8 Solutions - Specialist Data Centre Cleaning & Decontamination

SERVICES

Why Decontaminate?

The compelling case
for a regular Data Centre
health regime

Unplanned downtime in a Data Centre environment can The awareness of maintaining a
prove extremely costly, and most organisations have a ‘clean’ environment is growing
amongst the standards and the
detailed and prescriptive preventative maintenance regime OEM communities:
designed to mitigate the risk of such downtime. Typically, n A number of hardware

this regime would include monitoring and maintaining such manufacturers are considering the
factors as power, temperature and humidity, with particular cleanliness of the environment as a
factor when assessing the validity of
focus on the management of the airflow to ensure optimum
RMA and warranty claims
and requisite cooling. Contamination management is one
n Several major manufacturers

area that is only included on the regimes of either the more recommend in their hardware
enlightened Data Centre Managers or those that have installation guidelines that “every
experienced downtime. effort should be made to ensure that
the target environment is as dust
and particulate free as possible”.
No matter what its source n ISO 14644-1 Air Cleanliness

contamination can be extremely guidelines are encouraging
hazardous within a data centre: compliance as an inherent part of the
n Dust and other particles can
Data Centre management process.
clog air intake grills on cooling
The benefits of professional Data
units and fans resulting in
Centre decontamination include:
overheating, cooling equipment
operating beyond capacity n I
mproved efficacy of cooling systems
causing premature failure, n I
ncreased longevity and
Contamination can take various
power overloads and outages performance of hardware
forms, however over 80% of
all contaminants within a Data n Metal particulates such as
n I
mproved power consumption
zinc whiskers can cause
Centre environment is caused n I
ncreased reliability of data centre
electrical shorts in equipment uptime
by human traffic, whether this is
dust, particulate from cardboard n Dust and other contaminants
n C
ompliance with contamination
and packaging or contamination can either block fire detection best practice guidelines
created from works within the systems preventing effective
use or can actually trigger false n F
ull preventative maintenance
Data Centre. Some contamination regime
alarms or actual discharge.
derives from the environment itself
Airflow and the resulting cooling
n P
eace of mind through risk mitigation
including concrete particles from n
an untreated sub floor, or fibres can be seriously impacted by
from air filters or zinc whiskers contaminants and debris within
the subfloor and floor grills.
from oxidising metal.

+44 (0) 845 602 3075 enquiries@8solutions.com www.8solutions.com The Power of Prevention

SERVICES

Our Services

The checklist for ultimate
Data Centre health

8 Solutions is a Data Centre Healthcare provider operating
through two divisions; Cleaning and Decontamination and
Mechanical Services.

Cleaning and Mechanical Services
Decontamination n Flooring Audits

Services • Health and Safety
• Floor Integrity
n Deep Clinical Cleaning

• From sub floor to high levels n Remedial Solutions

• Replacement panels/sections

n Maintenance Cleaning

• Upgrades

• rom floor surface
F
to high levels – Stringers/pedestals
• Replacement of pedestals
n Surface Cleaning
• nstallation/securing pedestals
I
• All surfaces • ESD replacement/repair
n Post Construction Services
• Floor strengthening
• Builders Clean • Sub floor sealing
– Preparation for fitout
n Ingress

• Enhanced Builders Clean
• nstallation of
I
– Preparation for use Koldlocks/grills
n Specialist Internal Rack Cleaning
• nstallation of cable
I
access points
• To individual component level
n Airflow

n Emergency Response Service

• Analysis
• Rapid deployment capability
• Remediation
n Comprehesive cleaning regime

• esigned to maintain optimum
D
levels of cleanliness and
performance


Our Services cont.

Operating 1. Client interest
Methodology
Client confirms requirements, room sizes and location(s)

2. Comprehensive site survey conducted

A site survey is required for all sites in excess of 200 square metres
A self assessment survey is utilised for all sites less than 200
square metres

3. 8 Solutions provides a proposal and quotation

8 Solutions provides a detailed proposal of services, methodologies
and RAMS

4. Client submits/8 Solutions receives purchase order

8 Solutions receives purchase order from the client
8 Solutions proposes service schedule to client

5. Schedule of service agreed with client

8 Solutions confirms schedule of services with client
Confirmation of team members

6. 8 Solutions delivers service

8 Solutions attend site, and confirm health and safety requirements
8 Solutions pre-service check including utilities and fire systems

7. 8 Solutions submits a “post clean” report to client

Detailed reports submitted to client on status of clean
Any issues identified including flooring, health and safety contamination

8. 8 Solutions post clean quality checks

All clients are invited to respond to an email based quality audit
8 Solutions conducts on-site post clean quality checks on a random basis


SERVICES

Deep Clinical Cleaning

A Data Centre clean
in infinite detail

Overview
An 8 Solutions Deep Clinical Clean is an intensive service n A
nti-static wipe down of panel
designed to achieve an ISO 14644-1 level 6 standard of air undersides
cleanliness. It addresses every area within the Data Centre, n T
he replacement of floor panels
from the subfloor surface up to the underside of the panels in accordance with 8 Solutions
best practice
and the floor surface, all walls, doors, ledges, and cabinet
externals. It will also address all high levels including ceiling Whilst in the floor void the
8 Solutions technicians will affect
voids, overhead cabling and cable trays, all lighting including the following maintenance checks:
suspension systems and all building support infrastructure n Visual check for zinc whiskers

including roof supports and ceiling and roof surfaces.

Service detail Floor void
Before work begins, a thorough The cleaning regime to address
check is performed to identify the floor void will encompass the
all utilities including emergency following procedures:
power off switches, all fire n Initial cleaning of the floor

n Integrity of pedestals

detection devices, including those surface to remove heavy
located in the ceiling and floor contamination n Integrity of stringers

voids and to ensure that the fire n Installation of requisite health
n ESD disc check

suppression is de-activated. If the and safety barriers and signage n Fire wall integrity

fire system cannot be deactivated L
ifting of the floor tiles in
n n Chilled water line lagging

then all fire detection units will be accordance with 8 Solutions
covered with a protective shield n Integrity of cable trays/baskets

best practice
and located on a detailed plan n State of sub floor sealing

n T
he removal of any sub floor
prepared by the 8 Solutions
debris and disposal of same Any identified issues will be
team leader. reported to the client and
n The vacuuming of the subfloor

A daily health and safety and with Hepa triple filtered vacuums included in a post clean report.
methodology briefing will then
n T
he vacuuming of all cabling,
be given to the team by the team cable trays and baskets
leader and a risk assessment will
be performed as part of the clean. n The vacuuming and wipe

down of all pedestals


Deep Clinical Cleaning cont.

High levels/ceiling void General surface Floor surface
The cleaning regime to address The cleaning regime to address The regime to address the floor
the high levels/ceiling void the surfaces within the facility surface will encompass the
will encompass the following will encompass the following following procedures:
procedures: procedures:
Vinyl surface
n Confirmation of risk assessment
n Vacuum and anti-static wipe

(as per site survey) down of all rack externals n Vacuuming of floor surface

n Installation of high level access
n Wipe down of wall surfaces
n Vacuuming and antistatic

equipment as appropriate including scuff removal wipe down under racks

n Installation of all health and
n Vacuum and wipe down
n Floor buffing at level as

safety signage and barriers of all ledges required using specialist
buffers with built-in vacuums
n Health and safety briefing

• Option for hand tooling

for high level working of all wall mounted units
for problem areas
n Vacuuming and wipe down of
including AHUs
cables, cable trays and baskets n Vacuum and wipe down of
Carpet tiles
all cable and ducting intakes n Intensive vacuum using triple

all lighting units, diffusers and n Vacuum and wipe down
filtered vacuum cleaners
all support systems of all doors and windows
Grills/Koldlocks
Whilst in the process of the surface
n Debris removal

clean 8 Solutions technicians will
carry out the following maintenance n Vacuum and wipe down

checks: as required
n Visual inspection of all intakes
Whilst in the process of the
including floor surface clean 8 Solutions
• Air handling Units technicians will carry out the
• Cable and ducting following maintenance checks:

n Integrity of racks
n Visual inspection of floor levels

and structural integrity
all air handling and distributions n Evidence of contamination

n Visual inspection of panel

units n Evidence of water damage/
integrity
n Vacuuming and wipe down
condensation
n Identification of potential

of all ducting systems Any identified issues will trip hazards
be reported to the client and
included in a post clean report. n Grill and Koldlock integrity

of all roof structures, surfaces
and viability
and supports
n Vacuuming of any fire detection
n Viability of door seals

and suppression units n Visual inspection of cable

If a ceiling void is in place then in and ducting ingress points
addition to the above 8 Solutions Any identified issues will
will undertake to provide the be reported to the client and
following: included in a post clean report.

and suppression units

of both inner and outer
surfaces of the ceiling tiles

of all ceiling supports


SERVICES

Maintenance

Ongoing deep cleansing to
uphold the highest standards
of Data Centre health

Overview
Within 8 Solutions recommended cleaning schedule and with n V
acuuming and wipe down
a view to maintaining their ISO standard certification, Data of all ducting systems
Centres should, as a minimum undertake a ‘Maintenance n Vacuuming and wipe down

of all roof structures, surfaces
Clean’ at an interval of six months after their annual ‘Deep
and supports
Clinical Clean’.

An 8 Solutions maintenance clean targets everything above and suppression units
the floor including the floor surface and all high levels and
ceiling voids where applicable.

Service detail High levels/ceiling void
Before beginning any work The cleaning regime to address
within the room/facility a thorough the high levels/ceiling void
services and utilities check is will encompass the following
performed to identify all utilities procedures:
including emergency power off n Confirmation of risk assessment

switches, all fire detection devices, (as per site survey)
including those located in the n I
nstallation of high level access
ceiling and floor voids and to equipment as appropriate If a ceiling void is in place then in
ensure that the fire suppression n Installation of all health and
addition to the above 8 Solutions
is de-activated. If the fire system safety signage and barriers will undertake to provide the
cannot be deactivated then all fire following:
n Health and safety briefing

detection units will be covered with
for high level working n Vacuuming of any fire detection

a protective shield and located on
Vacuuming and wipe down of
and suppression units
a detailed plan prepared by the n

8 Solutions team leader. cables, cable trays and baskets n Vacuuming and wipe down

n V
acuuming and wipe down of of both inner and outer surfaces
A daily health and safety and of the ceiling tiles
all lighting units, diffusers and
methodology briefing will then all support systems n Vacuuming and wipe down

be given to the team by the team of all ceiling supports
leader and a risk assessment will n Vacuuming and wipe down

of all air handling and
be performed as part of the clean.
distributions units


Maintenance cont.

General surface Floor surface
The cleaning regime to address Whilst in the process of the The regime to address the floor
the surfaces within the facility surface clean 8 Solutions surface will encompass the
will encompass the following technicians will carry out the following procedures:
procedures: following maintenance checks:
Vinyl surface
n V
acuum and anti-static wipe n Visual inspection of

down of all rack externals all intakes including n Vacuuming of floor surface

n Wipe down of wall surfaces
• Air handling units n Vacuuming and antistatic

including scuff removal • Cable and ducting wipe down under racks
n Floor buffing at level as required

of all ledges using specialist buffers with
n Evidence of contamination

built-in vacuums
n Evidence of water damage/

of all wall mounted units • Option for hand tooling

condensation for problem areas
including AHUs
Any identified issues will be n Final surface vacuum

n V
acuum and wipe down of reported to the client and
all cable and ducting intakes included in post clean report. Carpet tiles
n Intensive vacuum using triple

of all doors and windows filtered vacuum cleaners
Grills/Koldlocks
n Debris removal


as required
floor surface clean 8 Solutions
technicians will affect the following
maintenance checks:


integrity

trip hazards
n Grill and Koldlock integrity

and viability

n Visual inspection of cable

and ducting ingress points
Any identified issues will be
reported to the client and
included in a post clean report.


SERVICES

Surface Cleaning

Cleansing with an
immediate effect

Overview
An 8 Solutions Surface Clean is a basic level process
designed to provide a relatively simple surface-only clean.
This is typically used in Data Centres that have undergone
some form of change that has impacted on the cleanliness
of a facility, or for those that simply wish to more tightly
maintain the cleanliness levels. This cleaning is either
performed as an inherent part of the cleaning schedule
or on an event driven basis.
An 8 Solutions Surface Clean targets all surfaces in the room
including the floor and excludes floor and ceiling voids and
high levels.

Service detail
Before beginning any work within cannot be deactivated then all fire
the room/facility a thorough detection units will be covered with
services and utilities check is a protective shield and located on
performed to identify all utilities a detailed plan prepared by the
including emergency power off 8 Solutions team leader.
switches, all fire detection devices,
A daily health and safety and
including those located in the
ceiling and floor voids and to
be given to the team by the team
ensure that the fire suppression
is de-activated. If the fire system


Surface Cleaning cont.

General surface Floor surface
The cleaning regime to address Whilst in the process of the The regime to address the floor
the surfaces within the facility surface clean 8 Solutions surface will encompass the
will encompass the following technicians will carry out the following procedures:
procedures: following maintenance checks:
V
acuum and anti-static wipe Vinyl surface
n n Visual inspection of all intakes

down of all rack externals including n Vacuuming of floor surface

n W
ipe down of wall surfaces • Air handling units n Vacuuming and antistatic

including scuff removal • Cable and ducting wipe down under racks
n Floor buffing at level as required

of all ledges n Evidence of contamination
using specialist buffers with
Vacuum and wipe down
built-in vacuums
n n Evidence of water damage /

of all wall mounted units condensation • Option for hand tooling

including AHUs for problem areas
Any identified issues will
n Vacuum and wipe down of
n Final surface vacuum

all cable and ducting intakes included in post clean report. Carpet tiles
n V
acuum and wipe down
of all doors and windows n Intensive vacuum using triple


Grills/Koldlocks
n Debris removal


as required

floor surface clean 8 Solutions
technicians will carry out the
following maintenance checks:


integrity

trip hazards
n Grill and Koldlock integrity

and viability

n Visual inspection of cable

and ducting ingress points
Any identified issues will
included in a post clean report.


SERVICES

Post Construction Clean

Maintaining Data
Centre health following
building work

Overview
8 Solutions provides two levels of Post Construction Clean: Builders Clean
a Builders Clean and an Enhanced Builders Clean. Both are The Builders Clean regime will
intended to be used after the completion of either the build of encompass the following:
an entire new Data Centre or an extension or enhancement to n Focus on all areas from

an existing facility. the subfloor to high levels
The Builders Clean is a basic level service that prepares the n Removal of all ‘non-heavy’

environment for the next stage of the fit out, it is not intended construction debris
to be in any way an ISO level clean. n Dry clean to visual acceptability

The Enhanced Builders Clean will prepare the room for
Enhanced Builders Clean
the next stage of readiness in preparation for final stage
deployment. The Enhanced Builders Clean
regime will encompass the following:
n Focus on all areas from

Service detail the subfloor to high levels
Before beginning any work within n Removal of all ‘non-heavy’

the room/facility a thorough check construction debris
is performed to identify all utilities n Wipe down of all exposed

including emergency power off surfaces
switches, all fire detection devices,
n Dry clean to visual acceptability

including those located in the
ceiling and floor voids and to n Vacuum floor surface

ensure that the fire suppression
is de-activated. If the fire system
cannot be deactivated the all fire
detection units will be covered with
a protective shield and located on
a detailed plan prepared by the
8 Solutions team leader.


SERVICES

Rack Externals Internals

Ensuring the cleanliness
of the Data Centre’s
infrastructure

Overview
All 8 Solutions technicians are fully trained in the equipment External Rack Cleaning
and infrastructure within a Data Centre and are qualified The External Rack Cleaning
to decontaminate the externals of all types of racks and regime will encompass the
cabinets. We also have personnel trained in cleaning following:
inside a rack or cabinet – including the front and rear of n V
acuuming all external surface
any server or communication equipment. This process is, areas including top and bottom
of cabinets/racks
in most cases, carried out on a live rack, with a data centre
n W
ipe down of all surface areas
engineer in attendance or in some situations on an isolated
rack where a much more intensive clean can be performed n F
inal wipe down with cloth
impregnated with specialist
including equipment removal and cleaning. This type of cleaning solution
clean is subject to stringent safety and procedural guidelines
and methodologies. It should be noted that breakdown and
re-assembly is not part of the 8 Solutions service and is the
responsibility of the client.

Service detail
Before any work begins within then all fire detection units will be
the room or facility a thorough covered with a protective shield
check is performed to identify and located on a detailed plan
all utilities including emergency prepared by the 8 Solutions
power off switches, all fire team leader.
detection devices, including those
located in the ceiling and floor
voids and to ensure that the fire
suppression is deactivated. If the
fire system cannot be deactivated


Rack Externals Internals cont.

Internal Rack Cleaning
The Internal Rack Cleaning regime
will encompass the following:
n L
iaison with DC engineers
with a view to isolating the rack
n I
solation of rack if possible
n A
lternatively attendance of
a DC engineer for each and
every rack clean
n Visible inspection of equipment,

cable management and power
systems
n Confirm understanding of areas

of particular sensitivity
n V
acuuming of all equipment
using specialist Micro Vac
systems linked to triple filtered
vacuum cleaners
n M
Icro Vacuuming, if required,
of equipment to circuit board
level if required subject to the
client isolating and “splitting“
all units
n V
acuuming of all air intake/fan
systems either generic systems
or those specific to individual
hardware using specialist Micro
Vac systems linked to triple
n V
acuuming of both power and
data cabling using specialist
Micro Vac systems linked to
triple filtered vacuum cleaners
n Vacuuming all accessible

surface areas including the
internal top and bottoms of
cabinets and racks
n W
ipe down of all accessible
internal surface areas
n F
inal wipe down of external
surface areas with cloth
impregnated with specialist
cleaning solution


8 Solutions - Specialist Data Centre Cleaning & Decontamination

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