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[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
JAIBEER MALIK ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Kanban Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Kanban ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Kanban ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Services Team ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Push Model Item 1 Item 2 Team Member 1 Team Member 2 Team Member 3 Pushed By TL Item 3 ... Backlog Individual Backlog Done Done Item 5 Item 6 Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Current Push Model - Problems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Pull Model Item 3 Item 5 Team Member 1 Team Member 2 Team Member 3 Ready for Work Item 9 ... Backlog In Progress Backlog Item 1 Item  2 Item  7 Prioritization & Ranking By TL Pulled By  Team Members Done Done Item 4 Item 6 Item 11 ... Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Pull Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
How Kanban can help? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Implementing Kanban for team ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Kanban Board for Services Team Item 1 Item 2 Team Member 1 Team Member 2 Team Member 3 Item 3 Item 11 Item 5 Item 63 Item 4 Item 38 Goals Queue In Progress Done Incident/ Urgent High Business  Value Regular Support Ticket Improvements Item 10 3  3 Days to Done 5  2 Days to Done 2  5 Days to Done Item 12 Item 14 Item 19 Item 17 Item 4 Item 21 Item 4 Item 45 Item 54 Item 5 Item 6 NOW! Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Kanban Board ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Kanban+Scrum Board for Services Team Item 1 Item 2 TM1 TM2 TM3 Item 3 Item 11 Item 5 Item 63 Item 38 Goals Queue In Progress Done Incident/ Urgent High Business  Value Regular Support Ticket Improvements Item 10 3  3 Days to Done 5  2 Days to Done 2  5 Days to Done Item 12 Item 14 Item 19 Item 17 Item 4 Item 21 Item 4 Item 45 Item 54 Item 5 Item 6 NOW! Analyze Fix Verify Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Scrumban ,[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Continuous Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
References http://jaibeermalik.wordpress.com/2010/08/03/implementing-kanban-for-services-team/ http://www.limitedwipsociety.org/ http://leansoftwareengineering.com/ksse/scrum-ban/ Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
? Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com
Feedback!!! ,[object Object],[object Object],[object Object],[object Object],[object Object],Jaibeer Malik   Implementing Kanban for Services team   http://jaibeermalik.wordpress.com

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Implementing kanban for services team

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  • 10. Pull Model Item 3 Item 5 Team Member 1 Team Member 2 Team Member 3 Ready for Work Item 9 ... Backlog In Progress Backlog Item 1 Item 2 Item 7 Prioritization & Ranking By TL Pulled By Team Members Done Done Item 4 Item 6 Item 11 ... Jaibeer Malik Implementing Kanban for Services team http://jaibeermalik.wordpress.com
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  • 16. Kanban+Scrum Board for Services Team Item 1 Item 2 TM1 TM2 TM3 Item 3 Item 11 Item 5 Item 63 Item 38 Goals Queue In Progress Done Incident/ Urgent High Business Value Regular Support Ticket Improvements Item 10 3 3 Days to Done 5 2 Days to Done 2 5 Days to Done Item 12 Item 14 Item 19 Item 17 Item 4 Item 21 Item 4 Item 45 Item 54 Item 5 Item 6 NOW! Analyze Fix Verify Jaibeer Malik Implementing Kanban for Services team http://jaibeermalik.wordpress.com
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