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Vietnam : A Quality Improvement
           Application




                 Thuy Trang Nguyen Thi
                         Hloliphani Juta
                          Jasmine Paul
                          Lara Kesteloo
An Introduction             Population:
                            91,519,289




                                               Most common
                                                  diseases:
                                                1. Diarrhoea
        Average life
                                             2. Avian influenza
     expectancy: 72.41
           years         Vietnam           2.Dengue and dengue
                                             hemorrhagic fever
                                              3. Hand foot and
                                                    mouth




                           Hospital bed
                           density: 2.87
                            beds/1,000
                            population
Challenges in Vietnam’s healthcare
sector include
 Most Vietnamese seek         Outdated medical
  initial and rudimentary       equipment
  medical treatment at         Low salaries for
  public hospitals clogging     healthcare
  an already overcrowded        professionals
  system                       Insufficient government
 High child mortality and      subsidy
  other national health
  issues –                    Vietnam’s healthcare
  HIV/Aids, Hepatitis B & C   system remains largely
  infections, liver           underdeveloped and
  cirrhosis, lung disease     both the number and
  and asthma are all on the   quality of
  rise                        hospitals, clinics, and
 High incidence of deaths
                              doctors have not kept
  related to road accidents
                              pace with Vietnamese
                              society’s needs or
 Overcrowded facilities      expectations
Overview of Quality Issues in Health
Care

              • Country
  Macrosystem governance
     Level    • Hospital system



              • Intra-hospital unit
              • Individual patient
  Microsystem   or health care
                worker
Quality Improvement: A Focus on
         Natural Disasters
Impact of Natural Disasters
 Drought                Financial hardship
 Famine                 Loss of family or
 Water contamination     friends
 Disease                Increase in hospital
 Loss of property
                          access in an already
                          crowded system
 Loss of income
                         Injury
                         Mental health
                          disorders
Vietnam Disaster Preparedness
 According to the World Health Organization
 (2011), Viet Nam is one of the most disaster
 prone countries in the world – natural disasters
 such as typhoons, tropical
 storms, floods, drought, landslides, forest
 fires, and earthquakes occur frequently between
 May to December

Question: How does Viet Nam prepare for these
 frequent
disasters?
Viet Nam’s disaster preparedness
   planning
 The Viet Nam National Strategy for Natural Disaster
 Prevention Response and Mitigation from 2007 to
 2020

Goal: “Mobilize all resources to effectively implement
  disaster
prevention and response from now up to 2020 in order
  to
minimize the losses of human life and properties, the
  damage of
natural resources and cultural heritages, and the
  degradation of
environment, to ensure the country sustainable
Goals and Achievements
                 Goals                             Achievements
 Increase the early warning of storms      Legal documents: Law on
  up to 72 hours in advance                  Dykes, Water Resources Law, Law on
                                             Forest Protection and
                                             Development, and Law on
 Ensure 100% of local staffs who            Environment Protection to guide
  directly work in the field of disaster     appropriate action
  prevention and response to be trained

                                            Annual allocation from donors for
 Promote community awareness to
  ensure preparedness at an individual       emergency relief and prompt damage
  level                                      recovery e.g. Vietnam Fatherland
                                             Front, Trade Union, Youth and
                                             Women Associations
 Protect water system by improvement
  of flood discharge for rivers and
                                            Application of new materials and
  canals, construction of sea dykes for
  salinity prevention, and fresh water       technologies to construct several
  preservation.                              disaster prevention structures.
Areas for Improvement

Infrastructure built is usually poor and vulnerable to disaster


Forecast and warning systems are not advanced enough


Emergency relief, damage recovery, and rehabilitation services are limited

Search and rescue activities are limited due to lack of equipment and little collaboration between health
care professionals

Training and raising community awareness of disaster prevention and response are infrequent and un
systematic; disaster preparedness training programs have not been included in school curriculum

Investment in natural disaster prevention, response and mitigation has been minimal and has not met
requirements

Lack of strong leader(s) to seriously implement plans and invest money
References
   Australian Nursing Journal. (2001). Volunteering in Viet Nam. Australian Nursing federation

   Central Intelligence Agency. (2012). The world factbook: East and Southeast Asia: Viet Nam. Retrieved April
    17, 2012, from         https://www.cia.gov/library/publications/the-world-factbook/geos/vm.html

   Hien, T. T et al. (2005). Viet Nam’s war of flu. Nature Publishing Group.

   Partnerships for Disaster Reduction – South East Asia. (2008). Monitoring and reporting progress on community-
    based disaster risk    management in Viet Nam. Retrieved April 17, 2012, from
             http://www.adpc.net/v2007/programs/CBDRM/INFORMATION%20RESOURCE%20CENTER/CBDRM%
             20Publications/2008/final_crvietnam_23nov.pdf

   Respondek , A., Hao T. T., & Nguyet, N. H N.(2010). Viet Nam’s legal aspect of health care system. Ho chi Minh City:
    Respondek and Fan Ltd.

   Richards J. R. (1996). Emergency in Viet Nam. American College of Emergency Physicians. California

   Socialist Republic of Viet Nam. (2007). National strategy for natural disaster prevention, response, and mitigation to
    2020. Retrieved April 17,            2012, from
    http://www.isgmard.org.vn/VHDocs/NationalPrograms/National%20Strategyfordisasterprevention2020.pdf

   Schmidt, W. et al. (2011). Population density, water supply and the risk of dengue fever in Viet Nam: Cohort study and
    spatial analysis. Pub Med,           8(8)

   World Health Organization. (2008). Country health profiles: Viet Nam. Retrieved April 17, 2012, from
            http://www.wpro.who.int/countries/vnm/36VTNpro2011_finaldraft.pdf
Search Strategy
 General Google search for orientation and
  introduction to Vietnam as a country, and their
  health care issues.
 Searched UVic and other peer reviewed source
  databases according to our individual focal point.
 Used search terms such as: “Vietnam + health
  care”, “ Vietnam + nurse+ working conditions” or
  “Vietnam + disasters”
Collaboration
 We met up three times as a group.
 1) To decide on a topic and split research
  responsibility for finding quality improvement
  issues with relation to health care.
 2) To bring together our findings, decide on an
  issue to focus on and split the research
  responsibilities accordingly.
 3) To pull the individual parts together in a way all
  four of us were satisfied and the presenter felt
  supported

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Vietnam's Disaster Preparedness in Healthcare

  • 1. Vietnam : A Quality Improvement Application Thuy Trang Nguyen Thi Hloliphani Juta Jasmine Paul Lara Kesteloo
  • 2. An Introduction Population: 91,519,289 Most common diseases: 1. Diarrhoea Average life 2. Avian influenza expectancy: 72.41 years Vietnam 2.Dengue and dengue hemorrhagic fever 3. Hand foot and mouth Hospital bed density: 2.87 beds/1,000 population
  • 3. Challenges in Vietnam’s healthcare sector include  Most Vietnamese seek  Outdated medical initial and rudimentary equipment medical treatment at  Low salaries for public hospitals clogging healthcare an already overcrowded professionals system  Insufficient government  High child mortality and subsidy other national health issues – Vietnam’s healthcare HIV/Aids, Hepatitis B & C system remains largely infections, liver underdeveloped and cirrhosis, lung disease both the number and and asthma are all on the quality of rise hospitals, clinics, and  High incidence of deaths doctors have not kept related to road accidents pace with Vietnamese society’s needs or  Overcrowded facilities expectations
  • 4. Overview of Quality Issues in Health Care • Country Macrosystem governance Level • Hospital system • Intra-hospital unit • Individual patient Microsystem or health care worker
  • 5. Quality Improvement: A Focus on Natural Disasters
  • 6. Impact of Natural Disasters  Drought  Financial hardship  Famine  Loss of family or  Water contamination friends  Disease  Increase in hospital  Loss of property access in an already crowded system  Loss of income  Injury  Mental health disorders
  • 7. Vietnam Disaster Preparedness  According to the World Health Organization (2011), Viet Nam is one of the most disaster prone countries in the world – natural disasters such as typhoons, tropical storms, floods, drought, landslides, forest fires, and earthquakes occur frequently between May to December Question: How does Viet Nam prepare for these frequent disasters?
  • 8. Viet Nam’s disaster preparedness planning  The Viet Nam National Strategy for Natural Disaster Prevention Response and Mitigation from 2007 to 2020 Goal: “Mobilize all resources to effectively implement disaster prevention and response from now up to 2020 in order to minimize the losses of human life and properties, the damage of natural resources and cultural heritages, and the degradation of environment, to ensure the country sustainable
  • 9. Goals and Achievements Goals Achievements  Increase the early warning of storms  Legal documents: Law on up to 72 hours in advance Dykes, Water Resources Law, Law on Forest Protection and Development, and Law on  Ensure 100% of local staffs who Environment Protection to guide directly work in the field of disaster appropriate action prevention and response to be trained  Annual allocation from donors for  Promote community awareness to ensure preparedness at an individual emergency relief and prompt damage level recovery e.g. Vietnam Fatherland Front, Trade Union, Youth and Women Associations  Protect water system by improvement of flood discharge for rivers and  Application of new materials and canals, construction of sea dykes for salinity prevention, and fresh water technologies to construct several preservation. disaster prevention structures.
  • 10. Areas for Improvement Infrastructure built is usually poor and vulnerable to disaster Forecast and warning systems are not advanced enough Emergency relief, damage recovery, and rehabilitation services are limited Search and rescue activities are limited due to lack of equipment and little collaboration between health care professionals Training and raising community awareness of disaster prevention and response are infrequent and un systematic; disaster preparedness training programs have not been included in school curriculum Investment in natural disaster prevention, response and mitigation has been minimal and has not met requirements Lack of strong leader(s) to seriously implement plans and invest money
  • 11. References  Australian Nursing Journal. (2001). Volunteering in Viet Nam. Australian Nursing federation  Central Intelligence Agency. (2012). The world factbook: East and Southeast Asia: Viet Nam. Retrieved April 17, 2012, from https://www.cia.gov/library/publications/the-world-factbook/geos/vm.html  Hien, T. T et al. (2005). Viet Nam’s war of flu. Nature Publishing Group.  Partnerships for Disaster Reduction – South East Asia. (2008). Monitoring and reporting progress on community- based disaster risk management in Viet Nam. Retrieved April 17, 2012, from http://www.adpc.net/v2007/programs/CBDRM/INFORMATION%20RESOURCE%20CENTER/CBDRM% 20Publications/2008/final_crvietnam_23nov.pdf  Respondek , A., Hao T. T., & Nguyet, N. H N.(2010). Viet Nam’s legal aspect of health care system. Ho chi Minh City: Respondek and Fan Ltd.  Richards J. R. (1996). Emergency in Viet Nam. American College of Emergency Physicians. California  Socialist Republic of Viet Nam. (2007). National strategy for natural disaster prevention, response, and mitigation to 2020. Retrieved April 17, 2012, from http://www.isgmard.org.vn/VHDocs/NationalPrograms/National%20Strategyfordisasterprevention2020.pdf  Schmidt, W. et al. (2011). Population density, water supply and the risk of dengue fever in Viet Nam: Cohort study and spatial analysis. Pub Med, 8(8)  World Health Organization. (2008). Country health profiles: Viet Nam. Retrieved April 17, 2012, from http://www.wpro.who.int/countries/vnm/36VTNpro2011_finaldraft.pdf
  • 12. Search Strategy  General Google search for orientation and introduction to Vietnam as a country, and their health care issues.  Searched UVic and other peer reviewed source databases according to our individual focal point.  Used search terms such as: “Vietnam + health care”, “ Vietnam + nurse+ working conditions” or “Vietnam + disasters”
  • 13. Collaboration  We met up three times as a group.  1) To decide on a topic and split research responsibility for finding quality improvement issues with relation to health care.  2) To bring together our findings, decide on an issue to focus on and split the research responsibilities accordingly.  3) To pull the individual parts together in a way all four of us were satisfied and the presenter felt supported

Hinweis der Redaktion

  1. References:Central Intelligence Agency. (2012). The world factbook: East and Southeast Asia: Viet Nam. Retrieved April 17, 2012, from https://www.cia.gov/library/publications/the-world-factbook/geos/vm.html
  2. Most Vietnamese seek initial and rudimentary medical treatment at public hospitals clogging an already overcrowded systemHigh child mortality and other national health issues – HIV/Aids, Hepatitis B & C infections, liver cirrhosis, lung disease and asthma are all on the riseHigh incidence of deaths related to road accidentsOvercrowded facilities (particularly in pediatric wards)Outdated medical equipmentLow salaries for healthcare professionalsInsufficient government subsidyVietnam’s healthcare system remains largely underdeveloped and both the number and quality of hospitals, clinics, and doctors have not kept pace with Vietnamese society’s needs or expectationsReferences:World Health Organization. (2008). Country health profiles: Viet Nam. Retrieved April 17, 2012, from http://www.wpro.who.int/countries/vnm/36VTNpro2011_finaldraft.pdf
  3. The following examples of quality improvement issues in health care cover both macro and microsystem level issues.Ratio of patients to nurse(1:30):Too many patients and not enough health care workersShortage of beds in hospitals: 2-4 patients per bedSalary: Health care workers are not paid well: first two years out of nursing school get no pay for full time work then start at $100/month. Amount you get depends on your relationship with the leader and if you bribe themPatient satisfaction: Approximately 50% of patients are unhappy with the medical care due to: long waiting hours, poor physician/nurse-patient relationshipsEducation and practice: Large gap between what is taught about safe practice and what is actually carried out Tropical country so there is a lot of bacteria and viruses. Due to lack of beds and nurses there is a high amount of inter-patient infection transmissionHealth workers only wear mask when dealing with infectious diseases.The national insurance policy of Vietnam only covers a small section of the population so the poor cant access healthThe health care systems are not easily accessible ; the biggest concern of the Vietnamese government is to make healthcare universal and affordable to its populaceservice delivery: poor quality of services delivery at lower levels of ( e.g clinics) cause overload in hospitalsPolicy and strategies are not synchronize: there is lack of overall policy framework to serve as a base for development of specific health strategies and policies. the policy –making process has not been fully supported with adequate information and sound scientific evidence. there is shortage of policy of expects within and outside the sectorReferencesAustralian Nursing Journal. (2001). Volunteering in Viet Nam. Australian Nursing federationHien, T. T et al. (2005). Viet Nam’s war of flu. Nature Publishing Group.Respondek , A., Hao T. T., & Nguyet, N. H N.(2010). Viet Nam’slegal aspect of health care system. Ho chi Minh City: Respondek and Fan Ltd. Richards J. R. (1996). Emergencyin Viet Nam. American College of Emergency Physicians. CaliforniaSchmidt, W. et al. (2011). Population density, water supply and the risk of dengue fever in Viet Nam: Cohort study and spatial analysis. Pub Med, 8(8)
  4. Every year Vietnam suffers from a number of natural disasters such as typhoons, tropical storms, floods, drought, seawater intrusion, landslides, forest fires and earthquakes. Typhoons, one of the most common natural disasters to occur, happen 8 months of the year between May and December. They are usually followed by storm surges, bringing salt water onto the land and destroying crops and vegetation as a result. These disasters result in the loss of human lives, property, social structure, culture, and environmental degradation.Unfortunately, natural disasters in Vietnam are increasing in severity and frequency leading to an increase in loss with each disaster and a harder time to rebuild. Between 1980 to 2009 there were approximately 15 917 deaths caused by natural disasters. 69 700 028 were affected and the damage was equivalent to US$ 7 356 350 000. ReferencesPartnerships for Disaster Reduction – South East Asia. (2008). Monitoring and reporting progress on community-based disaster risk management in Viet Nam. Retrieved April 17, 2012, from http://www.adpc.net/v2007/programs/CBDRM/INFORMATION%20RESOURCE%20CENTER/CBDRM%20Publications/2008/final_crvietnam_23nov.pdfWorld Health Organization. (2008). Country health profiles: Viet Nam. Retrieved April 17, 2012, from http://www.wpro.who.int/countries/vnm/36VTNpro2011_finaldraft.pdf
  5. The effect of a natural disaster depends on its severity, duration and location. These are some of the many issues that often result from a natural disaster. In Vietnam they experience this multiple times a year and have to rebuild their lives over and over again. ReferencesPartnerships for Disaster Reduction – South East Asia. (2008). Monitoring and reporting progress on community-based disaster risk management in Viet Nam. Retrieved April 17, 2012, from http://www.adpc.net/v2007/programs/CBDRM/INFORMATION%20RESOURCE%20CENTER/CBDRM%20Publications/2008/final_crvietnam_23nov.pdfWorld Health Organization. (2008). Country health information profiles: Viet Nam. Retrieved April 17, 2012, from http://www.wpro.who.int/countries/vnm/36VTNpro2011_finaldraft.pdf
  6. World Health Organization. (2008). Country health profiles: Viet Nam. Retrieved April 17, 2012, from http://www.wpro.who.int/countries/vnm/36VTNpro2011_finaldraft.pdf
  7. Partnerships for Disaster Reduction – South East Asia. (2008). Monitoring and reporting progress on community-based disaster risk management in Viet Nam. Retrieved April 17, 2012, from http://www.adpc.net/v2007/programs/CBDRM/INFORMATION%20RESOURCE%20CENTER/CBDRM%20Publications/2008/final_crvietnam_23nov.pdfSocialist Republic of Viet Nam. (2007). National strategy for natural disaster prevention, response, and mitigation to 2020. Retrieved April 17, 2012, from http://www.isgmard.org.vn/VHDocs/NationalPrograms/National%20Strategyfordisasterprevention2020.pdf
  8. Socialist Republic of Viet Nam. (2007). National strategy for natural disaster prevention, response, and mitigation to 2020. Retrieved April 17, 2012, from http://www.isgmard.org.vn/VHDocs/NationalPrograms/National%20Strategyfordisasterprevention2020.pdf
  9. Socialist Republic of Viet Nam. (2007). National strategy for natural disaster prevention, response, and mitigation to 2020. Retrieved April 17, 2012, from http://www.isgmard.org.vn/VHDocs/NationalPrograms/National%20Strategyfordisasterprevention2020.pdf