alpha www.linkedin.com/in/jreed
  • 39. 8 weeks?! LEGAL PURCHASING VENDOR $1,000/mo. j alpha www.linkedin.com/in/jreed
  • 40. 8 weeks?! LEGAL PURCHASING VENDOR $1,000/mo. j alpha www.linkedin.com/in/jreed
  • 41. $100/mo. 8 minutes! 8 weeks?! LEGAL PURCHASING VENDOR $1,000/mo. j alpha www.linkedin.com/in/jreed
  • 42. 8 weeks @ $1000/mo. or 8 minutes @ $100/mo. j alpha www.linkedin.com/in/jreed
  • 43. Cloud is j alpha www.linkedin.com/in/jreed
  • 44. Like Y2K, we confront j alpha www.linkedin.com/in/jreed
  • 45. Culture Challenges Cloud upstart j alpha www.linkedin.com/in/jreed
  • 46. and j alpha www.linkedin.com/in/jreed
  • 47. Communication Challenges j alpha www.linkedin.com/in/jreed
  • 48. Can we apply Y2K solutions to the Cloud? j alpha www.linkedin.com/in/jreed
  • 49. j alpha www.linkedin.com/in/jreed
  • 50. Is the Cloud? j alpha www.linkedin.com/in/jreed
  • 51. Offshore j alpha www.linkedin.com/in/jreed
  • 52. Offshore Near shore j alpha www.linkedin.com/in/jreed
  • 53. Any shore Offshore Near shore But, it took a decade to master. j alpha www.linkedin.com/in/jreed
  • 54. Public j alpha www.linkedin.com/in/jreed
  • 55. Public Private j alpha www.linkedin.com/in/jreed
  • 56. Public Hybrid Private xCloud Interoperability cannot take a decade to master. j alpha www.linkedin.com/in/jreed
  • 57. What can we do? j alpha www.linkedin.com/in/jreed
  • 58. Challenge Vendors • Are they stable? How would we know? • Who’s backing them financially? • SAS70 certified? • How is overall QoS measured? • How will we communicate and escalate? • Do SLAs really matter after our reputation is shot and our customers have moved to the competition? j alpha www.linkedin.com/in/jreed
  • 59. Don’t be, or buy from a j alpha www.linkedin.com/in/jreed
  • 60. j alpha www.linkedin.com/in/jreed
  • 61. and if it looks like . . . j alpha www.linkedin.com/in/jreed
  • 62. or then keep looking. j alpha www.linkedin.com/in/jreed
  • 63. Demand xCloud InterOperability j alpha www.linkedin.com/in/jreed
  • 64. Demand xCloud InterOperability j alpha www.linkedin.com/in/jreed
  • 65. Demand xCloud InterOperability standards j alpha www.linkedin.com/in/jreed
  • 66. Demand xCloud InterOperability j alpha www.linkedin.com/in/jreed
  • 67. Demand xCloud InterOperability j alpha www.linkedin.com/in/jreed
  • 68. Demand xCloud InterOperability Maybe. j alpha www.linkedin.com/in/jreed
  • 69. Petition for Portability j alpha www.linkedin.com/in/jreed
  • 70. Measure Performance quot;100ms in latency resulted in (1%) sales“ quot;500ms delay resulted in (20%) traffic.” j alpha www.linkedin.com/in/jreed
  • 71. Insist on Availability j alpha www.linkedin.com/in/jreed
  • 72. Scrutinize Security OpenID OAuth j alpha www.linkedin.com/in/jreed
  • 73. Yes, On Demand is Demanding j alpha www.linkedin.com/in/jreed
  • 74. But, the Cloud Case is Compelling in response to Crisis and despite Communication & Culture Challenges, so . . . j alpha www.linkedin.com/in/jreed
  • 75. Commence Cloud Construction j alpha www.linkedin.com/in/jreed
  • 76. But keep in mind . . . j alpha www.linkedin.com/in/jreed
  • 77. 1. There’s a lot of hype; the cloud is not a panacea 2. XaaS is valuable, but not the only solution 3. There’s no need for radical change 4. Leverage Lessons Learned a. Crisis presents opportunity b. Culture is critical c. Don’t underestimate Communication 5. Using Internet services in your architecture is wise 6. Heterogeneous environments are OK, common, & mitigate risk 7. You’ll likely end up with a hybrid cloud anyway 8. Insist on transparency 9. Governance & security strategies really do matter 10. Assess your business processes, culture, value of the cloud j alpha www.linkedin.com/in/jreed
  • 78. The Cloud Reed, Jason CEO, CFO, Head of Development, Timmy the Temp. The Cloud CEO, CFO, CTO, and Timmy: In the words of Elton John, “The walls get higher every day The barriers get in the way But I see hope in every cloud” More to come, when I pull my head out of the clouds . . . Jason j alpha www.linkedin.com/in/jreed
  • 79. Cloud Complete j alpha www.linkedin.com/in/jreed
  • 80. Comments: jasonwreed@gmail.com j alpha www.linkedin.com/in/jreed
  • 81. Sources s1 image img0.gmodules.com/ig/images/weather/mostly_sunny.png s4 image tbn1.google.com/images?q=tbn:dlNtyXS11yu5BM:api.ning.com/files/Hf01NvdG3gz8O4n0W7ZmMNjMSP2ZfKsh6YY37sgEjvZEaX6syqo*l2cp1MQGS-e4Hps54gaDa0YGKHldzSDY7vv4jiVekOX4/whiteboard0 s12 image www.salesforce.com s12 quote www.mycustomer.com/cgi-bin/item.cgi?id=134023 s13 image http://www.whatshappeninginmemphis.com/LocalBands/The%20Hype.gif s17 image tbn0.google.com/images?q=tbn:-MPgv5LN7iFlkM:http.cdnlayer.com/itke/blogs.dir/8/files/2008/02/gnu.png s17 quote www.guardian.co.uk/technology/2008/sep/29/cloud.computing.richard.stallman s18 image openesf.net/projects/esf-activists-news-network/project-home/danger-a1.jpg s23 image www.notebookreview.com/assets/7038.gif s23 image http://www.whatshappeninginmemphis.com/LocalBands/The%20Hype.gif s24 image microscopiq.com/images/mushroom-clown-ps3.jpg s25 image www.coastal.edu/international/handbook/world_map.gif s27 image kosmaczewski.net/wp-content/uploads/2007/05/elbonia2.gif s28 image www.gothamgazette.com/graphics/ggazette_11_24_04_outsource.jpg s29 image 1.bp.blogspot.com/_LjdhPi04aIw/SCbJ4Kr4EJI/AAAAAAAAABk/xSbUXhCo2Ug/s320/outsourcing-cartoon.bmp s33 image www.es.lancs.ac.uk/hazelrigg/amy/Images/cloudchart.gif s35 image technology.cgap.org/technologyblog/wp-content/uploads/2008/06/559px-gartner_hype_cyclesvg.png s37 image technology.cgap.org/technologyblog/wp-content/uploads/2008/06/559px-gartner_hype_cyclesvg.png s39 image www.mikepaulblog.com/blog/media/GlobalFinancialCrisisBaloonAnalyst.gif s41 image www.cfo.com s41 image www1.tbc.net/images/BladeServer.jpg s41 image www.pioneerbankandtrust.com/images/credit_card.png s43 image ip-voodoo.com/images/fortune500-BIZ.jpg s45 image www.microsoft.com s45 image www.salesforce.com s45 image www.mosso.com s45 image aws.amazon.com s45 image code.google.com/appengine/ s47 image www.whereistheoutrage.net/wordpress/wp-content/uploads/2006/10/the-world-is-flat.jpg s49 image www.coastal.edu/international/handbook/world_map.gif s50 image www.coastal.edu/international/handbook/world_map.gif s54 image www.coghead.com s56 image www.tipandtrick.net/wp-content/uploads/2008/05/mediamax.gif s56 image upload.wikimedia.org/wikipedia/en/5/5a/TheLinkup.png s56 image www.business-software.com/crm/crmbuzz/wp-content/uploads/2007/11/entellium-logo.bmp s57 image www.microsoft.com s57 image www.salesforce.com s57 image www.mosso.com s57 image aws.amazon.com s57 image code.google.com/appengine/ s59 image blogs.sun.com/dennisding/resource/open.jpg s60 image www.hotrodscustomstuff.com/logos/hot-rods-custom-stuff.gif s61 image healthskills.files.wordpress.com/2008/07/838560flexibility-posters.jpg s62 image broadcast.oreilly.com/2008/09/22/176px-XMPP_Logo.svg.png s64 quote www.slideshare.net/giganati/savig-cost-using-application-level-virtualization-presentation s64 image www.amazon.com s64 quote www.slideshare.net/giganati/savig-cost-using-application-level-virtualization-presentation s64 image www.google.com s65 image trust.salesforce.com s65 image status.aws.amazon.com/ s65 image code.google.com/status/appengine s69 image images.hobbytron.com/JHC-0814-lg.jpg s72 quote Elton John, All That i'm Allowed (I'm Thankful) Lyrics j alpha www.linkedin.com/in/jreed