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Gleaning Insights from Your Goals Effectively measuring your business objectives  Stephanie Hsu Google Analytics Specialist
Google Analytics Moving Upmarket Feature Richness ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Urchin Software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2006 2007 2008 2009 Accessibility Usage ???
Data Rich, Information Poor Daily Visitors  Organic traffic Visitor Loyalty  Time on Site  Domains Launguage User Defined Campaign Tagging  Cost Data Linking Content by title Regex Filters  Account Mangement CPC  Clicks  Keywords Site Comparison  Benchmarking Motion Charts  Depth of Visit  Content Drilldown Funnel Visualization Map Overlay   Dashboard  Annotations Date Comparison  Referrers  Pie Charts Pivot Tables  Operating System Browser and Platform Multiple Variables Java Enabled  Site Overlay % Returning Visitors  Reverse Goal Path Pages/Visit  Advanced Segments Custom Reports  Source/Medium Browser and  Platform  Multiple Variables Java Enabled  Site Overlay  ROI Goal Tracking  Reverse Goal Path Pages/Visit  Advanced Segments Custom Reports  Source/Medium Goal 1 Mobile traffic  Tracking Event Tracking
Data Rich, Information Poor Goal 1 Daily Visitors  Organic traffic Visitor Loyalty  Time on Site  Domains Launguage User Defined Campaign Tagging  Cost Data Linking Content by title Regex Filters  Account Mangement CPC  Clicks  Keywords Site Comparison  Benchmarking Motion Charts  Depth of Visit  Content Drilldown Funnel Visualization Map Overlay   Dashboard  Annotations Date Comparison  Referrers  Pie Charts Pivot Tables  Operating System Browser and Platform Multiple Variables Java Enabled  Site Overlay % Returning Visitors  Reverse Goal Path Pages/Visit  Advanced Segments Custom Reports  Source/Medium Browser and  Platform  Multiple Variables Java Enabled  Site Overlay  ROI Goal Tracking  Reverse Goal Path Pages/Visit  Advanced Segments Custom Reports  Source/Medium Mobile traffic  Tracking Event Tracking
 
Defining Goals: How do you measure success? Primary Goals Completed orders E-Commerce Visits with uploads Content Sharing Visits with donations Non-Profit Feed subscribers  Blog
Primary Goals Primary goal conversions How do you measure success here? + Your Opportunity
Different Visits, Different Purposes % completed orders product research account signup support abandoned checkout bounced Are users engaged with the content? Were users able to find the right contact info? Why? What influenced users to signup for accounts?
How do you measure success? Primary & Secondary Conversions Completed orders + product research + account signups + calls to support E-Commerce Visits with uploads + premium signups + pages / visit + referrals from twitter   Content Sharing Visits with donation + volunteer signups + brochure downloads + visits to events pages Non-Profit Feed subscribers + visits with comment + ad clicks + uplift in clicks to main site  Blog
[object Object]
 
How can I measure goals using Google Analytics? Completed orders + product research + account signups + clicks to support E-Commerce
Expanded Goals ,[object Object]
Setting up: Time on Site goals Powerful.  Flexible. Intelligent.
So What?
[object Object]
[object Object]
Funnels Your Visitors Your Customers
Funnels – Registration Process
Creating Funnels to Capture Your Conversion Flow
Identify and Fix Bottlenecks in Your Funnels
[object Object]
Ad Scheduling & Budgeting
Ad Scheduling & Budgeting weekdays weekends
[object Object]
Analyze All Marketing Campaigns Determine which marketing initiatives are driving the best traffic to your site Banner Advertising Search Marketing Email Marketing SEO, Referrals, Affiliate Programs & Offline
 
Manual Tagging  ,[object Object],email link invitation
Traffic Sources Report
The Power of Advanced Segmentation Aggregate data works on the assumption that all site visitors are identical.
[object Object]
 
 
 
 
Recap – Gleaning Insights from Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
Thank You!

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Gleaning Insights From Goals

  • 1. Gleaning Insights from Your Goals Effectively measuring your business objectives Stephanie Hsu Google Analytics Specialist
  • 2.
  • 3. Data Rich, Information Poor Daily Visitors Organic traffic Visitor Loyalty Time on Site Domains Launguage User Defined Campaign Tagging Cost Data Linking Content by title Regex Filters Account Mangement CPC Clicks Keywords Site Comparison Benchmarking Motion Charts Depth of Visit Content Drilldown Funnel Visualization Map Overlay Dashboard Annotations Date Comparison Referrers Pie Charts Pivot Tables Operating System Browser and Platform Multiple Variables Java Enabled Site Overlay % Returning Visitors Reverse Goal Path Pages/Visit Advanced Segments Custom Reports Source/Medium Browser and Platform Multiple Variables Java Enabled Site Overlay ROI Goal Tracking Reverse Goal Path Pages/Visit Advanced Segments Custom Reports Source/Medium Goal 1 Mobile traffic Tracking Event Tracking
  • 4. Data Rich, Information Poor Goal 1 Daily Visitors Organic traffic Visitor Loyalty Time on Site Domains Launguage User Defined Campaign Tagging Cost Data Linking Content by title Regex Filters Account Mangement CPC Clicks Keywords Site Comparison Benchmarking Motion Charts Depth of Visit Content Drilldown Funnel Visualization Map Overlay Dashboard Annotations Date Comparison Referrers Pie Charts Pivot Tables Operating System Browser and Platform Multiple Variables Java Enabled Site Overlay % Returning Visitors Reverse Goal Path Pages/Visit Advanced Segments Custom Reports Source/Medium Browser and Platform Multiple Variables Java Enabled Site Overlay ROI Goal Tracking Reverse Goal Path Pages/Visit Advanced Segments Custom Reports Source/Medium Mobile traffic Tracking Event Tracking
  • 5.  
  • 6. Defining Goals: How do you measure success? Primary Goals Completed orders E-Commerce Visits with uploads Content Sharing Visits with donations Non-Profit Feed subscribers Blog
  • 7. Primary Goals Primary goal conversions How do you measure success here? + Your Opportunity
  • 8. Different Visits, Different Purposes % completed orders product research account signup support abandoned checkout bounced Are users engaged with the content? Were users able to find the right contact info? Why? What influenced users to signup for accounts?
  • 9. How do you measure success? Primary & Secondary Conversions Completed orders + product research + account signups + calls to support E-Commerce Visits with uploads + premium signups + pages / visit + referrals from twitter Content Sharing Visits with donation + volunteer signups + brochure downloads + visits to events pages Non-Profit Feed subscribers + visits with comment + ad clicks + uplift in clicks to main site Blog
  • 10.
  • 11.  
  • 12. How can I measure goals using Google Analytics? Completed orders + product research + account signups + clicks to support E-Commerce
  • 13.
  • 14. Setting up: Time on Site goals Powerful. Flexible. Intelligent.
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  • 19. Funnels Your Visitors Your Customers
  • 21. Creating Funnels to Capture Your Conversion Flow
  • 22. Identify and Fix Bottlenecks in Your Funnels
  • 23.
  • 24. Ad Scheduling & Budgeting
  • 25. Ad Scheduling & Budgeting weekdays weekends
  • 26.
  • 27. Analyze All Marketing Campaigns Determine which marketing initiatives are driving the best traffic to your site Banner Advertising Search Marketing Email Marketing SEO, Referrals, Affiliate Programs & Offline
  • 28.  
  • 29.
  • 31. The Power of Advanced Segmentation Aggregate data works on the assumption that all site visitors are identical.
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  • 38.