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Philippines	
  E-­‐Commerce	
  Index	
  	
  
E-­‐Commerce	
  Maturity	
  Scorecard	
  	
  
Jane;e	
  Toral	
  
h;p://digitalfilipino.com	
  
MARKET	
  IS	
  GETTING	
  YOUNGER.	
  
AVERAGE	
  AGE	
  OF	
  FILIPINO	
  IS	
  22.	
  
-­‐	
  Secretary	
  Cesar	
  Purisima	
  
22nd National Retail Conference & Expo
August 7 and 8, 2013
http://www.nrceph.com
Twitter: @digitalfilipino
#nwcph
Source: Maria Java, EffectiveMeasure.com
Source: Maria Java, EffectiveMeasure.com
Source: Maria Java, EffectiveMeasure.com
Source: Maria Java, EffectiveMeasure.com
Source: Maria Java, EffectiveMeasure.com
Source: Maria Java, EffectiveMeasure.com
200K PH users
More than 35k loans
A	
  Joint	
  Project	
  of	
  
WITH	
  THE	
  SUPPORT	
  OF	
  
Philippines	
  E-­‐Commerce	
  Index	
  
E-­‐Commerce	
  Index	
  (ECI)	
  
Philippines	
  	
  
•  A	
  monthly	
  tracking,	
  measurement	
  study	
  that	
  
determines	
  extent	
  of	
  e-­‐commerce	
  acHviHes	
  of	
  
top	
  corporaHons	
  in	
  3	
  industries:	
  	
  
– Manufacturing	
  
– Retail	
  and	
  wholesale	
  
– Services	
  
E-­‐Commerce	
  Index	
  (ECI)	
  
Philippines	
  	
  
•  2	
  parts:	
  
– volume	
  of	
  e-­‐commerce	
  acHviHes	
  of	
  top	
  
corporaHons	
  as	
  a	
  percent	
  of	
  revenues	
  and	
  
purchases	
  
– to	
  establish	
  if	
  e-­‐commerce	
  acHviHes	
  of	
  top	
  
corporaHons	
  expanded	
  or	
  contracted.	
  	
  
•  Done	
  in	
  cooperaHon	
  with	
  DigitalFilipino.com	
  
and	
  in	
  partnership	
  with	
  the	
  FoundaHon	
  of	
  the	
  
Society	
  of	
  Fellows	
  in	
  Supply	
  Management	
  	
  
E-­‐Commerce	
  Index	
  (ECI)	
  PH	
  –	
  
Manufacturing	
  sectors	
  (12)	
  
•  Food	
  and	
  beverages	
  
•  TexHles	
  
•  Paper	
  
•  Publishing	
  
•  Fuel	
  
•  Rubber	
  and	
  plasHc	
  
•  Non-­‐metallic	
  mineral	
  
•  Basic	
  metals	
  
•  Fabricated	
  metal	
  
•  Machinery	
  
•  CommunicaHon	
  and	
  
medical	
  equipment	
  
•  Motor	
  
E-­‐Commerce	
  Index	
  (ECI)	
  PH	
  –	
  
Retail	
  /	
  Wholesale	
  (2)	
  
•  Retail	
  
•  Wholesale	
  
E-­‐Commerce	
  Index	
  (ECI)	
  PH	
  –	
  
Services	
  (8)	
  
•  InformaHon	
  and	
  
CommunicaHon	
  
•  Provident	
  and	
  
Insurance	
  
•  Business	
  and	
  
Knowledge	
  Processing	
  
•  TransportaHon	
  
including	
  travel	
  agency	
  
•  Banking	
  and	
  Finance	
  
•  Real	
  estate	
  
•  Hospital	
  
•  Hotels	
  and	
  Restaurants	
  
E-­‐Commerce	
  Index	
  Philippines	
  
•  Report	
  component:	
  
– Overall	
  index	
  
– Index	
  by	
  sector	
  
– Index	
  by	
  company	
  size	
  (1-­‐4,	
  5	
  to	
  9,	
  10-­‐19,	
  20-­‐49,	
  
50-­‐99,	
  100-­‐199,	
  200-­‐498,	
  500-­‐999,	
  1000-­‐1999,	
  
2000	
  and	
  up)	
  
– Index	
  by	
  Exports	
  (none,	
  up	
  to	
  25%,	
  26-­‐50%,	
  more	
  
than	
  50%)	
  
– Index	
  by	
  area	
  (NaHonal	
  Capital	
  Region,	
  outside	
  of	
  
NaHonal	
  Capital	
  Region)	
  
E-­‐Commerce	
  Index	
  Philippines	
  
•  Released	
  around	
  the	
  second	
  week	
  of	
  the	
  
following	
  month	
  aber	
  it	
  has	
  been	
  reviewed	
  
and	
  endorsed	
  by	
  a	
  panel	
  of	
  experts	
  in	
  e-­‐
commerce	
  and	
  supply	
  chain.	
  	
  
E-­‐Commerce	
  Index	
  PH	
  Value	
  
•  Benchmark.	
  
– Compare	
  the	
  extent	
  of	
  its	
  e-­‐commerce	
  acHviHes	
  
with	
  those	
  of	
  the	
  industry	
  and	
  sector	
  in	
  the	
  
industry.	
  	
  
•  Tool	
  to	
  jusHfy	
  investments	
  in	
  e-­‐commerce	
  
acHviHes	
  and	
  development.	
  	
  
•  An	
  a;empt	
  to	
  make	
  the	
  Philippines	
  e-­‐
commerce	
  ready	
  and	
  a	
  leading	
  pracHHoner	
  of	
  
e-­‐commerce	
  in	
  the	
  Asian	
  region.	
  
METHODOLOGY	
  
Simplicity	
  
Regularity	
  
Relevance	
  
Repeatability	
  
Reliability	
  
Cost-­‐efficiency	
  
Scalability	
  
SUPPLY	
  SIDE	
  
Source:	
  SOFSM/PMI	
  
Retail/Wholesale	
  
Extent	
  of	
  Online	
  Engagement	
  
-­‐	
  Manufacturing	
  -­‐	
  
REVENUES	
  	
  
DERIVED	
  ONLINE	
  
PURCHASES	
  	
  
DONE	
  ONLINE	
  
Projected	
  Data	
  from	
  the	
  Top	
  10,000	
  CorporaHons	
  
* WORK IN PROGRESS - as of August 2013
Extent	
  of	
  Online	
  Engagement	
  
-­‐	
  Manufacturing	
  -­‐	
  
REVENUES	
  	
  
DERIVED	
  ONLINE	
  
PURCHASES	
  	
  
DONE	
  ONLINE	
  
Projected	
  Data	
  from	
  the	
  Top	
  10,000	
  CorporaHons	
  
* WORK IN PROGRESS as of August 2013
SLIGHT	
  
DECREASE	
  
VERSUS	
  LAST	
  
YEAR	
  
SLIGHT	
  
INCREASE	
  
VERSUS	
  LAST	
  
YEAR	
  
Extent	
  of	
  Online	
  Engagement	
  
-­‐	
  Retail/Wholesale	
  -­‐	
  
REVENUES	
  	
  
DERIVED	
  ONLINE	
  
PURCHASES	
  	
  
DONE	
  ONLINE	
  
Projected	
  Data	
  from	
  the	
  Top	
  10,000	
  CorporaHons	
  
* WORK IN PROGRESS as of August 2013
Extent	
  of	
  Online	
  Engagement	
  
-­‐	
  Retail/Wholesale	
  -­‐	
  
REVENUES	
  	
  
DERIVED	
  ONLINE	
  
PURCHASES	
  	
  
DONE	
  ONLINE	
  
Projected	
  Data	
  from	
  the	
  Top	
  10,000	
  CorporaHons	
  
* WORK IN PROGRESS as of August 2013
SLIGHT	
  
INCREASE	
  
VERSUS	
  LAST	
  
YEAR	
  
SLIGHT	
  
INCREASE	
  
VERSUS	
  LAST	
  
YEAR	
  
Extent	
  of	
  Online	
  Engagement	
  
-­‐	
  Services	
  -­‐	
  
REVENUES	
  	
  
DERIVED	
  ONLINE	
  
PURCHASES	
  	
  
DONE	
  ONLINE	
  
Projected	
  Data	
  from	
  the	
  Top	
  10,000	
  CorporaHons	
  
* WORK IN PROGRESS as of August 2013
Extent	
  of	
  Online	
  Engagement	
  
-­‐	
  Services	
  -­‐	
  
REVENUES	
  	
  
DERIVED	
  ONLINE	
  
PURCHASES	
  	
  
DONE	
  ONLINE	
  
Projected	
  Data	
  for	
  the	
  Top	
  1,000	
  Manufacturing	
  CorporaHons	
  
* WORK IN PROGRESS as of August 2013
SLIGHT	
  
INCREASE	
  
VERSUS	
  LAST	
  
YEAR	
  
SLIGHT	
  
INCREASE	
  
VERSUS	
  LAST	
  
YEAR	
  
A	
  Joint	
  Project	
  of	
  
Philippines	
  E-­‐Commerce	
  Maturity	
  Scorecard	
  
INTRODUCTION	
  
Methodology	
  
Structured	
  quesHonnaire	
  
11-­‐point	
  scale	
  
Respondents	
  are	
  parHcipants	
  in	
  
digital	
  influencer	
  summit	
  in	
  SMX	
  
Mean	
  using	
  SPSS	
  
ObjecSves	
  
1.	
  To	
  determine	
  e-­‐commerce	
  
readiness	
  of	
  various	
  sectors	
  
2.	
  To	
  determine	
  if	
  there	
  are	
  
significant	
  differences	
  across	
  sectors	
  
3.	
  To	
  create	
  awareness	
  on	
  e-­‐
commerce	
  readiness	
  
Source: Imetrics Survey, September 2013
E-­‐COMMERCE	
  MATURITY	
  SCORECARD	
  
Self-­‐Assessment	
  of	
  E-­‐Commerce	
  Readiness	
  as	
  Evaluated	
  
by	
  156	
  Digital	
  Influencers	
  
on	
  a	
  scale	
  from	
  0	
  to	
  10	
  
Self-­‐Assessment	
  of	
  E-­‐Commerce	
  Readiness	
  as	
  Evaluated	
  
by	
  156	
  Digital	
  Influencers	
  
on	
  a	
  scale	
  from	
  0	
  to	
  10	
  
Source: Imetrics Survey, September 2013
Frequency Distribution Score
E-­‐COMMERCE	
  MATURITY	
  SCORECARD	
  
Perceived	
  E-­‐Commerce	
  Readiness	
  of	
  Government	
  as	
  
Evaluated	
  by	
  156	
  Digital	
  Influencers	
  on	
  a	
  scale	
  from	
  0	
  to	
  
10	
  
Perceived	
  E-­‐Commerce	
  Readiness	
  of	
  Government	
  as	
  
Evaluated	
  by	
  156	
  Digital	
  Influencers	
  on	
  a	
  scale	
  from	
  0	
  to	
  
10	
  
Source: Imetrics Survey, September 2013
Frequency DistributionScore
E-­‐COMMERCE	
  MATURITY	
  SCORECARD	
  
Perceived	
  E-­‐Commerce	
  Readiness	
  of	
  Manufacturers	
  as	
  
Evaluated	
  by	
  156	
  Digital	
  Influencers	
  on	
  a	
  scale	
  from	
  0	
  to	
  
10	
  
Perceived	
  E-­‐Commerce	
  Readiness	
  of	
  Manufacturers	
  as	
  
Evaluated	
  by	
  156	
  Digital	
  Influencers	
  on	
  a	
  scale	
  from	
  0	
  to	
  
10	
  
Source: Imetrics Survey, September 2013
Frequency DistributionScore
E-­‐COMMERCE	
  MATURITY	
  SCORECARD	
  
Perceived	
  E-­‐Commerce	
  Readiness	
  of	
  Retailers	
  &	
  
Wholesalers	
  as	
  Evaluated	
  by	
  156	
  Digital	
  Influencers	
  on	
  a	
  
scale	
  from	
  0	
  to	
  10	
  
Source: Imetrics Survey, September 2013
Frequency Distribution Score
Perceived	
  E-­‐Commerce	
  Readiness	
  of	
  Retailers	
  &	
  
Wholesalers	
  as	
  Evaluated	
  by	
  156	
  Digital	
  Influencers	
  on	
  a	
  
scale	
  from	
  0	
  to	
  10	
  
E-­‐COMMERCE	
  MATURITY	
  SCORECARD	
  
Perceived	
  E-­‐Commerce	
  Readiness	
  of	
  Service	
  Companies	
  
as	
  Evaluated	
  by	
  160	
  Digital	
  Influencers	
  on	
  a	
  scale	
  from	
  0	
  
to	
  10	
  
Source: Imetrics Survey, September 2013
Frequency DistributionScore
Perceived	
  E-­‐Commerce	
  Readiness	
  of	
  Service	
  Companies	
  
as	
  Evaluated	
  by	
  150	
  Digital	
  Influencers	
  on	
  a	
  scale	
  from	
  0	
  
to	
  10	
  
E-­‐COMMERCE	
  MATURITY	
  SCORECARD	
  
Respondent	
  Profile	
  by	
  Gender	
  
Source: Imetrics Survey, September 2013
FemaleMale
Respondent	
  Profile	
  by	
  Age	
  
Below 30
30 and
above
69%31% 68%
32%
E-­‐COMMERCE	
  MATURITY	
  SCORECARD	
  
Respondent	
  Profile	
  by	
  Profession	
  
Source: Imetrics Survey, September 2013
FemaleMale
Respondent	
  Profile	
  by	
  EducaSon	
  
E-Commerce
Related Others
College &
Up
55%
45%
96%
4%
Join	
  the	
  panel:	
  	
  
Voice	
  of	
  Digital	
  Future	
  
For	
  be;er	
  e-­‐commerce	
  and	
  digital	
  
markeHng	
  metrics	
  in	
  the	
  Philippines.	
  
@digitalfilipino	
  
Learn	
  more	
  
h;p://digitalfilipino.com/e-­‐commerce-­‐index-­‐philippines/	
  
Contact	
  Jane;e	
  Toral	
  
Twi;er:	
  @digitalfilipino	
  
Mobile:	
  +63-­‐920-­‐9508696	
  

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Women in Tech #goab Philippines E-Commerce Index and E-Commerce Maturity Scorecard

  • 1. Philippines  E-­‐Commerce  Index     E-­‐Commerce  Maturity  Scorecard     Jane;e  Toral   h;p://digitalfilipino.com  
  • 2.
  • 3. MARKET  IS  GETTING  YOUNGER.   AVERAGE  AGE  OF  FILIPINO  IS  22.   -­‐  Secretary  Cesar  Purisima   22nd National Retail Conference & Expo August 7 and 8, 2013 http://www.nrceph.com Twitter: @digitalfilipino #nwcph
  • 4. Source: Maria Java, EffectiveMeasure.com
  • 5. Source: Maria Java, EffectiveMeasure.com
  • 6. Source: Maria Java, EffectiveMeasure.com
  • 7. Source: Maria Java, EffectiveMeasure.com
  • 8. Source: Maria Java, EffectiveMeasure.com
  • 9. Source: Maria Java, EffectiveMeasure.com
  • 10. 200K PH users More than 35k loans
  • 11.
  • 12. A  Joint  Project  of   WITH  THE  SUPPORT  OF   Philippines  E-­‐Commerce  Index  
  • 13. E-­‐Commerce  Index  (ECI)   Philippines     •  A  monthly  tracking,  measurement  study  that   determines  extent  of  e-­‐commerce  acHviHes  of   top  corporaHons  in  3  industries:     – Manufacturing   – Retail  and  wholesale   – Services  
  • 14. E-­‐Commerce  Index  (ECI)   Philippines     •  2  parts:   – volume  of  e-­‐commerce  acHviHes  of  top   corporaHons  as  a  percent  of  revenues  and   purchases   – to  establish  if  e-­‐commerce  acHviHes  of  top   corporaHons  expanded  or  contracted.     •  Done  in  cooperaHon  with  DigitalFilipino.com   and  in  partnership  with  the  FoundaHon  of  the   Society  of  Fellows  in  Supply  Management    
  • 15. E-­‐Commerce  Index  (ECI)  PH  –   Manufacturing  sectors  (12)   •  Food  and  beverages   •  TexHles   •  Paper   •  Publishing   •  Fuel   •  Rubber  and  plasHc   •  Non-­‐metallic  mineral   •  Basic  metals   •  Fabricated  metal   •  Machinery   •  CommunicaHon  and   medical  equipment   •  Motor  
  • 16. E-­‐Commerce  Index  (ECI)  PH  –   Retail  /  Wholesale  (2)   •  Retail   •  Wholesale  
  • 17. E-­‐Commerce  Index  (ECI)  PH  –   Services  (8)   •  InformaHon  and   CommunicaHon   •  Provident  and   Insurance   •  Business  and   Knowledge  Processing   •  TransportaHon   including  travel  agency   •  Banking  and  Finance   •  Real  estate   •  Hospital   •  Hotels  and  Restaurants  
  • 18. E-­‐Commerce  Index  Philippines   •  Report  component:   – Overall  index   – Index  by  sector   – Index  by  company  size  (1-­‐4,  5  to  9,  10-­‐19,  20-­‐49,   50-­‐99,  100-­‐199,  200-­‐498,  500-­‐999,  1000-­‐1999,   2000  and  up)   – Index  by  Exports  (none,  up  to  25%,  26-­‐50%,  more   than  50%)   – Index  by  area  (NaHonal  Capital  Region,  outside  of   NaHonal  Capital  Region)  
  • 19. E-­‐Commerce  Index  Philippines   •  Released  around  the  second  week  of  the   following  month  aber  it  has  been  reviewed   and  endorsed  by  a  panel  of  experts  in  e-­‐ commerce  and  supply  chain.    
  • 20. E-­‐Commerce  Index  PH  Value   •  Benchmark.   – Compare  the  extent  of  its  e-­‐commerce  acHviHes   with  those  of  the  industry  and  sector  in  the   industry.     •  Tool  to  jusHfy  investments  in  e-­‐commerce   acHviHes  and  development.     •  An  a;empt  to  make  the  Philippines  e-­‐ commerce  ready  and  a  leading  pracHHoner  of   e-­‐commerce  in  the  Asian  region.  
  • 21. METHODOLOGY   Simplicity   Regularity   Relevance   Repeatability   Reliability   Cost-­‐efficiency   Scalability   SUPPLY  SIDE   Source:  SOFSM/PMI   Retail/Wholesale  
  • 22. Extent  of  Online  Engagement   -­‐  Manufacturing  -­‐   REVENUES     DERIVED  ONLINE   PURCHASES     DONE  ONLINE   Projected  Data  from  the  Top  10,000  CorporaHons   * WORK IN PROGRESS - as of August 2013
  • 23. Extent  of  Online  Engagement   -­‐  Manufacturing  -­‐   REVENUES     DERIVED  ONLINE   PURCHASES     DONE  ONLINE   Projected  Data  from  the  Top  10,000  CorporaHons   * WORK IN PROGRESS as of August 2013 SLIGHT   DECREASE   VERSUS  LAST   YEAR   SLIGHT   INCREASE   VERSUS  LAST   YEAR  
  • 24. Extent  of  Online  Engagement   -­‐  Retail/Wholesale  -­‐   REVENUES     DERIVED  ONLINE   PURCHASES     DONE  ONLINE   Projected  Data  from  the  Top  10,000  CorporaHons   * WORK IN PROGRESS as of August 2013
  • 25. Extent  of  Online  Engagement   -­‐  Retail/Wholesale  -­‐   REVENUES     DERIVED  ONLINE   PURCHASES     DONE  ONLINE   Projected  Data  from  the  Top  10,000  CorporaHons   * WORK IN PROGRESS as of August 2013 SLIGHT   INCREASE   VERSUS  LAST   YEAR   SLIGHT   INCREASE   VERSUS  LAST   YEAR  
  • 26. Extent  of  Online  Engagement   -­‐  Services  -­‐   REVENUES     DERIVED  ONLINE   PURCHASES     DONE  ONLINE   Projected  Data  from  the  Top  10,000  CorporaHons   * WORK IN PROGRESS as of August 2013
  • 27. Extent  of  Online  Engagement   -­‐  Services  -­‐   REVENUES     DERIVED  ONLINE   PURCHASES     DONE  ONLINE   Projected  Data  for  the  Top  1,000  Manufacturing  CorporaHons   * WORK IN PROGRESS as of August 2013 SLIGHT   INCREASE   VERSUS  LAST   YEAR   SLIGHT   INCREASE   VERSUS  LAST   YEAR  
  • 28. A  Joint  Project  of   Philippines  E-­‐Commerce  Maturity  Scorecard  
  • 29. INTRODUCTION   Methodology   Structured  quesHonnaire   11-­‐point  scale   Respondents  are  parHcipants  in   digital  influencer  summit  in  SMX   Mean  using  SPSS   ObjecSves   1.  To  determine  e-­‐commerce   readiness  of  various  sectors   2.  To  determine  if  there  are   significant  differences  across  sectors   3.  To  create  awareness  on  e-­‐ commerce  readiness   Source: Imetrics Survey, September 2013
  • 30. E-­‐COMMERCE  MATURITY  SCORECARD   Self-­‐Assessment  of  E-­‐Commerce  Readiness  as  Evaluated   by  156  Digital  Influencers   on  a  scale  from  0  to  10   Self-­‐Assessment  of  E-­‐Commerce  Readiness  as  Evaluated   by  156  Digital  Influencers   on  a  scale  from  0  to  10   Source: Imetrics Survey, September 2013 Frequency Distribution Score
  • 31. E-­‐COMMERCE  MATURITY  SCORECARD   Perceived  E-­‐Commerce  Readiness  of  Government  as   Evaluated  by  156  Digital  Influencers  on  a  scale  from  0  to   10   Perceived  E-­‐Commerce  Readiness  of  Government  as   Evaluated  by  156  Digital  Influencers  on  a  scale  from  0  to   10   Source: Imetrics Survey, September 2013 Frequency DistributionScore
  • 32. E-­‐COMMERCE  MATURITY  SCORECARD   Perceived  E-­‐Commerce  Readiness  of  Manufacturers  as   Evaluated  by  156  Digital  Influencers  on  a  scale  from  0  to   10   Perceived  E-­‐Commerce  Readiness  of  Manufacturers  as   Evaluated  by  156  Digital  Influencers  on  a  scale  from  0  to   10   Source: Imetrics Survey, September 2013 Frequency DistributionScore
  • 33. E-­‐COMMERCE  MATURITY  SCORECARD   Perceived  E-­‐Commerce  Readiness  of  Retailers  &   Wholesalers  as  Evaluated  by  156  Digital  Influencers  on  a   scale  from  0  to  10   Source: Imetrics Survey, September 2013 Frequency Distribution Score Perceived  E-­‐Commerce  Readiness  of  Retailers  &   Wholesalers  as  Evaluated  by  156  Digital  Influencers  on  a   scale  from  0  to  10  
  • 34. E-­‐COMMERCE  MATURITY  SCORECARD   Perceived  E-­‐Commerce  Readiness  of  Service  Companies   as  Evaluated  by  160  Digital  Influencers  on  a  scale  from  0   to  10   Source: Imetrics Survey, September 2013 Frequency DistributionScore Perceived  E-­‐Commerce  Readiness  of  Service  Companies   as  Evaluated  by  150  Digital  Influencers  on  a  scale  from  0   to  10  
  • 35. E-­‐COMMERCE  MATURITY  SCORECARD   Respondent  Profile  by  Gender   Source: Imetrics Survey, September 2013 FemaleMale Respondent  Profile  by  Age   Below 30 30 and above 69%31% 68% 32%
  • 36. E-­‐COMMERCE  MATURITY  SCORECARD   Respondent  Profile  by  Profession   Source: Imetrics Survey, September 2013 FemaleMale Respondent  Profile  by  EducaSon   E-Commerce Related Others College & Up 55% 45% 96% 4%
  • 37. Join  the  panel:     Voice  of  Digital  Future   For  be;er  e-­‐commerce  and  digital   markeHng  metrics  in  the  Philippines.   @digitalfilipino  
  • 38. Learn  more   h;p://digitalfilipino.com/e-­‐commerce-­‐index-­‐philippines/   Contact  Jane;e  Toral   Twi;er:  @digitalfilipino   Mobile:  +63-­‐920-­‐9508696