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Using Bricolage to Facilitate
Emergent Collectives in an
Entrepreneurial Setting
(work in progress)

Jan Devos


ECIME 2012 Conference Cork Irl.

AOG FEB – Jan Devos - 06/03/2012                                  pag. 1
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Outline of the presentation
-   Emergent Collectives
-   Bricolage
-   Research Question
-   Research Methodology
-   Findings
-   Conclusion

AOG FEB – Jan Devos - 06/03/2012                                  pag. 2
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Emergent Collective
Petrie (2010) introduced the concept of “Emergent Collectives”
- A network of information/function nodes that has minimal
  central control, and that‟s largely controlled by a protocol
  specification.
- In which it‟s easy for people to add nodes to the network
- And where there are social incentives that motivate people
  to act collectively.

www.emergent-collectives.be


AOG FEB – Jan Devos - 06/03/2012                                  pag. 3
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Capacity to scale the
network




               Value for the user
Broadband access to
            the network



Access to the
 network
The user is in control of the content
No single controlling entity
Consumerization of IT and BYOD
Emergent Collectives
• FLOSS (OpenERP and Magento)

• Twitter

• Cloud Computing

• On-line repositories (Wiki‟s)
AOG FEB – Jan Devos - 06/03/2012                                  pag. 9
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Trinidadian Steel drums (pans)



AOG FEB – Jan Devos - 06/03/2012                                     pag. 10
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Bricolage - French anthropologist Lévi-Strauss, „La pensée
                            sauvage‟ (1962)

“doing things with whatever is at hand”
Bricolage relates with (Duymedjian & Rüling, 2010)
    organizational resilience
    improvisation
    sensemaking
    entrepreneurship
    utilization of technical systems and artefacts
the bricoleur versus the engineer



AOG FEB – Jan Devos - 06/03/2012                                  pag. 11
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Bricoleur                                             Engineer
Everything matters                                    A priori hierarchical order
Complex, interconnected system                        Reduction/decomposition
Closed universe                                       Openness, transcending boundaries
Cyclical time                                         Linear time
Intimate knowledge, familiarity                       Distant knowledge, representation
Knowledge about relationships implying a low          Knowledge about structural characteristic entities
functional fixedness bias
Versatility implying resilience                       Specialization
Collection through unplanned encounters               Search for the adequate, project-oriented means
Unclear outcomes                                      Projects and designs
Dialogue with elements in stock (resources)           Respect of prior specifications
Assemblage, substitution, …‟it‟s working‟             Evaluation through expected level of performance and
                                                      quality
Creation and use cannot be dissociated                Separation of creation and use
Outcomes look unlike anything else                    Outcomes respond to field norms



      AOG FEB – Jan Devos - 06/03/2012
      Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Literature on Bricolage
-   Seminal work in anthropology (Strauss-Levi 1962)
-   Entrepreneurship (Baker et al. 2003; Garud et al. 2003; Phillips
    et al. 2007)
-   Innovation research (Banerjee et al. 2009; Essen 2009;
    Fuglsang et al. 2011)
-   Organization theory (Duymedjian et al. 2010; Weick 1998)
-   Information Technology (Ciborra 2002; DesAutels 2011;
    Ferneley et al. 2006; Johri 2011)




AOG FEB – Jan Devos - 06/03/2012                                  pag. 13
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Research Question

How can the use of Bricolage facilitate
the adoption of Emergent Collectives in
an Entrepreneurial Setting?


AOG FEB – Jan Devos - 06/03/2012                                  pag. 14
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Research Methodology
- Action Research (Design Science)

- Case Endoxa (drop shipping)

- Interpretive epistemology (Walsham, 2004)

AOG FEB – Jan Devos - 06/03/2012                                  pag. 15
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Interpretive epistemology
  - Our knowledge of reality is a social construction by
  human actors
  - Growing body of research stream in IS research
  - Fundamental basis of an interpretive study is fieldwork
  - Involved (participant, action) researcher versus outside
  researcher
  - Neutral observer (not necessarily unbiased)
  - No consultancy
  - Data collection: interviews and participant notes and reports

AOG FEB – Jan Devos - 06/03/2012                                  pag. 16
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Interpretive epistemology
  - Role of theory
       - Choice of theory = subjective !
       - Use of theory as a final product of the research or as a
       guide for design and data collection
  - Contribution and how to generalize from interpretive
  studies? (Klein & Myers, 1999)
       - Ways of reflecting on the existing literature and identifying
       gaps
       - Framing material for particular audiences



AOG FEB – Jan Devos - 06/03/2012                                         pag. 17
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Action Research (Design Science)
(Baskerville 1999, Baskerville et al 2004)
- Two cycles of five phases (baseline,
  implementation) (Street et al. 2004)
- Axial coding (Corbin et al 2008)
- Pattern mapping (Yin, 2004)


AOG FEB – Jan Devos - 06/03/2012                                  pag. 18
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
AOG FEB – Jan Devos - 06/03/2012
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Client-System Infrastructure
Case Endoxa
   E-business / Drop shipping / E-Supply chain
Minimal organization (Weick, 1993)
   1) direct supervision,
   2) strategy planned at the top,
   3) little formalized behavior,
   4) organic structure and
   5) CEO tending to formulate plans intuitively (plans are an direct
   extensions of his own personality)
Research team (PWO-project)
AOG FEB – Jan Devos - 06/03/2012                                  pag. 20
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Endoxa




AOG FEB – Jan Devos - 06/03/2012                                  pag. 21
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Is Bricolage a theory?
•   Levi-Strauss 1962
    Bricolage is an analogy to shed light on the processes underlying
    mythical thinking
•   Constructs of Bricolage (Duymedjian & Rüling 2010)
    Repertoire (stock)
    = material and immaterial resources that are collected
    independently of any particular project or utilization.
    Dialogue
    = the activity of assembling objects
    Outcome
    = refers both to the process and its results (circular dynamic)
AOG FEB – Jan Devos - 06/03/2012                                  pag. 22
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Is Bricolage a theory?
Seven oxymoron‟s as propositions (Ciborra, 2002)
• Value bricolage strategically (VBS)
• Design tinkering (DT)
• Establish systematic serendipity (ESS)
• Thrive on gradual breakthroughs (TGB)
• Unskilled Learning (UL)
• Strive for failure (SFF)
• Achieve collaborative inimitability (ACI)
AOG FEB – Jan Devos - 06/03/2012                                  pag. 23
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Diagnosing         Action Planning    Action Taking        Evaluating             Specifying
                                                                                        Learning

VBS   Mission            BRIDEE                                  Negative               Too complex
      statement
DT
ESS   Twitter            Hashtags           Hashtags             Positive
TGB   Web services
PUL   Wiki‟s
SFF
ACI   Open „model‟


                                    Diagnosing         Action Planning        Action Taking          Evaluating   Specifying
                                                                                                                  Learning
                          VBS       Mission            Network
                                    statement          Orchestrator
                          DT
                          ESS
                          TGB       E-commerce         Magento                Modules
                                    Front-end                                 Apps
                                    ERP
                                    Back-end           OpenERP
                          PUL       Lynda.com
                          SFF
                          ACI


                AOG FEB – Jan Devos - 06/03/2012
                Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Findings
• Bricolage repertoire does exist
  • OpenERP
  • Magento
  • Remark: no limits on repertoire
• Dialogue (action research / design science)
• Outcome: serving customers (making money)



AOG FEB – Jan Devos - 06/03/2012                                  pag. 25
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Findings
• Value bricolage strategically (VBS)
     CEO sees drop shipping as an E-Supply Ecosystem
     mission statement of Endoxa
       - “Alignment clicks with bricks & mortar”
       - “Network Orchestrator of the complete cross e-supply chain”

• Establish systematic serendipity (ESS)
       •   IceCat
       •   Magento
       •   e-Air Waybill (e-AWB)
       •   Keep on Tweeting

AOG FEB – Jan Devos - 06/03/2012                                       pag. 26
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Findings
• Thrive on gradual breakthroughs (TGB)
            Magento
• Unskilled Learning (UL)
            Training modules with Lynda.com
• Strive for failure (SFF)
• Achieve collaborative inimitability (ACI)
            The process of bricolage leads to an inimitable
            outcome, although the model is open
            Drop shipping ecosystem
AOG FEB – Jan Devos - 06/03/2012                                  pag. 27
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Conclusions
- RQ: Yes
       -   OpenERP & Magento is bricolage
       -   Twitter „faster than e-mail‟
       -   Cloud Computing: no real impact
       -   Wiki‟s: repertoire is not limited
- Bricolage as a theory is more developed
- The „alternative‟ way of thinking of IS in
  organizations iso control thinking is gaining more
  validity
AOG FEB – Jan Devos - 06/03/2012                                  pag. 28
Faculteit Ingenieurswetenschappen en Architectuur – Campus West
Questions?




AOG FEB – Jan Devos - 06/03/2012                                  pag. 29
Faculteit Ingenieurswetenschappen en Architectuur – Campus West

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Aog feb 06-03-2012 v.2.0

  • 1. Using Bricolage to Facilitate Emergent Collectives in an Entrepreneurial Setting (work in progress) Jan Devos ECIME 2012 Conference Cork Irl. AOG FEB – Jan Devos - 06/03/2012 pag. 1 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 2. Outline of the presentation - Emergent Collectives - Bricolage - Research Question - Research Methodology - Findings - Conclusion AOG FEB – Jan Devos - 06/03/2012 pag. 2 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 3. Emergent Collective Petrie (2010) introduced the concept of “Emergent Collectives” - A network of information/function nodes that has minimal central control, and that‟s largely controlled by a protocol specification. - In which it‟s easy for people to add nodes to the network - And where there are social incentives that motivate people to act collectively. www.emergent-collectives.be AOG FEB – Jan Devos - 06/03/2012 pag. 3 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 4. Capacity to scale the network Value for the user
  • 5. Broadband access to the network Access to the network
  • 6. The user is in control of the content
  • 9. Emergent Collectives • FLOSS (OpenERP and Magento) • Twitter • Cloud Computing • On-line repositories (Wiki‟s) AOG FEB – Jan Devos - 06/03/2012 pag. 9 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 10. Trinidadian Steel drums (pans) AOG FEB – Jan Devos - 06/03/2012 pag. 10 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 11. Bricolage - French anthropologist Lévi-Strauss, „La pensée sauvage‟ (1962) “doing things with whatever is at hand” Bricolage relates with (Duymedjian & Rüling, 2010) organizational resilience improvisation sensemaking entrepreneurship utilization of technical systems and artefacts the bricoleur versus the engineer AOG FEB – Jan Devos - 06/03/2012 pag. 11 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 12. Bricoleur Engineer Everything matters A priori hierarchical order Complex, interconnected system Reduction/decomposition Closed universe Openness, transcending boundaries Cyclical time Linear time Intimate knowledge, familiarity Distant knowledge, representation Knowledge about relationships implying a low Knowledge about structural characteristic entities functional fixedness bias Versatility implying resilience Specialization Collection through unplanned encounters Search for the adequate, project-oriented means Unclear outcomes Projects and designs Dialogue with elements in stock (resources) Respect of prior specifications Assemblage, substitution, …‟it‟s working‟ Evaluation through expected level of performance and quality Creation and use cannot be dissociated Separation of creation and use Outcomes look unlike anything else Outcomes respond to field norms AOG FEB – Jan Devos - 06/03/2012 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 13. Literature on Bricolage - Seminal work in anthropology (Strauss-Levi 1962) - Entrepreneurship (Baker et al. 2003; Garud et al. 2003; Phillips et al. 2007) - Innovation research (Banerjee et al. 2009; Essen 2009; Fuglsang et al. 2011) - Organization theory (Duymedjian et al. 2010; Weick 1998) - Information Technology (Ciborra 2002; DesAutels 2011; Ferneley et al. 2006; Johri 2011) AOG FEB – Jan Devos - 06/03/2012 pag. 13 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 14. Research Question How can the use of Bricolage facilitate the adoption of Emergent Collectives in an Entrepreneurial Setting? AOG FEB – Jan Devos - 06/03/2012 pag. 14 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 15. Research Methodology - Action Research (Design Science) - Case Endoxa (drop shipping) - Interpretive epistemology (Walsham, 2004) AOG FEB – Jan Devos - 06/03/2012 pag. 15 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 16. Interpretive epistemology - Our knowledge of reality is a social construction by human actors - Growing body of research stream in IS research - Fundamental basis of an interpretive study is fieldwork - Involved (participant, action) researcher versus outside researcher - Neutral observer (not necessarily unbiased) - No consultancy - Data collection: interviews and participant notes and reports AOG FEB – Jan Devos - 06/03/2012 pag. 16 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 17. Interpretive epistemology - Role of theory - Choice of theory = subjective ! - Use of theory as a final product of the research or as a guide for design and data collection - Contribution and how to generalize from interpretive studies? (Klein & Myers, 1999) - Ways of reflecting on the existing literature and identifying gaps - Framing material for particular audiences AOG FEB – Jan Devos - 06/03/2012 pag. 17 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 18. Action Research (Design Science) (Baskerville 1999, Baskerville et al 2004) - Two cycles of five phases (baseline, implementation) (Street et al. 2004) - Axial coding (Corbin et al 2008) - Pattern mapping (Yin, 2004) AOG FEB – Jan Devos - 06/03/2012 pag. 18 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 19. AOG FEB – Jan Devos - 06/03/2012 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 20. Client-System Infrastructure Case Endoxa E-business / Drop shipping / E-Supply chain Minimal organization (Weick, 1993) 1) direct supervision, 2) strategy planned at the top, 3) little formalized behavior, 4) organic structure and 5) CEO tending to formulate plans intuitively (plans are an direct extensions of his own personality) Research team (PWO-project) AOG FEB – Jan Devos - 06/03/2012 pag. 20 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 21. Endoxa AOG FEB – Jan Devos - 06/03/2012 pag. 21 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 22. Is Bricolage a theory? • Levi-Strauss 1962 Bricolage is an analogy to shed light on the processes underlying mythical thinking • Constructs of Bricolage (Duymedjian & Rüling 2010) Repertoire (stock) = material and immaterial resources that are collected independently of any particular project or utilization. Dialogue = the activity of assembling objects Outcome = refers both to the process and its results (circular dynamic) AOG FEB – Jan Devos - 06/03/2012 pag. 22 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 23. Is Bricolage a theory? Seven oxymoron‟s as propositions (Ciborra, 2002) • Value bricolage strategically (VBS) • Design tinkering (DT) • Establish systematic serendipity (ESS) • Thrive on gradual breakthroughs (TGB) • Unskilled Learning (UL) • Strive for failure (SFF) • Achieve collaborative inimitability (ACI) AOG FEB – Jan Devos - 06/03/2012 pag. 23 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 24. Diagnosing Action Planning Action Taking Evaluating Specifying Learning VBS Mission BRIDEE Negative Too complex statement DT ESS Twitter Hashtags Hashtags Positive TGB Web services PUL Wiki‟s SFF ACI Open „model‟ Diagnosing Action Planning Action Taking Evaluating Specifying Learning VBS Mission Network statement Orchestrator DT ESS TGB E-commerce Magento Modules Front-end Apps ERP Back-end OpenERP PUL Lynda.com SFF ACI AOG FEB – Jan Devos - 06/03/2012 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 25. Findings • Bricolage repertoire does exist • OpenERP • Magento • Remark: no limits on repertoire • Dialogue (action research / design science) • Outcome: serving customers (making money) AOG FEB – Jan Devos - 06/03/2012 pag. 25 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 26. Findings • Value bricolage strategically (VBS) CEO sees drop shipping as an E-Supply Ecosystem mission statement of Endoxa - “Alignment clicks with bricks & mortar” - “Network Orchestrator of the complete cross e-supply chain” • Establish systematic serendipity (ESS) • IceCat • Magento • e-Air Waybill (e-AWB) • Keep on Tweeting AOG FEB – Jan Devos - 06/03/2012 pag. 26 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 27. Findings • Thrive on gradual breakthroughs (TGB) Magento • Unskilled Learning (UL) Training modules with Lynda.com • Strive for failure (SFF) • Achieve collaborative inimitability (ACI) The process of bricolage leads to an inimitable outcome, although the model is open Drop shipping ecosystem AOG FEB – Jan Devos - 06/03/2012 pag. 27 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 28. Conclusions - RQ: Yes - OpenERP & Magento is bricolage - Twitter „faster than e-mail‟ - Cloud Computing: no real impact - Wiki‟s: repertoire is not limited - Bricolage as a theory is more developed - The „alternative‟ way of thinking of IS in organizations iso control thinking is gaining more validity AOG FEB – Jan Devos - 06/03/2012 pag. 28 Faculteit Ingenieurswetenschappen en Architectuur – Campus West
  • 29. Questions? AOG FEB – Jan Devos - 06/03/2012 pag. 29 Faculteit Ingenieurswetenschappen en Architectuur – Campus West

Hinweis der Redaktion

  1. Upper partA necessary (but not sufficient) condition for the take-off of an EC is the speed by which data can be interchanged. A speed of 15Mbps is a strict minimum. According to the IUT by 2015 entry-level broadband services should cost less than 5% of the average monthly income. In Europe 11 of 15 countries has already affordable broadband services with sometimes only 0,3% of the monthly income.Lower partNot only the speed matters but also the degree of mobility of the connection. Users do not access the Internet at a specific place (and time) but anywhere and at anytime, since they are highly mobile with their Smartphones.
  2. The disruptive usage of Internet-related ICTs all have in common that the content is under control of the user. Even Mark Zuckerberg, founder and CEO of Facebook is now not in control of all the produced content on his platform. Although he stays in control of the whole Facebook platform; which is of course another issue to be concerned of. This makes the difference between an email system, which is merely an application and Facebook or Twitter which are social communities of people.
  3. The spontaneous questions that comes up by most business managers is then: If we can’t control it will the absence of a centralized control mechanism than lead to anarchy and chaos? The answer is definitely no! Millions of people are using social media on a daily basis, in their job, at home and on the road. Although social media seems to have the power to change politics and government, as one could observe during the Arab spring last year, they do not aim at chaos. Chaos is merely a side-effect. And of course there are hackers who try to play their role in the piece, but their roles are extras.
  4. This brings us to the next condition for an EC to become airborne: the customization and consumerization of IT and the BYOD (Bring Your Own Device) to the company. Users today do not depend anymore on IT only available within the boundaries of a company, but can chose to use IT anywhere, at home, at the office and on the road. Tablets, BlackBerries, iPhones, and iPads are becoming commodities at an increasing speed and are capable to support almost every possible application (apps). Access to the Internet by these devices comes in a wide variety of protocols (3G, 4G, WIFI) and at high speeds. These powerful mobile stations drives the users out of the office and out of the organization.