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Coach Profile Jane Keep June 2011 New Photo
1. Jane Keep
Coach Profile
Name: Jane Keep
Job Title: Freelance Coach and facilitator, (and proprietor/director of
the Inner-Heart Esoteric Coaching and Healing Practice)
Organisation: Jane Keep /The Inner-Heart Esoteric Coaching and Healing
Practice
Email Address: Jk1@janekeep.co.uk
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2. Background /Short Summary Profile:
With a philosophical consciousness, I work as a practitioner on the processes of
organisational and personal change. My primary focus is to bring true wellbeing
and harmony back into the workplace and to individuals in every setting. I have
studied, researched, presented and practiced human resource management and
organisational development and change for over 20 years at a senior level as well
as at a strategic/national level in the NHS, (having been working in and around
the NHS for 31 years). I have during the last 10 years worked in the wider public
sector, voluntary and private sectors. I also run an esoteric coaching and healing
practice in Bristol (and I am a trained acupuncturist/chakra-puncturist offering a
range of esoteric healing therapies including esoteric massage). Using my
understanding of physiology and anatomy, I am able to offer a unique approach
to my work whereby individuals and teams can get a ‘felt’ sense (e.g. felt in their
own body) of the impact issues and challenges are having on them, and the way
they work.
I have worked with individuals, teams, leaders and Boards and organizations in
many locations and work in ‘real-time’ using real issues or real ‘in-tray’
challenges. I have coached over 500 teams in a variety of workplace settings, in
addition to facilitating 40 workplace departments/functions towards a greater
clarity and sense of purpose as well as from disharmony to more harmonious
working practices. I regularly facilitate small and large group or team meetings. I
work simply and clearly with the ability to connect up the seemingly disparate
elements, projects, issues or challenges so that they become more focused with
greater clarity.
As an external consultant for the last 11 years I have also undertaken a number of
research projects, and published papers in journals and books. I have also worked
on particular issues of HR policy such as work-life balance, occupational health,
or other related ‘well-being’ services for staff. I have worked overseas in Hong
Kong, and briefly in Africa and Europe (recently in Holland) and fairly extensively
in Ireland, as well as all over England and Wales. I have an MPhil in Critical
Management where I studied ethics and values, and a Masters degree in strategic
human resource development.
In recent years I have also coached many organisational or independent coaches
and facilitators or trainers, as well as offering them supervision, and supervision
groups to enable them to take a deeper responsibility for their work and a greater
sense of personal well being and balance. I also run a coaching faculty at CIHM,
Leeds University Business School. I am in the completion phase of a Phd which is
based on self care for coaches.
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3. Coaching Experience
I have no specific coaching qualifications – through my phd studies in the last 5
years I have studied and researched coaching extensively as a coach practitioner,
and as a researcher looking at coaching, and studying a cohort of 35 coaches
across England. The focus of the study deepening practical self care as a coach,
and the impact this has on practice.
I have been offering coaching services for over 20 years to many different
professions, at all levels from Chief executive to service delivery team members. I
offer around 100 hours of coaching per annum currently.
I have facilitated coaching, facilitation and mentoring workshops for aspirant
coaches, mentors and facilitators. I have run a coaching faculty – and looked at
quality, and evaluation for coaching for 30 coaches at CIHM, University of Leeds
for the last few years.
I work regularly in Holland with a large coaching company offering supervision for
groups of coaches.
I am a member of two coaching research networks which offer peer learning, and
development for coaches.
I have recently led a highly successful talent management programme in the NW
of England for 30 participants, deploying 10 coaches, and co-designing the tools
and processes for this.
I myself have regular coaching, supervision and support from a number of
coaches and practitioners to enable the ongoing quality of my services, and to
continue to develop my own relationship with myself.
I have attended various workshops, and development courses on coaching,
mentoring, and facilitation during the last 15 years.
Other relevant professional qualifications:
Qualifications & membership:
• Currently in write up phase of a PhD which has studied self care for coaches.
• MPhil in Critical Management, Lancaster University 1999 (focused on ethics
and morals in the workplace)
• MSc. in Organisational Development & Strategic HRD, University of
Wolverhampton 1995 (focused on evaluating effectiveness of OD/action
research)
• Diploma in personnel management (IPD) parts 1 & 2 1992, University of West
of England,
• Certificate in Personnel Practice 1989 (Bath College of Technology)
• Fellow of the Chartered Institute of Personnel & Development - FCIPD
• Fellow of the Chartered Management Institute – FCMI, and a Chartered
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• Member of the Institute of Management Consultancy (MIMC)
• Member of the EMCC (European Mentoring and Coaching Council)
• Member of HPMA ( healthcare people management association)
4. Coaching approach
• I work philosophically and practically, experientially, and based on real ‘in
the now’ issues.
• Client – led – based on the needs of the client (but not pandering to clients
comfort zones!)
• Facilitative through gentle questioning, providing a ‘mirror’ (a point of
reflection) for the client
• Enabling clients to realise the patterns and behaviours that can take them
out of ‘balance’
• Enabling clients to take a deeper responsibility for themselves in discerning
their daily work and living choices.
• Capacity building to enable the client to ‘self coach’ to avoid any
dependency upon needing a continuous coach – but so that they can
become self observant, self aware, insightful, and reflective for themselves
– thus enabling the skill of self coaching that they can trust and build
confidence in all they do.
• Works to connect up seemingly disparate issues that clients are facing to
enable congruence, consistency, clarity and focus.
• Working on life, work, career, and personal/health/emotional issues.
• Works using the physical body as a ‘marker’ for clients to gain an
awareness and understanding of how they are feeling/reacting or dealing
with any given situation or challenge they are facing.
• Occasionally giving guidance on where to network, source further
information or support for issues outside of the coaching intervention.
• Ongoing process reviews (during and after any coaching intervention) to
ensure the client is tackling the issues they need, in a way that works for
them.
• Ensuring my own personal quality of well being and integrity so as to allow
the client a clear, steady and confidential ‘space’ to work through their
issues.
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5. Areas of special interests in coaching include:
• Life coaching
• Personal development coaching
• Career development coaching
• Coaching for performance improvement
• Team coaching
• Transition to new role coaching
• Leadership Skills coaching
• Coaching for coaches and coach supervisors
I am able to offer all of the above where needed, my experience is wide-ranging.
I can also offer life coaching, or work/life balance coaching for those who need
support to regain perspective and work life balance, or those who have become
overwhelmed, or unwell due to the pressures of work.
I have experience of offering team coaching/coaching teams as well as
individuals.
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